11 Best Benefits Administration Systems (2024)

Deel makes it easy for us to pay our international contractors. It ensures we are adhering to each country's legal and compliance standards. It is very easy to process separate payroll along with our regular payroll system. The tool is affordable and straightforward, and it only charges us for what we use each month.

We implemented Deel in order to pay our international contractors. The software we were using did not offer international payroll services and it became a necessity for us to look for one that offered such a feature. In addition, we also had to adhere to the compliance and pay standards of other countries, so we needed a third-party payroll system. We've been using Deel for over 2 years now, helping us solve all the problems we had before.

It does not integrate with our HRIS, Rippling. It does integrate with several other HRIS tools, however. No other negative feedback to share.

I like how simple Deel is. I can create contracts and payment schedules for contracts easily. I can terminate a contractor quickly and I feel confident that I am doing so in a compliant way. It is easy for new admins to be added to the tool so my finance team is involved with payments and contracts.

You should use Deel if you have international contractors. If your current payroll tool does not offer an easy or affordable way to pay global employees, consider using Deel.

Some new features I've seen in the tool include an onboarding tracker and a global payroll feature with more robust offerings. They add new countries as well and service 90+ countries currently.

One with global contractors.

I love their customer service, they always have an answer for you and make my job so much easier. The interface is fantastic, and the design is very appealing, which is a huge factor for someone that uses it quite often. I also really like the admin dashboard, Gusto will list outstanding tasks with their deadlines and will prompt you with helpful information to finish the task.

My company is a portfolio company for High Alpha Innovation. Gusto is the go-to HRIS for all portfolio companies. We have been using it since we started in 2020 and have even used it for one of our own portfolio companies. Gusto is a very easy-to-use tool that has fantastic customer support. When you're working for a start-up, you don't want to spend a long time on payroll and Gusto really helps with that. It's also very easy to set up a new instance of Gusto for a company - it took like two hours and was a painless experience due to Gusto's interface.

Sometimes the outstanding tasks aren't accurate, we recently had tasks pop up for an employee that has been gone for two years. This is very specific, but I wish that you could make some employee documents private to employees, all the documents you upload are automatically public and don't give you an option. I dislike their benefits -- we ran a quote before and it took a few weeks to get back the quote and it was incredibly expensive.

The only similar tool I've used is a PEO called Justworks. I'm not sure if it's a fair comparison, since PEOs pretty much do everything for you. I will say, it was nice that you could set up Gusto in a day and run payroll the next day if needed. For Justworks, you have to wait until the system start date, which can be weeks later.

I think that customer service is a huge buying criteria, especially if you have an inexperienced team. It's invaluable to have experts that you can call or chat with at any time. Cost is definitely a big factor that differs from organization to organization. It's sometimes worth it to pay a little bit more to make your life easier and that's what we've found with Gusto. Lastly, I think that it's important to have an easy-to-use system for both HR and employees. Payroll is VERY important which makes it vital to have a system that is easy to comprehend.

Gusto has become more well-rounded over the years. Last year, they added performance reviews into the mix. It's definitely not perfect and not very customizable, but it's a free add-on, which can be a huge value to organizations that don't have performance management built out.

Small to mid-sized organizations. I think it could work for a small start-up, but would be better for slightly more mature organizations.

1. Super Simple: Onpay is easy to use, even for someone who’s not a payroll expert.
2. Tax Magic: It takes care of all our tax filings automatically, saving us a lot of time.
3. Great Value: For what it offers, the price is excellent, especially for a smaller team like ours.

We bought Onpay because our previous payroll system was outdated, causing delays and errors that made payroll days difficult. We needed something reliable and easy to use, especially for our small team. Onpay met all our requirements with its straightforward interface, automated tax filings, and affordable pricing. It also integrates well with benefits and handles employee onboarding efficiently. I've been using Onpay for about a year now, and it has significantly reduced our administrative workload.

1. Limited Customization: I wish there were more options to customize reports and dashboards.
2. Customer Support: The support can be slow at times, which is frustrating when you need quick assistance.
3. Advanced Features: It lacks some advanced features that larger businesses might need, making it feel a bit basic for more complex needs.

Onpay stands out with its straightforward, user-friendly interface and great value for money. Unlike some other tools I've tried, it's incredibly easy to navigate and doesn’t overwhelm with unnecessary features. I appreciate that it automates tax filings, which many other tools don't do as effectively. While it might lack some advanced options that larger businesses may need, for a small team, it offers the right balance of functionality and simplicity at a great price.

