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Best Employee Scheduling Software for SMBs

Best Employee Scheduling Software for Small Business in 2026

Our guide to the best employee scheduling software is the product of extensive research conducted by our HR experts coupled with external insights from across the industry. Find pricing, pros & cons, best practices and more below.

Phil Strazzulla
Written by
Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast
Contributing Experts
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Last Updated: Sep 18, 2026
TOP
Mobile-friendly shift scheduling software, free plan available
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Visit Website
TOP
Mobile-friendly shift scheduling software, free plan available
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Learn More
TOP
User-friendly shift scheduling with built-in time tracking for SMBs
Buddy Punch
4.1
Popularity Score
4.8
User Score
4.5
Product  Score
Visit Website
TOP
User-friendly shift scheduling with built-in time tracking for SMBs
Buddy Punch
4.1
Popularity Score
4.8
User Score
4.5
Product  Score
Learn More
TOP
Intuitive platform for employee scheduling and time tracking
When I Work
4.1
Popularity Score
4.4
User Score
4.2
Product  Score
Visit Website
TOP
Intuitive platform for employee scheduling and time tracking
When I Work
4.1
Popularity Score
4.4
User Score
4.2
Product  Score
Learn More
TOP
Best for celebrating small wins and boosting engagement with gifts
Bonusly
4.1
Popularity Score
4.8
User Score
4.2
Product  Score
Visit Website
TOP
Best for celebrating small wins and boosting engagement with gifts
Bonusly
4.1
Popularity Score
4.8
User Score
4.2
Product  Score
Learn More
TOP
Top freelance management platform with AOR and payments in 190 countries
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
Visit Website
TOP
Top freelance management platform with AOR and payments in 190 countries
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
Learn More
TOP
SMB-focused CRM with solid UX
Popularity Score
User Score
Product  Score
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TOP
SMB-focused CRM with solid UX
Popularity Score
User Score
Product  Score
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Best Employee Scheduling Software for SMBs

No items found.
Rippling — United platform for workforce management and payroll
Humanity Schedule by TCP Software — U.S. workforce scheduling for teams under 200 employees
Homebase — Best employee scheduling tool for hourly companies
Shiftboard — Great scheduling tool for manufacturing and production SMBs
7shifts — Feature-rich employee scheduling software with ATS capabilities
HotSchedules — Solid workforce scheduling for hourly teams in hospitality and retail
Deputy — AI-powered tool for scheduling, time, and leave management
ScheduleBase — Simple solution for shift-based scheduling
QuickBooks Time — 360 solution for scheduling, time tracking, and costing
OpenSimSim — Free scheduling tool for small businesses with 10 employees
Calendly — Meeting scheduling platform for startups and SMBs
No items found.
TOP
Mobile-friendly shift scheduling software, free plan available
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Visit Website
TOP
Mobile-friendly shift scheduling software, free plan available
Connecteam
4.5
Popularity Score
4.6
User Score
4.6
Product  Score
Learn More
TOP
User-friendly shift scheduling with built-in time tracking for SMBs
Buddy Punch
4.1
Popularity Score
4.8
User Score
4.5
Product  Score
Visit Website
TOP
User-friendly shift scheduling with built-in time tracking for SMBs
Buddy Punch
4.1
Popularity Score
4.8
User Score
4.5
Product  Score
Learn More
TOP
Intuitive platform for employee scheduling and time tracking
When I Work
4.1
Popularity Score
4.4
User Score
4.2
Product  Score
Visit Website
TOP
Intuitive platform for employee scheduling and time tracking
When I Work
4.1
Popularity Score
4.4
User Score
4.2
Product  Score
Learn More
Over 3 million HR leaders trust our advice

Introduction to SMB Employee Scheduling Software

The best employee scheduling software solutions help organizations plan their labor needs, assign jobs to the right employees, and ensure that the total available working hours are being optimally utilized.

We spent hours researching, evaluating, and comparing the best employee scheduling software for small businesses.

Our focus has been the same as if we were in your shoes, on the market for an employee scheduling tool. We looked at their features, user experience, and main strengths and weaknesses.

However, finding the most suitable employee scheduling tool for your business is as much about understanding your business as it is about the product. Depending on how you’re set up, ‘the best’ product will vary.

For that reason, we’ve tried to put together a list with sufficient variety in industries, types of tech, and pricing styles. That being said, all of these are good bets for businesses with less than 1,500 employees. 

Sounds good? Let’s dive in and take a closer look at each tool’s strengths and weaknesses.

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Our Criteria: Here's How We Chose The Best Employee Scheduling Software for SMBs

To find the ideal employee scheduling software tools for small businesses, we conducted an exhaustive evaluation of over 30 products. We carefully considered numerous factors, including what we believe are four key criteria for these products: ease of use, customization, pricing, and integrations with payroll tools.

Our editorial team, consisting of seasoned HR professionals guided by insights from industry leaders, spearheaded the research. Additionally, we collected valuable data through hands-on user research.

  • Ease of Use: Small businesses often need more time and resources for extensive software training. Therefore, we prioritized employee scheduling software that boasts user-friendly interfaces and intuitive navigation.‍
  • Customization: We focused on scheduling solutions that provide a high degree of customization. Our selections offer flexible shift templates, customizable scheduling rules, and the ability to cater to different workforce arrangements, such as part-time, full-time, and seasonal employees.‍
  • Pricing: The selected solutions offer subscription plans suitable for SMB budgets, with pricing tiers based on the number of employees or schedule complexity. Additionally, we highlight software that provides free trial periods or freemium versions.‍
  • Integrations with Payroll Tools: We sought out software options that seamlessly integrate with popular payroll systems, accounting software, and HR platforms. These integrations facilitate seamless data transfer, reducing manual work and minimizing the risk of errors.

For more insights into our comprehensive evaluation process and to explore our selection of the best HR tech, we invite you to read our piece on how we select the best HR tech.

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Compare the Best Employee Scheduling Software for SMBs

Popularity Score
Best for
Key Differentiator
Pricing
Free Trial
Customers
Users Score
Product Score
4.5
SMBs with no more than 30 employees
Good time clock and shift scheduling tools
Starts at $0/mo
Get pricing info
Yes
36,000+ companies
4.6
4.6
4.1
SMBs needing simple, flexible shift scheduling
Drag-and-drop scheduling plus built-in time tracking
Starts at $4.49/user/month
Get pricing info
Yes
10,000+ companies
4.8
4.5
4.1
Teams on a budget
Intuitive company-wide schedule dashboard
Starts at $2.50/mo
Get pricing info
Yes
150,000+ companies
4.4
4.2
Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast

Need Help? Get Custom Recommendations for Best Employee Scheduling Software for SMBs

Talk to An Advisor

Detailed Reviews of the Best SMB Employee Scheduling Software

Connecteam

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Connecteam
Learn More
Popularity Score
4.5 / 5
User Score
4.6 / 5
Product Score
4.6 / 5

Why we picked Connecteam

You can enjoy using all three of Connecteam’s hubs (Operations, Communications, and HR & Skills) for free for up to 10 users.

PROS

  • Reach staff instantly with native team communication tools.
  • Forms and checklists provide workers with necessary job information.
  • Track employee hours with a user-friendly time clock.
  • Geofencing and automated timesheets for payroll.
  • Offers auto-scheduling, error-flagging, and scheduling templates.
  • Competitive pricing. Free plan and free trial available.
  1. One of the only fully-mobile HR tech tools for deskless workers
  2. Very adequately-priced for all it entails, SMB-friendly
  3. Quite open to feedback, having implemented user suggestions as features in the past.

CONS

  • Limited native integration options. API access for Enterprise plan only.
  • No phone support.
  1. In the communication hub, the app offers no confirmation that messages were sent and/or seen. 
  2. Certain features that some teams consider essential, such as GPS-tracking, are only available in the higher-tier pricing plans.
Connecteam employee scheduling software screenshot

Connecteam Review

Creating shifts on Connecteam is designed to be flexible and accommodating. You have the option to create single or multiple shifts, import from Excel, provide open spots for your workers to claim, or set up repeating shifts. Further, given that small businesses often function on shift-based models rather than specific job roles, the platform's adaptability in enabling users to approve individuals for shifts independently is truly a plus.

Connecteam has a clear interface that worked well despite the devices we used: laptop, tablet, and phone. The help center has easy-to-digest video tutorials and articles and a search function that, during our testing, made it easy for us to find what we needed. Plus, we like that the platform keeps everything current and in three languages.

Pricing-wise, we were impressed with Connecteam’s transparency and flexibility. There’s a free-for-life plan for teams with no more than 10 users and a couple of paid options that could be of good use for these businesses as they expand.

Our main concern about Connecteam, though, is its integration limitations: It can natively connect with very few HR tools, while API access is restricted to the Enterprise plan.

We love the thorough Help Center, but it’s a shame there is no phone support. In our experience, being able to engage with support immediately over the phone when required is greatly appreciated by many businesses.

Connecteam Customers

36,000+ companies, including Eco-Moving, Cage Free Voices, and UGS Private Security.

Connecteam Pricing

Connecteam offers a free plan for SMBs with up to 10 employees. The platform’s paid plans start at $29 per user per month billed annually.

How has Connecteam Changed Over Time?

Best For

SMBs with no more than 30 employees and which do not need extensive integration choices.

Connecteam in action
Reviewer's Rating
8/10

I use Connecteam to schedule shifts, manage requests for days off, and allow team members to make schedule changes without requiring my direct involvement. It helps reduce back-and-forth communication and keeps the scheduling process more transparent.

Team members can access their schedules in real time, which limits confusion. It simplifies coordination and allows more autonomy for the team. Overall, it helps ensure shifts are covered with fewer administrative tasks for management.

What do you like about Connecteam?
  • Connecteam makes managing schedules simple and efficient.
  • Team members always have access to their schedules, which improves visibility and communication.
  • It’s easy to keep track of hours and see who is working and when.
Why did your organization buy Connecteam, and how long have you used it for?

This tool is paid for by our corporate office, Pyramid Global, and is used across all properties. I have personally used it for a year and a half, while the company has been using it for approximately four years.

It was introduced to address issues related to managing printed schedules, such as team members trading shifts without notifying others, schedule changes going unnoticed, and general confusion.

These problems caused inefficiencies and miscommunication. Scheduling apps like this one are a significant improvement over the old printed methods.

