HigherMe Reviews in 2022: Alternatives, Pricing, Reviews - SSR

Rodrigo Vázquez Mellado
HR and B2B software analyst & advisor, tech writer, musician
September 19, 2022

Contributing Experts

No items found.
We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  However we may earn a small fee if you click on vendor links on this page.
Learn more

HigherMe Versus the Competition

Brandished by companies like Tim Hortons, Dunkin Donuts, and IHOP, HigherMe is a collection of recruitment tools for the restaurant and service industry. Their platform includes an ATS, a job board, and noteworthy features like text-to-apply and paperless onboarding.

If you're ready to get a HigherMe demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • Managers can run both inbound and outbound recruiting campaigns using the tool’s text-to-apply or talent pool features. Thereby creating a diversity of talent and strategy.
  • HigherMe can generate physical posters with QR codes on them, which can be printed and posted in strategic locations.
Cons
  • Though the system offers several candidate screening features, they are fairly basic and mostly question-based. 
  • Most of the tasks within the typical pre-screening process can’t be automated, so the platform does need a considerable amount of manual involvement from recruiters.

HigherMe Review

HigherMe was built by retailers for retailers, franchisees, and restaurant owners. This is quite evident in some of the features that address the key concerns such businesses face when they try to recruit. 

An example is paperless onboarding. This feature is probably a direct consequence of the hardships the founder of this software faced when he had to deal with hundreds of paperwork during every single hiring campaign in his ice cream business.

Another feature we believe was inspired by the founder’s journey in retail is an applicant fit score that calculates how much of a good fit the candidate is based on three criteria you must have pre-selected during the job set-up— distance, experience, and shift availability. So if you prefer candidates that are closer to your location, the algorithm would rank applicants that are within your vicinity the highest. The same logic applies to the other preferences. 

This feature is unlike most applicant screening features we see in tools in this category. Other platforms would totally filter out the applicant if they don’t meet specific criteria, denying you the chance of meeting them first. HigherMe’s candidate screening gives you the chance to call the shots even if the applicants do not meet your preference. We believe it gives a less-robotic touch to your hiring process.

Being a retail/restaurant hiring platform, you should expect to see the essentials that typify software in this category such as text-to-apply, applicant tracking, applications dashboard, and job board integration. They have partnered with the likes of Ziprecruiter, Facebook, Indeed, Craigslist, and more, to host your applications for free. 

You also get some bells and whistles to improve the hiring experience on both the candidate’s and manager’s side. Some of these include optional video cover letters, automated reminders that encourage applicants to finish their applications, and a dedicated candidate experience team that help managers strategize what will work best in their geographical hiring market.

Who shouldn't buy HigherMe

HigherMe Customers

Burger King, Applebee’s, Dunkin’ Donuts, Wendy’s, Papa John’s, Chick-fil-A, Tim Hortons, IHOP

HigherMe: Feature-rich, mobile-focused tool

HigherMe Stats

  • HigherMe works with 1 in 12 Chick-fil-A restaurants across the US and Canada
  • Quality restaurant concepts, LLC— the parent company that owns Applebee’s— saw a 150% increase in the number of applicants at one of their locations and increased their application completion rate by 73%
  • Cut Tim Horton’s interview no-show rates by 80%.

HigherMe Key Features

  • Text-to-apply: HigherMe creates branded job posters you can print and display in stores, delivery vehicles, or any location of your choice. These posters contain a unique keyword and number for prospective candidates to begin their application. Candidates are met with automated responses that direct them to a dashboard to complete their application.
  • Applicant tracking: The software automatically posts any job offering on the online job boards they integrate with. After the candidate’s application, HigherMe consolidates their information into the system for further application management. 
  • Automated interview scheduling: Hiring managers or administrators can prepare an availability schedule with different time ranges to give the applicant more flexibility to choose their interview dates. The applicant will then receive an automated email to select one of the time slots and confirm the interview.
  • Paperless Onboarding: Every aspect of HigherMe’s hiring campaign is digital, including onboarding. You can send a digital offer letter with tax forms and company documents that new hires can sign electronically. The system also prompts new hires to provide the information required to begin the background screenings they offer via their Chekr integration. 
  • Reports and insights: This software collects sourcing data and provides insights on where most of your candidates are applying from, how many you have contacted, how many you hired, and the number of those that were not interested in your application, among other things.
  • Talent pool: Another cool thing about HigerMe is that it allows you to run outbound hiring campaigns. Every candidate that applied for a HigherMe job application anywhere in the country is automatically saved on the system. You can then use the talent pool dashboard to filter and find candidates based on a variety of criteria such as location, past company, previous experience, and so on.

