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The 10 Best HR Software for Small Business of 2026

The best HR software for small business as picked by SSR's expert HR tech reviewers. Read about features, benefits, pitfalls, pricing, and more below.

Rodrigo Vázquez-Mellado
Written by
Rodrigo Vázquez-Mellado
HR and B2B software analyst and advisor, tech writer and editor, former conversational designer
Contributing Experts
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Last Updated: Feb 25, 2026
TOP
Unified HR suite with powerful employee self-service for U.S. SMBs
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Visit Website
TOP
Unified HR suite with powerful employee self-service for U.S. SMBs
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Learn More
TOP
Budget-friendly HR software for deskless employees
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Visit Website
TOP
Budget-friendly HR software for deskless employees
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Learn More
TOP
Modular HR platform built for small business engagement and growth
Leapsome
4.3
Popularity Score
4.8
User Score
4.7
Product  Score
Visit Website
TOP
Modular HR platform built for small business engagement and growth
Leapsome
4.3
Popularity Score
4.8
User Score
4.7
Product  Score
Learn More
TOP
Top freelance management platform with solid project management tools
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
Visit Website
TOP
Top freelance management platform with solid project management tools
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
Learn More
TOP
Enterprise-grade project management tool with powerful automation
Wrike
4.7
Popularity Score
4.2
User Score
4.6
Product  Score
Visit Website
TOP
Enterprise-grade project management tool with powerful automation
Wrike
4.7
Popularity Score
4.2
User Score
4.6
Product  Score
Learn More
TOP
Best for distributed teams
Deel
4.4
Popularity Score
4.6
User Score
4.5
Product  Score
Visit Website
TOP
Best for distributed teams
Deel
4.4
Popularity Score
4.6
User Score
4.5
Product  Score
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Top Human Resource Software

50skillsHands-on AI workflow automation for non-technical HR teams
FactorialGlobal recruitment and HR management software for SMBs
RipplingHR automation platform with modular tools SMBs can grow into
KekaHRIS with built-in payroll, time tracking, and performance tools for SMBs
OysterHRIS with robust global payroll, benefits, and compliance support
GoCoComprehensive HR software starting at $5 per employee monthly
Zoho PeopleLow-cos human resource software with a forever-free plan

HiBob

: Remarkably customizable HRIS for international SMBs

Workable

: Automation-driven HRIS with great onboarding and self-service tools

Deel

: Scalable HR management software for globally-minded SMBs

BambooHR

: Go-to HRIS for U.S.-based small and midsized businesses

Gusto

: SMB-focused HRIS with well-developed payroll and benefits tools

TOP
Unified HR suite with powerful employee self-service for U.S. SMBs
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Visit Website
TOP
Unified HR suite with powerful employee self-service for U.S. SMBs
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Learn More
TOP
Budget-friendly HR software for deskless employees
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Visit Website
TOP
Budget-friendly HR software for deskless employees
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Learn More
TOP
Modular HR platform built for small business engagement and growth
Leapsome
4.3
Popularity Score
4.8
User Score
4.7
Product  Score
Visit Website
TOP
Modular HR platform built for small business engagement and growth
Leapsome
4.3
Popularity Score
4.8
User Score
4.7
Product  Score
Learn More
Over 3 million HR leaders trust our advice

Introduction to HR Software for Small Businesses

Small business HR software provides a range of functionalities designed to streamline and manage various human resource tasks.

The HR software market is packed with options. So many, in fact, that buyers are left confused and frustrated. We’re here to help! This guide offers general guidance and an expert perspective on crucial features like employee self-service, automation, and integrations.

Between product testing, user research, and talking to experts, we have put hours into this guide. In addition to offering product suggestions, we'll teach you how to evaluate HR software on your own. You’ll learn what to expect, what to avoid, and what to ask.

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Our Criteria: Here's How We Chose The Top Human Resource Software

We’ve reviewed hundreds of HR software products over the years. In that time, we’ve learned the best way to give you what you’re looking for is to distill it down to the essentials.

This guide evaluates the most critical functions of HR software for small businesses. With our hands-on experience in HR, we were able to trim it down to three key elements: employee self-service, automation, and integration.

  • Employee self-service: Small businesses are especially vulnerable to the harmful effects of wasted efforts, and this risk should be accounted for in the features of its HR software. Self-service portals empower employees to enter and update their own information. It may seem like the impact of employee self-service (ESS) is minimal, but the cumulative effect is substantial. Among other factors, our ESS evaluations note the ease of use, the number and type of data employees could access and update, and the platform's attention to information security protocols.
  • Automation: Streamlined workflows save time, reduce errors, and allow your HR team to apply their efforts to tasks that need a human touch. To evaluate this factor, we asked industry experts to use their wide-ranging HR experience to assess the workflow of each tool. We coupled that with input from our user researchers, who ran simulations of typical sequences across the employee experience, like hiring, onboarding, and running payroll for a new employee.
  • Integrations: Choosing HR software that doesn’t integrate with your current tech stack will cause significant challenges in the future. When testing integration capabilities, our evaluations were essentially pass/fail: our team checked for compatibility with common, standalone tools (the kind that small businesses use when starting out) and rated each platform on the number they could connect to.

You should know that we are approached by far more vendors than you see on our site. After careful vetting, only about one in ten make the cut. It’s a lot of work, but to offer you solid advice on buying HR software for small businesses, we must reevaluate our choices constantly.

You can learn more about our selection criteria and research methods by reading this article on how we assess HR tech vendors.

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Compare the Top Human Resource Software

Popularity Score
Best for
Key Differentiator
Pricing
Free Trial
Customers
Users Score
Product Score
4.2
U.S.-based small businesses
Unified HR suite with powerful employee self-service
Custom Pricing
Get pricing info
No
41,000+ companies
4.3
4.1
4.5
Tiny teams wanting to start with a free service
Fully mobile for deskless workers
Starts at $0/mo
Get pricing info
Yes
36,000+ companies
4.6
4.6
Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast

Need Help? Get Custom Recommendations for Top Human Resource Software

Talk to An Advisor

Detailed Reviews of the Best HR Software for Small Businesses

Paylocity

Visit Website
Paylocity
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Popularity Score
4.2 / 5
User Score
4.3 / 5
Product Score
4.1 / 5

Why we picked Paylocity

Paylocity stood out for its depth of employee self-service, mobile parity, and built-in HR compliance tools, all packaged in a modern, scalable HRIS that small businesses can grow into. Also remarkable for the SMB case is how they unify HR, finance, and IT features; packing several business functions into one comfortable and easy to use platform.

PROS

  • Employees can manage tax info, view paystubs, request PTO, clock in/out, and complete onboarding via one unified self-service interface.
  • Core HR tasks are mobile-accessible, ideal for deskless or field workers.
  • Flexible reporting engine offers over 800 prebuilt reports, dynamic custom options, and built-in automation/scheduling.
  • Streamlined payroll processing integrates salary and hourly data into a single run with detailed line-item control.
  • New hires can complete all mobile onboarding tasks (document signing, form collection) in minutes.
  • Paylocity’s customer support is highly rated for always being available to answer questions.
  • Global payroll support for 100+ countries.
  • Provides free and unlimited training modules on the website.
  • Paylocity’s mobile app has a good UI and functionality
  • The tool is easy to use for both employees and employers.
  • Has 350+ pre-built integrations.

CONS

  • Pricing is not publicly disclosed and requires a sales consultation.
  • May be overly complex for very small teams without dedicated HR personnel.
  • Primarily designed for U.S. teams and lacks comprehensive global compliance features.
  • Undisclosed pricing.
  • It doesn’t have a free trial or free plan.
  • Support is available in English only.
  • It isn’t the best solution for remote teams looking for a tool to manage payroll and benefits for their contractors.

Paylocity Review

We recently demoed Paylocity’s HR suite and came away impressed by how much enterprise-grade functionality they’ve tailored for the SMB market. Designed to consolidate payroll, time tracking, HR workflows, and performance management under one roof, Paylocity gives users the kind of control and visibility they’d usually need multiple tools to achieve.

Paylocity HR software for small businesses

The employee self-service hub is central to this effort. Upon login, users land on a streamlined homepage that consolidates essential functions: access to current and historical pay information, time-off balances and request forms, clock-in tools, and outstanding tasks such as training, surveys, or document sign-offs. Each component is accessible from the same interface, designed to reduce reliance on HR teams for routine updates. Employees can manage their direct deposit settings, update emergency contacts, and submit changes to their tax information directly.

Plus, these workflows extend cleanly to mobile. The mobile experience mirrors the desktop version, allowing frontline workers or remote teams to complete onboarding, track time, and submit forms without needing access to a laptop. During testing, we observed that new hires could complete onboarding in under 15 minutes, task by task, with real-time progress indicators and built-in e-signature functionality.

The analytics features are pretty impressive as well, with over 800 prebuilt reports and dynamic, custom report builders. As an admin, you can automate recurring reports on a weekly or monthly basis and retrieve them later from a dedicated pickup queue.

Although Paylocity does have an SMB-friendly product, they are designed to work for mid-market and enterprise organizations as well. As such, it is not the best fit for teams of 10 or fewer employees. And while the HR software package hits the right mark for most growing teams, the lack of transparent pricing on their website may give budget-conscious buyers pause.

Paylocity Customers

Paylocity serves 40,000+ businesses, including POLYWOOD, The Kennedy Group, and Hathaway Brown School.

Paylocity Pricing

Pricing is custom and only available via demo.

How has Paylocity Changed Over Time?

Best For

Paylocity is best for U.S.-based small businesses looking for a mobile-friendly HR platform with strong employee self-service and reporting tools. One of its strengths is how it can grow with an expanding business. You don’t need to add all the features first, but upgrade as you need them without having to migrate to another platform or get another software product.

Paylocity in action
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Connecteam

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Connecteam
Learn More
Popularity Score
4.5 / 5
User Score
4.6 / 5
Product Score
4.6 / 5

Why we picked Connecteam

Connecteam stands out as the premier all-in-one HR software tool tailored specifically for small businesses with a significant number of deskless employees. It comprehensively addresses most core HR concerns in a way that caters to the unique needs of unanchored workers.

PROS

  • Among the rare fully-mobile HR tech tools designed for deskless workers
  • Great value for its features, SMB-friendly pricing
  • Highly receptive to user feedback, incorporating suggestions as new features
  1. One of the only fully-mobile HR tech tools for deskless workers
  2. Very adequately-priced for all it entails, SMB-friendly
  3. Quite open to feedback, having implemented user suggestions as features in the past.

CONS

  • In the communication hub, the app lacks confirmation for sent and/or seen messages.
  • Certain essential features like GPS-tracking are restricted to higher-tier pricing plans.
  1. In the communication hub, the app offers no confirmation that messages were sent and/or seen. 
  2. Certain features that some teams consider essential, such as GPS-tracking, are only available in the higher-tier pricing plans.
Our reviewer took screenshot of Connecteam HR Software for Small Business during the demo

Connecteam Review

Connecteam is the HR app for companies with a high percentage of deskless workers to manage. If you need a simple, robust, yet intuitive tool that lets you take care of HR processes for low-tech employees who don’t have a computer, this one is certainly worth checking out.

From the Connecteam app, managers can handle administrative work, like staff scheduling, task management, attendance management, time keeping, training, onboarding, and much more. Non-desk workers then interact with all of this via a mobile app, where they need nothing but a phone number to create an account.

