VidCruiter is well-respected for having one of the most sophisticated video interviewing solutions on the market. While constantly expanding its services to cover the entire hiring process, the platform maintains excellent quality in both core products and customer care.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Scalable and customizable — users pay for what they need and can purchase more features as they grow.
- Robust pre-recorded and live video interviewing with advanced automation.
- Browser-based, so it works across devices without installing apps.
- Available for recruiters in eight languages and supports job seekers in dozens more.
- 24/7 live agent support, assigned account manager, and on-demand training.
CONS
- Because the product is feature-rich and highly customizable, the implementation phase can be time-consuming.
- Advanced search and technical skills testing features within the assessment module leave room for improvement.
- No free or trial version.
- Undisclosed pricing.

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Being one of the first players in this space, VidCruiter’s product is both highly refined and broad in application. This review covers their video interview features, ATS, interview scheduling, and more.
VidCruiter offers two core interview products: one uses pre-recorded prompts, and the other creates a live video environment for interviews. They are offered individually but can be used together in keeping with the user’s needs.
VidCruiter Pre-recorded Video Interviewing
VidCruiter’s pre-recorded video interviewing is great for large organizations with candidates in multiple time zones. A single recorded video can reach hundreds of people at once, and interview results can be ready for evaluation within a week.
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The feature also supports efforts against bias by providing a consistent and structured interview experience for every candidate. Each is given the same question set, the same number of attempts, and the same time limit.
VidCruiter Live Video Interviewing
While pre-recorded video interviewing can be helpful in streamlining high-volume recruitment efforts, VidCruiter’s live video interviewing emphasizes a personal touch by creating a two-way street for employers and candidates to get to know each other.
A switch from Zoom or Meet to VidCruiter’s live interview platform can be an upgrade for the functionality and user experience. The tool is simple to use, and unlike other general-purpose video meeting options, it is specifically designed for interviews. The platform handles the process end-to-end, from scheduling to notetaking, storage and evaluation.

During user testing, we were impressed by the interviewer interface, which simultaneously displays the candidate, the question set, and the rating guide. This level of process consistency can be tremendously helpful in supporting compliance and combating bias.
The candidate interface is designed for simplicity. One notable feature is that the candidate can test their technology (video, speakers, microphone, internet speed, etc.) before entering the call.
One thing to note: like any technology, video interviewing can be a game-changer. However, it is critical not to mistake having a cutting-edge platform for an excellent interviewing process. Streamlining the procedure is not the same as creating a positive experience for both interviewer and interviewee, and the latter is more important than the former.
Whether or not a company uses VidCruiter for this, the time investment cannot be overlooked. A compelling and engaging hiring process must be tied to a company culture that is ready to be showcased and that can take years to establish.
VidCruiter’s brand-building and global-reach capacity can only be a massive asset for teams who have built and curated an engaging company culture that is ready to wow the world.
VidCruiter Interview Scheduling
This product integrates third-party calendars and syncs meetings in real-time.
Among our favorite features, we love that VidCruiter is friendly to candidates across continents. It handles time zone conversions and dozens of languages with ease.They include a simple feature that is absolutely critical when juggling international time zones: an automated reminder. As an international team, we know firsthand how an automated reminder can be the only thing that stands between the best intentions and an accidental no-show.
In keeping with an increasingly global workplace, VidCruiter is investing heavily in their scheduling product. We look forward to seeing what else the tool has to offer in the future.
VidCruiter ATS
VidCruiter’s ATS may not be their best-known product, but it is not a feature to be missed. In addition to standard features like job posting, pre-screening with boolean search, interview scheduling, and numerous reports based on empirical data, their ATS can be used to entice the talent pool with culture-showcasing career pages and tailored job recommendations based on job seeker location.

On the other hand, Quick Apply is a separate, standalone ATS tool that is a great add-on for teams who want to speed up the hiring process but don’t want to replace their current ATS. Quick Apply plugs into the user's existing applicant tracking system and enables job seekers to apply directly from job portals like LinkedIn and Indeed without further log-ins or uploads.

