You can always ask questions about this tool in our free HR Tech Buyers Community.
Anthem's EAP offers quick and easy counseling services for employees and their family. Other than mental health services, employees can also seek counseling for adoption, pet care, legal consultations, among other things.
What's Inside
With a national network of more than 23,000 health care professionals in over 16,000 locations, employers using Anthem’s EAP have access to a variety of services beyond just face-to-face counseling sessions, including adoption information, pet care, child care resources, financial/legal consultations, eldercare referrals and more.
- 16,000 locations
- 23,000 health professionals
Buying HR Software? Here's some quick advice
- Licensed professional counseling
- Legal services
- Financial health services
- Cirtical Incident Response services
- Management consultation
- Wellness workshops
- Utilization reports
Once your company signs up for Anthem EAP services, employees are provided a unique company code to log into their portal via web browser. The portal, called LiveHealth Online, the offers service via smartphone, tablet, or computer.
Companies who already use Anthem as their insurance will get the most value out of their EAP.
EAP service from Anthem doesn't cost anything for employees. Employers pay extra as part of their insurance plan, determined by state and group size.
There are three models:
- The Basic model gives employees solution-focused counseling and referrals to additional resources.
- The Enhanced model includes Basic level solutions, as well as expanded work/life capabilities and employer services to support leaders and teams. This includes things like policy consultation, critical response services, training and seminars, and unlimited telephone consultations for managers.
- The Customized model provides enterprise and national level employers lots of flexibility, including customized counseling sessions and on-site options.
