With more teams remote than ever before, now is the time to give your employees new ways to stay engaged and motivated from anywhere. One valuable tool is 360-degree feedback: performance input garnered from direct reports, bosses, colleagues, and customers.
In this article we will delve into the software that supports 360-degree feedback. Our HR tech recommendations are based on weeks of researching online, talking to experts, and receiving demos from vendors in this space. We’ll give you a comprehensive list of the best 360-degree feedback solutions, as well as the benefits and challenges of implementing a new feedback program.
The cornerstone of a 360 program is gathering useful, timely, and constructive employee feedback. This can serve as a critical component of performance management. According to a SHRM, 77 percent of HR executives believe performance reviews don’t accurately reflect employee contributions. That’s because they’re traditionally infrequent and unilateral.
360 feedback, in contrast, involves various perspectives for a more comprehensive view of employees’ performance, strengths, and areas of improvement. Think of them as growth checkins adding contour to the feedback environment. Today’s best 360 solutions help your HR team understand overarching employee trends in order to make informed decisions on training and hiring needs.
A strong 360-degree feedback program is supported by software that automates manual processes. Our goal with this guide is to save you time and support your success in choosing a 360 solution provider. We do the first 5-10 hours of researching software so that you can bring a vendor shortlist to stakeholders.
Feel free to use all of our resources throughout your vendor selection process. We have questions for demos, an ROI analysis, a checklist for securing internal buy-in, and an extensive lineup of HR software categories. Best wishes in your software selection — please be sure to let us know how the process goes for you!
We spend hundreds of hours researching the best HR and recruiting software so you don’t have to. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However we may earn a fee if you click on vendor links on this page. Learn more
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Our criteria: How we chose the best vendors
We take our research seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Here's how we select vendors to be in our buyer guides:
- Product: We want to have a deep understanding of a vendor's product before recommending it. This usually means getting a demo by a senior executive (their CEO, head of product, etc), and/or using the product ourselves to make sure it has a solid UI, intuitive workflows, and the features to make it a best in class offering.
- User feedback: We do our best to understand what users say when they experience this product. User input allows us to accomplish a more thorough due diligence of products, put new vendors on our radar, and generally make sure we are presenting the right products to our readers.
- Financial metrics: We are very much finance nerds and so use a product's retention rates, growth, profitability, and scale to understand whether or not it is truly best in class.
- Best for a use case: Sometimes the best solution is the cheapest, the best tool for international companies, or the best for startups. We try to include a diversity of solutions so that our readers can find the tool that is best for what they need.
Here's more detail if you want to read further on how we research vendors.
In this guide you'll find
Featured in
Top 360-Degree Feedback Solutions
We track thousands of SaaS and HR tech solutions. These are the best 360-degree feedback tools based on our extensive research and expert council as of 2022.
Why we love it
:
ClearCompany is a one-stop-shop for all sorts of enterprise-grade HR software. You can combine their employee engagement solution with their onboarding, performance management, and workforce planning solutions.
ClearCompany
Review:
ClearCompany offers an automated solution to set up reviews, including custom scoring tables, weighted sections, and free-form responses. Sections of reviews can be shared among multiple forms to further simplify setup and scoring.
ClearCompany
Customers:
Chick-fil-A, Jamestown Community College, AEP Energy, Axiom Bank, Bios, FlixBrewHouse, Goodwill, Halco.
ClearCompany
Stats:
- 2,000+ clients
- 640,000 total users
- 96% employee approval rating
ClearCompany
Pricing:
The pricing of ClearCompany’s plans isn’t listed on their site. Contact their sales team to get a price quote according to the size and needs of your company.
Best For:
ClearCompany serves businesses of all sizes across all industries.
Worth Checking Out:
Why we love it
:
Empuls focuses on all things employee engagement. Companies, particularly SMBs, use it to connect and align their employees, measure sentiment through real-time feedback, and incentivize good performance through various rewards and recognition features.
Empuls
Review:
Empuls is a cloud-based, holistic employee engagement, feedback, and experience platform built for SMBs to improve their internal culture. Trusted by over 1000 brands across the world, Empuls packs features that facilitate continuous employee communication, collaboration, rewards, recognition, Pulse / eNPS surveys, people analytics, and more.
Empuls
Customers:
Rakuten, Signzy, Luminous, Brenntag, Near
Empuls
Stats:
- Launched in 2019
- 1000+ customers
Empuls
Pricing:
Empuls has two plans. When billed annually, they cost as follows:
- Starter: This plan costs $2 per person per month and is ideal for teams with up to 200 employees.
- Proficient: This plan costs $3.60 per person per month and is ideal for teams with more than 200 employees.
Best For:
Empuls is built for small and mid-size businesses.