VidCruiter Recruiting Product
VidCruiter's recruiting product combines online skills testing and automated reference checking with their ATS, video interviewing software, and scheduling tools.
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The skills testing tool offers assessments for so-called “hard” and “soft” skills. Test scoring and ranking are automated, but interviewers can customize messaging to candidates for results and next steps.
Their automated reference-checking tool is simple and effective. Anti-fraud detection features run alongside automation that moves the process seamlessly from the candidate to the reference and back to the company.
For those that have several positions to fill globally, adding VidCruiter’s virtual event host tool to the Recruiting product can be a nice move to expand their talent hub.
We have strong convictions about pricing transparency, though it is somewhat rare in this space. We also love free trials. Despite VidCruiter's choice to provide neither, we still love this product.
The results of our in-house software testing, expert input, and user feedback are undeniable: this is a robust, intelligent, and user-friendly product.

We would determine, with the leader of the department we were hiring in, what basic questions we wanted to ask all qualified candidates, including required questions we had created as an organization. We then had a variety of HR members record themselves asking these questions to put into VidCruiter. We then assigned the interview questions to the proper job postings, and as long as we funneled a list to VidCruiter of the qualified applicants, they would handle inviting those candidates to respond to these questions. We were then able to review the videos on our own time, save them and share them with the leaders, and follow up accordingly. It saved us a lot of time compared to the traditional phone screen method.

The interface for admins was very easy to use, and it was easy to set up new questions and to record ourselves professionally. We also found it easy to overlay our company logos so that the process aligned with our branding. The ability to watch back the interview responses was great, along with their easy-to-use rating scale.
In a previous organization I worked with, we bought VidCruiter because we had an onslaught of recruiting needs that took up a lot of time for our recruiters. We had basic questions we needed all of our applicants to answer, but due to time constraints, we were only able to target maybe 15% of the applicant pool at a time. With VidCruiter, we were able to set up a basic video interview of pre-recorded questions that we could automatically send out to all qualified candidates, without needing to schedule individual interviews with them. The tool was easy to use and to rate candidates on their responses. Plus, it integrated with our ATS, making it easy for applicants to transition to their platform.
Some users had issues with the technology required to complete the video interviews. This caused us to lose out on some candidates because responding to a video interview not only requires some technical acumen, but it is also a little less personal than an actual phone call. The video also had some lag issues with us in the past, both in recording new questions and listening to responses. The design of how to navigate the back end of the website could also use some work.
VidCruiter offers a competitive price, and their ability to integrate with a large number of ATS systems makes them a preferred service in this industry.
Integration is key. The last thing you want for your applicants is to force them to log in to multiple systems, to have to redo any part of their application process, or to feel like their candidacy is not being taken seriously. Find a vendor that can integrate well and gives a positive experience for your candidates.
Not that I'm aware of. The system has been pretty consistent for a while now.
Anyone that is doing a lot of hiring for the same position. This can be for entry-level jobs or for higher-end jobs that have a lot of openings. For us, we used VidCruiter for project management and sales openings, both of which get a large volume of applicants.
VidCruiter is not a great tool for one-off hirings or for companies that have a wide range of requirements for each position.
We used VidCruiter daily to manage our recruitment process. The key workflows included conducting initial video interviews, which allowed us to screen a large number of candidates efficiently. We utilized its customizable interview templates to ensure consistency across different roles and departments. The platform's scheduling tools helped streamline interview coordination, reducing back-and-forth communication.