1. Ease of Use: Choose a tool that is easy to navigate, so you’re not stuck figuring out complex menus.
2. Automation: Ensure it handles tax tasks and direct deposits automatically to make payroll days stress-free.
3. Support: Verify that the support team is helpful and quick to respond when needed.
4. Cost: Make sure it fits your budget without sacrificing essential features.

Onpay has improved over time by keeping things simple and adding useful features. They have perfected automating tax filings and direct deposits, making payroll days easier. The interface has become increasingly user-friendly, which is a big plus.

It is ideal for small to mid-sized businesses that need a payroll system without extra complexity. It’s perfect for those who want an easy-to-use platform that handles all the payroll essentials, such as automated tax filings and direct deposits. If you’re running a business and want something straightforward and affordable without all the complicated features, Onpay is an excellent choice.

The platform makes it simple for employees to navigate benefits options and access important information without confusion. Bennie provides fast and reliable customer service, helping employees and HR teams resolve benefits-related questions efficiently. The clean and well-organized dashboard ensures a smooth user experience, making it easy to find what you need quickly.

Our organization purchased Bennie to address inefficiencies in managing employee benefits and improve accessibility for our workforce. Before Bennie, navigating benefits enrollment and handling HR inquiries was very time-consuming.

We needed a user-friendly platform that could simplify benefits selection, provide guidance to our employees, and integrate with our existing HR systems. Bennie has significantly streamlined our processes by offering personalized benefits recommendations, cost transparency, and real-time support for employees.

While Bennie offers great features, the pricing can be steep for smaller teams looking to manage costs effectively. Expanding the range of benefits, such as additional wellness perks or financial planning tools, would make the platform even more valuable. Some features could offer more flexibility to tailor the experience to our company’s specific needs.

I prefer all-in-one solutions such as Rippling and Justworks. However, Bennie provides a strong option for benefits management, especially for smaller organizations that do not want to invest in the higher cost of platforms like Rippling.

Buyers should consider the size of their company—Bennie is well-suited for smaller organizations. It's important to evaluate how the platform integrates with existing systems and whether it offers the flexibility to scale up or down as the company grows.

Bennie has remained fairly consistent over time, without significant changes or updates to adapt to evolving user needs. While the platform continues to provide a simple and intuitive interface, there haven't been many enhancements or expanded features beyond its core offerings. Users who have been on the platform for a while may notice that benefit options and integrations have stayed largely the same.

Bennie is best for smaller organizations.

• Very organized to track international payroll and PTO.
• User friendly for both hiring manager and employee.
• Great dashboard and easy to navigate.

We made international hires. Remote provided a safe space for us to negotiate, track and provide timely payments to our international employees. Remote provides similar HR/Payroll usage as another in-house system for example like TriNet.

• If you’re unfamiliar with international payroll processing, it can be confusing.
• Invoices need to be attended to so employees do not miss timely payouts.
• Benefits and policies can be different country to country.

Remote is the only platform I have used for international hiring purposes.

• What does the hiring manager and employee need access to regarding payroll, benefits and HR purposes when hiring internationally.
• Confirmation that Remote can support the respective country you are hiring someone

I’ve used Remote for about 6 months now and it’s worked like a charm. They provide a great customer support team that is responsive and knowledgeable about everything related to hiring and payroll policies with respect to regions and countries.

Companies that are looking to expand hiring internationally.

1. The tool ensures compliance with employment legislation across different countries.
2. It handles payroll functions, including currency and tax laws, specific to each country.
3. The platform provides a unified experience for all employees globally, which can be managed from a central location.

The organization I worked for needed to streamline its payroll and HR platform to cover all global locations. We were struggling to manage payroll efficiently while complying with various employment laws. The financial burden of maintaining multiple teams to oversee these functions was also a concern, as it was costly to ensure accuracy and compliance. Payroll was our primary focus, so we sought a platform that could handle these tasks without requiring a large, expensive team in each country. We have used this tool for several years now, with significant improvements in efficiency and cost savings.

1. The primary support is via chat, which can be inconvenient during urgent situations.
2. The cost might not be suitable for startups or small businesses.
3. The learning curve is steep for large companies, requiring significant time to implement and integrate fully.

Papayaglobal offers a globally integrated service that ensures compliance with employment and tax legislation. Compared to similar tools, it is user-friendly once you become familiar with it. The ability to manage all employee functions from headquarters on a single platform distinguishes it from others, making it a valuable investment.

Papayaglobal is ideal for large companies with multiple global locations seeking a unified platform for HR and payroll management. It is particularly beneficial if you want to manage these functions centrally while providing a consistent experience for all employees.