Connecteam Customers

Nike, Herbalife, Billabong, Footlocker, Mason Construction, American Eagle, McDonald’s, and many more.

Connecteam Pricing

Connecteam’s pricing can range from free-for-life to up to $159 per month. Final numbers will vary depending on the number of users and modules you choose. To give you an idea, here’s an overview of each plan within the operations module:

FreeBasicAdvancedExpert
$0/mo$39/mo$79/mo$159/mo
Time clock, job scheduling, checklists and forms, task managementAll features from the previous plan + time tracking, payroll, shift info, and more.All features from the previous plan + smart groups, geofence, recurring tasks, and more.All features from the previous plan + multi-branch management, live GPS tracking, process automation, and more.

Connecteam’s payment structure is fixed for the first 50 employees you add. Once you add more, there would be an extra payment of $1.5 per additional employee per month.

These pricing options are yearly, where you save 18%, but you can also opt for month-to-month payments. They also offer enterprise pricing with more features and a personal account manager. Each paid plan also has the option of a 14-day free trial.

How has Connecteam Changed Over Time?

Best For

Connecteam connects and empowers teams and businesses of all sizes. Its user-friendly workforce management tool caters to low-tech, deskless workforces without extensive IT intervention. Industries served include healthcare, manufacturing, security, and more.

Connecteam in action
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Leapsome

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Leapsome
Learn More
Popularity Score
4.3 / 5
User Score
4.8 / 5
Product Score
4.7 / 5

Why we picked Leapsome

We found that Leapsome delivers a flexible HRIS tailored for small-to-midsize businesses that want to go beyond core admin work. With performance, engagement, learning, and a new HR module, the platform has grown into a robust system for growing teams to manage people data and build a strong company culture.

PROS

  • Modular platform: start with one feature (e.g., HRIS or reviews) and expand as needed.
  • Customizable onboarding, offboarding, and approval workflows.
  • Centralized employee profiles with editable sections and user-defined attributes.
  • Built-in time tracking, absence management, and document storage.
  • AI-powered feedback, reviews, and survey assistants.
  • Fully multilingual interface (32+ languages).
  • GDPR-compliant and ISO-certified.
  • Leapsome is quite feature-rich; the platform packs modules for employee onboarding,  learning management, engagement, performance management, goals tracking and much more. 
  • The majority of users find Leapsome’s UI to be friendly and easy to navigate.
  • There are lots of third party integrations options to choose from, including Slack, which many users appreciate. 
  • The platform has transparent pricing, and you only pay for the modules you need.

CONS

  • Workforce planning tools are limited and not built for enterprise scenarios.
  • Customer Success support is gated behind $6,000 annual contract minimum.
  • Pricing is no longer public; requires demo for accurate quote.
  • Annual contract required, no month-to-month plans.
  • There is currently no way to post or upload an image or file into your feedback.
  • Since Leapsome can do so many things, you may need some time to get used to it. The implementation process can also take some time. 
  • There currently isn’t a mobile app that users can download and access Leapsome quickly on-the-go. 
  • Free 14-day trials are available but you need to book a demo with the sales team first to sign up for one; you can’t do so on your own. 

Leapsome Review

Leapsome may have started as a performance management tool, but its evolution into a broader HR platform makes it a compelling option for small and mid-sized businesses that want to grow without losing sight of culture. For that reason, we strongly recommend this platform for those who want to centralize employee data, automate workflows, and support employee development in one place.

Leapsome HRIS

At the center of its HR suite is a lightweight HRIS that covers core functions like onboarding, offboarding, absence tracking, document storage, and even time tracking. Setup is straightforward: admins can tailor employee profiles with custom fields, group them by department or role, and trigger workflows based on dates or attributes. This means tasks like collecting policy signatures, launching probation check-ins, or managing sick leave can all be automated, complete with reminder nudges and escalation rules.

If we had to pick our favorite feature, it would be how Leapsome natively blends its operational tools into the rest of the platform. HR teams can link onboarding to learning paths, assign goals during 1:1 meetings, or run surveys tied to manager effectiveness. The integrated feedback and praise tools help small teams reinforce a values-based culture, even before their first HR hire.

Of course, there are some compromises. One is that Leapsome doesn’t support advanced workforce planning or compensation modeling dashboards. By design, the platform is intentionally focused on companies with fewer than 5,000 employees. It’s a deliberate trade-off, but one worth noting for those who prefer a system that can scale with them from a 50-person startup to a large enterprise.

Another thing to bear in mind is that access to Leapsome’s dedicated Customer Success services requires an annual contract of at least $6,000. This, unsurprisingly, will make the tool less attractive to budget-conscious businesses, who may also be put off by the lack of publicly available pricing.

Leapsome Customers

1,500+ organizations, including DrFirst, Bob W, and Jina AI.

Leapsome Pricing

Leapsome offers modular, annual-contract pricing based on features and company size. Exact quotes require a demo. Discounts are available for startups and nonprofits.

How has Leapsome Changed Over Time?

Best For

Small businesses (50-250 employees) that want an HR platform with strong automation, performance tools, and feedback features built in.

Leapsome in action
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HiBob

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HiBob
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Popularity Score
4.5 / 5
User Score
4.4 / 5
Product Score
4.3 / 5

Why we picked HiBob

Bob is a modern-looking HR solution notable for its ease of use. Small businesses in various countries use it to streamline their HR operations with remarkable customization and efficiency. It’s excellent for managing international teams.

PROS

  • Good customization for international operations. It’s easy to manage workflows like time off requests, parental or other types of leave, and employment types, across several countries, depending on how you’re set up.
  • Contains some intranet-like features, which is odd for an HRIS, but a nice-to-have, people frequently point out. For example, people can post ‘shout-outs’ to the home page.
  • They have tons of modules, which makes them a real one-stop shop. Beyond Core HR, they have modules for most things People Ops-related.  
  • Bob is a fast-growing company and their product looks the part, as it has one of the sleekest-looking platforms in the HRMS space right now. 
  • Their payroll hub allows you to connect all your payroll systems, which works great if you want to pay people in multiple locations without switching providers.

CONS

  • Reporting can be somewhat basic for an HRIS
  • As it’s made to be an HRIS, some modules are limited in function compared to more specialized tools. For instance, its performance module can also do surveys, but some of the users we consulted think these would benefit from more options and customizable parameters.
  • Customer support is only offered via a chatbot and email. 
  • As to implementation, several users commented that they felt there could be more attention via personal walkthroughs provided at the beginning. Many had to resort to reading documentation and watching videos or just figuring things out by themselves. 
  • Pricing is only custom and available upon request, so you can’t just sign up, pay, and start using the tool.
Screenshot of HiBob HRIS for small businesses

HiBob Review

Bob, or HiBob, has made it its philosophy to always put the employee first. You can see that ethos embodied in how easy the product is to use and the various ways this solution engages employees to better understand and cultivate culture. Bob is a great fit for forward-thinking HR departments that need tools like onboarding, time-tracking, payroll reports, time off management, surveys, benefits, and much more.

HiBob Customers

Tufin, Yotpo Ltd., Fiverr, Happy Socks, Taptica

HiBob Pricing

Bob offers custom pricing. They have flexible plans for growing companies and will work with you to offer the best possible cost.

How has HiBob Changed Over Time?

Best For

Companies with fast-growing teams that want to manage all or most HR processes in a single platform, in a modern way.

HiBob in action
Reviewer's Rating
8/10

We use Bob everyday. It is an integral part of our business. The key workflows we use Bob for are hiring, onboarding, offboarding, internal mobility, employee engagement and assigning tasks.

What do you like about this tool?

As a startup company, I love the ability to automate my daily HR administrative tasks. I’m very impressed with the onboarding capabilities for both in office and remote hires. In addition, the ATS integration with Workable is great to streamline hiring.

Why did your organization buy this tool, and how long have you used it for?

We were introduced to HiBOB at an HR Technology convention. We were seeking software to automate our hiring workflow process. Bob allowed us to create customized workflows, and implement e-signature documents which drastically improved our onboarding process. Bob also was very useful in helping our HR team with our company reorganization.

What do you dislike about this tool?

It would be nice if Bob had its own ATS to eliminate the requirement for third-party software.

How is this tool different than their competitors?

Bob is different from its competitors for several reasons. I find the user interface and experience to be more desirable than a few other platforms. Bob is easy to navigate and has the ability to customize my dashboard. Most importantly our new hires love the straightforward modern onboarding process.

What Instructions should people think about when buying this type of tool?

The first thing people should look for is to determine if the tool aligns with your company needs and goals. People should also make sure the tool integrates with their existing tools i.e. ATS. The next feature to consider is the cost per employee. An ideal tool will offer reduced rates as your employee/user headcount increases.

How has this tool changed or evolved over time to meet users needs?

Bob has evolved overtime to meet the new HR landscape and policies surrounding things such as the use of Ai. They continuously provide monthly newsletters with additional templates and tips for HR professionals. Bob also introduced a DEI dashboard.

What specific type of user or organization is this tool very good for?

Small to medium

What specific type of user or organization would this tool not be a good fit for?

Larger companies

Workable

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Workable
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Popularity Score
4.3 / 5
User Score
4.5 / 5
Product Score
4.5 / 5

Why we picked Workable

Workable has done an excellent job expanding beyond recruiting into a full-fledged HRIS for SMBs. We like that the platform’s user interface is modern and intuitive, and features for onboarding, employee self-service, and HR reporting are particularly well-developed.

PROS

  • Automated onboarding with customizable workflows, e-signatures, and task reminders.
  • Self-service employee portal for updating records, accessing documents, and submitting HR requests.
  • Intuitive time-off management with leave tracking, policy customization, and approval workflows.
  • Comprehensive HR reporting tools with export options for deeper analytics.
  • Regularly introduces new features and enhancements.
  • You can post jobs with one click to over 200 sites. You also get access to access to Workable’s talent pool with over 400 million profiles.
  • Workable has built-in cognitive and personality candidate assessment. The platform also has features for offer management, which means you can create offer letters and collect e-signatures without needing to use third-party tools
  • You can reduce unconscious hiring bias with Workable’s anonymized screening feature. It helps you hide identifying candidate information from the sourced and applied stages of the hiring process.

CONS

  • No built-in payroll tool and payroll integrations are only available on the highest-tier plan.
  • Time tracking and performance management features are relatively new and lack some depth in functionality.
  • Higher price points compared to some alternatives like Connecteam and Zoho People.
  • Workable doesn’t provide automated reference checking and onboarding features. 
  • Useful features such as candidate texting, video interviews, and assessments are not offered in any of Workable’’s plans and instead, sold separately.
  • Several users complained about the reporting feature not being detailed or customizable enough, and that the candidate search function could use more filters.

Workable Review

Workable may be best known for its recruiting tools, but after testing its HR features, we quickly saw why it deserves a spot among the top HRIS options for SMBs. From onboarding to time-off management, the platform takes a lot of the manual work off HR’s plate, and we were pretty impressed with how smooth it made things.

Dashboard of Workable HR software for small businesses

One of the biggest highlights for us was its automated onboarding. Setting up a personalized welcome portal took minutes, and we loved how smoothly it handled e-signatures, progress tracking, and task reminders for hiring managers. What really impressed us, though, was the ability to customize workflows for different roles—something that could save businesses significant time compared to manual processes.

