The 10 Best Restaurant Scheduling Software Tools - 2023 - Expert Rated
The top restaurant scheduling software products, with benefits, pitfalls, pricing, and more.
Managing staff schedules is among the most challenging parts of running a successful restaurant business. Last-minute leave requests, unplanned shifts, and miscommunication among team members can severely hurt productivity and cost a restaurant thousands of dollars.
As economies around the world are bouncing back from the pandemic restrictions, coping with new ones, or dealing with rapidly-shifting demand, it makes sense that among the restaurant owners surveyed by Finances Online in their 2022 report, 55% consider staffing the top challenge they’re facing.
To make sure you avoid the pitfalls of inadequate scheduling and staffing practices, we’ve handpicked some of the best restaurant scheduling software for your business.
In this detailed guide, we’ll cover the top restaurant scheduling tools, describe their strengths and weaknesses, evaluate their features, and examine their pricing plans.
Top Restaurant Scheduling Software
To find the best scheduling software for restaurants, we meticulously evaluated a plethora of tools drawing upon demos, testing, user feedback and expert insight. To be featured, tools must excel on three pivotal criteria: staffing features, ease of use, and pricing.
- Staffing Features: We prioritized products with comprehensive staffing features, as this is one of the main challenges restaurants face. The software tools we picked all offer robust functionalities, including shift planning, team communication, employee availability management, and shift swapping.
- Ease of Use: User-friendliness is essential in the fast-paced restaurant industry. We focused on software that stands out for its intuitive and straightforward interface. These solutions all offer a hassle-free setup, streamlined navigation, and efficient workflows.
- Pricing: Budget considerations can be paramount for restaurant businesses. We sought out companies with competitive and transparent pricing models. The chosen solutions offer flexible subscription plans, affordable pricing tiers, and features tailored to the unique needs of dining establishments.
To delve deeper into our rigorous evaluation process, you can always have a look at our post on how we select the finest HR tech.
7shifts
7Shifts is an excellent scheduling solution for most small restaurants. It offers an intuitive drag-and-drop scheduling tool that adjusts itself based on employee availability. It also has features to let you analyze attendance trends, forecasts, etc.
PROS
- Easy-to-use shift management features
- Match top employees with important shifts
- Maximize profitability through labor cost management
- This software has a lot of integration options, making it easier to streamline aspects of your business like sales. You can, for example, connect to point of sale systems like Square and Toast so you can easily accept credit card and NFC payments as well as inventory and financing.
- A fully-featured software that helps you manage team schedules, timesheets, tasks, communications, and much more, within a mobile-friendly platform.
- Their free plan features basic scheduling and ATS functionalities to get your restaurant up and running, and it can accommodate as many as 30 users per location.
CONS
- Once published, you can’t edit reports
- Customer support may not be available on weekends
- Web and mobile app synchronization doesn’t always work
- The platform’s scheduling can be a drag for teams with global remote workers because the shifts are only scheduled in CST timezone.
- The system, sometimes, does not synchronize employee’s mobile shift data with admin data. So shifts could be created and published on the manager’s end and the employees might not receive it.
- Doesn’t allow you to edit schedules before publishing. If a mistake is made, the schedule will have to be deleted and created again.
7Shifts is an employee scheduling solution specifically for the restaurant industry. It helps restaurant managers maximize profitability and save time through excellent third-party integrations. Even the free version of the app offers extensive functionality and is good enough for a small team.
This makes 7Shifts one of the best free employee scheduling software for small-medium restaurants.
7Shifts offers the following subscription plans:
- Free - Up to 30 employees + basic scheduling features
- Entree - $29.99/location/month
- The Works - $69.99/location/month
Best For
ZoomShift
ZoomShift makes it incredibly easy for employees and managers to navigate the app. The user interface is intuitive yet simple. In addition, the app developers are responsive to user feedback about adding or modifying features.
PROS
- Manage staff scheduling on the move
- Color-coded schedules
- Forecast labor costs and hours with ease
- Manage staff scheduling on the move
- Color-coded schedules
- Forecast labor costs and hours with ease
CONS
- Updates too often for an employee scheduling software, which some customers may find confusing
- Some reports indicates that the tool tends to crashes and disconnects from the server
- Accidentally deleted shifts cannot be retrieved
- Updates too often for an employee scheduling software, which some customers may find confusing
- Some reports indicates that the tool tends to crashes and disconnects from the server
- Accidentally deleted shifts cannot be retrieved
ZoomShift is a fantastic schedule creation tool. Its user interface is intuitively designed to help new users access the essential features of the software with ease. ZoomShift is best for small restaurants that experience seasonal highs and lows.
