Business Software

The SSR Blog: Everything HR Technology

The ROI of Buying Customer Success Software...

You Need Customer Success Software, Especially If These 3 Things Happen

Your customer success software ROI metrics are knowing when and how to improve your product...

July 21, 2022
Customer success strategy...

The Ultimate Toolkit for Designing Your Customer Success Strategy

Everything you need to know before designing your customer success strategy...

July 14, 2022
11 Effective Customer Engagement Strategies...

11 Effective Customer Engagement Strategies to Boost Customer Loyalty and Profits

Find out effective customer engagement strategies to be on top of your ideal customers' minds...

May 26, 2022
The ultimate guide on account management...

Account Management: what is it & best practices

Read this article to learn everything you need to know about account management plus best practices.

March 31, 2022
Learn how to implement a knowledge management system...

The Ultimate Guide on Knowledge Management

Learn how to implement a knowledge management system to improve user experience and lower costs...

March 31, 2022
What Is "Customer Community" & How to Build Your Own

Customer Community: What is It & How to Build Your Own

This article details what a customer community is, its benefits, and how you can build your own...

March 30, 2022
What is Contractor Management Software?

What is Contractor Management Software?

Contractor management software is used for outsourced employee selection, administration, and more..

March 9, 2022
Professional Services Automation: A Complete Guide...

Professional Services Automation: A Complete Guide

Looking to get started with Professional Services Automation (PSA) software? Check out our guide!

March 2, 2022
Building Customer Service Strategy in 2022...

Building Customer Service Strategy in 2024 (Step-by-Step)

We have outlined the steps you need to take to implement a successful customer service strategy...

February 17, 2022
5 Best Practices for Successful Software Development...

5 Best Practices for Successful Software Development Collaboration

How to realize the benefits of software development collaboration in your organization’s day-to-day.

January 26, 2022