Managing employee records was another area where Workable stood out. Employees could update their own information, access company documents, and submit HR requests without having to rely on HR for every little thing. It might not sound like a huge deal, but in our test run, this small change noticeably reduced admin back-and-forth, and it was reassuring to have a detailed history of role changes, salary updates, and approvals all in one place.

Time-off and PTO management were equally well-executed. Employees could check their leave balances and submit vacation requests through an intuitive self-service portal, while HR had full control over policy customization and approval flows.

We also liked the HR reporting tools, which made it easy to generate reports on workforce trends, attendance, and time tracking. Plus, being able to export data to BI tools was a nice touch, especially for small businesses looking to get deeper insights without investing in separate analytics software.

However, we couldn’t help but feel disappointed by the lack of a built-in payroll system. Payroll integrations do exist, but they’re locked behind the highest-tier plan, which might not be realistic for smaller teams on a budget.

Teams with a largely mobile workforce may also find Workable’s time tracking tool limiting, as it doesn’t provide a GPS-enabled clock-in feature for tracking remote or field employees.

And pricing is another factor worth considering. Workable is transparent about costs, but it’s unfortunately not the most budget-friendly option out there. Compared to some alternatives like Connecteam (starting at $0), Goco (starting at $5 per user per month), and Zoho People (starting at $4.61 per user per month), Workable’s pricing (starting at $99 per user per month) might be a tough sell for SMBs that only need basic HR functions.

That said, Workable is continuously evolving. The vendor rolls out new features almost every month, and the recent updates like automatic calendar updates for booked time off and a time-off balance calculator have already made a difference. So if you’re an SMB looking for an intuitive, automation-driven HRIS that keeps improving, rather than a low-cost option with only the basics, Workable is definitely worth considering.

Workable Customers

30,000+ companies, including Bevi, Dribbble, and Moodle.

Workable Pricing

Workable's HR bundle starts at $99 per month (billed annually), with a 15-day free trial and bundle discounts.

How has Workable Changed Over Time?

Best For

If you’re an SMB looking for a modern HRIS with strong employee management, HR automation, and compliance tools, Workable is worth considering—especially given its frequent product updates and ongoing feature improvements.

Workable in action
Reviewer's Rating
8/10

I specifically used it as an ATS and interacted with it fairly often. It was the primary tool in our hiring workflow. We used it for all candidate stages except interviewing, which was handled on a separate platform.

Workable played a particularly important role in our sourcing efforts and was a central part of our recruitment process.

What do you like about this tool?

It’s the small but thoughtful and unique features that make Workable high-performing. For example, prior to Workable, I hadn’t seen an ATS that allowed you to preview an application before submission.

Seeing the form from the applicant’s point of view before posting makes it easier to determine whether edits are needed. With other platforms, you can only view the candidate’s perspective after posting, and if revisions are necessary, unposting can become a hassle.

Also, although not completely precise, the market compensation tool can be useful for benchmarking during the offer stage.

Why did your organization buy this tool, and how long have you used it for?

I’ve used Workable for less than a year. It was the main ATS for the organization I partnered with. They needed a solution to better manage the talent sourcing aspect of the hiring workflow, which had previously been painfully manual, while still functioning as a general-purpose ATS.

Workable met both of these criteria. Most comparable platforms lacked the comprehensive sourcing tools that Workable offered.

What do you dislike about this tool?

Overall, Workable is pretty decent, but the reporting analytics are not great. The built-in reports are extremely basic. It takes time to get comfortable configuring custom reports.

Customizing other components can also be time-consuming. Something as simple as adding a new candidate stage ends up being unnecessarily complicated.

How is this tool different than their competitors?

It has an impressive passive talent database that goes beyond candidates who have had prior touchpoints with the organization.

What Instructions should people think about when buying this type of tool?

Be sure to evaluate the features in relation to the price point. Workable offers tools that justify its mid-range cost, such as its strong automation features. But if automation isn’t a top priority for your team, there are more affordable platforms with standard ATS functionality.

How has this tool changed or evolved over time to meet users needs?

They’ve enhanced their LinkedIn integrations. From a UX standpoint, they’ve performed well—candidates appreciate being able to use Easy Apply.

What specific type of user or organization is this tool very good for?

Workable is a strong fit for small to mid-sized organizations looking for an ATS with advanced automation and sourcing capabilities.

What specific type of user or organization would this tool not be a good fit for?

Customizing the platform isn’t very intuitive, so it may not be ideal for organizations that require significant modifications. Workable’s core strengths are its automation and sourcing features. If those aren’t priorities, more basic and affordable ATS options may be a better fit.

Deel

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Deel
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Popularity Score
4.4 / 5
User Score
4.6 / 5
Product Score
4.5 / 5

Why we picked Deel

Deel HR is a flexible HR management platform that builds on its global payroll infrastructure to support cross-border hiring, compliance, and workforce planning. The HR system is designed specifically for globally distributed teams and growing companies that want to scale their HR stack over time.

PROS

  • Supports independent contractors in 200+ countries, with hiring products available in 150+ countries.
  • Optional tools for compensation, workforce planning, and career growth.
  • Unified dashboards make it easier to analyze global workforce costs and trends.
  • Built-in compliance workflows automate documentation and reduce risk.
  • 2,000 in-house in-country HR and legal experts.
  • Excellent 24/7 customer service with fast onboarding (2-3 days) and local payroll experts in each jurisdiction.
  • Seamless integration with platforms like QuickBooks, BambooHR, and Greenhouse, plus custom integration options.
  • User-friendly, self-service features enable quick setup; identity verification often takes under 24 hours.
  • Automated invoices simplify payments, provided they're in English.

CONS

  • Advanced HR features like workforce planning and career development cost extra.
  • Overpowered for U.S.-only teams that don’t need international functionality.
  • Limited capabilities in learning and succession planning compared to legacy HR systems.
  • No free trial or freemium version available.
  • Key features like onboarding automation are add-ons, which may increase costs.
  • Limited flexibility in modifying contracts or service agreements; changes often require an addendum.
  • Invoices cannot be generated in languages other than English.

Deel Review

Deel offers a technically sound HR tool that supports complex employment structures. The vendor approaches HR software from a global-first perspective, so you get all the standard HR features tied with easy international payroll and compliance.

Deel HRIS software for small businesses

We found the platform straightforward to use, even for people who aren't very experienced with HR systems. The dashboards immediately showed us who was who (contractor or PEO/EOR employee), where they were, and what department they were in. Clicking on someone’s profile gave us all the details: time-off rules, important compliance stuff, old payslips, you name it. This made it easier to compare how much we were spending on contractors versus full-time employees across locations.

Another feature we like is the built-in AI labor law assistant. We asked it about onboarding requirements in Canada, and it provided relevant guidance within a few seconds. While we still think you’ll need proper reviews, this could provide a quick, valuable overview of what's involved in hiring an employee from an unfamiliar country.

We hope to see Deel invest further to expand strategic HR functions, such as succession planning and learning management, which are currently in place but may not yet offer the depth of more established HR systems. The modular pricing also means costs can scale quickly if you need multiple add-ons.

Additionally, as Deel is designed for SMBs with distributed teams who require a system that balances day-to-day HR workflows with international compliance coverage, it may not be the best choice for domestic teams with simpler requirements.

Deel Customers

Used by more than 40,000 companies, including Brex, Andela, and Makerpad.

Deel Pricing

Deel HR starts at $5 per month.

How has Deel Changed Over Time?

Best For

Deel HR is best for globally distributed or remote-first small and mid-sized companies that need scalable HR software with built-in compliance.

Deel in action
Reviewer's Rating
10/10

Deel was used on a daily basis for us. It was used to manage all of our international contractors, manage contracts, payments, and payroll, and we used their employer-of-record model to hire in certain areas as well. Being able to run international payroll for various countries outside of the US using one system was extremely helpful. The customer support for Deel is also great, as you get an employment advisor as well who will help you understand how to best use Deel's international PEO/Employer-of-Record services. To summarize, hiring, international payroll, understanding employment/payroll laws of various countries, and making it digestible are the highlights of using Deel. It saved us a lot of time, money, and energy.

What do you like about this tool?
  • I like that you can use one platform to run multiple payrolls for different countries.
  • I like that they make hiring contractors in other countries easier.
  • I like that they make understanding other countries' payroll and employment laws easy with all sorts of helpful resources.
Why did your organization buy this tool, and how long have you used it for?

Our small start-up company of under 50 employees was looking to hire international consultants in various areas, mainly Canada, Brazil, and later Poland and Ireland. We've used Deel for about 2 years now mainly for contract management and international payroll, and used their PEO and Employer of Record services as well. The key benefit is being able to hire great talent outside of the US and being protected and advised around payroll and employment laws for various countries.

What do you dislike about this tool?
  • I dislike their reporting function as it's essentially just Excel and doesn't allow for advanced filtering/reporting.
  • I dislike that the integration with Rippling is a bit wonky. Some employee info will flow in, but not all.
  • I dislike that making changes in contracts can be difficult and that the e-signature capability is not great.
How is this tool different than their competitors?

I believe that Deel is the best in class in terms of international hiring/payroll/compliance/PEO. They have a great team behind getting the system of hiring set up in each individual country. Their customer service is really great and they are great consultants that help you meet your goals. If you use their PEO or Employer of Record service it can be costly depending on where you're hiring.

What Instructions should people think about when buying this type of tool?
  • Location of Hiring - Depending on where you're hiring, Deel may not support that region so it's important to take a look at which areas they cover. They do cover most major areas of international hiring.
  • Cost - Overall it's an affordable and effective system for international payroll. It does sit outside of the HRIS ( if you use one) so that's something to think about as an additional cost.
  • HRIS Compatibility - It's also important to think about the compatibility with your HRIS, otherwise you have a lot of data sitting outside of your HRIS which you can manually upload through CSV reports.
How has this tool changed or evolved over time to meet users needs?

In the time that I used Deel, they developed their PEO availability regions. I believe they do a good job at customer listening, and their team is extremely attentive.

What specific type of user or organization is this tool very good for?

Deel is great for small to medium-sized businesses that are looking to quickly expand internationally. It's also important to note that in each new location you're hiring in, if you're looking to have a hiring hub of 20+ more employees in that particular company, using Deel may only be a short-term solution. But for quick hires, small hiring hubs, and hiring consultants across countries, it's a great platform.

What specific type of user or organization would this tool not be a good fit for?

I imagine it may not be the best for a very well-established company with a significant number of hires in particular locations. For example, having 20+ employees in one country would not be the best fit for Deel.

BambooHR

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BambooHR
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Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5

Why we picked BambooHR

BambooHR is a leading HR software, catering to both large companies and small businesses with its flexible pricing options.

PROS

  • BambooHR is an HR tool tailored for small businesses, providing flexible packaging and customizable pricing, enabling you to expand features as your business scales.
  • BambooHR is a simple and straightforward tool that is easy to navigate. This user-friendly interface and intuitive design is especially great for SMBs since tools like these tend to be used by managers across departments.
  • Robust employee self-service features include onboarding, time off requests, and surveys.
  • Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs. 
  • Very simple and straightforward tool, easy to use.

