Business Software

The SSR Blog: Everything HR Technology

Web3 Talent Strategy: An Interview with Elliott Garlock

Read here for Elliott Garlock’s recruitment perspective on Web 3, the decentralized internet.

11 Key HR Metrics: How to Measure & Use Them Intelligently

How to continuously measure the value of human capital using HR metrics...

Help Desk vs. Service Desk: differences & "1:1 Comparison"

In this guide, we analyze and compare help desk and service desk services and software...

Account Management: what is it & best practices

Read this article to learn everything you need to know about account management plus best practices.

The Ultimate Guide on Knowledge Management

Learn how to implement a knowledge management system to improve user experience and lower costs...

Customer Community: What is It & How to Build Your Own

This article details what a customer community is, its benefits, and how you can build your own...

Professional Services Automation: A Complete Guide

Looking to get started with Professional Services Automation (PSA) software? Check out our guide!

Why HR Software Is Not the Answer to Your Problems

You may want to revamp your reasoning for considering HR software. Here is why...

The Power of People Analytics

Expert Dan George talks about people analytics and how companies can get started with it...

Employer of Record vs. PEO: Finding the Right HR Outsourcing Option for Remote Work

We are going to explore these two HR practices and their respective suitability for remote teams...