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Hiring talent from across the globe is complicated for several reasons. It requires you to establish local entities in these countries to stay compliant with their local laws and recruiting legislation. Both Deel and Remote eliminate this complication by helping you hire, onboard, and pay employees globally through employer of record services, with local entities established in the countries they cover.
They both have all the features you would require from an international payroll software that also hires and onboards employees, with subtle differences we will highlight later on in the article. Their major differences are coverage and operation.
While Deel is available in over 150 countries, Remote currently has 90 countries available and plans to add more in the coming years. Regarding operations, both Deel and Remote function as employers of record. Deel has closed the gap with Remote regarding HR software features, due to Deel's recent successful launch of multiple HR tools following major acquisitions.
There are other differences, of course, between the two, all of which we will discuss in the remainder of this article.
Remote vs. Deel: Features
Both Deel and Remote are SaaS, web-based, payroll software solutions for hiring and paying employees locally and internationally using locally compliant contracts. So you would expect them to have features suitable for remote teams, such as global payroll and benefits management, tax compliance, employee onboarding, and so on.
Remote and Deel have taken different paths to their current offerings. Remote initially incorporated several core HR software features, such as HR management, time-off tracking, vacation management, and recruitment management, right from the start.
Deel, on the other hand, began with a primary focus on hiring and managing global talent. However, over the past few years, Deel has significantly expanded its HR capabilities through strategic software acquisitions. Specifically, Deel has completed 10 acquisitions in the last five years, including the recent additions of Safeguard Global’s payroll division, the people development platform Zavvy, and the London-based EOR provider, Omnipresent.
Deel vs. Remote Pricing
Deel Pricing
Deel offers a subscription-based pricing model starting from $49 per month, per contractor you hire in any of the 150 countries Deel operates in.
You can also hire full-time remote employees overseas without having to set up a legal entity in the host country with Deel EOR, starting from $499 per month.
As for global payroll, Deel charges $29 per employee per month.
Remote Pricing
Remote EOR's pricing is slightly higher than Deel's for Employer of Record services, costing $699 per employee per month. However, its contractor management service is more affordable, starting at $29 per month. Both companies charge the same amount for global payroll: $29 per employee per month.
Integrations
Both Deel and Remote have continually improved their integration capabilities since our last review, which is a positive development for users. However, it’s clear from the following table that Deel currently offers a much more diverse range of integrations than Remote.
Customer Support and Success
When it comes to support, both Deel and Remote have the typical customer support features like email support, FAQs, and a knowledge base to educate customers on local and global compliance, payroll, remote work culture, and legal. However, Remote tends to stand out more for its phone support option, whereas Deel doesn’t.
Major Customers
Though recently founded, Deel has made a name for itself and is competing with the big boys like ADP and Rippling for market share. Their unique solution to global payroll has brought in customers like Binance, Redstone, and Slite, among others.
Remote is fairly new in the game and their major clients are budding startups. However, they are trusted by several big partners like Arduino, GitLab, and Loom.
Deel vs. Remote on User Experience
Here's a screenshot of Deel:
One thing users appreciate about Deel is the easy-to-use, friendly interface and excellent customer service. The fact that users can receive payment via crypto is also an added advantage. A user we interviewed, Nicole Bell, said:
“We implemented Deel initially as a way to pay our onshore 1099 contractors, track their contracts and contact information outside of our HRIS. After two years, we had a new problem to address and changed our Deel platform to include an EOR. We had offshore contractors that we wanted to bring on as full-time employees to retain them and ensure compliance with the IRS. The change was seamless and the EOR is intuitive, informative and our offshore employees have been satisfied with the service from their end.”
That being said, a drawback common to most Deel users seems to be that the upfront requirement of a month's salary deposit for EOR payroll, which can negatively impact cash flow.
Now, here's a screenshot of Remote:
Remote is also doing great with its customer service. Most users describe it as “personal” - almost like they partner with you to make things work. Another user we connected with describes their experience:
Jon Ratski, Senior Manager, HR Operations - LabConnect:
“It is easy to set up new countries depending on business needs as an EOR provider. The easy-to-use platform helps us identify and manage our talent well. Global benefits allow us to navigate new countries without worrying about the nuances of benefit offerings.”
One thing worth mentioning is that users mainly complain about the high price of the EOR module.
Deel or Remote: Bottom Line
Both Deel and Remote are excellent global employers of records (EORs) that will hire, onboard, and pay your employees and contractors anywhere in the world. Their modus operandi boils down to the principal objective behind both platforms.
Deel primarily set out to be a platform where organizations can hire employees and contractors across continents without compliance or legal complications. This is evident in their coverage. Operating in over 150 countries, this gives employers the opportunity to hire from virtually anywhere in the world. This objective is also evident in their support and integration. If you notice, Deel’s phone support isn’t available, and there is a deposit to consider. However, it offers many integration options to incorporate HCM software into your process. Remote, on the other hand, does offer (excellent) phone support, but its EOR is more expensive and has limited country coverage.
Looking for Deel and Remote Alternatives?
If you need a reliable employer of record partner to employ staff in a certain region, take a look at our selection of:
- 20+ Best Employer of Record - Canada
- 11 Best EOR - The Philippines
- Best EOR in Singapore
- 7 Best Employers of Record - UAE
- 10+ Best Employers of Record - UK
PS: If you are an organization that conducts most of your business remotely, check out our top team remote management tools that will help you engage your employees and grow your business.
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