What do you dislike about Connecteam?
  • Occasionally, Connecteam loads the previous week's schedule, which confuses team members.
  • Access permissions sometimes change without any action on my part—for example, a few weeks ago, the team was suddenly blocked from switching shifts, and it took 45 minutes to fix.
  • Customer support response times can be slow, sometimes taking hours.
How is Connecteam different than their competitors?
  • I haven’t used many tools at the management level, but one limitation of Connecteam is that you cannot clock in or out within it.
  • I’ve used another app for field work that included this feature, which was useful.
  • Connecteam is primarily focused on scheduling and does not include payroll or time-tracking tools.
What Instructions should people think about when buying this type of tool?

If you're looking for a simple, low-cost, stand-alone solution strictly for employee scheduling, Connecteam works well.

How has Connecteam changed or evolved over time to meet users needs?

In the year and a half I’ve used Connecteam, I have not noticed any significant changes or updates to its functionality.

What specific type of user or organization is Connecteam very good for?

Connecteam is a good app for almost any team that only needs a basic scheduling solution.

What specific type of user or organization would Connecteam not be a good fit for?

Connecteam is not suitable for organizations that require a combined payroll and scheduling solution.

Buddy Punch

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Buddy Punch
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Popularity Score
4.1 / 5
User Score
4.8 / 5
Product Score
4.5 / 5

Why we picked Buddy Punch

Buddy Punch stands out for employee-driven shift coverage, availability management, and location-based time tracking. Their conflict alerts and shift templates also help managers create cleaner schedules with fewer errors, while its mobile-friendly scheduler and affordable pricing make it especially appealing for small businesses managing hourly staff across locations or departments.

PROS

  • Employees can request shift trades or coverage while managers retain approval control.
  • Mobile, browser, and kiosk punch options accommodate different workplace setups.
  • Geofencing helps verify on-site clock-ins while limiting location tracking to working hours.
  • Availability and preference settings help managers avoid scheduling employees when they are unavailable.
  • Conflict alerts flag overlapping shifts, PTO, sick days, and unavailable times before schedules are finalized.
  • Shift templates can speed up recurring schedules with pre-populated job codes, locations, departments, and notes.
  • Managers can view scheduled hours by project or location to assess upcoming staffing capacity.
  • The drag-and-drop builder makes shift creation fast and intuitive.
  • Employees can view schedules, request time off, and swap shifts via self-service.
  • Scheduling and time tracking are integrated into one system.
  • Labor cost controls, such as auto clock-outs and early punch-in limits, are built in.
  • Supports multi-location, department, and role-based scheduling.

CONS

  • Employees cannot browse and claim open shifts, limiting self-service scheduling flexibility.
  • Scheduled-hour forecasts do not translate into projected labor costs because employee pay rates are not incorporated.
  • There is no built-in employee or manager messaging, so shift coordination often happens outside the platform.
  • The lack of automated scheduling may become more noticeable for organizations with larger or more complex workforces.
  • The mobile app has fewer scheduling tools for managers than the desktop app.
  • Limited reminder options for missed punches or schedule changes.
  • Some users have reported sync issues with the QuickBooks integration.

Buddy Punch Review

Buddy Punch combines employee scheduling, time tracking, and location controls, and after digging into the scheduling experience, we found that they’ve put a lot of thought into making day-to-day shift management a little less of a headache.

One of our favorite things about Buddy Punch is its shift-trading and coverage workflow. Employees can request to trade a shift or ask a colleague to cover for them, while managers still have the final say on whether the change goes through. We particularly like that employees can add a note explaining the request, since it gives managers context rather than leaving them to figure out what’s going on from a simple shift-change request. It’s a nice middle ground: employees get some ownership over their schedules, but managers don’t lose control.

The variety of ways employees can punch in is another feature that stood out to us. Employees can use the mobile app, a web browser, or a tablet or iPad kiosk with a 4-digit PIN. That kind of flexibility makes a lot of sense for businesses where not everyone works from the same place or uses the same device. Add geofencing to the mix, and managers get another layer of reassurance that employees are actually clocking in where they’re supposed to. The location radius can help prevent buddy punching, while GPS visibility during the employee’s punched-in period gives managers a way to see where their team is working without requiring continuous location tracking.

We also liked how employee availability and preferences feed directly into scheduling. Employees can specify when they prefer to work and when they’re unavailable, and managers can see that information while putting the schedule together. Better yet, Buddy Punch flags potential problems, including overlapping shifts, PTO or sick days, and unavailable times. For anyone who has ever caught a scheduling mistake after the schedule was already published, these kinds of warnings can be a real time-saver.

Recurring schedules are another area where Buddy Punch gets the job done. Managers can create shift templates with details such as job codes, locations, departments, and notes, then use color-coding to keep everything organized. We especially like the ability to preserve little details in shift notes — something as simple as reminding someone to have tools ready before their shift can be useful when schedules get busy. Buddy Punch can also sync schedules with Google Calendar and Outlook, which makes it easier to keep work schedules visible alongside everything else on the calendar.

The scheduled-hours dashboard lets managers view how many hours they’ve scheduled, though we do wish Buddy Punch would take it a step further by turning those hours into an actual projected labor cost based on each employee’s pay rate. For businesses where payroll is one of the metrics when planning schedules, that missing piece would be a considerable gap.

We also found that Buddy Punch doesn’t let employees browse a pool of open shifts and claim the ones they want. That means managers still need to assign shifts rather than letting available employees pick them up themselves. Employees can leave notes on shift requests, but compared to ConnectTeam, Buddy Punch doesn’t offer a full messaging system for working out coverage inside the platform.

Finally, scheduling automation is not yet available. Managers still have to build schedules manually rather than relying on automated matching based on availability, preferences, and staffing requirements.

Buddy Punch Customers

Over 10,000 organizations, including The YMCA,, State Farm, Earth Breeze, and The University of Michigan.

Buddy Punch Pricing

Buddy Punch offers a 14-day free trial (no credit card required). Paid plans have a $19/month base fee plus per-user pricing:

  • Starter plan: $4.99/user/month billed annually or $5.99 monthly. Includes free admins, GPS punches, mobile apps, time tracking, PTO, payroll integrations, and reporting.
  • Pro plan: $6.99/user/month billed annually or $7.99 monthly. Adds offline mode, basic geofencing, QR code scanning, PIN/kiosk punching, webcam punches, API access, and multiple pay periods.
  • Advanced plan: $12.99/user/month billed annually or $13.99 monthly. Adds advanced reporting, SSO, higher API limits, dedicated support, and priority onboarding.

How has Buddy Punch Changed Over Time?

Over the past year, Buddy Punch has expanded its focus to include advanced shift planning, time-off modules, overtime calculations, and an optional payroll add-on.

  • Expanded scheduling workflows now support locations, departments, positions, and job codes.
  • New features like punch limiting, auto punch-outs, and automatic breaks help manage labor costs.
  • Improved employee self-service lets staff set availability, request covers, and handle shift trades.
  • Repeating shifts and batch shift assignments make scheduling faster for consistent workforces.
  • A full time-off module supports PTO accruals, time-off requests, and displaying PTO directly on timesheets.
  • Enhanced timekeeping features include timesheet approvals and editing, overtime calculations, and overtime alerts.
  • Add-on payroll product priced separately at $39/month base plus $6 per user.

Best For

U.S.-based small and midsize businesses seeking flexible shift coverage, strong availability controls, and location-based time tracking. It may be particularly useful for field service, retail, hospitality, and other on-site teams.

Buddy Punch in action
Reviewer's Rating
7/10

I use Buddy Punch at least twice a week to supervise payroll, and employee requests. In those sessions, I review all updates, approve requests and submit items for future discussion. The platform is a straightforward employee management system. Buddy Punch makes employee communication a more effective process. It also integrates easily to other services that my clients use.

What do you like about Buddy Punch?

The platform is straightforward and user friendly. It allows me to keep track of any employee requests. Its tracker for employee disciplinary issues is easy to follow. The system is great for payroll management.

Why did your organization buy Buddy Punch, and how long have you used it for?

I have used Buddy Punch to manage employees for clients since 2021. The service is a platform that allows employees to have hands-on access to necessary information like time off and payroll. My clients were looking for an option that enabled them to track expenses, manage employees, and maintain disciplinary information for each member of the team i.e. late arrivals. It has been an affordable alternative to other products for my clients (particularly small team startups). Buddy Punch simple interface allows the HR team to keep track of important changes when I need legal guidelines or employee related team management.

What do you dislike about Buddy Punch?

I don’t have any major complaints about the product outside of it being difficult to contact support. The software can be slow to update but it is more than worth the price. It can take extra time to manually upload data.

How is Buddy Punch different than their competitors?

Buddy Punch is pretty great in comparison to some of its competitors. The service is affordable and user friendly. For about $60 per year, you know what you are getting and your expectations are often exceeded.

What Instructions should people think about when buying this type of tool?

Do you need a product that is more AI focused? Are you rapidly expanding and will you have time to manually update information?

How has Buddy Punch changed or evolved over time to meet users needs?

I have used Buddy Punch since 2021 and it has been a consistent service. They have improved the loading time.

What specific type of user or organization is Buddy Punch very good for?

Buddy Punch is good for small-medium sized organizations that are easing their way into effective HR. At a $60 annual price point, it is easy to manage and offers simple functionality but a great experience.

What specific type of user or organization would Buddy Punch not be a good fit for?

I would not recommend Buddy Punch to large companies or rapidly expanding businesses. If you want a more aesthetically pleasing service, there are other options.

When I Work

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When I Work
Learn More
Popularity Score
4.1 / 5
User Score
4.4 / 5
Product Score
4.2 / 5

Why we picked When I Work

When I Work is ideal for small businesses with limited budgets looking for a robust employee scheduling application. It’s not loaded with unnecessary features like many other HR tools but delivers excellent employee scheduling and time tracking capabilities.

PROS

  • Easy shift scheduling for managers and employees.
  • Global organization view of all employees.
  • Minimizes absences and no-shows through shift confirmation messages and seen receipts.
  • Allows managers to decide how much control employees get

CONS

  • No way to track paid time off
  • Limited reporting data
  • Technical and user-experience issues with the mobile app

When I Work Review

When I Work is a robust employee scheduling tool ideal for small businesses. It gives employers a bird’s eye view of their team’s work schedule and allows them to make changes on the go. It also empowers employees and makes their off-time more enjoyable by giving them control over their schedule and saving them from unplanned work.

When I Work Customers

When I Work Pricing

When I Work offers the following subscription plans.

