VidCruiter is well-respected for having one of the most sophisticated video interviewing solutions on the market. While constantly expanding its services to cover the entire hiring process, the platform maintains excellent quality in both core products and customer care.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Scalable and customizable — users pay for what they need and can purchase more features as they grow.
- Robust pre-recorded and live video interviewing with advanced automation.
- Browser-based, so it works across devices without installing apps.
- Available for recruiters in eight languages and supports job seekers in dozens more.
- 24/7 live agent support, assigned account manager, and on-demand training.
CONS
- Because the product is feature-rich and highly customizable, the implementation phase can be time-consuming.
- Advanced search and technical skills testing features within the assessment module leave room for improvement.
- No free or trial version.
- Undisclosed pricing.

Need Help? Talk to an HR Software Advisor!
Tell us more about your company & an HR Software Advisor will help you find the right software








Being one of the first players in this space, VidCruiter’s product is both highly refined and broad in application. This review covers their video interview features, ATS, interview scheduling, and more.
VidCruiter offers two core interview products: one uses pre-recorded prompts, and the other creates a live video environment for interviews. They are offered individually but can be used together in keeping with the user’s needs.
VidCruiter Pre-recorded Video Interviewing
VidCruiter’s pre-recorded video interviewing is great for large organizations with candidates in multiple time zones. A single recorded video can reach hundreds of people at once, and interview results can be ready for evaluation within a week.
.gif)
The feature also supports efforts against bias by providing a consistent and structured interview experience for every candidate. Each is given the same question set, the same number of attempts, and the same time limit.
VidCruiter Live Video Interviewing
While pre-recorded video interviewing can be helpful in streamlining high-volume recruitment efforts, VidCruiter’s live video interviewing emphasizes a personal touch by creating a two-way street for employers and candidates to get to know each other.
A switch from Zoom or Meet to VidCruiter’s live interview platform can be an upgrade for the functionality and user experience. The tool is simple to use, and unlike other general-purpose video meeting options, it is specifically designed for interviews. The platform handles the process end-to-end, from scheduling to notetaking, storage and evaluation.

During user testing, we were impressed by the interviewer interface, which simultaneously displays the candidate, the question set, and the rating guide. This level of process consistency can be tremendously helpful in supporting compliance and combating bias.
The candidate interface is designed for simplicity. One notable feature is that the candidate can test their technology (video, speakers, microphone, internet speed, etc.) before entering the call.
One thing to note: like any technology, video interviewing can be a game-changer. However, it is critical not to mistake having a cutting-edge platform for an excellent interviewing process. Streamlining the procedure is not the same as creating a positive experience for both interviewer and interviewee, and the latter is more important than the former.
Whether or not a company uses VidCruiter for this, the time investment cannot be overlooked. A compelling and engaging hiring process must be tied to a company culture that is ready to be showcased and that can take years to establish.
VidCruiter’s brand-building and global-reach capacity can only be a massive asset for teams who have built and curated an engaging company culture that is ready to wow the world.
VidCruiter Interview Scheduling
This product integrates third-party calendars and syncs meetings in real-time.
Among our favorite features, we love that VidCruiter is friendly to candidates across continents. It handles time zone conversions and dozens of languages with ease.They include a simple feature that is absolutely critical when juggling international time zones: an automated reminder. As an international team, we know firsthand how an automated reminder can be the only thing that stands between the best intentions and an accidental no-show.
In keeping with an increasingly global workplace, VidCruiter is investing heavily in their scheduling product. We look forward to seeing what else the tool has to offer in the future.
VidCruiter ATS
VidCruiter’s ATS may not be their best-known product, but it is not a feature to be missed. In addition to standard features like job posting, pre-screening with boolean search, interview scheduling, and numerous reports based on empirical data, their ATS can be used to entice the talent pool with culture-showcasing career pages and tailored job recommendations based on job seeker location.