CONS

  • Payroll functionality within BambooHR is currently limited to U.S.-based employees.
  • Small businesses operating in time zones outside of the U.S. should note that customer support is not available outside of  U.S. business hours.
  • Features such as time tracking, employee surveys, and performance management are add-ons that can increase an SMB's budget.
  • Payroll is only available for US-based employees 
  • Customer support is only offered during US business hours.
  • Some modules like time tracking, performance management, and surveys are only available as add-ons.
BambooHR - one of the best HR software for small businesses

BambooHR Review

Having once been a small business, BambooHR strives to provide custom plans to suit growing business needs. Their HR platform covers the entire employee lifecycle, though some features, including performance management, are available only as an ad-on.

For small businesses, they offer the HR Essentials plan. They also offer various amenities, including an app marketplace for HR/recruiting vendors, an HR glossary, and occasional HR-focused events.

BambooHR Customers

Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.

BambooHR Pricing

BambooHR pricing starts at $10 per employee/month for the Core plan, which covers essential HR needs like employee records, hiring, onboarding, time off tracking, and compliance tools. The Pro plan ($17) adds performance management and employee engagement features, while Elite ($25) includes compensation management, advanced analytics, and premium services. Volume and nonprofit discounts are available.

Small businesses can add Time Tracking, Payroll, and Benefits Administration (US only), or use Employer of Record services via Remote to hire globally. A 15% bundle discount on Payroll and Benefits applies to US-based employees only.

How has BambooHR Changed Over Time?

Best For

BambooHR is a go-to resource for countless small businesses for good reason. It’s always been an approachable tool, well-known for its customizable capabilities. Its flexible pricing options cater to the requirements of growing organizations. Additionally, BambooHR's popularity among partially or fully remote teams further makes it an ideal choice for small businesses embracing flexible work arrangements.

BambooHR in action
Reviewer's Rating
8/10

We use BambooHR to track employee evaluations, reviews, expired credentials, birthday and anniversary messages. It supports both mass and individual email communications. We use it to log notes, promotions, and track pay increases or status changes.

The system helps us run various reports, especially during hurricane season. We also categorize departments based on reporting structures or shift assignments.

What do you like about this tool?

Reports can be customized to fit specific needs. BambooHR shows when candidates or employees have viewed emails, which is helpful when they claim otherwise. It provides tracking for performance reviews.

Why did your organization buy this tool, and how long have you used it for?

The company I have a contract with did not have an ATS and was using Excel, which is outdated for tracking and consolidating information. I was tasked with researching and finding a solution that would work for a small company and fit our budget and needs.

I implemented BambooHR with the representative and have been using it for over four years. The primary reason we needed it was to track all candidates and create historical data, which is also required by law. We also use it to acknowledge birthdays, track training courses (in the healthcare field), complete 90-day probation evaluations, and monitor one-year anniversaries.

Additionally, we run reports for various departments. One of the most useful features is the ability to email and respond directly to candidates without copying and pasting results into Excel. A helpful bonus is the ability to see when candidates or employees open emails.

What do you dislike about this tool?

Many extra features are expensive. Sometimes, you must schedule a call or meeting to receive clear answers. Some reports are not configured to pull exactly what you need or lack sufficient options.

How is this tool different than their competitors?

The pricing works for us—BambooHR meets our needs on a small scale. We operate two different companies and were not able to nest them under the same system, even though they are similar.

What Instructions should people think about when buying this type of tool?

Add-ons are billed separately. After implementation, someone within the company needs to become the expert on the system. The implementation period was quick and somewhat rushed.

How has this tool changed or evolved over time to meet users needs?

They have added new features that are either free or included in the selected package, which is a plus. They also offer many tutorials and a self-help support page.

What specific type of user or organization is this tool very good for?

BambooHR is a good fit for small businesses that do not require extensive customization or frequent large-scale changes.

What specific type of user or organization would this tool not be a good fit for?

BambooHR may not suit very large enterprises with multiple users or businesses under one system.

Gusto

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Gusto
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Popularity Score
4 / 5
User Score
4 / 5
Product Score
4.1 / 5

Why we picked Gusto

Gusto's new native ATS enhances its offerings, allowing job posting, syndication, interview notes, and basic scheduling. Designed for employers with moderate hiring needs, it seamlessly integrates with the Gusto platform and demonstrates promising functionality and reliability.

PROS

  • Gusto automatically files state new hire paperwork for users.
  • Self-onboarding allows employees to add or update personal info, including bank details and withholdings.
  • I-9s and W-4s are e-signed and stored within the system.
  • Customizable offer letters and onboarding checklists for new hires.
  • Native features to post jobs on popular job boards (LinkedIn, Indeed, ZipRecruiter, etc.) and track applications in one place.
  • Accessible phone and email support.
  • Payroll support for U.S.-based W-2 employees and domestic/international contractors.
  • Transparent pricing without long-term contracts or setup fees.
  • The dashboard feature keeps tabs on compliance tasks
  • The hiring and onboarding sequence is nicely streamlined between HR and the new hire
  • Post-offer, pre-start tasks are made easy with integrations like CorpNet (state tax set up) Checkr (background checks)
  • Easy payroll for U.S.-based W-2 folks, domestic, and international contractors
  • Person-to-person phone support, email, and other customer service resources
  • The business model is responsive to customer needs

CONS

  • No capacity for hiring or paying non-U.S. employees
  • Time tracking and e-signatures missing from Simple plan
  • Only Premium plan users can access 24/7 support
  • Free trial not offered
  • Gusto can support payments for international contractors, but not employees
  • No native accounting feature to keep earning and spending under the same roof
  • Analytics dashboard is simplistic
Our reviewer took screenshot of Gusto HR Platform for Small Business during the demo

Gusto Review

Gusto's HR solution with its native ATS is a reliable and efficient tool that simplifies hiring, onboarding, and payroll processes.

The ATS feature integrates with popular job boards like LinkedIn, Indeed, and ZipRecruiter and is particularly useful in reaching a wider pool of candidates. It also automatically files state new hire paperwork, helping users save time and ensure compliance.

Another quality feature is Gusto’s self-onboarding: employees can update their personal information, including bank details and withholdings, here on their convenient devices. The e-signature capability for I-9s and W-4s also eliminates manual paperwork.

Gusto provides customizable offer letters and onboarding checklists, allowing users to tailor the onboarding experience for new hires.

As Gusto’s core product is payroll, its capability to provide this service is excellent. Users can use Gusto to pay their W-2 employees and contractors across the U.S. and worldwide. Paying global employees is the only thing Gusto payroll hasn’t covered yet. Thus, the tool is not a good fit if you’re doing international employee hiring.

Gusto Customers

Gusto serves over 400,000 businesses nationwide, with a large portion made up of small and midsize companies.

Gusto Pricing

Gusto’s HR software for small businesses starts at $49 per month plus $6 per employee, with higher-tier plans available that offer more advanced HR features, including time tracking, performance tools, compliance alerts, and access to certified HR experts.

How has Gusto Changed Over Time?

Best For

Gusto offers a budget-friendly basic plan, making it accessible to startups with limited budgets. For SMBs with smaller HR departments and greater financial capacity, the Premium plan is a recommended choice to invest in human resources effectively.

Gusto in action
Reviewer's Rating
7/10

We used Gusto to manage payroll, streamline benefits administration, and centralize HR tasks. The platform simplifies payroll processing, ensures compliance with tax regulations, and automates various HR functions. Additionally, Gusto facilitates employee self-service, allowing individuals to access their pay stubs, tax forms, and benefit information conveniently. Its reporting tools provide valuable insights for strategic decision-making. Overall, Gusto plays a pivotal role in enhancing our HR efficiency and employee experience.

What do you like about this tool?

Gusto offers an intuitive interface that makes it easy to navigate various tasks. Their system consolidates our processes and reduces the need for multiple platforms. Additionally, they provide excellent customer support, offering timely assistance whenever needed.

Why did your organization buy this tool, and how long have you used it for?

We chose Gusto due to its comprehensive payroll, benefits, and HR solutions, streamlining our administrative processes. The user-friendly interface and automation features enhance efficiency. Overall, Gusto has been a valuable asset to our HR team.

What do you dislike about this tool?
  • While Gusto is comprehensive, we have encountered some challenges with integrating it with other existing HR tools. Also, there are instances where we wished for more customization options within Gusto.
  • Periodic updates to the platform have previously disrupted our workflow.

How is this tool different than their competitors?

Gusto is a bit more user-friendly. Also, their comprehensive approach distinguishes them from competitors that may offer specialized services but not the same breadth of integrated solutions.

What Instructions should people think about when buying this type of tool?

Ensure it aligns with your organization's specific needs and growth objectives. Also, look for a platform that is intuitive and requires minimal training for your team to navigate and operate effectively.

How has this tool changed or evolved over time to meet users needs?

Given the dynamic nature of tax regulations and HR compliance, Gusto has demonstrated platform update agility. Over time, they have refined the platform's interface, making it more intuitive and user-friendly.

What specific type of user or organization is this tool very good for?

It seems to be best fit for smaller organizations.

What specific type of user or organization would this tool not be a good fit for?

A small team that is looking to grow and provide more impact for their organizations.

50skills

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50skills
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Popularity Score
/ 5
User Score
/ 5
Product Score
/ 5

Why we picked 50skills

We think 50skills should be on the radar of any SMB’s HR department because it gives small teams the power to automate complex employee processes without needing developers or IT support. Its visual workflow builder, HR-focused AI agents, and plug-and-play templates make it easy to create and launch automations like onboarding or employee leave requests in just minutes. Think of it like a Zapier for HR, where you can use proven templates or build entirely customizable workflows from scratch. During testing, we found the ability to trigger automations via Slack or Claude particularly useful for modern teams already working in heavily digital environments.

PROS

  • Drag-and-drop workflow builder made for HR— not developers
  • AI-powered agents can launch and execute workflows after a single prompt via Slack, Teams, or Claude
  • Includes extensive templates to automate all kinds of HR tasks like onboarding, offboarding, requests, training, and more
  • Great audit trail and version control for tracking actions and AI decisions
  • SMB-friendly onboarding support with the first workflow built for free
  • Integrates with your ATS, HRIS, email, chat, and calendar tools
  • Drag-and-drop workflow builder made for HR— not developers
  • AI-powered agents can launch and execute workflows after a single prompt via Slack, Teams, or Claude
  • Includes extensive templates to automate all kinds of HR tasks like onboarding, offboarding, requests, training, and more
  • Great audit trail and version control for tracking actions and AI decisions
  • SMB-friendly onboarding support with the first workflow built for free
  • Integrates with your ATS, HRIS, email, chat, and calendar tools

CONS

  • Not a full HRMS— does not include native payroll, time tracking, or benefits modules
  • Still early-stage in the U.S. market; most traction to date is in Europe
  • Workflow customization may require some hand-holding for non-technical users early on
  • Tiered services for implementation are still being formalized (pricing may vary)
  • Not a full HRMS— does not include native payroll, time tracking, or benefits modules
  • Still early-stage in the U.S. market; most traction to date is in Europe
  • Workflow customization may require some hand-holding for non-technical users early on
  • Tiered services for implementation are still being formalized (pricing may vary)

50skills Review

50skills is an AI-powered HR automation platform built specifically for small to midsize businesses that want to modernize their People operations without overhauling everything.