  • Small Business - $2/user per month
  • Enterprise - Custom quote

The Small Business plan comes with a 14-day trial, while Enterprise users can schedule a Demo before purchase.

How has When I Work Changed Over Time?

Best For

  • It gives employers the company-wide schedule dashboard simplifying decision making and saving countless hours.
  • Allows users to track their work hours and update schedules anytime.
  • Enables instant communication between employees and managers to improve coordination and minimize confusion.
When I Work in action
Reviewer's Rating
7/10

We use the tool daily to manage day-to-day scheduling of employees, including approving or denying time off requests. It's also instrumental in planning large special events such as fundraisers or camp activities. Additionally, the When I Work app aids in payroll functions, making it an integral part of our operations.

What do you like about When I Work?

I appreciate that the app has a clean interface and is easy to use, which our employees also seem to like.

Why did your organization buy When I Work, and how long have you used it for?

Our organization has been using this tool for over 15 months to schedule per diem employees, who are hired as needed. Previously, there was a significant inefficiency in coordinating between management and gig workers, particularly in contacting workers promptly. This platform allows temp workers to schedule themselves at any time of day, effectively resolving the issue and streamlining the scheduling process for gig workers.

What do you dislike about When I Work?

Currently, there’s nothing specific that I dislike about the tool.

How is When I Work different than their competitors?

While there are competitors like UKG and Q-Genda that offer similar services, this tool stands out for our particular needs.

What Instructions should people think about when buying this type of tool?

Consider whether you employ many temporary workers and if your workforce is tech-savvy enough to utilize mobile technology effectively. These factors are crucial in determining the suitability of this tool for your organization.

How has When I Work changed or evolved over time to meet users needs?

To my understanding, the services provided by this tool have not undergone significant changes since their inception.

What specific type of user or organization is When I Work very good for?

This tool is highly effective for small organizations that rely heavily on part-time or temporary workers.

What specific type of user or organization would When I Work not be a good fit for?

This tool is versatile enough to be beneficial for all types of organizations.

Rippling

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Rippling
Learn More
Popularity Score
4.2 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked Rippling

Rippling's employee scheduling product is a sophisticated solution for SMBs seeking deep automation and HR integration. Unlike standalone scheduling software, Rippling offers a unified platform that intelligently manages workforce scheduling, payroll, and compliance.

PROS

  • Smart automation that flags understaffing and overstaffing based on labor plans
  • Fully integrated with payroll, ensuring accurate payroll calculations
  • An easy-to-use interface that allows quick adjustments to shifts
  • Compliance tracking to prevent scheduling conflicts with labor laws
  • Supports real-time labor cost tracking for better budget control
  • All-in-one platform for employee management + PEO services offered, and even a suite of other IT products 
  • With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
  • Operates globally with any currency
  • Workflow automation
  • Analytics opportunities
  • Provides a holistic view of company outflows—headcount costs included

CONS

  • Custom pricing model with no public pricing details
  • Rippling’s Payroll and Time & Attendance products are required for access to the Scheduling tool
  • Limited free trial options compared to some competitors
  • Total buy-in to Rippling is essential 
  • Very SMB-oriented, in case you’re a larger company. 
  • New features tend to be buggy in ways that tech teams are not accustomed to fixing

Rippling Review

Rippling’s employee scheduling tool was built in response to the overwhelming demand for an integrated scheduling solution that avoids the fragmented workflows of standalone products. Many companies struggle with disconnected scheduling and HR systems, leading to compliance risks, time-off mismanagement, and overtime errors. Rippling directly addresses these pain points by offering a fully integrated solution that eliminates manual spreadsheets and inefficient workarounds.

Instead of relying on manual scheduling methods, Rippling’s platform provides labor planning capabilities, allowing businesses to map out necessary staffing levels and receive alerts when schedules do not align with labor needs. One of the standout features is its automated shift validation, which dynamically flags compliance and cost control issues in real-time.

Their attendance module also presents some novelty. You can set up automatic alerts that get triggered whenever a worker is constantly late or missing shifts. The module can support a points-based system so managers can automate consequences if employees are consistently missing shifts or coming in late.

Through our research, we found that mid-sized organizations leverage this kind of forward-thinking features to save time. We heard of a healthcare administrator who achieved a 70% reduction in scheduling conflicts within the first month of use.

Another key strength is payroll integration. Unlike many scheduling solutions that require third-party payroll software, Rippling automatically calculates wages based on actual hours worked, helping SMBs avoid payroll discrepancies. Real-time labor cost tracking further enhances visibility into workforce expenses, making it easier to manage budgets.

Despite these advantages, a remarkable drawback of Rippling’s scheduling tool is that it’s not a standalone product. Businesses must have Rippling Payroll and Time & Attendance to use Scheduling. Additionally, pricing remains undisclosed, requiring direct inquiries for quotes.

Rippling Customers

Rippling Pricing

Pricing remains custom, but our recent quote requests for various business sizes indicate that companies should expect to invest $8-15 per user per month for the scheduling module, with the total cost varying based on which additional HR features are included.

How has Rippling Changed Over Time?

Best For

Based on our comparative analysis and user interviews, we find Rippling's scheduling solution works best for growing companies with 50-500 employees who need sophisticated automation and can benefit from the broader HR integration. For organizations of this size, we've observed that the higher initial investment is typically offset by reduced administrative overhead within 4-6 months of implementation.

Rippling in action
Reviewer's Rating
7/10

When I was using Rippling, I used it daily. Employees interacted with Rippling tools and features from their hiring date. From signing forms to background checks and benefit enrollment, Rippling handled multiple onboarding tasks.

When an employee was terminated, this also triggered specific actions in Rippling. A helpful feature was Rippling’s ability to assist with state-based tax rules. Leave management was also streamlined through Rippling.

What do you like about Rippling?

Leave management and payroll functions made Rippling’s cost worthwhile. Hiring administrators for those functions would have been more expensive. I-9 and W-4 compliance became a much easier process and saved time and effort.

Rippling also offered background checking, training reminders, and anniversary reminders, which helped improve employee satisfaction.

Why did your organization buy Rippling, and how long have you used it for?

My former company used Rippling for about three years, and I used it for one year. Rippling provided a solution for streamlining payroll and onboarding processes. The main attraction was that it replaced several software tools that were previously used.

The integration into the work cycle was easy and user-friendly. The automation and consolidation of systems eased the burden on different departments that needed to stay in constant communication.

What do you dislike about Rippling?

Some of the workflows were not intuitive and were complex to set up. While the cost was reasonable at the time, it has been rising. Support tickets did not always receive fast responses.

How is Rippling different than their competitors?

Many departments could use Rippling. Most competitors only offer payroll or HR solutions.

What Instructions should people think about when buying this type of tool?

Compare the cost of Rippling to the cost of hiring individuals to perform each function manually. Consider the organization’s overall goals. If the goal is to integrate departments and streamline processes, Rippling is a strong option.

How has Rippling changed or evolved over time to meet users needs?

Customization has improved and is helpful.

What specific type of user or organization is Rippling very good for?

A large workplace. A small or midsized company may not find Rippling worth the cost.

What specific type of user or organization would Rippling not be a good fit for?

A fully international company could struggle with using Rippling.

Humanity Schedule by TCP Software

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Humanity Schedule by TCP Software
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Popularity Score
4 / 5
User Score
4.3 / 5
Product Score
4.1 / 5

Why we picked Humanity Schedule by TCP Software

Throughout our tech test, Humanity proved to be a solid tool for managing schedules, timekeeping, and compliance, particularly for U.S. companies with detailed operational requirements.

PROS

CONS

Humanity Schedule by TCP Software Review

TCP has long been praised for its time and attendance software. After its acquisition of Humanity, we soon discovered that this vendor also has an impressive employee scheduling product.

Screenshot-of-Humanity by TCP Software-employee-scheduling-software-for-small-business-in-the-US

There is a great deal of flexibility for both account-wide and employee-level customization in the employee scheduling tool. 

From the ShiftPlanning settings, we could easily enable employees to trade or drop shifts, with or without managerial approval. This feature allows us to tailor policies based on team needs. Also, the ability to have custom leave types, such as Sick Days or Maternity Leave, and enable them at the employee level made it trouble-free to accommodate various leave policies across teams.

The vendor also knocked it out of the park with its employee availability management features. Employees are set to be available 24/7 by default, but they can update their specific availability via the Humanity app or desktop interface. They can also use the one-time availability feature to communicate temporary availability changes, like doctor appointments or picking up extra hours.

Not to mention, there’s an auto-fill schedule function that, in our test, helped us quickly fill shifts with available team members while also flagging potential conflicts with a red warning icon. With this feature in hand, we'd argue that there would be minimal scheduling conflicts.

We tested the Time Clock feature and loved it. It gives employees options for clocking in through the app or physical terminals and supports Geofencing.

Managing leave requests was straightforward. Employees could request partial or full days off, and before approving leave, we could easily see which shifts needed coverage and who was available to step in.

Manually double-checking each schedule to ensure we met specific labor requirements is indeed not an enjoyable task, so knowing that we could define the minimum and maximum hours our staff could work in a day or week right within Humanity by TCP Software was nothing short of impressive.

Despite its many features, we noticed a few drawbacks. Humanity keeps its user interface simple, but compared to competitors like Homebase or Deputy, it’s doesn’t feel as modern and intuitive.

This vendor's hyper-focus on US-based companies is, in some ways, double-edged. While it’s well respected in North America, it has limited capability in the global market. Also, we’re not a big fan of its lack of pricing transparency, especially considering that most good brands are upfront about their costs.

Humanity Schedule by TCP Software Customers

18,000+ companies, including Hilton, the University of Michigan, and iFLY Toronto.

Humanity Schedule by TCP Software Pricing

Humanity by TCP Software pricing is not disclosed.

How has Humanity Schedule by TCP Software Changed Over Time?

Best For

Small businesses in North America, particularly in healthcare, government, and education.

Humanity Schedule by TCP Software in action
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Homebase

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Homebase
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Popularity Score
4.6 / 5
User Score
4.6 / 5
Product Score
4.7 / 5

Why we picked Homebase

There’s a lot to like about Homebase. Its central scheduling interface is its biggest strength, which gives employers and employees a clear view of the company-wide schedule. We also love the fact that it offers a free version which is sufficient for most small businesses.