On the other hand, Quick Apply is a separate, standalone ATS tool that is a great add-on for teams who want to speed up the hiring process but don’t want to replace their current ATS. Quick Apply plugs into the user's existing applicant tracking system and enables job seekers to apply directly from job portals like LinkedIn and Indeed without further log-ins or uploads.

VidCruiter Recruiting Product
VidCruiter's recruiting product combines online skills testing and automated reference checking with their ATS, video interviewing software, and scheduling tools.
.gif)
The skills testing tool offers assessments for so-called “hard” and “soft” skills. Test scoring and ranking are automated, but interviewers can customize messaging to candidates for results and next steps.
Their automated reference-checking tool is simple and effective. Anti-fraud detection features run alongside automation that moves the process seamlessly from the candidate to the reference and back to the company.
For those that have several positions to fill globally, adding VidCruiter’s virtual event host tool to the Recruiting product can be a nice move to expand their talent hub.
We have strong convictions about pricing transparency, though it is somewhat rare in this space. We also love free trials. Despite VidCruiter's choice to provide neither, we still love this product.
The results of our in-house software testing, expert input, and user feedback are undeniable: this is a robust, intelligent, and user-friendly product.

Our organization has been using Vidcruiter continuously as part of our international recruitment program for customer service/call center staff. We use the tool for its recorded interviewing functionality. This makes the whole shortlisting and first-round interviewing process convenient and more efficient. We also use automated interview scheduling, which saves a lot of time. During second-round interviews, we use the live interviews functionality as we need to make a closer examination of candidates.
I like how easy it is to use. I have found the customer support team to be responsive and helpful, which should not be taken for granted. The tool can be customized to suit your requirements and company processes, which makes it more usable.
We were going to engage in a big international, high-volume, virtual recruitment campaign. We had been using another well-known but more generalized video conferencing tool, but it lacked recruitment-specific functionality and was proving inefficient when hiring en masse. We needed recorded interviewing functionality because we were hiring in volume across multiple time zones, and manually arranging so many interviews was laborious and time-consuming.
Vidcruiter offered recorded interviews and automated interview scheduling, which helped us efficiently reduce our candidate longlists to several interview shortlists for each position we recruited for. This was then a manageable volume of candidates, after which we could manually arrange interviews. I have used Vidcruiter for about 12 months for high-volume, international recruitment.
Vidcruiter was quite hard to learn at first and requires help from support to make full use of the tool. I also experienced some video loading lag time, which meant that reviewing videos took a little longer. We also had a few problems integrating calendars for our automated interview scheduling workflow.
Customer support is very good compared to the competition. Although I found it harder to learn than some others, I found that it was very customizable compared to the competition, which was important as we are quite a quirky organization with unusual requirements.
If you are doing high-volume recruitment with staff in different time zones, you should focus on two specific features. The first is recorded interviewing, as this is the most efficient way to reduce longlists to shortlists and conduct first-round interviews. Automated interview scheduling is a must for high-volume recruitment, but check that it integrates well with your existing calendar systems.
I think that live video calls and video replays have become less glitchy and stream more seamlessly.
Vidcruiter is good for international organizations recruiting staff in high volume across different time zones.
Vidcruiter is not good for smaller organizations where face-to-face interviewing is crucial for accurate assessment.
We use VidCruiter daily to handle our hiring tasks. Setting up job postings within the platform is easy, helping us get our openings out quickly. Once we start receiving applications, we use the pre-recorded video interviews to screen candidates and gauge their suitability. For standout candidates, we schedule live video interviews through VidCruiter. It keeps everything organized and saves us from the hassle of scheduling. VidCruiter's integrated reference checking allows us to verify a candidate's background without extra effort. Overall, it's become our go-to for managing the entire hiring process, ensuring we find the right people without the usual headaches. It's been a real game-changer for us.
VidCruiter's video interview features save us time and allow us to quickly assess candidates' communication skills. The integrated reference checking simplifies our vetting process and provides reliable insights into candidates' backgrounds, which is crucial in our industry. The platform's user-friendly interface makes it easy for our team to collaborate and manage candidates throughout the hiring process.
Choosing VidCruiter was a no-brainer for us in the jewelry industry because it addressed our urgent need for a more efficient hiring process. We appreciated that VidCruiter offers both pre-recorded and live video interviews, which helped us assess candidates thoroughly right from the start. One feature we found particularly useful was their referencing service—they handle it seamlessly as part of the platform. In our line of work, where reputation matters a lot, having reliable references is crucial. It's been about a year since we started using VidCruiter, and this feature has definitely made our hiring decisions more confident.
Sometimes the platform can feel overwhelming with all its features, and it took us a while to get fully comfortable with everything. Occasionally, we've experienced minor glitches in the scheduling feature, which can disrupt our interview processes. While the customer support is generally good, response times could be quicker.
Compared to other similar tools we've tried, VidCruiter stands out in several ways. One main difference is its comprehensive approach to video interviewing, offering both pre-recorded and live options seamlessly integrated into one platform. This flexibility allows us to efficiently screen candidates while saving time on scheduling. Additionally, VidCruiter's integrated referencing service is a significant advantage in our industry, streamlining the background check process and providing deeper insights into candidates' qualifications and character. The platform's intuitive interface and customizable workflows make it easier for our team to collaborate and manage the entire hiring process effectively.
Ensure the tool offers the specific features you need and fits your company's size and industry requirements. Test the platform for user-friendliness to ensure it is intuitive for your team to navigate without extensive training. Look for demos or trials. Consider how well the tool integrates with your existing systems. Compare pricing plans and consider the value the tool brings versus its cost. Factor in scalability if your team or hiring needs are expected to grow.
VidCruiter has added more features like automated workflows, enhanced customization options, and improved integrations. They have also slightly improved the user interface, and customer support has gotten better.
- Medium to large organizations
- HR departments focused on streamlining recruitment processes
- Industries requiring thorough candidate screening
- Teams managing high volumes of applicants
- Small organizations with limited hiring needs
- Companies not prioritizing video-based candidate evaluations
- Industries where face-to-face interactions are essential for initial assessments
- Organizations with strict budget constraints
I use this tool throughout my workday. Of course, it is used more when we are hiring multiple positions. It creates and posts job requisitions, which is a great tool for tracking candidates. I also use it to review resumes and send out automated questionnaires. This allows us to filter applicants and schedule video interviews, which has saved the company many hours between the HR team. Having the ability to interview people in different time zones with VidCruiter has given us the ability to find highly talented staff members.

