An Expert Review of Leapsome's Employee Experience Management Solution - 2021

Listed in our research about the Top Employee Experience Software

Chris Hatler, Chris is a 4 minute miler and HR Tech nerd Jan 07, 2022
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Used by big brands such Spotify and Mercedes-Benz, Leapsome helps you understand your employees using surveys and gives you the insights you need to drive change. It's highly interactive and fully customizable.

What's Inside

Leapsome Review

Leapsome has tons of functionality. By sending out pulse surveys, you’ll be able to check in on employee culture and mitigate any major issues before they start. The platform uses Natural Language Processing and Machine Learning to analyze open-ended response questions, providing your HR team with quantifiable data to make actionable decisions. 

After receiving data from surveys, you can make use of Leapsome’s robust learning, 1:1, and team-building features to fix any shortcomings your employees pointed out.

Leapsome Customers

  • Spotify
  • Babbel
  • PayFit

Leapsome Stats

  • More than 1.2m unique pieces of feedback are shared across the Leapsome platform
  • 99% customer satisfaction for interactions with Leapsome’s success team

Leapsome Resources

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Key Leapsome Features

  • Feedback and engagement surveys
  • Employee recognition
  • 1:1 meetings
  • Performance reviews
  • Goals and OKRs management 
  • Analytics and automations
  • Onboarding
  • Training and learning modules

Leapsome Implementation

Leapsome’s implementation process comes in 5 steps:

  • Preparation & planning: Review best practices, define use cases, and fill out Leapsome’s onboarding questionnaire.
  • Onboarding kickoff call: Admin onboarding call with Customer Success Manager and learn the basics on the call.
  • Setting up the platform: Add data to Leapsome and finalize setup.
  • Setup review call: Talk with Customer Success Manager to track progress and tweak setup before final launch.
  • Come up with communication plans: Meet with company managers, create educational slide decks, conduct live demos and training sessions, and appoint Leapsome ambassadors.
  • Launch: Go live with your whole company.

Leapsome Customer Success

Leapsome offers in-depth customer success services to customers who pay for an annual contract of €3600 ($4200) or more. These services include implementation support and a dedicated success manager. All customers receive access to self-service Help Center resources, including articles and videos.

Leapsome Key Integrations

Leapsome integrates with most key HR tech categories. Some well-known names include BambooHR, HiBob, G Suite, Microsoft Teams, Slack, Jira, and Personio.

What to be aware of

Leapsome Pricing

Leapsome is priced based on a few factors: number of employees, feature set, and contract length. It starts at $7 per user per month billed annually. They offer a 14-day free trial to try before you buy, no credit card required.

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Leapsome Alternatives

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Employee Experience Software - Spring HealthSpring Health

Employer Assistance Program

Employee Experience Software - PayActivPayactiv

Financial wellness tool

Employee Experience Software - Eloomieloomi

Learning, performance, and engagement all-in-one

Employee Experience Software - PingboardPingboard

Employee directory solution

Employee Experience Software - People ElementPeople Element

Simple and affordable engagement surveys

Employee Experience Software - SaplingSapling

Experience-minded HRIS

Employee Experience Software - LeapsomeLeapsome

People enablement platform

Employee Experience Software - Reward GatewayReward Gateway

Leader in engagement and rewards/recognition

Employee Experience Software - KazooKazoo

Engagement and performance management together

Employee Experience Software - WorkvivoWorkvivo

Enterprise social network

Employee Experience Software - PeakonPeakon

Engagement for enterprise

Employee Experience Software - BonuslyBonusly

Robust rewards system

Employee Experience Software - WellableWellable

Wellness for employees

Leapsome Alternatives

Used by big brands such Spotify and Mercedes-Benz, Leapsome helps you understand your employees using surveys and gives you the insights you need to drive change. It's highly interactive and fully customizable.
People Element's employee experience platform comes with interesting features; identify trends using analytical tools, build surveys within seconds, and get guidance from a dedicated experience manager.
Reward Gateway helps you build a tailored employee experience platform. Their implementation team will help you design a strategy that is unique to your business. Fancy an employee recognition system? You can get that and much more.
Goals, OKRs, recognition, conversations, feedback, incentives – this is what Kazoo's employee experience software comprises. Use this all-in-one tool to elevate your employee experience.
With Eloomi, you can build your ideal culture for feedback and performance. Although, Eloomi is loaded with resources for employee experience, its striking feature is a tool called 'My 360+' that enables meaningful feedback and skills mapping.
Bonusly helps bring visibility around small wins in multiple ways. You can create surveys to communicate with employees, integrate it with your communication tools to boost recognition, or evaluate recognition trends with detail reports.
Peakon uses journey mapping to improve employee experience and retention. Collect data from your employees at every stage of their employment, get insights to uncover reasons for employee turnover, and forecast your attrition risk in real time.
Trusted by innovative companies such as Webflow, AngelList and Figma, Sapling has an extensive set of features ranging from people directory and org chart to social profiles and employee records. If your company is remote, Sapling might be just what you need.
Wellable lives up to its name. It provides various wellness solutions the likes of which are health content, fitness classes from top instructors, tobacco cessation program. It's customizable, holistic, and lead by subject matter experts.
PayActiv is a tool that aims to improve financial wellness for employees. It provides employees financial education, lets them find discounts in the marketplace, and analyzes their spending patterns to estimate how much they can save.
Spring Health is a mental healthcare software that takes a holistic approach to improve employee wellness. It asks employees a few simple questions and in turn provides personalized care.
Pingboard drives employee engagement with various networking features such as rich employee profiles, an org chart, and an employee directory.
Workvivo is a comprehensive employee engagement platform that improves employee experience via multiple ways. Employees can find like-minded peers through community spaces, get recognized using a public recognition system, learn what's happening in business, and more.