GoCo Expert Review, Pricing, Alternatives - 2023
Contributing Experts
GoCo provides payroll and benefits administration, performance management, hiring, onboarding, documentation, time tracking, and HR support from a centralized dashboard. It’s also a versatile solution that seamlessly integrates with some of the most popular apps and services.
- GoCo is a highly affordable solution for small teams and organizations that only have a few employees, especially if those employees work remotely and maintain flexible schedules.
- GoCo gives users the ability to automate recurring tasks and activities, i.e. providing new hires with the necessary documents, collecting their e-Signatures, and setting termination protocol in motion.
- GoCo is also available as a mobile app. This provides even more support to today’s mobile workforce by giving them the luxury of requesting time-off, managing their benefits, or viewing their performance reports from nearly any location in the world.
- GoCo includes a fully embedded payroll solution that is highly secure. Alternatively, GoCo’s Payroll Sync feature is capable of connecting with several cloud-based payroll solutions.
- Transitioning your payroll to the GoCo platform can be challenging and some users report a steep learning curve with the GoCo platform in general.
- Some users report difficulty when scheduling time-off for employees that aren’t full-time, especially if their pay is prorated.
- In certain cases, benefits plans cannot be edited by your administrative staff, ultimately requiring customer support to add information for new carriers or edit the information of existing providers.
- There are a few persistent technical glitches that are yet to be resolved by technical support.
What's Inside
GoCo is touted as an all-in-one solution for HR, employee management, and regulatory compliance. It streamlines day-to-day operations by maintaining all HR-related data and functionality in one place – including detailed employee records, benefits, performance reviews, time off requests and approvals, tax documentation, and more.
But GoCo stands out due to their flexibility, customizability, and customer service. Nearly every feature of GoCo was built with user customization in mind. This makes it easy to sync with your current payroll service or integrate with your favorite benefits provider.
Since their platform is fully digital, you’ll be able to join the countless organizations that have already made the leap to all-digital recordkeeping. Not only does this give you access to all of your important data with just a few clicks of a button, but it also makes it easy when it comes to scraping these records for facts and figures to fill your next presentation.
Managerial staff will benefit from GoCo, too. With a focus on eliminating redundant or double data and an overall goal of strengthening information accuracy and integrity for your entire organization, it’s great for organizations that process large amounts of data on a daily basis.
GoCo is also dedicated to customer success. Their support team is widely praised by users, and they’ve been known to go the extra mile when their customers need them the most.
Finally, GoCo serves a variety of clients in a myriad of different industries. While their current clients are primarily focused on IT, healthcare, nonprofit, education, and similar sectors, their platform has something for every organization.
GoCo isn’t the best option for large companies looking for enterprise-grade robustness, security, and controls.
GoCo is used by organizations such as Comit Developers, Caliper Foods, Synstelien Community Services, Stoughton Area School District, and Dom & Tom.
- Hiring and onboarding: Automated workflows let you track the necessary steps in the hiring process, including initial documentation, recordkeeping, scheduling, and payroll.GoCo even supports pre-boarding activities to help new hires prepare before their first day on the job.
- Benefits administration: GoCo’s HR database is akin to today’s online benefits enrollment services. Organizations are welcome to transition their own carriers and providers into the GoCo platform, but GoCo also provides suggested services for those who have yet to establish their benefits program.
- Payroll: An embedded payroll service helps you get started right away. GoCo also supports Payroll Sync that can integrate with any payroll service on the cloud.
- Workflow customization: Streamline your day-to-day HR routines and customize your workflow with GoCo’s drag-and-drop workflow builder. Fully integrated checklists help your team track their progress and verify completion of daily tasks.
- Time tracking: Easily clock in or out through the GoCo platform. Managers are able to view and approve employee timesheets, including overtime pay.
- Paid time off (PTO) tracking: Employees can track accrued PTO and request time off as needed.
- HR compliance: Maintain compliance with all of the applicable standards and regulations, including those established by HIPAA, GDPR, OSHA, ISO, and others.
GoCo integrates with many industry-leading HR apps, including Google Suite, LinkedIn, Intuit Quickbooks, Slack, JazzHR, Lyft, and Uber. It also integrates with Zapier, which allows users to plug in over 2,000 apps.
GoCo pricing starts at $5 monthly for each employee. Custom pricing plans are available.
GoCo would make a great addition to the tech stacks of small to medium-sized businesses (SMBs) looking for a budget-friendly yet comprehensive HR software.
GoCo utilizes an internal customer success team to lead product configuration and customization based on your exact business needs.
GoCo features an online help center that hosts plenty of technical articles to assist customers with the troubleshooting process. Experts are also available during the initial setup and ongoing customization of the platform.
GoCo was founded in 2015 with the goal of simplifying HR processes for small businesses and startups. Working with investments from the likes of Salesforce Ventures and featured in publications including Huffington Post, Entrepreneur Magazine, and Forbes, GoCo currently boasts more than 100,000 users.
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