The automatic screening and scheduling of candidates have allowed us to focus on finding qualified applicants. Accommodating different time zones and schedules enhanced the candidate's experience and the efficiency of the interview process as a whole. Sharing feedback and communication also helped us make well-timed hiring decisions.
VidCruiter was great in helping us solve the inefficiency and inconsistency in our hiring process. Manually reviewing each candidate's resume and application, scheduling interviews, and discussing hiring decisions led us to miss opportunities, and candidates were frustrated with the length of time. Once we started using the program, it streamlined all of those issues, allowing us to significantly improve the time spent and obtain highly valued employees. I have two years of experience using this program and feel it has been a great tool for the HR team. It allowed us to focus on finding qualified applicants rather than spending a lot of time on ones that weren’t a fit for us.
The interface is more complex and requires more time and training. Troubleshooting with our IT team was not always flawless, causing us to contact customer support. Having to call to work out bugs would sometimes be time-consuming and not conducive to the flow of the day.
Many HR programs focus only on applicant tracking/video interviewing. VidCruiter offers a program that has screening, scheduling, and interviewing all in one program. It allows us to make the hiring process smoother and quicker. I like the flexibility of video interviews, as they are convenient for both the applicant and our team. Having the capability to speed up the interview and hiring process makes it ideal for both the applicant and the HR team.
Anyone considering this program should consider its features and functionalities. Having a checklist of tools needed and wanted will allow them to decide if VidCruiter is a good fit. Reading through other users' reviews and opinions will also allow them to get a real hands-on opinion on the program and customer support.
VidCruiter has evolved over time by expanding its recruitment tools to include more than video interviewing. It has improved its user-friendliness and integration with other HR software.
VidCruiter caters to mid to large-sized companies. It is a great tool for an entire office to be able to easily communicate and streamline interviewing and hiring.
VidCruiter may not be a good fit for companies that prefer in-person interviews as it focuses more on video screening.