Instead of replacing an HRIS, it acts as an orchestration layer— connecting systems, streamlining workflows, and empowering HR teams to manage processes without engineering support. Some examples we saw during our demo included onboarding journeys, employee requests, or training flows that trigger automatically when someone fills out a form or pings a chatbot.

During our product walkthrough, we also saw a reimbursement request being submitted through Claude, verified by an AI agent, and routed according to logic defined in a visual builder. The same workflow could have been launched from Slack, Teams, or an employee portal. It was intuitive, auditable, and fast—exactly what time-strapped HR managers need, or SMBs without an HR department.

We also appreciated how flexible the system was. You can build workflows using a simple drag-and-drop interface, add conditions (like “wait until X date” or “if the employee is in Y department”), and push messages through Slack or email. Dozens of ready-made templates are available, and customers get help building their first workflow during onboarding.

Naturally, one of 50skills’ most relevant features is its AI integration. Their AI agent studio lets HR teams create reusable “bots” that perform tasks like CV screening or candidate communication—then drop them into any workflow. “Vibe coding,” where users will soon be able to instruct the platform with plain-language prompts (“Build me a training workflow for new hires in marketing”), is in the works as of Fall 2025.

That said, 50skills isn’t trying to be your HRMS. It doesn’t manage payroll or compliance out of the box, and it’s still relatively new to the U.S. market. But for HR teams that need process automation more than a bloated suite, this tool is a powerful and pragmatic fit.

50skills Customers

Used by Securitas, Vodafone (franchises), Icelandair, Hilton (regional), Air Atlanta

50skills Pricing

  • Starter: Starts at $299/month — includes core workflow builder, templates, AI agent builder, and up to 3 workflows
  • Professional: Custom pricing — includes advanced integrations, priority support, and unlimited workflows

Note: Implementation of additional workflows may incur extra service fees depending on the plan

How has 50skills Changed Over Time?

Best For

Small to midsize businesses (50–1,000 employees) that want to automate HR workflows without heavily relying on IT or buying a legacy HR management system.

50skills in action
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Factorial

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Factorial
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Popularity Score
4.1 / 5
User Score
4.5 / 5
Product Score
4.2 / 5

Why we picked Factorial

Factorial earned a top spot on this list for its clean interface, modular structure, and highly adaptable employee records, which are key features to simplify core HR tasks for small businesses operating in multiple locations.

PROS

  • Intuitive HRIS experience for both employees and admins.
  • Modular setup enables teams to start small and scale features gradually.
  • Customizable employee records with competency and document tracking.
  • Location-based onboarding workflows streamline compliance.
  • Mobile-friendly time tracking and document e-signatures built in.
  • Flexible pricing scheme
  • Complete HR Suite + ATS
  • Strong SMB focus
  • Good UX/UI and frequently updated design

CONS

  • Does not run payroll internally and requires third-party integration.
  • Free trial access is gated behind a required sales demo.
  • Lacks native recognition or rewards integrations for U.S. teams.
  • Reporting and analytics are limited and require manual exports.
  • Some users have pointed out that the tools are not very customizable.
  • Because it covers such a wide range of functions, we’ve found that modules like payroll and reporting could be further developed.
Factorial HR - an easy to use human resource tool for small business

Factorial Review

As we tested Factorial during a live demo and focused specifically on its core HR functionality, which comprises onboarding, employee data, time tracking, org structure, and compliance workflows, what we found is a system designed with SMBs in mind. It’s easy to use, quick to implement, and flexible enough to grow with the team.

Charthop HR software for small businesses

One of the most valuable features for small businesses, according to our testers, is Factorial’s employee record system. Admins can track standard information like job title, salary, and manager relationships, but also add custom fields to track competencies, certifications, and internal notes. There’s even the option to create entirely blank tabs, allowing teams to mold the system to reflect company-specific needs without relying on external spreadsheets. For compliance-heavy or operationally diverse small businesses, this flexibility is a big win.

Onboarding is another area where Factorial performs well. We liked that workflows can be tailored by geography, department, or entity, so employees in different states or countries receive relevant documents, checklists, and training steps. This feature is especially useful for U.S.-based SMBs with multi-state operations or teams abroad like ours, as this can save HR hours of manual work and ensure consistency.

The platform also covers time off management and attendance with built-in tracking via desktop, mobile, or QR code scanning. Geo-fencing is available for remote or field workers, and approval flows can be customized to match existing org structures. These tools are lightweight yet functional enough for the needs of smaller teams.

However, unlike Paycor or Paylocity, Factorial doesn’t provide payroll in-house. While the system aggregates compensation, PTO, and attendance data, it must be exported to third-party processors like ADP or QuickBooks. If your team is based in the U.S., please note that Facorial’s customers in the country do not have access to rewards or recognition integrations. While kudos and public posts are available internally, there’s no native way to tie those to gift cards, points, or external incentives.

Another limitation is access to the product’s free trial, as it only becomes available after speaking with sales. Lastly, those familiar with enterprise HRIS solutions will agree with us that Factorial’s reporting capabilities are still relatively underpowered. Admins can pull basic data exports, but in-depth headcount tracking, DEI metrics, or payroll forecasting will likely need to be built manually.

Factorial Customers

Over 13,000 companies worldwide have used Factorial HRIS.

Factorial Pricing

Factorial HRIS starts at $8 per user per month.

How has Factorial Changed Over Time?

Best For

Factorial is ideal for small businesses that want a flexible, easy-to-use HR system with strong onboarding and employee record capabilities, particularly those operating across multiple locations.

Factorial in action
Reviewer's Rating
6/10

I primarily used Factorial to organize and store employee documents, ensuring that all personnel records were easy to access and well maintained. It also served as our time and attendance system, allowing us to track employee hours and manage time-off requests in a more structured way.

We used it for performance management as well, helping us document employee progress and evaluations. While it covered multiple HR functions, the system wasn’t as robust as some of the larger competitors, which meant we sometimes had to find workarounds to achieve the functionality we needed.

What do you like about this tool?
  • Factorial has a clean and user-friendly interface, making it easy for employees and administrators to navigate.
  • It covers a wide range of HR functions in one platform, which is helpful for smaller companies that need an all-in-one solution.
  • The pricing is reasonable compared to more well-known HRIS systems, making it a good option for businesses with a limited budget.
Why did your organization buy this tool, and how long have you used it for?

At a previous organization, we decided to invest in Factorial HR because we needed an actual HRIS instead of piecing together different tools. At the time, we were storing personnel data in various cloud solutions, benefits information was scattered across different platforms, and there was no centralized way to manage key HR functions.

We wanted a system that could streamline employee data, track time-off requests, and handle performance management in one place. Factorial seemed like an affordable solution that covered multiple HR needs without requiring a large budget or extensive implementation.

I used the platform for a while and found that, while it met basic needs, it had some limitations compared to more established HRIS solutions.

What do you dislike about this tool?
  • The customer service experience wasn’t great, as response times were slow and support wasn’t always helpful.
  • The platform, while functional, lacked the depth and flexibility of more established HRIS solutions.
  • Some features, like reporting and customization, felt limited, making it harder to tailor the system to our specific needs.
How is this tool different than their competitors?

Factorial is a smaller platform compared to major HRIS providers, which means it offers a more simplified experience. One unique advantage was its ability to handle international payroll and support multiple currencies, which was useful for our global operations.

While it doesn’t have all the features of larger competitors, it provides a budget-friendly option for businesses that need core HR functionalities without a steep learning curve.

What Instructions should people think about when buying this type of tool?

It is important to assess where your business is currently and where you see it growing in the future. Factorial is a strong choice for small businesses that have little to no HR support and need a tool to centralize employee data and processes. It is suitable for companies looking to improve HR workflows without making a large financial commitment.

Larger organizations or those with complex HR needs may benefit from a more established HRIS that can scale with growth.

How has this tool changed or evolved over time to meet users needs?

Since I last used Factorial, they have improved their payroll functionality, making it more reliable and user friendly. They have also resolved some issues in key modules like time-off tracking and time and attendance, which had previously caused frustrations.

The platform appears to be making steady improvements, though it still has room to grow in terms of advanced HR capabilities.

What specific type of user or organization is this tool very good for?

Factorial is a great fit for small businesses with fewer than 50 employees, especially those with little or no dedicated HR staff. It helps keep employee records organized, streamlines time tracking, and provides basic HR functions without requiring extensive training or setup.

What specific type of user or organization would this tool not be a good fit for?

Larger organizations or companies with complex HR needs may find Factorial too limited. If your business requires advanced reporting, highly customizable workflows, or a more robust performance management system, a more established HRIS would be a better choice.

Companies with more than 50 employees may outgrow the platform quickly, making it less ideal for long-term scalability.

Rippling

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Rippling
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Popularity Score
4.2 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked Rippling

Rippling is not just a lightweight HR tool, but it is a structured workforce management platform in a way that businesses of all sizes can adopt one module at a time. For companies ready to consolidate their end-to-end workplace systems into one and automate countless manual workflows. streamline operations and willing to invest in initial setup and training, it can serve as a long-term.

PROS

  • Unified features (global payroll, onboarding, benefits, time tracking, employee scheduling, offboarding) replace disparate tools.
  • Automates compliance updates based on evolving state, local and federal laws.
  • Ability to adapt your benefits strategy (PEO, third-party broker, or Rippling's brokerage) without leaving the platform.
  • Streamlined mobile experience with features like geofenced time tracking, physical timeclock, kiosk, mobile, and even biometric clock-ins.
  • Core HR features are enhanced by robust reporting, user permission management, and approval workflows.
  • All-in-one platform for employee management + PEO services offered, and even a suite of other IT products 
  • With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
  • Operates globally with any currency
  • Workflow automation
  • Analytics opportunities
  • Provides a holistic view of company outflows—headcount costs included

CONS

  • The extensive feature set may initially be daunting for new users.
  • No free trial; pricing might be a consideration for some small businesses.
  • Total buy-in to Rippling is essential 
  • Very SMB-oriented, in case you’re a larger company. 
  • New features tend to be buggy in ways that tech teams are not accustomed to fixing

Rippling Review

Rippling is built in a way that lets small teams operate efficiently and stay on the same platform as they grow and scale. It offers more configuration and depth than many SMB tools, though you’ll want to invest some time upfront to get the most out of it.

Rippling HR software dashboard

Onboarding setup worked smoothly in our tests. It took a few clicks to craft a welcome packet with offer letters, tax forms, and e-signature tasks. One campaign manager we interviewed said the workflow for enrolling field staff was pretty straightforward, and so was the one for payroll. Both of which helped them reduce hours of administrative work.

We found the time-tracking and payroll systems to be well-designed. Plus, they both can be accessed via mobile devices. Employees can clock in, request time off, and view pay stubs on the go. That said, some users mentioned that the clock-in process was a little too easy to interrupt, leading to more missed punches when staff didn’t wait for the confirmation screen to appear. It’s a small issue, but one that came up more than once.

When it comes to compliance features, the platform didn't disappoint. Ripping’s auto-compliance feature keeps track of meal, break, and rest-time rules, making sure everything is tailored to where each employee is located. As many startups and small businesses are increasingly hiring across the country, this kind of background handling can be quite a blessing.