Worth Checking Out:
Why we love it
:
Leapsome is highly flexible. To gain the insights you need, you can create custom questions or use their ready-made templates — backed by scientific research and verified by experts.
Leapsome
Review:
Leapsome highlights transparency. It serves up people management processes to help organizations develop their employees and scale their business. You can roll it out incrementally, so that people feel engaged with your new HR processes. Leapsome analytics are actionable and linked to learning and development.
Leapsome
Customers:
Spotify, Babbel, Trivago, Plus Dental, Mercedes Benz.
Leapsome
Stats:
- More than 1.2m unique pieces of feedback shared across the Leapsome platform
- 99% customer satisfaction for interactions with Leapsome’s success team
Leapsome
Pricing:
Leapsome’s pricing depends on the number of your employees, the modules you want to use, and the length of your contract. Its modular pricing starts from 7 USD per user per month when billed annually. To get a detailed quote, contact Leapsome’s sales team. You can also test out Leapsome free of charge for a full 14 days - no credit card required.
Best For:
Leapsome serves companies of all sizes looking to enhance their people management processes, develop their teams and scale their operation.
Worth Checking Out:
One organization noted that it has “halved the amount of time our HR team spend on these processes, and because there's more ongoing communication between teams, we all have a better idea of our roles and feel more engaged."
Why we love it
:
eloomi offers an integrated employee management software that allows HR teams to do reviews in the same system as performance and learning.
eloomi
Review:
eloomi's 360 feedback software, My360, is a customizable tool that either employees or HR can setup to request feedback from peers, your boss, subordinates, clients, and any other key stakeholders.
As an employee, I can also give feedback within my organizational group that has been defined by the HR team. Feedback can revolve around teamwork, communication, client focused or any other area of interest.
I can then see my areas of relative competence as an individual employee.
eloomi
Customers:
Domino’s, Jabra GN, Sophos, Le Creuset, Icelandair Hotels, Delta.
eloomi
Stats:
- eloomi was established in 2015
- eloomi has been used by over 500 customers
Best For:
eloomi is a great 360 feedback offering for companies looking for a comprehensive employee experience package.
Worth Checking Out:
Why we love it
:
Engagedly features customizable templates and rating scales, giving managers more control in how they collect feedback and evaluate performance.
Engagedly
Review:
The Engagedly Multi-rater/360 tool is highly flexible and provides advanced settings for competency-based feedback, anonymity, self-nomination, external reviewers, and flexible rating scales. You can add modules as you introduce employees to the new technology.
Engagedly
Customers:
Actifio, Experian, Emids, Daily Motion, Coupa.
Engagedly
Stats:
Engagedly
Pricing:
The pricing of Engagedly’s plans and services isn’t disclosed on their site. Contact an Engagedly sales representative for a demo as well as a price quote according to the size and needs of your business.
Best For
Companies from 100 to 5000+ employees can use Engagedly to engage employees and optimize overall their performance.
Worth Checking Out:
Admins can set a minimum and maximum amount of nominations. Engagedly recommends using the “Rule of 3,” meaning that three people should fill out the survey before showing results, so as to help maintain anonymity.
Why we love it
:
Lattice's feedback solution is interwoven into its people management platform, making it easier for companies to drive engagement among their teams.
Lattice
Review:
Lattice integrates 360-degree feedback into a people management platform for fostering engaged, high-performing teams. Survey questions can be your own or pulled from Lattice’s template bank with over 100 people science-backed queries. You can send bulk reminders and nudges to complete 360s, and once the results are in, you can drill down by theme or questions. More than 1,300 companies use Lattice for people management software.
Lattice
Customers:
Reddit, Slack, Asana, Samsara, Cruise.
Lattice
Stats:
- 2,000+ organizations use Lattice
- 1.67M pieces of feedback shared
- 10,250+ resources for Lattice’s community members
Lattice
Pricing:
- Performance: This plan costs $9 per user per month when billed annually.
- Performance & Engagement: This plan costs $12 per user per month when billed annually.
- Enterprise: The pricing of this plan is calculated based on your company’s size and needs.
Note: Lattice has a starting annual agreement that’s set at $4000.
Best For
Medium to large companies looking for a user-friendly performance management and employee engagement platform.
Worth Checking Out:
People teams are able to analyze the results to review your company’s health and identify the areas where you want to invest. Results can be filtered by department and demographics. For succession planning, you can view a nine-box grid with the drill-down filters.
Why we love it
:
As in its name, CultureAmp puts culture first, and that shows in its encouragement of growth and development in the review process.