ZoomShift has the following pricing plans:
- Free trial - Up to 14-days
- Starter - $2.5/user/month (monthly billing) or $2/user/month (annual billing)
- Premium - $5/user/month (monthly billing) or $4/user/month (annual billing)
- Enterprise - Custom pricing
The Starter and Premium plans come with a 14-day trial.
Best For
I use it regularly to manage employee scheduling and time tracking. One of the workflows I use it for is creating employee schedules. I can easily view employee availability, drag and drop shifts to assign them, and reduce errors in the scheduling process.
Another key workflow I use Zoomshift for is time tracking. the tool's time clock integration allows us to track employee hours automatically, which has been a huge time server for our organization.
.png)
There are several things that I like about this tool. Here are three main reasons:
- The first thing I like about Zoomshift is its ease of use. the drag-and-drop interface makes it very easy to create and modify schedules, and the tool's automated shift reminders help ensure that employees are aware of their upcoming shifts. This has made the scheduling process much smoother and more efficient.
- Another thing I like about ZoomShift is its time-tracking capabilities. The tool's time clock integration has helped us save a significant amount of time and reduce errors in our payroll process. I can easily view and approve employees' time cards, as well as generate reports for payroll and other purposes.
- Finally, I appreciate the ability to communicate with employees through Zoomshift. The tool's messaging feature allows us to send real-time updates to employees about their shifts and any changes to the schedule. This has helped us improve communication with our employees and ensure that everyone is on the same page.
Overall. I have found Zoomshift to be a very useful and user-friendly tool for managing employees scheduling and time tracking. It has helped us save time, reduce errors, and improve communication with our employees.
Our organization decided to purchase ZoomShift to help streamline our employee scheduling and time-tracking processes. Prior to using this tool, we were manually creating schedules and tracking hours, which was time-consuming and prone to errors. We wanted a solution that could help us save time and reduce errors, while also giving employees more control over their schedules. were actually using this for a couple of months and were happy using it.
Here are some weaknesses of Zoomshift that I think need to improve:
- Mobile app limitation: The mobile app for ZoomShift is not as feature-rich as the web version, limiting the ability to manage and update on the go.
- Limited customization options: While the solutions are flexible, there are some limitations in terms of how much you can customize certain features such as scheduling templates. I wish there were more options for customizations to tailor it to our organization's needs.
- Pricing: Zoomshift’s pricing can be relatively high for businesses with a large number of employees, making it less accessible for small businesses and start-ups with limited budgets.
ZoomShift is different than its competitors in several ways. First, ZoomShift is very user-friendly and easy to navigate, which is not always the case with other scheduling tools. Secondly, ZoomShift offers a wide range of features and customization options, allowing businesses to tailor their scheduling need to fit their specific requirements. This includes features such as time clock tracking, shift swapping, and automatic scheduling.
When buying a scheduling tool like Zoomshift, there are several criteria to consider. Firstly, the tools should be easy to use and navigate, with a clear interface and simple features. Next, it should be flexible and customizable, allowing businesses to tailor the scheduling process to their specific needs. It should have features like time clock tracking and shift swapping, which can help streamline the scheduling process. Also, it should be affordable and offer good value for money. Finally, it should have strong customer support, with a knowledgeable and responsive team available to assist with any issues that may arise. My advice would be to research different options and read reviews from other users to find a tool that meets these criteria and is well-suited to your business needs.
Based on my experience, ZoomShift is very good for small to medium-sized businesses that need a user-friendly and customizable scheduling tool. It's also a great option for organizations that require shift schedules for their employees, such as restaurants, retail stores, and healthcare facilities. the tool is well-suited for businesses with employees who work in shifts and require an easy and efficient way to manage their schedules.
For me, one example is those small businesses or independent contractors who do not have a large workforce or who do not require advanced scheduling and time-tracking features. In addition, organizations that do not have reliable internet access or that have limited access to technology may not be able to fully utilize ZoomShift's features, as it is an online-based software. Similarly, businesses that operate primarily on paper-based systems may not find the transition to online-based scheduling and time-tracking software feasible.
Sling
Sling is an excellent tool for restaurants with multiple locations. Even the free version of the app allows unlimited users and locations. The mobile and desktop apps are stable and free.
PROS
- Get alerts when total labor cost exceeds the budget
- Use projected sales data to view labor costs as a percentage of sales
- Predictive alerts minimize OT cases
- Get alerts when total labor cost exceeds the budget
- Use projected sales data to view labor costs as a percentage of sales
- Predictive alerts minimize OT cases
CONS
- Mobile app notifications don’t come through sometimes, as reported by some users
- The time clock can’t be customized for different roles
- Mobile app notifications don’t come through sometimes, as reported by some users
- The time clock can’t be customized for different roles
Sling is among the best restaurant scheduling software you can find for free. Its scheduler provides organization-wide awareness. You can add unlimited users and locations. The tool works best for small restaurants looking for a comprehensive scheduling solution on a budget.
