Introduction
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GoCo provides payroll and benefits administration, performance management, hiring, onboarding, documentation, time tracking, and HR support from a centralized dashboard. It’s also a versatile solution that seamlessly integrates with some of the most popular apps and services.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- GoCo is a highly affordable solution for small teams and organizations that only have a few employees, especially if those employees work remotely and maintain flexible schedules.
- GoCo gives users the ability to automate recurring tasks and activities, i.e. providing new hires with the necessary documents, collecting their e-Signatures, and setting termination protocol in motion.
- GoCo is also available as a mobile app. This provides even more support to today’s mobile workforce by giving them the luxury of requesting time-off, managing their benefits, or viewing their performance reports from nearly any location in the world.
- GoCo includes a fully embedded payroll solution that is highly secure. Alternatively, GoCo’s Payroll Sync feature is capable of connecting with several cloud-based payroll solutions.
CONS
- Transitioning your payroll to the GoCo platform can be challenging and some users report a steep learning curve with the GoCo platform in general.
- Some users report difficulty when scheduling time-off for employees that aren’t full-time, especially if their pay is prorated.
- In certain cases, benefits plans cannot be edited by your administrative staff, ultimately requiring customer support to add information for new carriers or edit the information of existing providers.
- There are a few persistent technical glitches that are yet to be resolved by technical support.
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GoCo is touted as an all-in-one solution for HR, employee management, and regulatory compliance. It streamlines day-to-day operations by maintaining all HR-related data and functionality in one place – including detailed employee records, benefits, performance reviews, time off requests and approvals, tax documentation, and more.
But GoCo stands out due to their flexibility, customizability, and customer service. Nearly every feature of GoCo was built with user customization in mind. This makes it easy to sync with your current payroll service or integrate with your favorite benefits provider.
Since their platform is fully digital, you’ll be able to join the countless organizations that have already made the leap to all-digital recordkeeping. Not only does this give you access to all of your important data with just a few clicks of a button, but it also makes it easy when it comes to scraping these records for facts and figures to fill your next presentation.
Managerial staff will benefit from GoCo, too. With a focus on eliminating redundant or double data and an overall goal of strengthening information accuracy and integrity for your entire organization, it’s great for organizations that process large amounts of data on a daily basis.
GoCo is also dedicated to customer success. Their support team is widely praised by users, and they’ve been known to go the extra mile when their customers need them the most.
Finally, GoCo serves a variety of clients in a myriad of different industries. While their current clients are primarily focused on IT, healthcare, nonprofit, education, and similar sectors, their platform has something for every organization.
When you log into GoCo, you access a centralized platform for managing all employee information. The system allows you to navigate through a dashboard where you can select individual employees to view their personal details. This includes essential information such as contact details, job titles, identification records (e.g., driver's licenses and passports), and any other relevant paperwork stored within the system.
The platform provides flexibility in customizing and storing different types of documents based on organizational needs. Additionally, GoCo offers an organized way to oversee employee data, ensuring that everything is easily accessible when needed.
- The user-friendly dashboard allows easy navigation through employee profiles, providing access to essential details such as contact information, job titles, tax forms (W-4s), and identification documents (driver's licenses and passports).
- GoCo enables HR teams to track, store, and manage employment-related documents in a structured and organized manner, ensuring that all necessary paperwork is up to date and easily accessible.
- The platform offers flexibility in customizing and storing different types of documents based on organizational needs, making it a valuable tool for companies looking to digitize and centralize employee data securely.
Our organization initially chose GoCo to manage and track all employee records, including important documents such as W-4 forms, driver's licenses, and passports. We used the platform for about two years, hoping it would streamline record-keeping and improve efficiency.
However, over time, we found that it lacked the level of organization needed to manage employee information effectively. Additionally, we encountered several technical issues that made the system challenging to use consistently. Due to these limitations, we decided to discontinue our use of GoCo and explore other solutions better suited to our needs.
- Employees occasionally experience issues signing important documents, leading to delays, confusion, and additional follow-ups.
- The platform’s design may not be intuitive for new users.
- Occasional glitches and bugs disrupt workflow.
I have used ATS to track employee information, and compared to other tools, GoCo feels more disorganized and less streamlined.
Is the platform easy to navigate for both HR professionals and employees? Does the tool provide efficient document management, allowing for easy uploading, storage, and tracking of essential employee records? Assess whether GoCo offers good value for its pricing—does it provide the necessary features at a reasonable cost?
- Earlier versions: Compliance features were not as comprehensive, making it challenging to keep up with changing labor laws and regulations.
- Improvements: GoCo has enhanced its compliance tools, including automatic reminders for deadlines, better tracking of employee certifications, and integration with legal updates.
GoCo is well-suited for companies with more than 50 employees, as its features scale well with larger teams. Smaller companies may find other tools more efficient for tracking employee information.
Organizations with fewer than 50 employees will not find GoCo helpful.
GoCo isn’t the best option for large companies looking for enterprise-grade robustness, security, and controls.
GoCo is used by organizations such as Comit Developers, Caliper Foods, Synstelien Community Services, Stoughton Area School District, and Dom & Tom.
- Hiring and onboarding: Automated workflows let you track the necessary steps in the hiring process, including initial documentation, recordkeeping, scheduling, and payroll.GoCo even supports pre-boarding activities to help new hires prepare before their first day on the job.
- Benefits administration: GoCo’s HR database is akin to today’s online benefits enrollment services. Organizations are welcome to transition their own carriers and providers into the GoCo platform, but GoCo also provides suggested services for those who have yet to establish their benefits program.
- Payroll: An embedded payroll service helps you get started right away. GoCo also supports Payroll Sync that can integrate with any payroll service on the cloud.
- Workflow customization: Streamline your day-to-day HR routines and customize your workflow with GoCo’s drag-and-drop workflow builder. Fully integrated checklists help your team track their progress and verify completion of daily tasks.
- Time tracking: Easily clock in or out through the GoCo platform. Managers are able to view and approve employee timesheets, including overtime pay.
- Paid time off (PTO) tracking: Employees can track accrued PTO and request time off as needed.
- HR compliance: Maintain compliance with all of the applicable standards and regulations, including those established by HIPAA, GDPR, OSHA, ISO, and others.
GoCo integrates with many industry-leading HR apps, including Google Suite, LinkedIn, Intuit Quickbooks, Slack, JazzHR, Lyft, and Uber. It also integrates with Zapier, which allows users to plug in over 2,000 apps.
GoCo pricing starts at $5 monthly for each employee. Custom pricing plans are available.
GoCo would make a great addition to the tech stacks of small to medium-sized businesses (SMBs) looking for a budget-friendly yet comprehensive HR software.
GoCo utilizes an internal customer success team to lead product configuration and customization based on your exact business needs.
GoCo features an online help center that hosts plenty of technical articles to assist customers with the troubleshooting process. Experts are also available during the initial setup and ongoing customization of the platform.
GoCo was founded in 2015 with the goal of simplifying HR processes for small businesses and startups. Working with investments from the likes of Salesforce Ventures and featured in publications including Huffington Post, Entrepreneur Magazine, and Forbes, GoCo currently boasts more than 100,000 users.
Company HQ
Houston, Texas, United States
Number of Employees
100+ employees
Year Founded
2015
Amount Raised
$12.6 million
