Introduction
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Modern Health is a proactive mental healthcare platform designed to support your workforce. Rather than providing a one-size-fits-all mental healthcare regime to your employees, they give every individual a customized treatment plan based on their current mental health needs.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Modern Health offers personalized treatment plans based on your specific mental health needs.
- Modern Health's community sessions create a safe space where you can participate in discussions that matter to you, listen and learn from therapists and coaches, and pick up new skills.
- Modern Health’s app interface is clean and user-friendly, setting the tone for the entire experience.
CONS
- Once you run out of sessions covered by your employer, paying out of pocket can get quite expensive.
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Modern Health offers every individual a personalized treatment plan based on their clinically-validated self-assessment. This plan is a combination of digital healthcare resources, behavioral healthcare coaching, group sessions, and/or therapy.
Patients who want preventative care or those with mild mental health concerns are provided with digital resources that they can consume on their own, without the interference of a licensed provider. These resources include guided meditations, audio therapy, information on CBT (Cognitive Behavioural Therapy), tips on building healthy habits, dealing with burnout, and more. They also offer self-paced courses that combine multimedia learning, exercises, and optional coaching to support your mental health journey.
For those who need more help dealing with day-to-day stressors, 1:1 behavioral health coaching is provided. Individuals with more serious mental health issues like chronic depression or anxiety can opt for video or in-person therapy sessions with licensed therapists.
What's nice about Modern Health is that they provide treatment based on an individual's specific mental health needs and not limit them to a certain kind of treatment that will not work for them or that they simply don't require.
Apart from the above services, Modern Health offers live community sessions called Circles that therapists and coaches lead. These sessions are usually centered around topics such as mindfulness, dealing with stress and burnout, healing Black communities, healing Asian communities, self-compassion, emotional resilience, and more. They also frequently conduct skill-building workshops to help individuals use the tools they learn about through these sessions in their daily life.
Our employees use Modern Health as needed. Some employees choose to engage with the online content, and others go straight to coaching or therapy sessions. Either way, the app and its resources are there when the employees need them. As a management team, we routinely gather testimonials to share, keeping the benefits of Modern Health front and center for our employees. I am pleased that we made the investment to keep our teams well.
Modern Health is user-friendly. The courses are short and simple, so they can fit into anyone's day. Access to licensed therapists is a key differentiator for them and the primary reason we selected them.
My company purchased Modern Health for a couple of reasons. First, we purchased it because when we surveyed our employees, they ranked mental health as their top priority. They asked that we invest in solutions for them and their families. Second, we knew we needed an easy-to-use app that employees could access from their phones, combined with actual clinical therapy. We have been using the platform for about a year and a half, and our employees love it. I have personally used it to research topics like stress management and healthy sleep habits.
The first con is that the app directs employees to a coach before they can sign up for a therapist. For some employees who only want to talk to a doctor, this makes them uncomfortable. Second, the app requires a very long password, meaning password resets are common. Lastly, the pricing model is a bit expensive, so we had to limit which employee groups could use it.
Access to coaches and therapists is unique. My company is in healthcare, so it was critical that our healthcare professionals could connect with other licensed healthcare professionals for their mental health needs. Simply having access to non-licensed coaches wouldn't have been sufficient for our population.
This is the type of tool that, once you provide it to your employees, you really can't or shouldn't take it away. As such, it's important to be sure that the company has the budget to support it for years to come. Lastly, understanding your employee base is important before selecting a tool that is primarily app/phone-based.
I have not used the app long enough to see material changes.
Modern Health is great for forward-thinking and caring organizations.
Modern Health would likely not be good in environments where the employees are not tech-savvy or are skeptical of online access to mental health support.
You cannot use Modern Health unless your employer has paid for it.
Zendesk, Dropbox, Pixar, Udemy, Rakuten, Gusto, and Lyft
- Mental health and behavioral coaching
- Digital resources and courses to support mental well-being
- Clinical therapy in the case of mental health disorders like depression, anxiety, etc.
- Specialized coaching
- Live community sessions led by licensed therapists and coaches
- Skill-building workshops
Modern Health integrates with your existing HR information system, so you don’t have to manually add your employees to the platform.
Modern Health's subscription fee for employers depends on the number of sessions and your plan. If an employee needs additional sessions beyond what their employer offers, it may cost extra if not covered by insurance. You can contact Modern Health's sales team for a custom pricing quote.
Modern Health is best for employers who want to help their workforce deal with day-to-day stressors and learn mental health skills that they can practice in their everyday life.
To get started, employees have to register on Modern Health’s website/mobile app using information like their name, date of birth, company name or code, and email address. You will then be redirected to take a clinically-validated self-assessment to gather information about your current mental health needs. Based on your answers, you will receive a personalized treatment plan to help you achieve your goals.
Modern Health has live chat support on their website that you can reach out to if you have any questions, need resources, or mental health services. You can also contact their team via email.
Alyson Watson, the CEO and Founder of Modern Health, believes that mental health can be measured on a spectrum from green to yellow to red. At different points of time in their life, every individual will fall at varying levels of this spectrum. And so, there's no one size fits all mental healthcare regime.
Instead, by measuring an individual's healthcare needs, Modern Health directs them to the appropriate care they require at that moment.
Company HQ
San Francisco, California, United States
Number of Employees
700+
Year Founded
2017
Amount Raised
Modern Health has raised over $167.4 million in funding over 6 rounds from companies like Felicis Ventures, Battery Ventures, 01 Advisors, and Afore Capital. Their latest was a Series D round in February 2021.