VidCruiter offered extensive customization options for interview templates, making it easy to tailor the process to specific roles. The platform included robust onboarding tools, which facilitated a smooth transition for new hires. VidCruiter's scheduling tools streamlined interview coordination, reducing the administrative burden on our team.
We initially purchased VidCruiter to streamline our recruitment process with video interviewing and onboarding tools. The platform's features for candidate management and scheduling were appealing as we needed an efficient way to handle the high volume of applications. VidCruiter helped us simplify and organize our hiring process. We used VidCruiter for about two years before transitioning to another solution that better aligned with our needs for advanced AI-powered candidate analysis and seamless HRIS integration.
The platform's AI capabilities were not as advanced as we needed for in-depth candidate analysis. We experienced some difficulties integrating VidCruiter with our existing HRIS and other systems. The user interface could be more intuitive, as some users found it challenging to navigate.
VidCruiter stands out due to its extensive customization options and robust onboarding tools, which are ideal for organizations needing tailored interview processes and seamless new hire transitions. However, its AI capabilities are less advanced compared to competitors like myInterview, which excels in AI-powered video screening and detailed candidate analysis. Integration with existing HRIS systems can also be more challenging with VidCruiter.
We prefer myInterview because of its superior AI-driven insights into candidates' soft skills and its seamless integration with our HRIS. These features significantly enhance our hiring efficiency and decision-making processes, making it a better fit for our needs.
Ensure the platform is intuitive for both recruiters and candidates to avoid slowing down the hiring process. Look for tools with robust AI capabilities that provide valuable insights into candidates' soft skills and personalities. Check if the tool integrates well with your existing HRIS and payroll systems for efficient onboarding and seamless data management.
Consider features that improve the candidate experience, such as flexible recording times and user-friendly interfaces. Ensure the tool can scale with your company's growth and offers customizable options to meet specific hiring needs.
VidCruiter has continuously evolved to better meet user needs by enhancing its video interviewing and onboarding tools. The platform has introduced more customization options, allowing companies to tailor the interview process more precisely to their needs. Improvements in user interface design have made it more intuitive for both recruiters and candidates.
VidCruiter is good for medium to large organizations that require extensive customization in their hiring processes. It is ideal for companies with a complex recruitment process that benefits from tailored interview workflows and robust onboarding tools.
Small businesses with limited budgets may not need VidCruiter due to lower recruitment needs and higher costs.
Our team uses the software for both live and pre-recorded interviews with candidates. For the most part, we use the pre-recorded function with candidates, allowing them to record themselves answering questions that we have predetermined for their interview. Following their interview, our team spends one day a week, going through all of the applicants that had recorded an interview to be able to quickly make decisions on who we would advance to the next round.
Additionally, within the system, we leveraged a custom rating scale to provide a consistent experience when reading candidates. This really helped our team when considering applicants and measuring them all against the same criteria.

1. Overall, the ability to offer both live and recorded interviews.
2. The cost of the offering was very reasonable compared to its competitors.
3. The customer service you are able to receive from them when needed on demand is wonderful. They’re very responsive usually within a matter of just a couple of minutes.
My organization was looking for a way to screen applicants for an initial interview in an effective and efficient manner. Knowing that, we started exploring options for video interviewing both pre-recorded and live.
Through our research, we identified VidCruiter as an option and ultimately was the one that we implemented. We added their software during the pandemic and have used it since. It’s been a great help, and really reduced our screening times through recorded interviews as we have been doing a large amount of hiring.
1. The company is based out of the country, which was not a preference of our organization for security and compliance reasons.
2. Overall, the functionality of the system, as a whole, was a bit more limited than some of its competitor's offerings.
3. The branding of the offering was a little outdated, and wasn’t as modern as some of the alternative options we considered.
Overall, their offering is reasonably priced software that can be used to accomplish the goal of conducting live or recorded interviews with candidates.
Many of the other offerings were much more expensive than what we were able to pay. It’s easy to use and the responsiveness of the customer service team is exactly what we needed. Some of the alternatives had much longer wait times in comparison, which we didn’t want to deal with.
It allows us to accomplish exactly what we need without paying a high price and without making our process super complicated for candidates, which we appreciate.
Overall, really determine at the start what you need a software for to help your process. If you are only needing it for basic functions, like conducting a live or recorded interview with candidates, you may find that there are some vendors that offer functionality way beyond that, which may be more than you need.
As a result, this means the price tag of those offerings could be significantly higher, more than you can justify, or are willing to pay. Once you’ve identified what you need and can pay, it really helps narrow down the list of vendors that you can move forward with.
One of the biggest improvements our organization has experienced in working with them is that they built integrations with other systems that now make our process really smooth.
For example, we utilize Workday for our HRIS and their software integrates smoothly. This wasn’t something we had at the beginning of our experience as a customer, but now have it and it’s really helped become a seamless transition from one software to the next.
Great for an organization that doesn’t need all the bells and whistles, but that needs an offering that can do basic functionality like live and recorded interviews with candidates. So ideally, the best fit would be for a small or medium size organization.
If you are a large organization, you likely want more personalized branding, a modern look and feel, and a more robust offering than what they can offer.
Very large organizations that want robust functionality, customization, and all the bells and whistles of a product offering. Their product has all the standard functionality that you may want out of an offering, but it is pretty foundational rather than an offering that goes over and above what you would normally need.