PROS

  • Provides a fully integrated employee scheduling system with separate interfaces for managers and employees.
  • Instant messaging feature to directly communicate with team members and make schedule changes on the go.
  • Makes requesting time off a breeze.
  • Allows you to create schedule templates.
  • Has desktop, android, and iPhone applications.
  • Separate dashboards for managers and employees
  • Real-time communication features allow for schedule changes on the move
  • Requesting and approving paid time off is easy
  • Great scheduling templates help managers streamline work

CONS

  • It doesn’t have the most intuitive user interface, making it hard to navigate the product.
  • Offers limited third-party integrations
  • The tool offers very little room for customization
  • Limited third-party integration support
  • Additional features are somewhat expensive

Homebase Review

Homebase is among the best employee scheduling applications with thousands of customers worldwide. It provides organizations with an integrated system to manage their team’s schedule and instantly notify the relevant employees of any changes.

Its mobile apps allow employees to access their schedule on the go, coordinate with team members, and stay updated on any changes.

Similarly, it allows managers to assign work shifts and instantly notify employees of their schedules. 

Try Homebase For Free

Homebase Customers

Homebase Pricing

Homebase offers the following subscription plans (billed annually)

  • Basic - Free
  • Essentials - $14/month per location [most suitable plans for employee scheduling features]
  • Plus - $35/month per location
  • All-in-one - $70/month per location

How has Homebase Changed Over Time?

Best For

Homebase in action
Reviewer's Rating
10/10

We use Homebase daily for various parts of our business. The most frequently used tool is the scheduling system, which has made the task of team scheduling incredibly easy. The auto-scheduling option is wonderful.

We also use the time management tool to give our staff the ability to clock in and out via their mobile device. The time management is easily synced to our payroll system so timesheets are available when it comes time to process payroll.

The team chat feature has really been a hit with our team! We can quickly send out a team-wide notification about weather delays, upcoming holidays, and much more. Private conversations allow employees to communicate with their managers about late arrivals or questions about their schedule.

Labor forecasting has never been easier for us than after we started using Homebase. We are able to compare scheduled hours and actual hours each pay period to ensure our labor spend is on track with what we've budgeted for.

What do you like about Homebase?
  • The Homebase scheduling tool is remarkably easy and intuitive to use.
  • The labor forecasting has been a helpful addition to our business to ensure we are staying within budget.
  • The timekeeping within the mobile app is used daily by our staff and allows us to set up geo-fencing limits so staff are reminded to clock out if they leave our store and they are still clocked in.
Why did your organization buy Homebase, and how long have you used it for?

Our business was expanding into a second retail location and we were in need of improving our scheduling and timekeeping systems.

We wanted an easy-to-use solution for our staff including the ability to clock in and out with their phone. The scheduling system needed to have shift switch capabilities for the staff as this was a major issue with our previous system and caused a lot of frustration when shifts were missed.

Homebase was the exact solution we were looking for! The app is easy to use for our employees and it has reduced the backend administrative burden significantly. Our timesheets and paid time off details have never been more accurate than after switching to Homebase!

What do you dislike about Homebase?
  • Homebase is expensive for a small business like ours.
  • Customer service used to be excellent, but it's become more difficult to reach a human who is able to answer my question.
  • It's intended for hourly staff more than salary, which can cause some scheduling confusion at times.
How is Homebase different than their competitors?

I have used similar scheduling and timekeeping tools, but I prefer Homebase over all of them. The fact that it syncs to my payroll system has reduced our payroll processing times while also decreasing the time entry errors.

What Instructions should people think about when buying this type of tool?

I would consider the industry your business is in as well as the type of staff that makes up your team. Shift-dominant industries like retail and restaurants would benefit greatly from using Homebase based on the scheduling, timekeeping, and team communication tools offered.

How has Homebase changed or evolved over time to meet users needs?

Homebase added PTO and sick leave management tools several years ago, and it made a positive difference in the user experience.

What specific type of user or organization is Homebase very good for?

Homebase is excellent for retail businesses and restaurant teams.

What specific type of user or organization would Homebase not be a good fit for?

Large companies with multiple locations would not be a good fit for Homebase due to some approval workflow limitations. Salary-based staff like tech or consulting businesses also would not be a good fit because Homebase is really shift-scheduling focused.

Shiftboard

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Shiftboard
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Popularity Score
4.5 / 5
User Score
3.5 / 5
Product Score
4.2 / 5

Why we picked Shiftboard

ShiftBoard is ideal for large production-centric organizations looking to effectively schedule shifts and optimize labor costs. It makes life much easier for shift managers by giving employees access to their schedules and the option to trade hours.

PROS

  • Offers two different products for production-centric companies and service providers.
  • It’s a sophisticated employee scheduling solution that links directly with production plans, HR software, account, etc., to provide 360-degree resource management.
  • It reduces absences and missed shifts resulting in lower labor costs and optimized production planning.

CONS

  • Offers limited functionality to accommodate project-based employees.
  • The user interface is clunky and hard to navigate.
  • It has a learning curve due to its complex options.

Shiftboard Review

Shiftboard is a robust employee scheduling platform that offers significantly more features and functions than the other software in this list. This is why 60,000+ manufacturing and service-oriented companies use it for employee scheduling. 

But it isn’t very customizable and lacks several key features for small businesses and companies that operate with contractual employees.

Shiftboard Customers

Shiftboard Pricing

ShiftBoard offers two different scheduling products for manufacturing and service-oriented organizations.

ScheduleFlex Pricing (Service Industry)

Basic - $3/month per user

Professional - $6/month per user (ideal for growing companies)

Enterprise - Custom Quote.

SchedulePro Pricing (Manufacturing Industry)

Enterprise and Enterprise Plus plans - Custom quotes

You can schedule a free demo of SchedulePro and ScheduleFlex from their respective pricing pages.

How has Shiftboard Changed Over Time?

Best For

  • Improves employee motivation and productivity by helping companies minimize overtime and unplanned shifts.
  • Allows organizations to manage employees at multiple production facilities from a central dashboard.
  • Minimizes communication gaps in large companies through group announcements and one-on-one chats.
Shiftboard in action
Reviewer's Rating
9/10

We use Shiftboard for multiple purposes. Our program schedule for over 40 program site locations is housed in Shiftboard for our program schedulers to administer and adjust daily. This includes not only publishing available shifts but also narrowing down who can pick up shifts at various locations based on their credentials and training. We also use Shiftboard to communicate with our employees, as most of them utilize the Shiftboard app daily. We send announcements and reminders through Shiftboard. Our employees use Shiftboard to see their schedules, find available shifts, and clock in or out when they work. They also use Shiftboard to request time off and designate whether they'd like to use PTO.

What do you like about Shiftboard?

Shiftboard is highly customizable and allows us to have multiple qualifiers for employees to accept shifts, such as credentials or specific training requirements. The platform is easy to use and understand for our employees. The "Tradeboard" feature allows employees to swap shifts if they qualify and meet the requirements, offering flexibility when they need time off. The support team is highly responsive when issues occur, which is not frequent.

Why did your organization buy Shiftboard, and how long have you used it for?

My organization contracted with Shiftboard for scheduling over eight years ago. We needed a solution for scheduling 350+ employees in the healthcare industry working in various locations that were staffed 24/7. Our payroll provider had timekeeping and scheduling capabilities, but they were very limited and didn't operate well with 24-hour scheduling. We needed something that employees would find easy to navigate and use daily. We also wanted our employees to have more than one option for how they clock in and out for each shift that would update in real-time.

What do you dislike about Shiftboard?

From an administrative standpoint, the system can be challenging for schedulers to learn. The training modules offered could be expanded to make this easier. The visual calendar is a bit rudimentary.

How is Shiftboard different than their competitors?

I find Shiftboard superior to its competitors. Prior to contracting with Shiftboard, I researched 6-7 other timekeeping/scheduling systems, and none of them were as customizable. I appreciate the added benefits of company announcements and communication features, and the price is highly competitive and affordable.

What Instructions should people think about when buying this type of tool?

When considering timekeeping/scheduling software, first identify the goals you need it to achieve. The larger and more complex your needs, the more customizable the software should be. Do your employees have the same basic schedule? Do they work at the same location frequently? If so, you may not need much customization. If you have many employees and multiple locations, your scheduling needs will be complex, and you'll want the ability to mold the software to fit your exact specifications.

How has Shiftboard changed or evolved over time to meet users needs?

Shiftboard is proactive about contacting and meeting with their customers regularly to identify any pain points. Shiftboard has undergone multiple upgrades over time, each beneficial to our company. This includes a company dashboard for announcements to all employees, the ability to contact employees individually or by location, and the Tradeboard feature. Their support team responds well to feedback and requests.

What specific type of user or organization is Shiftboard very good for?

Any sized company with complex scheduling needs will find Shiftboard to be a great fit. It is especially useful for healthcare companies, which have hundreds of employees in multiple locations.

What specific type of user or organization would Shiftboard not be a good fit for?

Small companies with simple scheduling needs won’t need Shiftboard. If your employees generally work the same shifts at the same location, this may not be a necessary expense.

7shifts

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7shifts
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Popularity Score
4.6 / 5
User Score
4.6 / 5
Product Score
4.8 / 5

Why we picked 7shifts

7shifts provides a wide range of scheduling features under one hood. They stand out for their AI-powered auto-scheduler, in-app messaging, time tracking, and even a basic ATS. Few software products that apply to the restaurant business combine many such functions.

PROS

  • This software has a lot of integration options, making it easier to streamline aspects of your business like sales. You can, for example, connect to point of sale systems like Square and Toast so you can easily accept credit card and NFC payments as well as inventory and financing.
  • A fully-featured software that helps you manage team schedules, timesheets, tasks, communications, and much more, within a mobile-friendly platform.
  • Their free plan features basic scheduling and ATS functionalities to get your restaurant up and running, and it can accommodate as many as 30 users per location.
  • Robust integrations connect with 50+ POS systems for real-time sales and labor insights.
  • All-in-one management unifies schedules, time-tracking (7Punches), payroll, budgeting, compliance, and tip pooling in one mobile-friendly platform.
  • A generous free plan supports up to 20 employees with basic scheduling and communication tools, ideal for small teams.
  • Mobile-first design offers free mobile apps for iOS and Android, enabling shift swaps, time-off requests, messaging, and real-time notifications.
  • Automated labor forecasting integrates POS sales data to suggest optimal labor plans and cut unnecessary costs.