Job costing is built directly into the payroll flow. During testing, we assigned job codes to different clients and received alerts when hours started creeping past their budgeted limits, which makes it easier to track labor and mileage by project without needing a separate system

While this HR software packs a serious punch with its features, the sticker price is something a small business owner may need to think about carefully. If you're on a tight budget or your HR needs are super basic, the cost could be a real strain on your finances. A major selling point is the access to expert HR Advisors, which small business owners often find invaluable. However, it's worth knowing that this type of support isn't included in the standard subscription. You'll have to pay extra for that peace of mind.

Rippling Customers

30,000+ companies, including Cobex Construction Group, Harver, and Emotive.

Rippling Pricing

Rippling starts at $8 per employee per month, but the total cost depends on which features you choose.

How has Rippling Changed Over Time?

Best For

Small and mid-sized businesses seeking HR software that offers room to grow without needing to switch platforms down the line.

Rippling in action
Reviewer's Rating
7/10

We use our Rippling account daily. It is our timekeeping tool, which our hourly employees use to clock in and clock out each day, and they generally do not have any issues with this process. Rippling is where we manage PTO and other time-off requests.

We regularly check our recruiting profiles for updates on applicants and to see where we are in the hiring process. Whenever we conduct performance reviews or issue disciplinary write-ups, Rippling is our source for that documentation. We are in the system biweekly for payroll.

What do you like about this tool?
  • We like the competitive pricing of Rippling compared to other HCMs.
  • The representatives at Rippling have always been kind and have made us feel supported in finding solutions when needed.
  • Payroll through Rippling is generally a smooth process.
Why did your organization buy this tool, and how long have you used it for?

Rippling offered a more affordable and structured payroll solution for our mid-sized company. We needed a more advanced payroll system that could provide access to clean workflows, detailed reporting, and organized recruiting pipelines.

Rippling offers strong automation within payroll, especially when employees use timecards. Their workflows are more intuitive than those I have worked with on other HCMs. The recruiting tools have been easy to use, and we were able to integrate multiple hiring platforms into Rippling Recruiting.

The pain points we have experienced with Rippling include inconsistent customer service and frequent outages—often when we are finalizing payroll, which is a major concern. On that note, Rippling generally communicates well during these outages.

I have used Rippling for three years.

What do you dislike about this tool?
  • The time it takes to receive help after submitting a ticket can be frustrating.
  • Rippling’s AI chat feature is not helpful.
  • There have been instances where we received two separate answers to the same question, including questions about payroll compliance, which should not occur.
  • Some of the features need improvement and feel underdeveloped, such as the time-off calendar, which needs more customization options.
How is this tool different than their competitors?

Rippling feels more advanced than some other HCMs we have used, such as Paycom, which only communicates via email, unlike Rippling, which offers a real-time chat feature. Rippling has easy-to-use employee profiles that allow for strong customization.

What Instructions should people think about when buying this type of tool?

Consider which tools you actually need within an HCM. Evaluate the number of employees you have, as certain systems are better suited for larger companies. Make sure the system you choose can grow with your company, if applicable.

How has this tool changed or evolved over time to meet users needs?

We have noticed an improvement in response time when submitting tickets over the past year. Recently, they updated the menu layout and refreshed the dashboard to make it more user-friendly.

What specific type of user or organization is this tool very good for?

Rippling is great for small to mid-sized companies with multi-state payroll and multiple employee classifications.

What specific type of user or organization would this tool not be a good fit for?

Rippling is a tech-forward HCM that is constantly advancing, and companies with basic needs may not benefit from the advanced technology and AI automations, which could leave them frustrated, confused, and overpaying.

Keka

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Keka
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Popularity Score
4.2 / 5
User Score
4.5 / 5
Product Score
4.3 / 5

Why we picked Keka

It’s nice that Keka’s HR software blends core HR, payroll, and workforce engagement into one platform that grows with a business. Its tiered pricing lets SMBs start small with essential automation, then add advanced analytics, engagement, and performance management tools without switching systems.

PROS

  • Three tiered plans let SMBs scale features as they grow.
  • Payroll is included in all tiers with direct deposit, tax filing, and benefits tracking.
  • Customizable onboarding workflows and interactive employee profiles.
  • Built-in time and attendance with overtime automation; GPS and selfie attendance in higher tiers.
  • Performance reviews, OKRs, and continuous feedback available in the top plan.
  • Mobile app access for employees from the entry-level plan onward.
  • Federal and state tax filing is included at all tiers.
  • Flexible pay schedules with direct deposit support.
  • Overtime and leave policy automation to match local labor laws.
  • Benefits, loans, and expense tracking in one place.
  • Built-in dashboards and reports to monitor payroll trends.
  • Accounting integrations for streamlined finance workflows.

CONS

  • “Free Trial” requires a sales demo before access, which isn’t communicated upfront.
  • Implementation fees apply for setup, payroll configuration, and data migration.
  • Some advanced features (custom reports, asset tracking, engagement tools) locked to higher tiers.
  • Multi-entity payroll and API access sold as add-ons.
  • Slow page load times during demo could affect productivity.
  • “Free Trial” access is gated behind a sales demo and disclosed only after signup.
  • Implementation fees for setup, tax configuration, and data migration.
  • Advanced tools (custom reports, asset tracking, engagement surveys) only available in higher tiers.
  • Multi-entity payroll and API access require add-on fees.
  • Slow load times in the demo raise usability concerns about payroll deadlines.

Keka Review

For SMB HR teams, the appeal of Keka is clear: payroll, core HR, and compliance are all included from the start, and you can add more sophisticated tools as your business matures. At $9 per employee per month, the Foundation plan handles essentials like profiles, onboarding, payroll, benefits, time-off, and attendance without the complexity of dealing with multiple vendors.

Keka HR software for small businesses

What stood out most in our demo, perhaps, was how well onboarding and employee self-service are executed. HR can set up department-specific onboarding checklists, and employees can manage their own documents, personal details, and leave requests through both the web and mobile app. For small teams, this can mean fewer emails and faster updates to employee records.

As companies expand, the Strength and Growth tiers unlock more control and strategic tools such as advanced roles and permissions, custom reports, GPS or selfie attendance for distributed teams, and performance management with OKRs and continuous feedback. And as we briefly mentioned earlier, this lets SMBs avoid the “rip and replace” cycle when their needs outgrow basic HRIS tools.

To be fair, the buying process may frustrate some users. Keka offers a free trial, but you can’t access the product until you sit through a sales demo. This may not be a huge issue, but the fact that this condition isn’t communicated upfront on their website left us with an unexpectedly frustrating feeling. We also learned that the platform includes an implementation fee for setup and data migration, which could be more burdensome for smaller budgets. And during our demo, slow page load times made us wonder how the platform would perform when processing payroll for hundreds of employees at once.

Keka Customers

Used by over 10,000 companies, including eBay, Randstad, and ONEPLUS.

Keka Pricing

Keka HR software pricing starts at $9 per employee per month.

How has Keka Changed Over Time?

Best For

Small to mid-sized businesses seeking an all-in-one HRIS and payroll platform with the option to add advanced engagement and performance tools as they grow.

Keka in action
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Oyster

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Oyster
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Popularity Score
4.3 / 5
User Score
4.4 / 5
Product Score
4.2 / 5

Why we picked Oyster

Oyster is loved for its automated onboarding and robust benefits & payroll. If you’re a distributed team, you’ll love Oyster’s native HR tools, strong compliance support, and how well it handles your global employment as a legal employer on your behalf.

PROS

  • Oyster takes care of necessary documentation through self-onboarding tools: employees access, sign, and upload documents themselves through the platform.
  • Targeted for a remote workforce: Whether your employees are in one country or 100, Oyster can accommodate them accordingly with its current partners.
  • Helpful HR tools that are free to access. For example, you can use Oyster’s Benefits Advisor tool to research benefits that local companies offer and local experts recommend in a specific country.
  • Support salary payouts in over 120 currencies.
  • Pearl — Oyster’s virtual hiring assistant is handy to suggest on the system's hiring, onboarding, and employment terms (the standard probation period and vacation leave credits) for new recruits based on where they’re based.
  • Generous discounts for nonprofit organizations and refugee recruitment.
  • Intuitive: The platform is easy to navigate and makes logical sense.
  • competitively priced: The flat rate for employees and contractors makes cost comparisons simple, and is competitive in the market.
  • Targeted for a remote workforce: Whether your employees are in one country or 100, Oyster can accommodate them accordingly, and this is a feature few platforms can boast.

CONS

  • Expanding the integrations is on Oyster’s plan, so you may want to check whether your current software is or will soon be compatible with Oyster before making a purchase.
  • Oyster doesn’t provide tools for employee performance at the moment. There are no in-app communication features either.
  • Oyster’s benefits packages, while being robust, are available as add-ons.
  • Slight delays in processing times for payments in the local currency are somewhat common.
  • Immediate communication via phone support is not an option, but they do offer live support via Zoom when necessary.
  • An initial security deposit is necessary to begin the engagement and is refundable.
  • The platform lacks native time-tracking functionality and provides only an in-app tool for managing time off.
  • If you’re looking to co-employ your employees and partially outsource HR responsibilities, Oyster isn’t for you. They are more akin to employer of record services (EOR) than a Professional Employer Organizations (PEO).

Oyster Review

Oyster is built with remote-first businesses in mind. The platform has gained trust over the years by taking on the role of a capable legal employer to handle global employment on the customers’ behalf.

What we love most about Oyster is that its robust health and benefits options are country-tailored and reflect employees' local laws and cultures in over 180 countries. This feature, thus, is rejoiced by organizations that are scaling fast and globally.

More recently, there is also a feature calledOyster Total Rewards. It provides insights tools and compensation consulting to help businesses design salary, equity, and benefits plans for their employees according to their locations. The offboarding also has a more simplified flow for team members to follow throughout the offboarding process.

Oyster Customers

Quora, Wagestream, Impala, and Grover are some companies on Oyster’s long list of customers.

Oyster Pricing

  • Contractor: From $29 per contractor per month. It includes hiring contractors in 180+ countries, drafting, editing, signing compliant contracts, processing invoices, and paying contractors in 120+ currencies.
  • Employee: Between $499-$699 per employee per month, billed annually. The plan enables you to hire full-timers in 130+ countries with compliance and liability coverage, get automation, and IP protection, set up global payroll, and manage expenses, allowances, and bonuses in 130+ countries.
  • Scale: Custom pricing and comes with a discounted rate, dedicated guidance, and support to navigate global employment and bulk hiring.
  • Optional Benefits (as opposed to those locally-required) are available as add-ons to the Employee and Scale plans.
  • Special discounts for nonprofits and refugee employment.

How has Oyster Changed Over Time?

Oyster continues to add countries to its service offering as well as additional Integrations with business management programs.

Best For

Remote, hybrid, and distributed teams looking for an HR tool possessing global payroll, country-custom benefits, and robust compliance support.

Oyster in action
Reviewer's Rating
8/10

Oyster served as our applicant tracking system. Its integrations with other systems streamline candidate analysis, facilitating a smoother recruitment process.

What do you like about this tool?

The primary benefit lies in the enhancement of the employee experience, introducing a newfound level of autonomy for our non-U.S. employees. Additionally, Oyster offers seamless service, excellent communication, and significant time and cost savings. Utilizing Oyster costs less than engaging external consultants for equivalent services. Its ease of use has integrated it seamlessly into our business strategies.

