Anthem Review 2021: Alternatives, Pricing, Features

Phil Strazzulla, HR Tech Expert
March 19, 2021

Anthem is a one-stop-shop EAP, offering mental health, legal, and financial counseling.

What's Inside

Anthem Review

With a national network of more than 23,000 health care professionals in over 16,000 locations, employers using Anthem’s EAP have access to a variety of services beyond just face-to-face counseling sessions, including adoption information, pet care, child care resources, financial/legal consultations, eldercare referrals and more.

Anthem Customers

Anthem Stats

  • 16,000 locations
  • 23,000 health professionals

Anthem Resources

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Key Anthem Features

  • Licensed professional counseling
  • Legal services
  • Financial health services
  • Cirtical Incident Response services
  • Management consultation
  • Wellness workshops
  • Utilization reports

Anthem Implementation

Once your company signs up for Anthem EAP services, employees are provided a unique company code to log into their portal via web browser. The portal, called LiveHealth Online, the offers service via smartphone, tablet, or computer.

Anthem Customer Success

Anthem Key Integrations

What to be aware of

Companies who already use Anthem as their insurance will get the most value out of their EAP.

Anthem Pricing

EAP service from Anthem doesn't cost anything for employees. Employers pay extra as part of their insurance plan, determined by state and group size.

There are three models:

  • The Basic model gives employees solution-focused counseling and referrals to additional resources.
  • The Enhanced model includes Basic level solutions, as well as expanded work/life capabilities and employer services to support leaders and teams. This includes things like policy consultation, critical response services, training and seminars, and unlimited telephone consultations for managers.
  • The Customized model provides enterprise and national level employers lots of flexibility, including customized counseling sessions and on-site options.

Anthem Alternatives

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Spring Health

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Lyra Health

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Corehealth Global

All-in-one platform for corporate wellness