CONS

  • The platform’s scheduling can be a drag for teams with global remote workers because the shifts are only scheduled in CST timezone.
  • The system, sometimes, does not synchronize employee’s mobile shift data with admin data. So shifts could be created and published on the manager’s end and the employees might not receive it.
  • Doesn’t allow you to edit schedules before publishing. If a mistake is made, the schedule will have to be deleted and created again.
  • 24/7 live support is limited to top-tier plans; Entrée users mainly use chat and email.
  • Mobile shift update syncing may occasionally lag under poor network conditions, but it usually resolves quickly.
  • Published reports cannot be edited; adjustments require a fresh export.

7shifts Review

7shifts was built specifically to be a human resources software for the restaurant industry, offering a wide range of functionality including employee scheduling, time clocking, labor compliance, and team communication.

Although this software has a lot of moving parts, they all synchronize to streamline restaurant operations. Additionally, the software offers innovative tools like an AI-powered auto-scheduler and templates, to help managers keep up with the fast-paced nature of restaurant HR management.

7shifts Customers

Sambo’s, The Chopped Leaf, Andy’s Frozen Custard, National Coney Island.

7shifts Pricing

7shifts has four plans available, three with fixed pricing and one with customized pricing. Add-ons are also available for separate purchases. Here are the main plans:

  • Comp: Free plan with basic scheduling and ATS features. It supports only 30 users per location.
  • Entree: $34.99 per location per month, but you can save about 10% if you pay annually. It is a little upgrade from the comp plan with additional reporting and budgeting features. It also supports a max of 30 employees per location.
  • The Works: This plan costs $76.99 per location per month ($69.99 when billed annually). It offers all 7shifts features to give you an all-in-one restaurant team management platform.
  • Gourmet: The Gourmet plan is their custom plan. What separates this plan for the previous ones is that it comes with a dedicated account manager.

As for the add-ons, these are priced as follows:

  • Task management: $12.99/location/month
  • Tip pooling: $24.99/location/month
  • Operations overview: $6.99/location/month
  • Manager logbook: $14.99/location/month

How has 7shifts Changed Over Time?

Best For

7shifts is a great choice for restaurants that want a little bit of human resource management together with the scheduling.

7shifts in action
Reviewer's Rating
9/10

I use 7shifts to schedule the restaurant team shifts / tips and to manage their attendance. Once a week I use the platform to schedule maintenance and inform the team of their working hours, their pay rate and their tipping management. The software became a crucial tool for us in the last 3 months. As an admin, I am in charge of managing the workflow and reporting to the CEO every month. The software does most of the work since it generates automated reports and notifies the staff of any changes in their schedules so the software in general reduced 70% of my work in that area.

What do you like about 7shifts?
  1. Easy to use: The software offers a friendly user interface.
  2. Everything in one place: the software has all the features gathered on the front page that allows you to manage everything at once.
  3. POS integration: 7shifts offers integration with POS and any other sales and finance-related software.
Why did your organization buy 7shifts, and how long have you used it for?

I advised the organization to use 7shifts after we reached more than 15 employees at the restaurant. At first, we were using an HR administration automation tool that our tech team was working on but since the working schedules and shifts in the restaurant were different from the hotel staff I had to come up with a solution. Because we were facing some internal communication issues and the restaurant manager was having a hard time keeping up with the attendance, 7shifts was a great tool that helped us manage the attendance ratio to simplify the internal communication between the staff, the check-in and check-out, and last but not least, tasks and logbook. We have been using it for 3 months now.

What do you dislike about 7shifts?
  1. The mobile version doesn't support some features like notifications and leaves
  2. You can't sort employees or shift based on dates or other criteria
  3. The reports are hard to read and understand. You need to be a professional to do so.
How is 7shifts different than their competitors?

I prefer that software that is simple but covers most of the important areas needed. The pricing is so much more reasonable than any other software that offers the same services. I would like to add that the software is easy to be implemented and to be customized for any business.

What Instructions should people think about when buying this type of tool?

As a current user, I would say the most important criteria is the type of business you are running since the software is oriented toward the restaurant industry so when you are assigning shifts the job types you will find in the software are: server, host manager, waiter, etc. If you are not a restaurant, I would suggest using a more generalized app like QuickBooks time or When I Work.

How has 7shifts changed or evolved over time to meet users needs?

Since I only started using it for 3 months, I don't have much information but with each update, the software became more and more user friendly and the one thing I could say that evolved is the customer support since they added a 24h line to help with any bug.

What specific type of user or organization is 7shifts very good for?

Yes, the application would be a great fit for any company that operates in the food, beverages, and restaurant industry. And also, it's good for an organization with a few staff members, since the software is free for any business with 10 or fewer employees. It will also fit businesses that hire people seasonally.

What specific type of user or organization would 7shifts not be a good fit for?

7 shifts would not work well for any company that is not in the hospitality industry and any company that has more than 2000 employees since the software has some bugs in notification and log features and the higher the number the bigger the problem.

HotSchedules

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HotSchedules
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Popularity Score
3.2 / 5
User Score
4.4 / 5
Product Score
4.4 / 5

Why we picked HotSchedules

We picked HotSchedules for small businesses because it covers the full lifecycle of hourly shift scheduling in an intuitive, mobile-first interface. It offers tools for availability, shift swaps, approvals, and auto-scheduling while helping businesses stay compliant with scheduling laws. While very popular with restaurants, it’s also used across healthcare, hospitality, and retail.

PROS

  • Auto-scheduler takes employee preferences, skills, and thresholds into account.
  • Mobile app enables shift swaps, time-off requests, and internal messaging.
  • Shared employees and multi-location support are built in.
  • Forecasts and templates help reduce labor costs and improve planning.
  • Includes basic earned wage access (via Fuego) at no extra cost.
  • Mobile-first design makes shift management and communication easy for both staff and managers.
  • Supports compliance with fair workweek laws via automatic rule enforcement and alerts.
  • Built-in labor forecasting, with POS integration, improves schedule accuracy and cost control.
  • Auto-scheduling and shift templates speed up the creation of compliant schedules.
  • Multi-location support enables employee sharing and visibility across sites.

CONS

  • The interface is functional but may appear dated compared to some SMB-first platforms.
  • Reporting features are limited without advanced packages.
  • There is no free trial, and a quote is only provided after a demo. Additionally, commitments are typically 12 months or more.
  • The reporting suite is functional, but users note it offers limited actionable insights unless you add the paid Fourth Analytics module.
  • No free trial, and pricing is only revealed after a demo. Additionally, commitments typically have a 12-month minimum.
  • Forecasting accuracy depends heavily on the quality of POS integration and historical data.

HotSchedules Review

For small businesses with shift-based workers, HotSchedules offers a solid scheduling foundation that goes beyond spreadsheets or basic time clocks. The platform makes it easy for employees to manage their shifts from their mobile devices. Managers, on their part, can approve requests, enforce labor rules (if using WebClock), and forecast demand through the website.

What stood out most in our demo was the balance between ease of use and smart scheduling automation. The system lets managers create schedules from templates or build them manually, then run them through an auto-scheduler that respects availability, job codes, labor laws, and even overtime risk. If needed, users can also manually assign shifts or reassign them using the Smart Select view, which displays each candidate’s skill level, cost, and overtime status.

HotSchedules also includes a basic earned wage access and tip payout feature through its Fuego card system. While it’s not a complete payroll platform, this add-on is a welcome benefit for retaining hourly workers who, for example, value features like faster access to tips.

Ultimately, HotSchedules is very popular among restaurants, but it is also well-suited for a wide range of hospitality businesses that require a dedicated tool to manage people and time more efficiently.

Lastly, one of the few drawbacks we found is that the advanced reporting features are limited to the upper-tier plans, which may be less than ideal for budget-strapped SMBs who’d like a platform with more data-driven insights. That said, the features are there, so with HotSchedules, it’s easy to envision a scenario where you would grow with the tool and use it for many years to come.

HotSchedules Customers

Used by hundreds of restaurants, including chains like Pizza Hut, KFC, and Taco Bell.

HotSchedules Pricing

HotSchedules offers custom pricing tailored to the tools you need. For example, a basic package is just the scheduling and manager modules, while an advanced one adds AI-driven labor projections and compliance alerts.

The best way forward is to schedule a free demo with their team, who’ll ask you questions to better understand your operation, tailor an iteration of the solution to your needs, and provide a quote.

All this being said, please note that plans typically have a 12-month minimum term.

How has HotSchedules Changed Over Time?

Best For

Small to mid-sized businesses in hospitality, foodservice, and retail that need mobile-first scheduling.

HotSchedules in action
Reviewer's Rating
10/10

I attempted to streamline the company’s benefits, pay, and holiday pay systems into one platform. My goal was to centralize everything through HotSchedules, but I met resistance from the corporate office, which chose not to fully integrate the tool for some reason.

I used it regularly during that period to manage scheduling and clocking functions. If it had been used to its full potential, it could have served as a more effective all-in-one tool. Unfortunately, the lack of adoption from leadership limited its usefulness.

What do you like about HotSchedules?

I liked that you could geo-limit clocking in and out to the property. Clocking in and out was fast and simple. The system allowed for integration of benefits and vacation time, which had potential even though we didn’t fully implement it.

Why did your organization buy HotSchedules, and how long have you used it for?

I used HotSchedules for about six months earlier this year while working with a contract client. They were already using it, so I continued with the existing setup. That was the extent of my use, and I stopped using it as of October 2025.

It made clocking in and out easy, and I appreciated the ability to limit access to the location’s wireless internet to help prevent fraud. However, the weekly scheduling system and notifications were unnecessarily frustrating to manage.

What do you dislike about HotSchedules?

Making adjustments in the system was cumbersome. The app would often default to the wrong week when clocking in, requiring users to toggle to the correct date manually. Integrating with external tools was difficult and time-consuming.

How is HotSchedules different than their competitors?

HotSchedules charges a per-user fee rather than a flat team fee, which can add up quickly. The user interface was overly complex—navigating to key features often required clicking through multiple layers.

I also wasn’t confident the platform was fully HIPAA compliant. I now use ConnectTeam, which has proven to be better in every aspect.

What Instructions should people think about when buying this type of tool?

Ease of setup and the ability to make quick changes are critical. The constant billing changes can be frustrating, so it's important to regularly remove former employees from the system.

Consider whether the platform offers full payroll capabilities. Also evaluate the responsiveness and quality of customer support.

How has HotSchedules changed or evolved over time to meet users needs?

I honestly don’t believe HotSchedules has evolved enough to stay competitive.

What specific type of user or organization is HotSchedules very good for?