CultureAmp
Review:
Culture Amp offers a full-suite performance solution including 360 feedback plus performance reviews, goal tracking, and continuous development. Their people science team guides new users to encourage growth and development throughout the performance management cycle. Expanding to the entire employee lifecycle, an easy-to-use exit process allows you to compare results and view trends.
CultureAmp
Customers:
Slack, Oracle, Airbnb, InVision, Yelp.
CultureAmp
Stats:
- 3,500+ organizations
- 2,252,000 employees surveyed
- 31,000 surveys launched
- 165,000,000 questions answered
CultureAmp
Pricing:
Culture Amp has 3 plans:
- Self-starter: This plan is ideal for companies with 25-200 employees and has everything customers need to get up and running quickly.
- Standard: This plan is ideal for companies with 200-1000 employees and comes with personalized coaching to guide customers through their journey.
- Enterprise: This plan is ideal for companies with 1000+ employees and comes with dedicated expertise and support tailored for the complex needs of big companies.
Customers can choose to purchase the full-featured product or purchase the engagement module or the performance module individually. The exact pricing of all Culture Amp’s plans and modules isn’t disclosed on their website. Contact a sales rep for a price quote according to the size and needs of your business.
Best For
Companies of all sizes looking for a full-featured performance management and employee engagement platform.
Worth Checking Out:
Culture Amp combines technology for both engagement and performance. Using the data that drives those interactions, it helps enrich company culture and identify causes of employee turnover. Integrations include Chrome, Slack, and Microsoft Teams.
Why we love it
:
With Trakstar Performance Management, you can customize forms, competencies, rating scales and more to gather the right feedback and create a review process that works for your organization.
Trakstar
Review:
Trakstar's 360 feedback software helps HR organizations manage feedback, goals, and reviews. Administrative controls allow your company to pre-determine how to handle 360 reviews, while still allowing managers to respond to nuanced scenarios and team relationships. Implementation is customized. You don't have to set up separate processes for goal setting, mid-year, or end-of-year reviews; employees’ appraisal is one process that stays open all year long.
Trakstar
Customers:
Charles River, Beta Calco, Task Rabbit, Chemline, Minsterbank.
Trakstar
Stats:
- 15% increase in performance scores
- 4x increase in goals set and completed
- 100% access to employee engagement data
Trakstar
Pricing:
The pricing of Trakstar’s plans and services isn’t disclosed on their site. Contact a Trakstar sales representative for a demo as well as a price quote according to the size and needs of your business.
Best For
Companies looking for a comprehensive performance management and employee recognition software.
Worth Checking Out:
Trakstar provides 100 competencies with leveled descriptions of performance at each of five levels. Coaching tips are also included with each competency. Custom competencies may be added to the Trakstar library as desired.
Why we love it
:
WorkTango empowers employees by giving them a voice while giving the decision-makers a pulse of the workforce.
WorkTango
Review:
While WorkTango doesn’t offer 360 feedback specifically, their powerful survey platform supports a different method of leadership feedback. WorkTango aims to improve business outcomes by providing HR, executives, and people leaders with insights, recommended learnings, and actions powered by employee feedback. Their software helps organizations tackle key themes such as employee engagement, DEI (diversity, equity, and inclusion), and health and wellness.
WorkTango also works towards improving the employee experience throughout the entire employee lifecycle. This includes onboarding/exit, leadership, occupational health and safety, and mergers and acquisitions alignment.
WorkTango
Customers:
- Telus
- The City of Toronto
- Hub International
- Snowfox Group
- H.B Fuller
- Deckers Brands
- Harris Computer
WorkTango
Stats:
- 93.5% customer retention rate
- Available in 40+ languages and 100+ countries
- CEO Rob Catalano was featured in Forbes
WorkTango
Pricing:
Starting at around $5,000, WorkTango prices by the number of employees. The best way forward is to request a demo.
Best For
WorkTango is great for companies that value employee feedback. Currently, WorkTango is effectively used in various industries such as tech, finance, healthcare, manufacturing, government, education, communication, and many more. The platform has been successful for companies with 50, hundreds, and even hundreds of thousands of employees.
Worth Checking Out:
Why we love it
:
15Five’s Engage solution comes with a robust survey tool that can help you accurately measure employee engagement. With 30 templates and 120 questions to select from, you can choose or design surveys that reflect your goals.
15five
Review:
The 15Five solution delivers lightweight weekly check-ins so that managers can drive engagement and performance. In addition to the weekly performance track across departments, the solution comes with social media features to further engagement and workplace culture.
15five
Customers:
Hubspot, Capital One, Spotify, Pendo, Credit Karma.