- Free - Packed with features, unlimited users, and locations
- Premium - $2/user/month
- Business - $4/user/month
Best For
Push Operations
Push Operations stands out for its outstanding payroll management capabilities. It’s easy to navigate and incredibly fast, saving managers hours weekly.
PROS
- POS system integration
- Eliminate break violations through proactive alerts
- Customized reporting
- POS system integration
- Eliminate break violations through proactive alerts
- Customized reporting
CONS
- Some users have reported issues like a confusing interface, long loading times, and the platform logging out randomly.
- Some users have reported issues like a confusing interface, long loading times, and the platform logging out randomly.
Push Operations is a small business. This allows them to provide personalized customer service. Push stands out for its cloud-based payroll management system that saves lots of managerial time. The software is best for multi-location restaurants with 50+ employees.
The pricing plans are as follows:
- Starter - $5/user/month
- Pro - $6/user/month
- Premium - $10/user/month
- 50+ users - Custom pricing
You can book a demo before making a purchase.
Best For
Planday
Planday offers some of the most critical scheduling app features at an affordable price. Out of all the software we tested, Planday’s app stood out for its visual appeal and after-sales support. That being said, most users are able to figure out and use the app on their own.
PROS
- Automatic punch clock alerts prevent OT cases.
- Easily manage employee schedules, payroll, and timesheets.
- The app is highly customizable to suit the needs of your business.
- The development team is proactively fixes bugs and frequently releases new app updates
- Automatic punch clock alerts prevent OT cases.
- Easily manage employee schedules, payroll, and timesheets.
- The app is highly customizable to suit the needs of your business.
- The development team is proactively fixes bugs and frequently releases new app updates
CONS
- Daily reports don't show weekly overtime until the last day of the week.
- According to some reviews, the customer service has room for improvement.
- Limited mobile app functionality.
- The app asks for way too many access permissions on its host device which may be considered invasive by users.
- Compared to its competitors, such as Deputy, Zoomshift, and Sling, Planday offers a much less affordable solution.
- Daily reports don't show weekly overtime until the last day of the week.
- According to some reviews, the customer service has room for improvement.
- Limited mobile app functionality.
- The app asks for way too many access permissions on its host device which may be considered invasive by users.
- Compared to its competitors, such as Deputy, Zoomshift, and Sling, Planday offers a much less affordable solution.
Planday is most suitable for shift-based restaurants with multiple teams working with their schedules because it allows managers to create different schedules for different groups.
For this reason, the software is an excellent match for the needs of modern restaurants, bars, pubs, and similar businesses.
Ida Beate Wenstad, the restaurant manager at Heim in Norway, says that Planday makes it easy for her and her employees to plan their workdays and shifts without worrying about making calls to colleagues for shift management. She goes on to say that Planday allows her to maintain a bird’s eye view of the business while maintaining control over weekly staffing budgets.
Some of Planday’s prominent customers are Shell, Sophie’s, Riddle & Finns, Enoteca Da Luca, and Rumba Cabana.
The paid plans for Planday are:
The Starter and Plus plans come with a free trial. It’s important to note that the packages are sold in increments of five users. For example, if you have 13 users, you’d be billed for 15.
Best For
Planday is best for shift-based, labor-intensive restaurants with multiple locations that require forecasting and labor planning tools.
Deputy
Deputy is a robust restaurant scheduling app. It stands out from its competitors due to its AI scheduling capabilities that make workforce management easier. Simply enter your team data and let Deputy take care of everything from shift scheduling to payroll.
PROS
- Create AI optimized employee schedules
- Eliminate no-shows with quick replacements
- Track unproductive time and breaks with precision
- Create AI optimized employee schedules
- Eliminate no-shows with quick replacements
- Track unproductive time and breaks with precision
CONS
- Limited reporting functionality
- Once published, upcoming schedules can’t be changed
- Limited reporting functionality
- Once published, upcoming schedules can’t be changed
Deputy is packed with valuable features. Its AI-powered employee scheduling gives it an edge over its competitors. The software is best for small restaurant owners who like to free up their time to focus on growing their business.
- Hubspot
- Ace Hardware
- Bondi Vet
- Silk Hospitality
- Dallas Air
- Au bon pain
Deputy offers a 31 day free trial. The paid annual plans are:
- Scheduling - $2.5/user/month
- Time & Attendance - $2.5/user/month
- Premium - $4.5/user per month
- Enterprise - Custom pricing
Best For
Medium to large organizations, especially those with frequent shift changes such as hospitality and retail.