HotSchedules may work well for small businesses without many benefits or staffing changes.

What specific type of user or organization would HotSchedules not be a good fit for?

HotSchedules is not ideal for organizations with comprehensive benefits packages, large staff sizes, or high turnover rates.

Deputy

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Deputy
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Popularity Score
4.6 / 5
User Score
4.5 / 5
Product Score
4.7 / 5

Why we picked Deputy

Deputy makes employee scheduling a breeze. But what makes it different from other employee scheduling software is its AI capabilities. It does the heavy lifting for you by developing optimized employee schedules for departments, teams, or individual employees based on their workload and availability.

PROS

  • Quickly create optimized employee schedules with AI assistance.
  • Easily find replacements when an employee doesn’t show up.
  • Accurately track breaks and unproductive time.
  • Easily integrates with Google Calendar and other workforce management and scheduling apps.
  • Create AI optimized employee schedules
  • Eliminate no-shows with quick replacements
  • Track unproductive time and breaks with precision

CONS

  • Very limited reporting and analytics
  • Average customer support in case of technical problems
  • It has a complex user interface that makes editing shifts, and employee schedules unnecessarily complicated.
  • Limited reporting functionality
  • Once published, upcoming schedules can’t be changed

Deputy Review

Deputy’s AI-powered employee scheduling features make it an ideal solution for busy small business owners. It takes the hassle out of employee scheduling by providing up-to-date workforce engagement details to managers and allowing employees to access their schedules online.

Deputy Customers

Deputy Pricing

Deputy offers a full-featured free trial of up t0 31 days. After that, you can sign up for one of its paid plans.

Scheduling - $2.5/user per month (billed annually)

Premium - $4.5/user per month (billed annually) 

The Premium plan includes scheduling and time & attendance features.

How has Deputy Changed Over Time?

Best For

  • Simplifies team communication and workload planning a breeze.
  • It helps you identify underutilized and overburdened employees.
  • Replaces spreadsheets and other manual work management methods with real-time dashboards.
Deputy in action
Reviewer's Rating
8/10

We used Deputy daily for end-to-end employee management, supporting processes from onboarding through offboarding. We relied on Deputy to schedule interviews, and one especially useful feature was the ability for candidates to upload a short video introduction, which we could review alongside their résumé.

The platform allowed communication with candidates through both email and SMS, and having everything centralized made the process much more manageable.

Once a candidate was hired, we sent a Deputy onboarding invitation so new hires could complete their basic information and upload required documents directly into the system. From there, we assigned training and requested specific certifications or licenses, allowing us to track completion status, deadlines, and expiration dates in one place.

We also used Deputy for scheduling and timekeeping, with certification flags helping prevent employees from being scheduled for roles requiring qualifications they did not yet have.

On an ongoing basis, we monitored attendance and hours worked and used Deputy’s payroll functionality to support accurate and timely pay processing.

What do you like about Deputy?
  • Employee document organization – Deputy makes it easy to store employee files in one place while tracking document expiration dates and milestones without manual effort.
  • Clean and intuitive UI – The platform has a modern design that is easy to navigate and visually clear.
  • Training and support resources – Deputy offers extensive training materials, including videos, articles, and interactive guides that clearly explain how to use each feature.
Why did your organization buy Deputy, and how long have you used it for?

We chose Deputy to simplify onboarding, license management, and the collection of training certifications, particularly in the healthcare industry, where compliance and confidential documents are critical. Before Deputy, many processes were manual.

Documents were sent through email, Dropbox, or DocuSign, then downloaded and re-uploaded, and expiration dates were tracked separately using calendars, which was time-consuming and easy to miss.

Deputy brought these processes into one platform by allowing us to create document templates, send them with required fields, and automatically upload completed documents to each employee’s profile.

Automated reminders and expiration tracking made a significant difference, since we no longer had to follow up manually or manage individual calendar alerts.

We also used milestones to track key events such as six-month check-ins, work anniversaries, and birthdays, with Deputy generating reminders automatically.

I personally used Deputy for less than a year, primarily for onboarding, compliance tracking, and credential management.

What do you dislike about Deputy?
  • Consolidated milestone visibility – A single, consolidated calendar view showing all employee milestones and deadlines would improve visibility.
  • More granular access controls – The platform would benefit from permission settings that can be customized by job requisition or role rather than only at a general level.
  • Global document search – Searching documents by type across all employees, such as viewing all active I-9s at once, would reduce the need to open individual profiles.
How is Deputy different than their competitors?

Deputy automates many HR transactional tasks, freeing time for more strategic work. Compared to other tools I have used, it works well for small to mid-sized teams by combining scheduling, timekeeping, document collection, interview scheduling, and communication in one system.

For larger or more complex teams, tools with stronger reporting, better data consolidation, and more flexible access controls tend to work better, as these are areas where Deputy can feel limited.

The lack of a single consolidated view for milestones and deadlines, along with limited global document search, can make scaling more challenging. Overall, Deputy is a solid mid-tier solution, and its suitability depends largely on company size and complexity.

What Instructions should people think about when buying this type of tool?

When selecting a tool like Deputy, company size, industry, and scheduling complexity should be key considerations.

For smaller organizations where recruitment volume is manageable, Deputy can cover scheduling, timekeeping, and core HR tasks in one system. Its scheduling features work well for teams with frequently changing shifts, such as restaurants or logistics operations, where employees can claim open shifts directly.

For organizations with high hiring volume or highly specialized roles, a more customizable HRIS may be a better option.

How has Deputy changed or evolved over time to meet users needs?

Deputy has improved its mobile functionality, allowing employees to manage schedules, pick up open shifts, submit leave requests, and clock in and out through the app.

This accessibility makes daily use easier, since employees often rely on their phones rather than desktop systems. It reduces administrative friction and helps limit errors associated with less intuitive tools.

Overall, the mobile experience feels straightforward and practical for day-to-day use.

What specific type of user or organization is Deputy very good for?

Deputy works well for organizations with shift-based schedules, such as restaurants, retail, logistics, or customer support teams. It is especially useful where schedules change frequently and employees need an easy way to view shifts, claim open time slots, or swap schedules.

What specific type of user or organization would Deputy not be a good fit for?

Deputy may not suit large organizations with complex roles and detailed employee profiles, since its ATS and customization options can feel limited at scale. It is less useful for companies with mostly fixed schedules, as they are unlikely to benefit from its more advanced scheduling capabilities.

ScheduleBase

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ScheduleBase
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Popularity Score
4 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked ScheduleBase

ScheduleBase does what it promises - simplifying employee scheduling. Its limited features make it an easy-to-use product for field staff and employers looking for a straightforward employee scheduling tool.

PROS

  • ScheduleBase is an easy-to-use tool that takes users straight to employee scheduling without overwhelming them with features.
  • It can be easily accessed from its website and mobile applications (iPhone and Android).
  • It offers a generous free trial of 30 days during which you can test all its features.
  • Automatically sends email and SMS alerts to employees when the employer modifies their schedules.
  • ScheduleBase is an easy-to-use tool that takes users straight to employee scheduling without overwhelming them with features.
  • It can be easily accessed from its website and mobile applications (iPhone and Android).
  • It offers a generous free trial of 30 days during which you can test all its features.
  • Automatically sends email and SMS alerts to employees when the employer modifies their schedules.

CONS

  • ScheduleBase comes with very limited features and is only suitable for companies looking for basic employee software.
  • It does not offer any third-party software integrations, which means you can’t connect it with your payroll or HR solutions.
  • It has an outdated user interface that isn’t visually appealing and lacks the drag & drop functionalities that most modern employee scheduling tools offer these days.
  • ScheduleBase comes with very limited features and is only suitable for companies looking for basic employee software.
  • It does not offer any third-party software integrations, which means you can’t connect it with your payroll or HR solutions.
  • It has an outdated user interface that isn’t visually appealing and lacks the drag & drop functionalities that most modern employee scheduling tools offer these days.

ScheduleBase Review

ScheduleBase has all the basic employee scheduling features that allow you to effectively create and manage your team’s schedules online. It provides you with an easy-to-use employee scheduler and instantly notifies your team of any changes to their shifts. However, you can’t call it an advanced tool since it lacks many additional features such as group chats, time tracking, etc., that the more expensive scheduling tools offer.

ScheduleBase Customers

Subway, Orange Leaf, GoRun Wichita, Holiday Inn Express, Bell Bank, Randy’s Hardware

ScheduleBase Pricing

ScheduleBase has a straightforward pricing structure based on the number of users associated with a company account. You can start as low as $10/month for up to 20 users. If you’re unsure about getting a paid plan, ScheduleBase offers a full-featured one-month free trial to help you decide if the platform is right for your business.

Here are the different pricing ScheduleBase pricing slabs based on the number of users.

‍

Total PeopleTotal Cost Per Month
1-20$10
21-50$25
51-100$50
101-150$75
151-200$100
201-300$150
301-500$250

How has ScheduleBase Changed Over Time?

Best For

ScheduleBase is a versatile employee scheduling tool suitable for diverse industries, especially small to medium-sized businesses with shift-based teams like restaurants, call centers, retailers, and construction companies spanning multiple locations.

ScheduleBase in action
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QuickBooks Time

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QuickBooks Time
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Popularity Score
4 / 5
User Score
4.6 / 5
Product Score
4.2 / 5

Why we picked QuickBooks Time

QuickBooks Time isn’t the most robust product on this list. But the overall feature package that comes with QuickBooks makes it worth using. It provides you a 360 solution for employee scheduling, time tracking, and costing, which saves you countless hours and a significant amount of money in the long run.

PROS

  • Increases profitability with integrated time-tracking and employee scheduling features.
  • It makes scheduling simpler by highlighting work windows and available employees.
  • Provides accurate labor costing thanks to time-tracking, scheduling, and accounting features.
  • This product offers promotions and discounts (up to 50%) from time to time.
  • Their customer service is personalized. You get to reach them by scheduling a call and customers have commended the courteous, tailored responses to issues they have.
  • Consolidated clock in/clock out system for central work locations.

CONS

  • Not very user-friendly
  • Limited customizations
  • No features for scheduling sub-contractors
  • The GPS technology is slow to catch up on current locations at times. Instead of live updates, the software shows the employee’s previous locations.
  • While their customer support is very helpful, they don’t provide many options for you to contact them. You can only schedule a call.

