Business Software
The SSR Blog: Everything HR Technology
Five Metrics to Measure Customer Experience ROI
There are different metrics to measure the ROI of customer experience initiatives. This article...
December 14, 2020
Seriously, a Free LMS Really Can Be an Effective Tool for Business
Wondering whether to get a free LMS or shell out some of your budget on one? We’ll help you...
December 9, 2020
When HR Tech Goes Too Far - Microsoft’s Employee Surveillance Technology
While advances in HR Tech are great, there is a fine line of advancement and overreach...
November 25, 2020
The Difference between CEM and CRM Software Solutions
CRM and CEM are business solutions that are commonly confused with one another...
November 16, 2020
Five Types of Customer Experience Management Software
There is more than one way to improve customer experience through software solutions...
October 20, 2020
What Is WorkTech?
WorkTech is redefining how HR and People teams do across the employee lifecycle.
February 5, 2019
The Intrinsic Value of a SaaS Business: A 20 Year DCF
Here’s how I’m using a DCF to value high growth SaaS companies.
December 31, 2018