Why did your organization buy this tool, and how long have you used it for?

I've had experience with Oyster at a previous company. The service operates seamlessly, boasting excellent communication, and notably saves both time and costs. Utilizing Oyster comes at a lower expense compared to engaging external consultants for similar services. The most significant benefit lies in the enhancement of the employee experience. Oyster introduces a level of autonomy previously unavailable to our non-U.S. employees.

What do you dislike about this tool?

While Oyster excels at generating basic reports such as payroll, invoices, and expenses, its reporting capabilities are limited beyond these functions. Unlike other HR tools that offer insightful charts, customizable filters, and robust data exploration features for identifying hiring trends, benchmarking team productivity, or analyzing retention rates, Oyster falls short. This deficiency in advanced reporting may frustrate businesses focused on optimizing costs, improving time-to-fill metrics, and establishing a global talent pipeline. While workarounds are available—such as exporting report data for analysis in Excel or data visualization tools—they entail additional effort.

Oyster collaborates with third-party vendors to provide payroll and HR services in certain countries where it lacks a direct presence. While this expands Oyster's support for more locations, it also introduces potential inconsistencies in user experience. Working with partners may incur higher costs, offer less transparency, and result in longer wait times compared to dealing directly with Oyster.

How is this tool different than their competitors?

Oyster is easy to use but has limitations when compared to some of its competitors from what I learned while researching online.

What Instructions should people think about when buying this type of tool?

Pricing, types of employee engagement that the purchaser is needing, and the size of the company.

How has this tool changed or evolved over time to meet users needs?

I’m unsure of how WorkTango changed or evolved over time.

What specific type of user or organization is this tool very good for?

Oyster very good for hiring, onboarding, and payroll, and for companies that does these activities a lot.

What specific type of user or organization would this tool not be a good fit for?

It is not suitable for companies needing intuitive reporting features, as the software has only basic reporting capabilities.

GoCo

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GoCo
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Popularity Score
4.1 / 5
User Score
4.7 / 5
Product Score
4.6 / 5

Why we picked GoCo

GoCo provides payroll and benefits administration, performance management, hiring, onboarding, documentation, time tracking, and HR support from a centralized dashboard. It’s also a versatile solution that seamlessly integrates with some of the most popular apps and services.

PROS

  • GoCo is a highly affordable solution for small teams and organizations that only have a few employees, especially if those employees work remotely and maintain flexible schedules.
  • GoCo gives users the ability to automate recurring tasks and activities, i.e. providing new hires with the necessary documents, collecting their e-Signatures, and setting termination protocol in motion.
  • GoCo is also available as a mobile app. This provides even more support to today’s mobile workforce by giving them the luxury of requesting time-off, managing their benefits, or viewing their performance reports from nearly any location in the world.
  • GoCo includes a fully embedded payroll solution that is highly secure. Alternatively, GoCo’s Payroll Sync feature is capable of connecting with several cloud-based payroll solutions.
  • GoCo is a highly affordable solution for small teams and organizations that only have a few employees, especially if those employees work remotely and maintain flexible schedules.
  • GoCo gives users the ability to automate recurring tasks and activities, i.e. providing new hires with the necessary documents, collecting their e-Signatures, and setting termination protocol in motion.
  • GoCo is also available as a mobile app. This provides even more support to today’s mobile workforce by giving them the luxury of requesting time-off, managing their benefits, or viewing their performance reports from nearly any location in the world.
  • GoCo includes a fully embedded payroll solution that is highly secure. Alternatively, GoCo’s Payroll Sync feature is capable of connecting with several cloud-based payroll solutions.

CONS

  • Transitioning your payroll to the GoCo platform can be challenging and some users report a steep learning curve with the GoCo platform in general.
  • Some users report difficulty when scheduling time-off for employees that aren’t full-time, especially if their pay is prorated.
  • In certain cases, benefits plans cannot be edited by your administrative staff, ultimately requiring customer support to add information for new carriers or edit the information of existing providers.
  • There are a few persistent technical glitches that are yet to be resolved by technical support.
  • Transitioning your payroll to the GoCo platform can be challenging and some users report a steep learning curve with the GoCo platform in general.
  • Some users report difficulty when scheduling time-off for employees that aren’t full-time, especially if their pay is prorated.
  • In certain cases, benefits plans cannot be edited by your administrative staff, ultimately requiring customer support to add information for new carriers or edit the information of existing providers.
  • There are a few persistent technical glitches that are yet to be resolved by technical support.
GoCo - an HR Software best for small companies

GoCo Review

GoCo functions as an all-in-one solution to your HR, payroll, and compliance needs. Not only will your team save time by accessing all of these activities in one convenient location, but their direct line to HR ensures that their voices are being heard.

One of GoCo’s key features is the ability to automate certain tasks, like onboarding and even pre-boarding. This ensures that your new hires have everything needed to get started while freeing up your managers and supervisors to look after their daily responsibilities.

GoCo Customers

GoCo is used by organizations such as Comit Developers, Caliper Foods, Synstelien Community Services, Stoughton Area School District, and Dom & Tom.

GoCo Pricing

GoCo pricing starts at $5 monthly for each employee. Custom pricing plans are available.

How has GoCo Changed Over Time?

Best For

GoCo would make a great addition to the tech stacks of small to medium-sized businesses (SMBs) looking for a budget-friendly yet comprehensive HR software.

GoCo in action
Reviewer's Rating
6/10

When you log into GoCo, you access a centralized platform for managing all employee information. The system allows you to navigate through a dashboard where you can select individual employees to view their personal details. This includes essential information such as contact details, job titles, identification records (e.g., driver's licenses and passports), and any other relevant paperwork stored within the system.

The platform provides flexibility in customizing and storing different types of documents based on organizational needs. Additionally, GoCo offers an organized way to oversee employee data, ensuring that everything is easily accessible when needed.

What do you like about this tool?
  • The user-friendly dashboard allows easy navigation through employee profiles, providing access to essential details such as contact information, job titles, tax forms (W-4s), and identification documents (driver's licenses and passports).
  • GoCo enables HR teams to track, store, and manage employment-related documents in a structured and organized manner, ensuring that all necessary paperwork is up to date and easily accessible.
  • The platform offers flexibility in customizing and storing different types of documents based on organizational needs, making it a valuable tool for companies looking to digitize and centralize employee data securely.
Why did your organization buy this tool, and how long have you used it for?

Our organization initially chose GoCo to manage and track all employee records, including important documents such as W-4 forms, driver's licenses, and passports. We used the platform for about two years, hoping it would streamline record-keeping and improve efficiency.

However, over time, we found that it lacked the level of organization needed to manage employee information effectively. Additionally, we encountered several technical issues that made the system challenging to use consistently. Due to these limitations, we decided to discontinue our use of GoCo and explore other solutions better suited to our needs.

What do you dislike about this tool?
  • Employees occasionally experience issues signing important documents, leading to delays, confusion, and additional follow-ups.
  • The platform’s design may not be intuitive for new users.
  • Occasional glitches and bugs disrupt workflow.
How is this tool different than their competitors?

I have used ATS to track employee information, and compared to other tools, GoCo feels more disorganized and less streamlined.

What Instructions should people think about when buying this type of tool?

Is the platform easy to navigate for both HR professionals and employees? Does the tool provide efficient document management, allowing for easy uploading, storage, and tracking of essential employee records? Assess whether GoCo offers good value for its pricing—does it provide the necessary features at a reasonable cost?

How has this tool changed or evolved over time to meet users needs?
  • Earlier versions: Compliance features were not as comprehensive, making it challenging to keep up with changing labor laws and regulations.
  • Improvements: GoCo has enhanced its compliance tools, including automatic reminders for deadlines, better tracking of employee certifications, and integration with legal updates.
What specific type of user or organization is this tool very good for?

GoCo is well-suited for companies with more than 50 employees, as its features scale well with larger teams. Smaller companies may find other tools more efficient for tracking employee information.

What specific type of user or organization would this tool not be a good fit for?

Organizations with fewer than 50 employees will not find GoCo helpful.

Zoho People

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Zoho People
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Popularity Score
4 / 5
User Score
4.3 / 5
Product Score
4.1 / 5

Why we picked Zoho People

Zoho People provides a comprehensive solution. Features include employee self-service, time and attendance management, performance tracking, payroll management, announcements, and user access control. What sets it apart is its budget-friendly pricing options and forever-free plan. This makes it an ideal, scalable solution for fast-growing businesses, startups, and small teams.

PROS

  • All core HR features in a single dashboard.
  • Gives certain users access based on job roles, hierarchies, or locations.
  • Announcements feature helps users stay updated with work-related activities.
  • Wide array of integrations.
  • Has an Android and iOS app.
  • Transparent and affordable pricing. Has a free plan and a 15-day free trial.
  • 24/5 support.
  • Available in multiple languages.
  • All core HR features in a single dashboard 
  • Wide array of integrations 
  • User-friendly UI, constantly updated 
  • Available in multiple languages

CONS

  • Since they offer so many modules, some maybe not be as robust as other products that have been more specific about covering particular needs. For instance, some teams have found their payroll offering quite basic.
  • The mobile app isn’t very user-friendly.
  • Some users reported that the platform can be slow to load every now and then.
  • Since they offer so many modules, some may be not as robust as other products that have been more specific about covering certain needs. For instance, some teams have found their payroll offering to be quite basic. 
  • Not all that’s available in the web platform is available in the app
  • Some users reported that the platform can be slow to load every now and then.
Our reviewer took screenshot of Zoho People Human Resource Platform for small business during the demo

Zoho People Review

Zoho People offers an impressive list of features on each pricing plan, so most teams can find a good feature fit at a price they can afford. The platform even provides a free plan for up to five users.

Cases is a unique feature. It allows employees to submit HR questions into specific topic categories and receive immediate responses from agents assigned to them. It's a simple yet remarkable feature that saves employees and HR colleagues time.

With its access control management feature, users can assign permissions based on specific roles, defining precise access levels for each individual. This ensures that admins can effectively control what others can or cannot access within the system.

Another noteworthy feature is Announcements, which allow administrators to share information using diverse content types. The feature's customization options, including formatting and location-specific visibility, further enhance its usefulness.

Zoho People’s self-service feature enables employees to access their records and perform HR operations like leave management, timesheets, and policy documents.

The mobile apps further enhance accessibility, although some users have expressed dissatisfaction with their occasional instability and subpar performance.

Some room for improvement can be found in tools like payroll, which is relatively basic compared to similar tools.

Zoho People Customers

ZPE Systems, Cloudfronts Technologies, Zomato, SpiceJet, Foresight CFO.

Zoho People Pricing

Zoho People is free for up to 5 users. After that, it has four plans that priced as follows:

  • Essential HR: $1.25/user/month billed annually.
  • Professional: $2/user/month billed annually.
  • Premium: $3/user/month billed annually‍.
  • Enterprise: $4.5/user/month billed annually.

How has Zoho People Changed Over Time?

Best For

Zoho People is an affordable yet powerful solution for small and medium businesses to manage and access employee data from a centralized location.