VidCruiter

VidCruiter

Jobma

Jobma

Hireflix

Hireflix

Spark Hire

Spark Hire

Criteria

Criteria
- Companies hiring fewer than 100 people each year.
- Those engaging candidates in countries where internet connectivity is unpredictable are better off with a lo-fi option.
- Those looking for a quick solution or low-cost, plug-and-play product.
- Those looking for AI-powered recruiting software.
VidCruiter is used by more than 100,000 recruiters, including Lowe’s, Lionsgate, Samsung, Bears, US Foods, and the United Nations.
- Video interviewing: Live interviews for shortlisted candidates and pre-record for first-round interviews.
- Interview scheduling: Seamless calendar integrations and ease of use for all timezones.
- Automated reference checking: Low-touch process with built-in security measures.
- Skills testing: Independent skill assessment and video proctoring available.
- Applicant tracking: Job posting, search filters, smart ranking, and branded content.
- Virtual events: Arrange hiring events in virtual spaces.
VidCruiter integrates with numerous ATS, HCM, HRIS, Payroll software, job boards, and background-checking solutions. Names of note include Greenhouse, ADP RM, ADP Workforce Now, ICIMS, Workday, Oracle, LinkedIn, Salesforce, SAP, Dayforce, and Checkr.
Contact Vidcruiter for a quote.
Teams who hire at least 100 people per year and have a well-developed culture to showcase. VidCruiter’s multilingual capacity also makes it a good fit for organizations that hire globally.
Since we last checked in, VidCruiter addressed a specific issue we had listed as a “CON” when we wrote a review three years ago. We are happy to report that the number of pre-built integration options now satisfies the criteria and has moved to the “PROs” list. Bravo for your impressive partner network, and welcome to the “pros”!
VidCruiter doesn’t put a time limit on their account manager services. They will ensure that you are comfortable with the platform and that the product is configured to accommodate your workflow.
Reports on VidCruiter’s account managers are generally quite positive. They often go above and beyond to help you explore the tool.
VidCruiter users are assigned a dedicated customer success manager in addition to the 24/7 live agent feature, on-demand training services, and self-guided training modules.
VidCruiter was founded in 2012 after CEO Sean Fahey experienced first-hand how traditional hiring processes can be slow and inefficient when he was tasked with rapidly hiring 200 people.
Worth noting about VidCruiter
On the topic of AI, VidCruiter’s product team reports that while they may use the technology to generate interview questions, they believe it can introduce unintended bias if used for evaluations. As state and federal laws adapt to this new landscape, employers should carefully consider if and how they will use AI in hiring.
Company HQ
Moncton, New Brunswick, Canada
Number of Employees
214
Year Founded
2012
Amount Raised
Undisclosed
FAQ
Who uses VidCruiter?
VidCruiter is designed for organizations serving various industries, including retail, manufacturing, education, health care, government agencies, and nonprofits.
How much does VidCruiter cost?
VidCruiter doesn’t have a flat rate, as its price is specifically tied to the number of products, the integrations, and the bandwidth needed to process the customer's number of applicants.
Does VidCruiter offer a free plan?
No, they don’t.
About SSR

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However we may earn a small fee if you click on vendor links on this page.