QuickBooks Time Review

QuickBooks is a global leader in accounting and HR software. QuickBooks Time is a part of its ecosystem and provides employers with time tracking and employee scheduling features. It isn’t as impressive as some of the other apps in this article. But the overall QuickBooks feature range enhances its employee scheduling capabilities and links it directly to your payroll software and HR systems resulting in more accurate costing and streamlined operations.

QuickBooks Time Customers

QuickBooks Time Pricing

QuickBooks Time offers two subscription plans

Premium - $8/user per month + $20 base fee/month

Elite - $10/user per month

Both plans come with a 30-day free trial

How has QuickBooks Time Changed Over Time?

Best For

  • Helps in creating employee schedules and tracking employee activities in the same tool.
  • Replaces the manual work in employee scheduling with a fully automated system with real-time shit tracking.
  • Streamlines communication through notifications and email alerts.
QuickBooks Time in action
Reviewer's Rating
6/10

I have my staff clock in and out for work using QuickBooks Time, which ensures that payroll runs smoothly. I track when employees start and finish work each day, making sure that remote or field workers log their hours correctly. I also review and adjust timesheets when needed to ensure they comply with our company policies and labor laws. QuickBooks Time integrates easily with our payroll system, facilitating accurate transfer of approved hours and simplifying payroll management.

Additionally, I can quickly generate detailed time-tracking reports (for planning, budgeting, compliance, and project management) using the reporting feature. This has become a crucial part of our HR and payroll processes, making time and attendance management across the company much simpler.

What do you like about QuickBooks Time?
  • User-Friendly Interface: The learning curve for new users is not as steep due to QuickBooks Time's intuitive interface.
  • Real-Time Tracking: Real-time time record submissions ensure accurate payroll calculations, enabling better labor cost and productivity analysis.
  • Seamless Integration: QuickBooks Time integrates perfectly with our existing accounting software, saving time on payroll and reducing errors from manual data entry.
  • Mobile Accessibility: Employees can use the mobile app to clock in and out from any location, which greatly benefits those working remotely or in the field.
Why did your organization buy QuickBooks Time, and how long have you used it for?

In our company, QuickBooks Time was acquired to eliminate various time tracking and payroll management issues. Before using this tool, we struggled with manual entry of employee working hours, leading to numerous errors in payslip processing and challenges in maintaining records for employees in the field or working from home.

QuickBooks Time has simplified this process by providing a convenient solution for workers to clock in and out from any location, enabling us to access live data for shifts and hours worked. It also integrates well with payroll, minimizing errors and reducing administrative tasks.

I have been using QuickBooks Time for over three years, and during this period, I have observed significant improvements in efficiency and accuracy across our operations. The main advantages include automated time tracking, mobile access for employees, integration with other QuickBooks tools, and support for our HR and payroll departments to maintain compliance and manage data effectively.

What do you dislike about QuickBooks Time?
  • Limited Customization: The time-reporting feature is limited to standard templates, making it challenging to create customized reports that meet specific organizational needs.
  • Mobile App Glitches: Occasionally, the mobile app encounters glitches, interrupting employees who are trying to clock in while working remotely or on the go.
  • Complex Setup for New Users: Although the interface is easy to use, the initial setup can be complex and time-consuming when configuring options and preferences.
  • Lack of Advanced Reporting Features: The existing reporting capabilities could be improved with more advanced analytics, which would make the data more useful for project efficiency.
How is QuickBooks Time different than their competitors?

QuickBooks Time stands out from similar tools by directly integrating with QuickBooks accounting software, making it an ideal option for companies already using QuickBooks for financial management. This integration ensures smooth payroll processing.

I find QuickBooks Time easier to navigate and understand compared to other solutions, enhancing the efficiency of end-user training. The mobile application is robust, allowing employees to clock in and out from anywhere, which is essential for our remote and field teams.

Some competitors may offer more advanced reporting tools, but QuickBooks Time focuses on simplicity and practicality. Its design and seamless integration with other systems in our organization save time and reduce errors, minimizing inefficiencies.

What Instructions should people think about when buying this type of tool?

When purchasing a time-tracking tool, consider several key factors. First, ease of use is crucial; an intuitive interface will help employees adapt quickly and reduce training time. Second, integration with existing software in your organization is essential for smooth operations and to minimize data entry errors.

It's also important to evaluate the tool’s reporting features, as strong analytics can provide insights into labor costs and productivity for better decision-making.

Mobile access is another important factor, especially for organizations with remote or field teams. Finally, ensure that the tool offers reliable customer support to assist with implementation and troubleshooting.

How has QuickBooks Time changed or evolved over time to meet users needs?

QuickBooks Time has evolved significantly over the years, incorporating various features and improvements to better meet users' needs. Initially focused on basic time tracking, it has expanded to include mobile accessibility, allowing employees to clock in and out using their smartphones—an essential feature for remote or field-based employees.

The tool has also enhanced its reporting capabilities to offer more comprehensive analytics on labor costs and productivity, helping organizations make informed decisions.

Another area of focus has been integration with other software, allowing seamless connections to various accounting and payroll systems, thus reducing errors from manual data entry. Intuit has actively listened to customer feedback, resulting in a user-friendly interface that is simple to navigate, cutting down the learning curve.

Regular updates, including features like GPS tracking and customizable alerts, demonstrate QuickBooks Time's commitment to addressing the needs of modern workforces.

What specific type of user or organization is QuickBooks Time very good for?

QuickBooks Time is particularly well-suited for small to medium-sized businesses that need an efficient way to handle time tracking and payroll. It is ideal for organizations with mobile or remote workforces, such as construction companies, field service providers, and professional services firms whose employees often work off-site.

Additionally, businesses already using QuickBooks for accounting will benefit from the smooth integration, which streamlines payroll processing by reducing redundant data entry errors. The robust reporting features also support better decision-making and resource allocation for organizations focused on analyzing labor costs.

What specific type of user or organization would QuickBooks Time not be a good fit for?

QuickBooks Time may not be the best option for larger enterprises or organizations with complex time-tracking needs that require advanced features, such as comprehensive project management tools or detailed resource planning.

Businesses relying on customized time-tracking solutions, like those in manufacturing or logistics with complex labor policies, might find QuickBooks Time too limited due to its lack of customization options.

The integration benefits are also less relevant for companies not using QuickBooks accounting or payroll software, making QuickBooks Time less valuable compared to other standalone time-tracking solutions.

Finally, the tool’s reporting capabilities may fall short for organizations needing detailed analytics, as it lacks the deep functionality offered by some specialized tools.

OpenSimSim

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OpenSimSim
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Popularity Score
4 / 5
User Score
4.5 / 5
Product Score
4.1 / 5

Why we picked OpenSimSim

SocialSchedules by OpenSimSim covers most (if not all) of the core features you need in a modern scheduling software tool: from scheduling to time off management, shift replacements, and in-app messaging. It even offers a free feature-rich plan for up to 10 employees.

PROS

  • SocialSchedules is easier to use than other employee scheduling tools thanks to its drag & drop user interface and excellent user experience.
  • Generous free plan with all core features: scheduling, in-app messaging, availability management, and time off requests.
  • You can try all features in the premium plan for free for 14 days.
  • The knowledge base provides in-depth help content.
  • Includes time tracking, recruitment, and sales management modules to provide a fully integrated one-stop HR management solution.
  • Unlimited chat history means your group chats can become a secondary knowledge base for your team to quickly refer to and find previously discussed information.

Easier to use compared to other employee scheduling tools thanks to its drag & drop user interface and excellent user experience.

  • Offers a generous free plan, ideal for small teams, which includes all its core features with unlimited usage.
  • Includes time tracking, recruitment, and sales management modules to provide a fully integrated one-stop HR management solution.
  • Offers unlimited chat history which means your group chats can become a secondary knowledge base for your team to quickly refer to and find previously discussed information.

CONS

  • The free plan is available for up to 10 scheduled workers. It also stores data for 28 days.
  • Dedicated customer support, SLAs, API access, and custom reports are only available for the highest-tier plan.
  • No features for auto-scheduling and labor cost forecasting.
  • It can be quite confusing to see two websites: one with the former name Opensimsim and the other with the newly branded one SocialSchedules, co-exist separately.
  • The iOS app hasn't been updated since Oct 2022, while the Android app gets several negative reviews for lacking certain features compared to the web version.
  • Its knowledge base has in-depth help content, but its customer support is limited to Enterprise users.

OpenSimSim Review

There’s a lot to like about SocialSchedules’ employee scheduling capabilities. It offers an easy (drag & drop scheduling features) and inexpensive way (the free plan with all core scheduling features) to schedule shifts and keep track of your employees.

We like how simple it is to navigate the platform from managers’ perspectives. Upon sign-up, we got a virtual tour guide that walked us through the platform briefly, a help center with more details on how a feature works, and chat support in the right corner of the dashboard to get help when needed. As soon as we sent a schedule, assigned a new task, or updated shifts related to them, stakeholders got updated instantly. The platform gave us a bird’s-eye view of the team’s daily and weekly schedules, with individuals’ workloads and availability in different color codes. For the monthly view, we needed to switch to time cards. In the time cards section, you can also filter what you want to see by departments, positions, workers, and shift status. It simply worked well. However, filtering by status is locked for free users. Only paid users can access it, along with other cool features, such as advanced time tracking, certification tracking, and compliance.

Besides evaluating it from a manager’s perspective, we enjoyed testing the platform out as an employee too. Through SocialSchedules, we could see our assigned weekly schedule and the countdown until our next shift began. The ability to request time off and leave a note on reasons for the request was also a nice touch for both managers and employees. Our favorite feature was native messaging: we could contact managers and team members privately or via a group chat within the app. The only downside experienced was the mobile app. It underperformed compared to the platform version.

SocialSchedules integrations include Point of Sale Systems (POS) and payroll applications such as Heartland, ADP Workforce Now, and Square POS. However, POS integrations are only available for paid users. Custom API is also limited to the highest-priced plan.

OpenSimSim Customers

OpenSimSim Pricing

SocialSchedules offers three different subscription plans along with a generous free plan that includes all the core product features for one location, one department, and up to 10 workers. Following is a summary of its paid plans when billed annually:

  • ‍Starter: $12.99 per month per location, 2 departments per location. Features include unlimited workers, shift confirmations, block time off on dates, overtime (daily/weekly), overtime report, and manager logbooks.
  • Premium: $33.99 per month per location and comes with 5 departments per location, cloud storage (7 years), mobile time clock, POS integrations, certification management, auto break allocation, and advanced reporting.‍
  • Enterprise: Custom pricing. The plan includes unlimited locations, departments, cloud storage (7 years), dedicated support contact, negotiated pricing, custom API integration, custom reports, and custom features.