Zoho People in action
Reviewer's Rating
9/10

I initially signed up for a free trial of the plan that I thought suited our organization’s needs best. After checking its suitability, I created my account as an HR partner and uploaded all employees’ data into the system. The platform has helped us automate a lot of our daily HR processes. I used Zoho People to manage employee records, track their attendance, monitor their performance as per KRA, and generate various reports. It streamlines the recruitment cycle starting from job posting to onboarding new talents. The tool has great features in terms of processing employees’ payroll. It has also helped us follow compliance, labor laws, and regulations by providing tools to manage legal documents, track compliance, and generate compliance reports.

What do you like about this tool?
  1. Zoho People helped us manage all employee data in a single location and made it easier to track employee records.
  2. Zoho People has features for employee self-service, performance tracking, and goal setting, which have helped our employees stay engaged and motivated in their work.
  3. Zoho People automates a lot of HR processes we used to do manually including attendance tracking, leave management, and payroll processing.
Why did your organization buy this tool, and how long have you used it for?

There are many reasons why my organization chose Zoho People: it has customizable features, it’s easy to use, and also cost-effective. It helped us to improve our HR operations and create a more engaged and efficient workforce. I must say Zoho People is worth buying as it streamlines all HR processes. I have been using the tool for 8 months.

What do you dislike about this tool?
  1. Zoho People could benefit from a more intuitive interface to make it easier to use.
  2. While Zoho People does have a strong mobile app, there’s room for improvement in functionality and speed.
  3. Zoho People does offer online documentation and support but it doesn’t cover everything so we do end up reaching out to the support team now and then.
How is this tool different than their competitors?

While there are several competitors in the HR software space, Zoho People has several advantages that set it apart from the competition in my opinion.

  1. Zoho People integrates seamlessly with other Zoho apps, such as Zoho CRM, Zoho Projects, and Zoho Books, which is great if you happen to use their other products too, and can keep virtually all of your employees on a single platform.
  2. It is competitively priced and quite affordable for businesses of all sizes.
What Instructions should people think about when buying this type of tool?

If anyone wants to buy a subscription to Zoho People, here are a few points to take into consideration:

  1. Determine business requirements and the features you need from the HR management software to choose the appropriate subscription plan.
  2. Check the pricing plans and select the one that fits the budget.
  3. Before subscribing to Zoho People, take advantage of the free trial to test the software and its features to evaluate whether it meets your requirements or not.
How has this tool changed or evolved over time to meet users needs?

When Zoho people was first released, it was only used by small-size organizations as this software was limited to employee database, leave, and time tracking. Zoho People has evolved over time to become a comprehensive HR management software that offers a wide range of features to businesses of all sizes. The software's integration with other Zoho applications and its focus on mobile accessibility and analytics have helped it stand out in the crowded HR management software market. It also added a few features recently like an onboarding management system and integration with Zoho Analytics.

What specific type of user or organization is this tool very good for?

Zoho People is a cost-effective HR management software that is ideal for small and medium-sized businesses that may not have fully staffed HR departments. Zoho People is also a great choice for remote-working employees to collaborate, track time, handle scheduling, and more.

What specific type of user or organization would this tool not be a good fit for?

Large organizations: While Zoho People is suitable for small and medium-sized businesses, it may not be robust enough to meet the needs of large organizations with complex HR requirements. Zoho People's reporting capabilities may not be as advanced as other HR management software so it is not suitable for those organizations or businesses looking for advanced reporting capabilities.

FAQs on buying HR software for a small business

What is the best Human Resources software for small businesses?

The best HR software for a small business will, at minimum, address an organization’s most troublesome pain points while fitting into the desired budget. Individual needs and budgets vary, but the best platforms automate and streamline basic HR processes like employee data management, payroll, time/attendance, and benefits.

Why does a small business need HR software?

Small businesses can use HR technology to save time and improve the employee experience, performance, and hiring process. Another significant benefit is compliance: most small businesses do not recover from the fallout of even minor compliance issues.

What’s the difference between HRIS, HCM, HRMS, and HR software? 

Let’s start by unpacking the letters. HRIS stands for Human Resources Information System, HCM stands for Human Capital Management, and HRMS stands for Human Resources Management System. The difference between HRIS, HCM, and HRMS comes down to methodology and specific features, but each is an example that falls under the umbrella of HR software.

What can you expect from modern HR software?

Software for small businesses has grown increasingly sophisticated (or complex, depending on your perspective) over time. Early platforms offered the basics, like employee information management, payroll processing, time/attendance, and benefits management. Modern small business HR software can do much more, like drive employee engagement with features that look and feel like social media.

Pro Tips on HR Software for Small Businesses

Pitfalls of buying HR software for a small business

The most common pitfall of buying HR software is not buying HR software.

Often, small businesses realize they need HR software when it’s almost too late. It is common to start a business with spreadsheets for payroll and shared passwords on sticky notes.

Obviously, this works. No business would ever make it past the idea stage if it didn't. But we’ve seen a lot of panicked small business owners who’ve had the rug of sticky notes and spreadsheets pulled out from under them, and they would back us up on this: don’t wait to buy HR software.

Here are the most common mistakes people make:

  • Choosing a vendor with no employee self-service: Since the whole idea of HR software is to save time, Employee self-service features are a must. ESS features are handy during employee onboarding or when starting a PTO request, for example. In these cases, an automated, self-service workflow can save time and reduce errors.
  • Choosing a vendor that lacks automation: Speaking of automated workflows, it’s also recommended that your vendor has this capability in some of their features. Whether it’s running payroll, onboarding, or signing documents, many menial tasks can be done automatically.
  • Rushing the decision: You should expect and allow for this process to take some time. That’s easy to say when you’re not the rug-pulled-out-from-under-you-guy, but even if you’re under pressure, make the time for good choices.
  • Among the most critical considerations of your selection should be integration. If you’re starting with sticky notes, this won’t be an issue, but your HR software will be baked into the middle of all business operations, so integration with your entire tech stack is crucial.
  • Rushing the implementation: For small businesses, implementing cloud-based HR software is often a self-service process. This is a critical step that requires time and deep focus.
  • Basic data entry mistakes can have massive implications. For example, provisioning access to employee data to the wrong person (or, even worse, a whole team!) is much worse than embarrassing: it’s illegal.
  • Moving slowly and keeping the vendor’s customer service resources handy can avoid this worst-case scenario.

Benefits and ROI of HR software for a small business

While reading this, there might still be a small part of you that says, “I’m a small business. Do I really need a fancy HR system?”

The answer is yes.

If you plan to grow your business, you need HR software. With the right platform, the HR software you use today to streamline operations for a dozen people could be the same one you use in a year when you’ve grown to a hundred people.

HR software can do more than manage basic employee data. Modern platforms can orchestrate training programs and track metrics like satisfaction and engagement. There are limits to the effect software can have on company culture or turnover, but consider this: at the very least, the software will free up your HR team and managers so they can attend to the tasks only people can do.

How are most HR management solutions for small businesses priced?

The vendors listed in this roundup represent the most common pricing models in HR tech. Most charge monthly per user, and some have an additional base fee. Many offer independently priced add-ons, which is excellent for small businesses who want to pay only for the features they’ll actually use.

Vendors in this space are familiar with the tight margins of small businesses, so they are often willing to negotiate. Be sure to ask about custom pricing tailored to your business needs.

The following estimations offer a rough idea of what you can expect to spend based on the size of your team on an annual basis. This information is drawn from data points collected from our personal experience, user interviews, and consultation with other HR tech experts.

  • 1-100 employees: $12,000 annually
  • 101-500 employees: $48,000 annually
  • 501-1000 employees: $72,000 annually

We’d love your input, too! To help us provide the most accurate figures, we're crowdsourcing data on HRIS pricing. The survey is anonymous and takes about two minutes. Plus, anyone who helps the community by filling it out will be given access to the entire data set.

Key HR software features for small businesses

If this is your first HR tech purchase, which features should you prioritize? While that depends primarily on your particular situation and business needs, the following features are standard:

  • Employee management: Core HR functions related to employee management should be included. Features like an employee directory or org chart are staples, and you can expect time management features like scheduling, time tracking, and leave management.
  • Onboarding & Documents: Many of these tools include a basic Applicant Tracking System (ATS) that can do everything from sourcing candidates to onboarding a new hire. Some of them can even process the necessary documentation through automated workflows.
  • Employee Performance: HRMS features are relatively standard in HR software for small businesses. They can be used to define and track individual and team goals, and many also support collecting feedback and performance reviews.
  • Benefits Administration: Basic benefits administration is reasonably common, but tailor-made administration functionality is rare due to variations between states. 

Some other features that you should consider include:

  • Social recruiting
  • Sourcing
  • Reporting & Analytics
  • A good mobile app (Android & iOS)

Questions to keep in mind when demoing HR software for small companies

While most of the top HR software solutions for small businesses like yours offer a free trial or an instant self-service demo, some will ask you to schedule a live demo with one of their reps. Come prepared with questions reflecting the time you’ve spent exploring the market and defining your company’s specific needs.

Below, you’ll find some sample questions to get you started. Be sure to download our totally free and super-helpful spreadsheet organizer to make notes on each vendor and compare them later.

  • How will this solution seamlessly integrate with our existing tech infrastructure, and what integrations will be required?
  • How will other team members effectively utilize this solution within the organization?
  • What are the critical functionalities I should inquire about?
  • How can this tool enhance and elevate the applicant experience?
  • What aspects might make me or my team apprehensive when transitioning from our current processes to this platform?
  • How does this product ensure the security of employee data?
  • What can I expect about the caliber of customer support? Does the platform have a help center? Online guides? Are the support resources high-quality and accessible to all?

Just because you’re a small business doesn’t mean that you should be reluctant to control the demo. These solutions are specifically designed for businesses like yours, so it’s better for everyone involved if you can articulate your needs and the use cases you care the most about.

Last advice on buying HR software if you’re a small business

Before you start doing free trials or schedule demos, get all the input you can from stakeholders who will be affected by the decision. The direct experience of people in other departments is invaluable for finding the right tool for your team. Encourage them to consider how the new software would impact their work today and how it might hold up in the future.

Software built for small businesses is usually designed to scale. You can expect this whether you’re starting with the most basic plan or even the free one.

It’s impossible to plan for everything, but with the right HR software, you can feel confident knowing that you’re prepared for anything from the success you expect to the setbacks you don’t.

You’re probably aware that with 50 or more workers, businesses must adhere to federal guidelines under FMLA and EEOC. But 50 is no longer the magic number. As it becomes common for states to require employers with fewer than 50 people to provide health coverage and retirement planning, the conventional wisdom has shifted.

Coupled with new laws, the perception of HR as a critical element of strategic operations has steadily narrowed the HR-to-headcount ratio.

And as a final note, If you're buying to implement in the US and seeking a custom evaluation, feel free to schedule a complimentary one-on-one consultation with an HR tech advisor here.

About the Author

Rodrigo Vázquez-Mellado
HR and B2B software analyst and advisor, tech writer and editor, former conversational designer
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Rodrigo has worked in tech since 2015 across various marketing and product roles. All the while, he's stayed active as a journalist, musician, and avid traveler. He's been a writer and editor at SSR since 2020, covering software niches like payroll, HCM, workforce planning, AI Recruiting, and whatever spikes his interest. He's always on the lookout for the right software and tools—whether it's for managing business processes or to fuel his many hobbies. Rodrigo studied Journalism at the University of North Texas and Marketing and Communications at Tec de Monterrey. You can see more of his writing at: http://rvmrosas.com/

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