Papayaglobal has become more user-friendly and has expanded its support options. It now offers more integrations with other software, making it even more versatile and useful.

Papayaglobal is excellent for large, multi-location organizations. It is particularly useful for companies with global operations looking to consolidate HR and payroll functions into a single team at their headquarters.

1. Namely offers excellent benefits brokerage and administration, making it easy to manage employee benefits.
2. The customer service provided by Namely is outstanding, with quick and helpful responses to our needs.
3. The onboarding process for new employees is streamlined and efficient, reducing the time and effort required to bring new hires on board.

My organization plans to expand in the next two years, and we were looking for an HRIS software that is manageable for both supervisors and employees. We needed a system that could effectively track new employees throughout their tenure with the organization, and management agreed that we required software capable of scaling as we grow. After going through a thorough selection process with various HRIS companies, we found it challenging to choose the best fit for our organization. However, we were impressed that the team at Namely answered all of our questions and provided excellent guidance during the implementation process. We have been using Namely for about one year, and we are very satisfied with it so far.

1. Uploading form templates into Namely can be challenging, requiring additional time and effort.
2. The ability to add e-signatures to documents is limited, which could be improved for better functionality.
3. Making edits within the platform can sometimes be difficult, causing frustration when changes are needed.

I like that Namely is good for small and mid-size companies just starting their HR Department. They don't oversell products like some other HRIS software - they give you what is needed.

When purchasing Namely, it's important to consider its functionality and whether it meets the specific needs of your organization. It is also essential to evaluate whether the pricing fits within your budget, especially if you are a new or smaller company. Namely’s capacity to grow with a company is a key advantage, making it a good option if your organization is planning on expanding in the near future.

Namely has evolved to be very user-friendly for both employees and administrators, making it easier to navigate and use on a daily basis.

Namely is particularly well-suited for small to mid-sized companies looking for a comprehensive HRIS solution that can grow with their needs.

• The platform is user-friendly for both employers and employees.
• It provides a centralized system to manage all employee benefits.
• It simplifies and streamlines the open enrollment process.

Maxwell Health was provided to my company through our insurance provider. Prior to this, my company did not have a centralized platform for managing employee benefits. Maxwell streamlined our open enrollment process and overall benefits management. It provided a single platform for employees to access and manage their benefits easily.

Additionally, it simplified benefits administration for the HR team, making the process much more efficient.

• It can be challenging to get direct support within the system.
• There were occasional issues with employee records after they updated their personal information.
• From an employer’s perspective, it was difficult to make changes during open enrollment once the official deadline had passed.

Maxwell offers a simplified and user-friendly platform that employees can easily navigate and understand.

Pricing should be a key consideration when selecting a platform. Ensure the tool is user-friendly for both employers and employees to avoid unnecessary complications. Integration with your payroll platform is highly beneficial for seamless administration.

Confirm that it is compatible with your offered benefits and your insurance broker’s platform(s) to avoid technical issues.

he platform has undergone slight modifications to improve usability, making it more user-friendly for employees.

Maxwell is well-suited for organizations that provide multiple benefits to their employees.

• Rippling is easy to reach when I have a question; if the chatbot can’t answer, they immediately connect me with a live representative.
• The apps/icons on the homepage make it easy to find what you need, and the interface is very user-friendly.
• I hired an hourly employee, needed to set up the timekeeping system, and the integrations were straightforward.

We bought Rippling because the CEO had used the system before. We began searching for a tool in Q1 2025 and started using Rippling in April 2025. We are a small startup with only a handful of employees, and we initially needed a solution to manage our benefits plan and employee payroll.

Their customer service was known to be great, and the integration and setup were easy. Rippling's chatbot is convenient and quick when we have questions. I’ve used it to set up new policies, such as the time-off policy, in the system.

• Rippling sends a lot of notifications, and there’s no way to reduce the number.
• The icons on the left aren’t customized to what we use—instead, everything they offer is listed.
• I don’t really have another con.

I like the large icons on the Rippling homepage. It simplifies navigation throughout the platform. I also really appreciate the chatbot feature, which can be used for any question. If it can’t provide an answer, it offers to connect you to a live agent. This is much faster than the service provided by the last two tools I used.

Being charged per user could be expensive for companies with a high number of employees, so pay attention to that detail. We are very small, so Rippling works well for us. Before buying this type of tool, make sure the interface is intuitive and user-friendly for both users and admins. Depending on your current systems, double-check the integration capabilities.

Rippling hasn’t changed since we started using it. We were told they’ve had some recent AI enhancements and tools.

Small to medium-sized companies. Rippling’s especially good for startups because it’s easy to get started and use.