VidCruiter

VidCruiter

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Spark Hire

Criteria

Criteria
- Companies hiring fewer than 100 people each year.
- Those engaging candidates in countries where internet connectivity is unpredictable are better off with a lo-fi option.
- Those looking for a quick solution or low-cost, plug-and-play product.
- Those looking for AI-powered recruiting software.
VidCruiter is used by more than 100,000 recruiters, including Lowe’s, Lionsgate, Samsung, Bears, US Foods, and the United Nations.
- Video interviewing: Live interviews for shortlisted candidates and pre-record for first-round interviews.
- Interview scheduling: Seamless calendar integrations and ease of use for all timezones.
- Automated reference checking: Low-touch process with built-in security measures.
- Skills testing: Independent skill assessment and video proctoring available.
- Applicant tracking: Job posting, search filters, smart ranking, and branded content.
- Virtual events: Arrange hiring events in virtual spaces.
VidCruiter integrates with numerous ATS, HCM, HRIS, Payroll software, job boards, and background-checking solutions. Names of note include Greenhouse, ADP RM, ADP Workforce Now, ICIMS, Workday, Oracle, LinkedIn, Salesforce, SAP, Dayforce, and Checkr.
Contact Vidcruiter for a quote.
Teams who hire at least 100 people per year and have a well-developed culture to showcase. VidCruiter’s multilingual capacity also makes it a good fit for organizations that hire globally.
Since we last checked in, VidCruiter addressed a specific issue we had listed as a “CON” when we wrote a review three years ago. We are happy to report that the number of pre-built integration options now satisfies the criteria and has moved to the “PROs” list. Bravo for your impressive partner network, and welcome to the “pros”!
VidCruiter doesn’t put a time limit on their account manager services. They will ensure that you are comfortable with the platform and that the product is configured to accommodate your workflow.
Reports on VidCruiter’s account managers are generally quite positive. They often go above and beyond to help you explore the tool.
VidCruiter users are assigned a dedicated customer success manager in addition to the 24/7 live agent feature, on-demand training services, and self-guided training modules.
VidCruiter was founded in 2012 after CEO Sean Fahey experienced first-hand how traditional hiring processes can be slow and inefficient when he was tasked with rapidly hiring 200 people.
Worth noting about VidCruiter
On the topic of AI, VidCruiter’s product team reports that while they may use the technology to generate interview questions, they believe it can introduce unintended bias if used for evaluations. As state and federal laws adapt to this new landscape, employers should carefully consider if and how they will use AI in hiring.
Company HQ
Moncton, New Brunswick, Canada
Number of Employees
214
Year Founded
2012
Amount Raised
Undisclosed
FAQ
Who uses VidCruiter?
VidCruiter is designed for organizations serving various industries, including retail, manufacturing, education, health care, government agencies, and nonprofits.
How much does VidCruiter cost?
VidCruiter doesn’t have a flat rate, as its price is specifically tied to the number of products, the integrations, and the bandwidth needed to process the customer's number of applicants.
Does VidCruiter offer a free plan?
No, they don’t.
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