How has OpenSimSim Changed Over Time?

Best For

SocialSchedules’ generous free plan makes it ideal for teams with 10 employees or fewer, whereas their paid plans with tools for compliance, certifications tracking, and labor budgeting make it a solid option for hospitality and service businesses.

OpenSimSim in action
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Calendly

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Calendly
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Popularity Score
4.1 / 5
User Score
4.6 / 5
Product Score
4.5 / 5

Why we picked Calendly

Calendly differentiates itself through a user-friendly interface, sleek design, and exceptional time-saving capabilities. Notably, it offers a rare indefinite free plan, setting it apart in the scheduling tool arena.

PROS

  • Calendly’s simplicity is its biggest pro. It has an elegant user interface, it's very easy to navigate, it promptly gets the task done, and connects seamlessly with other applications.
  • The reduction in back-and-forth emails. Your invitees can book a meeting slot, without reaching out to you multiple times. Calendly automatically sends them a confirmation and they can reschedule or cancel on their own. It’s even better for virtual meetings because once your invitees schedule a meeting with you, Calendly will automatically generate a meeting link based on your preferred video conferencing tool. 
  • The ability to set your own rules so that you can get complete control over your availability preferences. For example, you can decide how long a particular kind of meeting should be, buffer time between meetings, how many appointments can be booked per day, etc. 
  • Calendly seamlessly integrates with popular calendar and mailing tools. Meetings are automatically reflected on your personal calendar and video conferencing links with tools like Zoom or Google Meet are generated without any extra steps.
  • Provides a bird’s eye view of your team’s availability for meetups and events.
  • Calendly’s simplicity is its biggest pro. It has an elegant user interface, it's very easy to navigate, it promptly gets the task done, and connects seamlessly with other applications.
  • The reduction in back-and-forth emails. Your invitees can book a meeting slot, without reaching out to you multiple times. Calendly automatically sends them a confirmation and they can reschedule or cancel on their own. It’s even better for virtual meetings because once your invitees schedule a meeting with you, Calendly will automatically generate a meeting link based on your preferred video conferencing tool. 
  • The ability to set your own rules so that you can get complete control over your availability preferences. For example, you can decide how long a particular kind of meeting should be, buffer time between meetings, how many appointments can be booked per day, etc. 
  • Calendly seamlessly integrates with popular calendar and mailing tools. Meetings are automatically reflected on your personal calendar and video conferencing links with tools like Zoom or Google Meet are generated without any extra steps.

CONS

  • Doesn’t provide shift management features.
  • Besides branding and the ability to choose different colors, Calendly does not offer a lot of options for customizations. This could be frustrating for users who want to embed Calendly in their website without making it seem like a completely different component. 
  • Calendly is not very mobile-friendly. You can’t perform all the functions on the mobile version. 
  • The payment collecting feature is not available in all currencies. Your invitees can only pay in ​​the United States Dollar (USD), Australian Dollar (AUD), Canadian Dollar (CAD), Pound Sterling (GBP), and Euro (EUR). 
  • You’ll be severely limited in terms of features if you choose the free plan or the cheaper ones. According to Craig, a Customer Success Manager at a small business, “All advanced functionality is locked behind higher subscription levels – We have the Professional level so that we can set up a team, but they locked the most obvious and useful meeting type for teams behind yet another upgrade to the sub level.”
  • Besides branding and the ability to choose different colors, Calendly does not offer a lot of options for customizations. This could be frustrating for users who want to embed Calendly in their website without making it seem like a completely different component. 
  • Calendly is not very mobile-friendly. You can’t perform all the functions on the mobile version. 
  • The payment collecting feature is not available in all currencies. Your invitees can only pay in ​​the United States Dollar (USD), Australian Dollar (AUD), Canadian Dollar (CAD), Pound Sterling (GBP), and Euro (EUR). 
  • You’ll be severely limited in terms of features if you choose the free plan or the cheaper ones. According to Craig, a Customer Success Manager at a small business, “All advanced functionality is locked behind higher subscription levels – We have the Professional level so that we can set up a team, but they locked the most obvious and useful meeting type for teams behind yet another upgrade to the sub level.”

Calendly Review

Calendly is a modern meeting scheduling platform designed for entrepreneurs, consultants, service-oriented companies, and businesses that frequently conduct meetings across time zones.

Businesses looking for an affordable solution can use it as a makeshift tool for assigning work slots to in-house and remote employees.

However, it isn’t an employee scheduling platform for managing shifts, employee communication, shift trading, or leave management.

Calendly Customers

Calendly has many big names in their customer base, such as eBay, Compass, Lyft, Dropbox, La-Z-Boy, Twilio, and Stack Overflow.

Calendly Pricing

Calendly has five pricing plans that can be billed either monthly or annually. If you choose the latter, you’ll save 20%. Below are the prices you’ll pay per month per user, if you choose to get billed annually. 

  • Basic Plan: This is completely free of cost. However, as the name suggests, you’ll only have limited features to use. 
  • Essentials Plan: This plan costs $8 and is suitable when you need scheduling automation.
  • Professional Plan: This plan costs $12 and is their most popular plan. Use it if you need customizations, integrations, and basic team features. 
  • Teams Plan: This plan costs $16 and is useful for teams that rely on collaboration and need to align on a scheduling process. 
  • Enterprise Plan: This plan has custom pricing and is suitable for teams with 30+ members and advanced needs. You’ll have to contact their sales team to get pricing.

All the paid plans come with a 14-day trial, at the end of which, you’ll automatically be downgraded to the free plan. They also offer special pricing for non-profit organizations. You’ll have to reach out to their customer support specialists for details.

How has Calendly Changed Over Time?

Best For

Calendly suits businesses of varying scales seeking an economical and intuitive scheduling solution. Particularly advantageous for solo entrepreneurs and small enterprises, Calendly's inclusion of a free plan caters to individual professionals and modest business setups.

Calendly in action
Reviewer's Rating
10/10

I use Calendly almost every day for client meetings, networking, and work-related scheduling. The key features I rely on include different calendar links for paid and unpaid meetings, as well as scheduling specific activities. I also find the polling feature useful for coordinating meetings across multiple people from different companies.

Another great aspect of the tool is the ability to create different availability settings for various types of meetings and limit how many of those meetings appear on my calendar in a given day.

What do you like about Calendly?

It is very easy to set up and start using immediately. There are extensive customization options for different types of meetings. The interface is clean and user-friendly.

Why did your organization buy Calendly, and how long have you used it for?

I bought Calendly to simplify managing multiple calendars and have been using it for over a year. I needed a tool that would make it easier for people to schedule time with me. I also wanted a solution that allowed me to charge for certain meetings while keeping others free.

Ideally, I wanted a tool that could be customized based on the type of meeting. Additionally, I needed a way to easily block out time and adjust my availability to account for vacations and other commitments.

What do you dislike about Calendly?

I wish I could create separate pages for different sets of meetings. It would also be helpful to edit the same settings for multiple meetings at once. While the public-facing page is simple, I would like more branding customization options at my current pricing tier.

Additionally, I wish there were an option to toggle between a daily and weekly view for people scheduling appointments.

How is Calendly different than their competitors?

It is one of the more widely used scheduling tools, making it easy for others to understand and use. It is also relatively affordable.

What Instructions should people think about when buying this type of tool?

Identify the specific scheduling challenges you want to solve. While it’s easy to choose a tool based on familiarity, make sure it aligns with your actual needs. Consider factors like scheduling volume, whether meetings need to be routed to different places, and if multiple team members will use the tool. Creating a comparison table to track must-have features can also be helpful.

How has Calendly changed or evolved over time to meet users needs?

I’m not sure if it has changed significantly in the past year, but I continue to discover new ways to use it. The onboarding process could be improved to help users explore more features.

What specific type of user or organization is Calendly very good for?

It is highly adaptable and works well for individuals as well as large organizations. While I’m unsure how well it functions for sales teams, it is an excellent option for professionals who frequently schedule external meetings.

What specific type of user or organization would Calendly not be a good fit for?

Depending on budget constraints, Calendly may become expensive for organizations with a large number of users.

What is Employee Scheduling?

Employee scheduling is the process of managing your employees' total available working hours and scheduling them properly to ensure the continuation of work with optimal productivity.

In easier words, an employee schedule outlines employee working hours across different work shifts so that everyone knows who’s working when.

Why is employee scheduling important?

A well-planned employee schedule means everyone in your workforce knows their working hours. This reduces miscommunication and allows managers and team leads to plan their work with more clarity.

In short, employee scheduling brings transparency to your workplace and leads to a more organized, satisfied, and motivated workforce.

On the contrary, the absence of staff scheduling can result in employees working overtime, losing interest in their jobs, and feeling burned out because of unplanned work and last-minute changes.

Research shows that frequent overtime poses a severe health risk to employees and directly impacts their productivity.

‍

Overworking reduces productivity and increases health risks

‍

This is why it’s crucial for large organizations that operate across shifts to carefully plan their employee schedule and ensure that their workforce performs at the optimal level.

This is where employee scheduling software comes in.

Pro Tips on SMB Employee Scheduling Software

What Is The Best Employee Scheduling Software For Your Business?

We’ve covered some of the world’s highest-ranked and most widely used employee scheduling software in this article.

Most of them offer similar features and benefits. However, they’re all different products with their unique strengths and weaknesses.

Which tool is right for your business depends ultimately on your specific scheduling needs. Since most of these software products offer free trials, free plans, or demos, we recommend using these options before finally choosing a product for your business.

About the Author

Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast
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Phil is the founder of SelectSoftware Reviews, a website dedicated to helping HR and Recruiting teams find and buy the right software through in-depth, expert advice. He has bought over $1 million worth of HR and Recruiting tools. Additionally, as of 2023, nearly 3 million HR professionals have relied on his advice to determine which business software they should buy.

Phil studied finance at New York University and started his career working in venture capital before getting his MBA from Harvard Business School. His in-depth understanding of the Saas landscape, especially HR Tech, stems from nearly a decade of researching and working with these tools as a computer programmer, user, and entrepreneur.

Featured in: Entrepreneur Harvard Business School Yahoo HR.com Recruiting Daily Hacking HR Podcast HR ShopTalk Podcast Employer Branding for Talent Acquisition (Udemy Course)

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