15five
Stats:
- 15Five was founded in 2011 and has been used by over 2,000 customers
- 15Five has 3 different survey templates and 120 questions to choose from
15five
Pricing:
- Basic: This Basic plan is ideal for small companies that want to understand the true pulse of their organization with regular check-ins and guided 1-on-1s, and show meaningful appreciation when it matters most using High Fives (public recognition). This plan costs $7/per user per month when billed annually.
- Plus: The Plus plan is 15Five’s recommended plan for teams and organizations that want to take performance to the next level with OKRs, 360° performance reviews, employee engagement surveys, HRIS integrations, and deeper reporting. This plan costs $14 per user per month when billed annually.
- Performance: With the Performance plan, you can get everything 15Five has to offer, from its platform to services and consulting - tailored to meet the needs of larger teams. Contact 15Five’s sales team to get a detailed price quote for the Performance plan.
Best For
15Five is a scalable solution with plans for teams of all sizes.
Worth Checking Out:
15Five emphasizes “self-management” in which employees drive their own success. Individuals can specify the type of feedback they’d like to receive — positive, constructive, or both — and choose what’s shared with their manager. 15Five believes that when you let your employees take control of their feedback, you increase the likelihood that they’ll act on it.
Why we love it
:
BambooHR is a well-known software provider in the HR and people management space, with over 20,000 active clients and 1.8 million employee users.
BambooHR
Review:
BambooHR's performance management software allows employees to get constructive feedback in real time. As part of performance appraisals, administrators and managers can choose peers to provide anonymous feedback on simple, standard questions, such as: What is your colleague doing well? How can they improve?
BambooHR
Customers:
Change.org, Jane, University of Maryland, Grammarly, Stance, Postmates
BambooHR
Stats:
- 20,000+ active client organizations
- 1.8 m+ active employee users
- 45,000+ onboards per month
BambooHR
Pricing:
The pricing of BambooHR’s plans is not disclosed on their website. Contact their sales team for a price quote according to the size and needs of your business.
Best For
Companies of all sizes looking to automate their HR tasks and processes.
Worth Checking Out:
Using this solution, managers spend an average of 80 percent less time on performance reviews; employees spend 50 percent less time. Bamboo provides research-backed questions and templates to give HR admins and managers a starting point for gaining insights.
Why we love it
:
Synergita helps company’s dig deep to understand their employees’ performance and company culture. The platform’s natural language processing (NLP) feature allows you to uncover sentiment, while HiPo Score helps you identify top performers.
Synergita
Review:
Synergita is a cloud-based solution for employee engagement, feedback, recognition, performance management as well as goal setting, and tracking. To achieve all of the above, the platform packs a comprehensive set of features including engagement surveys, AI-powered sentiment analysis, measure culture score, performance reviews, 1:1 meetings, e-communication, peer recognition, HiPo rating, and employee development planning.
Synergita
Customers:
Secova, Global Edge, Indegene, American Micro
Synergita
Stats:
- 150+ customers
- 350K users
- 6M goals
Synergita
Pricing:
Synergita has three modules, Engage, Perform, and OKR. When billed annually, those modules are priced as follows:
- Synergita Engage: Synergita’s Engage plan costs $2 per employee per month and includes basic talent information, continuous feedback, rewards & recognition, e-communication, culture score, and employee as well as feedback reports.
- Synergita Perform: For $4 per employee per month, Synergita’s Perform packs lots of features including advanced talent information, smart goals & achievements tracking, metrics import for goals, performance reviews/appraisals, normalization, custom workflows & feedback templates, people & performance reports, 9-box report, strength & weakness report, and reminders as well as notifications.
- Synergita Perform Plus: For $7 per employee per month, Synergita Perform Plus packs everything in Synergita Perform, along with 360-degree feedback, promotion cycle, career aspirations, appraisal letter distribution, skill repository & mapping, HiPo score, employee headcount trends, and employee performance trends.
- Synergita OKR: Synergita’s OKR plan costs $4 per employee per month and includes basic talent information, personal OKR, company/dept OKR, and OKR reports.
Note: Synergita’s modules can be combined together. You can take advantage of the price calculator on their website to find out how much your subscription is going to cost based on the modules you need.
Best For
Synergita can be used by companies big and small, across different industries.
Worth Checking Out:
Synergita offers a 7-day free trial, no credit card is required. To get started, simply head to their website and click the Start a free trial button at the top right corner. This will take you to a page where you can fill in your company’s details then proceed by configuring your instance.
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Final Advice on 360-Degree Feedback Software
Remember to take your time when planning and implementing your 360 program. The most effective solutions support existing performance processes — making employees more accountable and more aware of their strengths and areas of growth. Conversely, a poorly implemented program can fall quickly into employee disdain or disuse. You can be among the former by implementing change management processes and partnering with one of our recommended 360-degree feedback vendors.
Top 360-Degree Feedback Solutions
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