Best Outplacement Services and Software – October 2020

The best outplacement services companies help your ex-employees to get on the right track with their careers.  This is a huge benefit to any individual who has lost their job.  Outplacement done right will also have meaningful impacts on employee moral, the risk of lawsuits, and your employer brand.

Beyond the traditional services model, tech enabled vendors like Intoo can provide top notch outplacement at lower costs. Technology means less time spent on outplacement, and better trackable outcomes for employees.

In this guide, we’re going to walk through the top outplacement vendors that we’ve uncovered through our research, along with best practices to keep in mind when conducting layoffs – either on a large scale or one off.

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to.  We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software.  Most of the vendors featured on our site have no commercial relationship with us, we want to feature the best software for our readers regardless. Learn more

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Experts Consulted
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Top Outplacement Services

We looked at a broad swath of outplacement services and software firms to build our list of the best vendors. While you may have a regional player, or someone specific to your industry that is a good match for your firm, these are the outplacement programs that impressed us the most.

Intoo

Review

Intoo's (once CareerArc) outplacement offering is powered by proprietary technology that allows them to deliver a great service at a low price.  This means ex-employees can get connected immediately with a vetted coach (90% of which have PhDs or Masters).  It also means they can provide HR with in depth insights into employee activation rates, utilization of resources like resume review, and much more.

Intoo

Stats

  • 68000 career transitions supported globally each year
  • 97% satisfaction rating from candidates
  • 1550 experienced and local career coaches
  • 102 countries supported in 37 languages

Intoo

Pricing:

The pricing of Intoo’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies across all industries looking for an outplacement and candidate experience service provider.

Worth Checking Out:

Keystone provides in depth 1:1 in person coaching for mostly white collar workers who are let go as part of layoffs or one off separations.  They also have a group called Essex which specifically focuses on the unique needs of senior level executives.

Keystone

Stats

  • Keystone was founded in 1982
  • Keystone has more than 300 offices in over 45 countries.

Keystone

Pricing

The pricing of Keystone’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies seeking a service provider to coach and develop their existing leaders as well as find career opportunities for their displaced employees.

Worth Checking Out:

Part of the staffing giant Adecco, LHH offers transition services for employees who have been recently let go through 4,000coaches spread across 60 different countries.

Lee Hecht Harrison

Stats

  • Lee Hecht Harrison was founded in 1967.
  • Lee Hecht Harrison has more than 380 offices around the world.
  • Lee Hecht Harrison has more than 3,000 interactive e-learning courses.

Lee Hecht Harrison

Pricing

The pricing of Lee Hecht Harrison’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies looking to improve and better plan their workforce by investing in career transition support and coaching for their employees.

Worth Checking Out:

GetFive is a tech-enabled outplacement and career development platform that allows HR teams to engage employees at critical points in the employee life cycle. Specifically, G5's software allows impacted employees to connect 1:1 with career coaches, and generally systematize their job search (resume writing, job applications/alerts, interview prep, networking, etc).  This is a great solution for companies who want to do more than just check the box on outplacement.

GetFive

Stats

  • GetFive has a Net Promoter Score (NPS) of 82.
  • GetFive has more than 200 certified career coaches.

GetFive

Pricing

The pricing of GetFive’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies looking for an outplacement service provider that handles career transitions across all job levels.

Worth Checking Out:

Owned by Manpower Group, Right Management helps organizations streamline the way they source, manage and develop their workforces to ensure that they have the right talent. It provides global, integrated data-driven solutions across the talent lifecycle from talent attraction and acquisition to upskilling and development, and retention at scale.

Right Management

Stats

  • Right Management has more than 40 years of expertise in the talent lifecycle.
  • Right Management has helped more than 3.5 million people transition to new careers and opportunities.

Right Management

Pricing

The pricing of Right Management’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies looking for an outplacement service provider that does workforce planning, and takes care of career transitions as well as coaching across all job levels.

Worth Checking Out:

CMP offers in person and virtual coaching for newly separated employees. In addition, their tech allows people to search for jobs, and understand how their resume will be parsed by an ATS.

CMP

Stats

CMP has been in business for 17 years.

CMP

Pricing

The pricing of CMP’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies across all industries looking for an outplacement as well as talent development service provider.

Worth Checking Out:

Rise Smart can help your ex-employees with networking, resume updates, job search (via a proprietary job search engine), and of course has a wide array of 1:1 coaching options.

Rise Smart

Stats

  • RiseSmart has a 98% service satisfaction rating.
  • RiseSmart’s offerings are used in more than 80 countries across 40 industries.

Rise Smart

Pricing

The pricing of RiseSmart’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies looking for an outplacement service provider with an integrated talent database for job searching and networking purposes.

Worth Checking Out:

Challenger brings 50 years of experience to help transitioning professionals to find and get the right next job.  From resumes and LinkedIn profiles to negotiating the offer, Challenger Grey can help your eligible employees.

Challenger Gray

Stats

Challenger has over 1,000 service locations across 79 countries.

Challenger Gray

Pricing

The pricing of Challenger’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies looking for a global outplacement service provider with years of experience in career transition and coaching across all job levels.

Worth Checking Out:

Careerminds provides virtual coaching to ex-employees through 150 coaches across North America.  They are unique in that they will continue to help an employee until they land a new position.

Careerminds

Stats

  • Careerminds has over a 95% user satisfaction rate.
  • Careerminds promises to find put people back to work in an average of under 12 weeks.

Careerminds

Pricing

The pricing of Careerminds’s tools and services isn’t disclosed on their website. Contact their sales team for a price quote.

Best For

Companies looking for a tech-enabled outplacement service provider that can manage layoffs and downsizing, while finding opportunities for displaced employees fast.

Worth Checking Out:

Looking for an HR Tech consultant to help out?

We've hand picked a shortlist of consultants who can help with vendor selection, implementation, strategy, and more

Best Practices

There are a few best practices to keep in mind when doing a reduction in force (RIF):

Story telling: Help separated employees tell their story in a way that maintains dignity.  Story telling is important for talking to family and friends in addition to professional interactions while networking and interviewing.  Lastly, storytelling is important for one’s own sense of self.

Transparency: Have your outplacement provider help you communicate why and when this layoff will be happening.  You don’t want people to stress out for two weeks between and announcement and the actual event.  But, giving a pre-announcement with the logic behind a reduction in force lets people know you aren’t playing games and are trying your best to make this an easy process.

Cultivate hope: Outplacement solutions that allow employees to cultivate hope are giving people their best possible chance of success, and also engendering a sense of camaraderie.

Align incentives: Separated employees who sue their ex-employer, or go on social media rants are shooting themselves in the foot when it comes to their future career.  Both company and employee should have the same goal of getting this person to the next phase of their career.

Final Advice

If your company is contemplating a layoff, or maybe just has recurring terminations, you should consider how an appropriate outplacement package can help drive value to your business, and the individuals you’re parting ways with.

Some of these programs are very expensive.  However, with the advent of technology, it’s become more and more attainable for companies to offer these services to exited employees.

The bottom line is that any separation is going to be a bad day.  The top outplacement firms make it less bad, and hopefully allow all parties to have a happy ending.

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