HigherMe Key Integrations

HigherMe partners with popular job boards including Ziprecruiter, Indeed, Simply Hired, Facebook, and Glassdoor. They also integrate with background screening platforms such as Chekr and E-verify.

HigherMe Pricing

HigherMe’s product offerings are priced per location per month, billed on a quarterly term. Multi-location and term discounts are also available. For exact quotes, however, you’d have to reach out to their team.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

HigherMe Implementation

HigherMe’s implementation process comes in a series of stages to get your system up and running. Here are the following steps:

  • Step 1: HigherMe’s pricing information is not publicly available. You will have to book a demo with a representative. Once you do, you will be assigned an account manager that shows you around the product and addresses your questions. This demo takes about 30-45 minutes and can be scheduled at your own convenience. Prior to booking this demo, you have the option to speak to a sales development representative that is familiar with your business and will discuss your pain points, hiring needs, and process.
  • Step 2: If you decide to move forward with their solution, the account executive will send out the necessary requirements to get you started. It is in this step that you would be required to submit a form of payment, sign the service agreement and fill out a dynamic intake form that would be used to build the account.
  • Step 3: HigherMe’s client experience manager will notify you that they have started to build their account and will send out some resources to help you get more acquainted with the system. At this point, you can go ahead and book a training call if you require one.
  • Step 4: It usually takes their team between 24-72 hours to set up your account, depending on the complexity of the setup/product selection. After which you can access your fully-configured account. 
  • Step 5: If you went ahead to book the training in step three, it is at this point that HigherMe’s client experience team will proceed with you on the training call. They are always available 24/7 via email if you have any additional concerns you might have.

HigherMe Customer Success

HigherMe provides several kinds of support and resources to help customers achieve their hiring objectives. They have a dedicated client support team that is available round the clock to answer any of your questions via email. Also, during the implementation process, you are assigned client experience managers that check in regularly for account-specific support and higher-level hiring strategies. HigherMe also provides some technical documentation about their product in their resource center, as well as blogs and product update articles.

About HigherMe

HigherMe was founded on the basis of connecting retail employers to quality candidates that are not just good on paper. Rob Hunter, CEO and co-founder of HigherMe, formed this premise when he was lucky enough to hire an applicant that was, in his own words, “bright, cheerful, super enthusiastic, had flexible availability, and was great with customers”. This candidate went on to work for his ice cream business for four years— which is quite remarkable for a business with record turnover rates. All because he decided to give the applicant a shot regardless of how their resume looked. 

He and his other co-founders then set out to create a system that works to assist hiring managers in picking the right choice, rather than a be-all and end-all system that calls all the shots.

Since its founding in 2014, HigherMe has gone on to make significant success in their industry. In 2016, they raised $1.5 million in seed funding to continue to expand their operations, and are the hiring system of choice for popular American brands including Dunkin’ Donuts, Wendy’s, Papa John’s, and Burger King.

As a next step you can visit the HigherMe website or read about alternatives below

As a next step you can visit the HigherMe website or read about alternatives below

FAQs

HigherMe Alternatives

No items found.
Toast is one of the few vendors in the HR tools for restaurants category that provide customer loyalty programs for restaurateurs to use to their advantage.
Unlike most recruitment platforms in this category, TalentReef provides performance-based evaluation tools to foster employee development within their roles. The software also uses a conversational AI chatbot that automates replies.
Unlike other tools in this category, CareerPlug uses job description templates to help build postings. Other aspects of their hiring process are also template-based.
7Shifts combines an array of functionalities such as their innovative AI-powered auto-scheduler, in-app messaging, applicant tracking, and time tracking all in one restaurant tech platform. This is not the case with the majority of systems in this category.
Workstream’s text-based system makes it easier and faster for managers to recruit qualified candidates. You can also extend its capabilities as it connects to over 25,000 job boards.
Fountain uses advanced data tracking and analytics to launch targeted hiring campaigns. Their geolocation radius feature also restricts job postings to a specified area.
Company HQ
Boston, Massachusetts, United States
Number of Employees
11 - 50
Year Founded
2014
Amount Raised
$1.6 million
Listed in our research about the Top Restaurant Software
You might also be interested in the following buyer guides:
Applicant Tracking SoftwareEmployee Recognition SoftwareVideo Interview Software

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

Advice on buying HR Tech

Join 20,000 HR Tech Nerds who get our weekly insights