When I Work
When I Work offers a solid scheduling solution for small restaurants on a budget. The app takes an essentialist approach to workforce management by filtering out extra features and focusing on delivering high-quality employee scheduling and time tracking features.
PROS
CONS
When I Work is a powerful employee scheduling tool. Its ability to give managers an organization-wide view of staff scheduling makes it stand out. Even though businesses of all sizes use it, When I Work is ideal for employee scheduling software for small or medium-sized restaurants on a budget.
The paid plans are:
- Small Business - $2/user/month
- Enterprise - Custom quote
The Small Business plan comes with a free trial of up to 14-days.
Best For
Homebase
Homebase’s ability to present a centralized view of company-wide scheduling makes it unique. This centralized view offers customizable dashboards for users. Along with its paid features, the app offers a robust free plan that’s good enough for the needs of most small restaurants.
PROS
- Separate dashboards for managers and employees
- Real-time communication features allow for schedule changes on the move
- Requesting and approving paid time off is easy
- Great scheduling templates help managers streamline work
- Separate dashboards for managers and employees
- Real-time communication features allow for schedule changes on the move
- Requesting and approving paid time off is easy
- Great scheduling templates help managers streamline work
CONS
- Limited third-party integration support
- Additional features are somewhat expensive
- Limited third-party integration support
- Additional features are somewhat expensive
Homebase is one of the best restaurant employee scheduling applications. It allows restaurant owners to manage their team’s schedule, make changes, and send out alerts to employees accordingly. Homebase is best for hourly teams, which is why it’s well-suited to the restaurant industry.
Best For
Schedulefly
Launched in 2007, Schedulefly, to this day, remains one of the easiest apps to use. The software has a loyal user base of over 7000 restaurants.
PROS
- Coordinate with your team easily with one-click schedule sharing and instant notifications.
- Employees can trade shifts without a hassle by direct coordination.
- Requesting time off is a breeze with the option to add notes for more context.
- Coordinate with your team easily with one-click schedule sharing and instant notifications.
- Employees can trade shifts without a hassle by direct coordination.
- Requesting time off is a breeze with the option to add notes for more context.
CONS
- The tool does not offer a mobile app which significantly reduces its utility for off-site workers.
- The mobile site has very limited functionality and is not optimized for mobile experience which we found makes some of the workflows take longer.
- Does not integrate with any third-party software which means it cannot become a part of your existing HR and payroll process.
- The tool does not offer a mobile app which significantly reduces its utility for off-site workers.
- The mobile site has very limited functionality and is not optimized for mobile experience which we found makes some of the workflows take longer.
- Does not integrate with any third-party software which means it cannot become a part of your existing HR and payroll process.
Wes Aiken, the founder of Schedulefly, was a restaurant employee during his college years. Schedulefly was born as a result of the gaps Wes noticed in how employee scheduling is done in the restaurant business. Therefore, it’s safe to say that Schedulefly is specifically designed with restaurants in mind.
As a result, you get a tool that’s light, accessible from any web browser, and offers an efficient employee scheduling solution. As a restaurant, you can also take advantage of Schedulefly’s kitchen and menu management features. However, it’s worth noting that this isn’t the best software for large restaurants due to its limited features in terms of design, scalability, and security.
Sup Dogs, Baked & Wired, Le Farfalle, Avery Brewing
Schedulefly offers a simple pricing structure based on the number of staff you need to create accounts for. You can start with $30 per month for up to 19 users and scale up to 79 people at $60 per month. Beyond that level, you can request a custom quote.
Schedulefly offers a 30-day free trial for you to see whether the software meets your requirements. You don’t need a credit card to sign up.
The different pricing slabs offered by Schedulefly are:
Best For
Schedulefly is best for restaurants on a budget that are only looking for basic scheduling features.
What is Restaurant Scheduling Software?
Restaurant scheduling software is a program/app that allows restaurant managers to organize and automate scheduling processes for their staff with a host of features. These features include a customizable scheduling tool, attendance tracking, task management, etc.
According to a recent survey, restaurant managers spend as much as 20% of their time working on employee schedules every week. Restaurant scheduling software does the hard work for you, freeing up your time as a restaurant manager to focus on more important pursuits.
How much does restaurant scheduling software cost?
For small restaurants that only have a handful of employees with fixed shifts, most scheduling software offers basic features for free. But for more extensive operations, the subscription fee is typically between $1 - $4 per user per month or at a fixed price of $14 to $35 per month for unlimited users.
Last Advice: Which Is The Best Restaurant Scheduling Tool For You?
Restaurant schedule software is in high demand, and for good reason. It allows restaurant managers to automate operational work and focus on other aspects of their jobs.
When choosing scheduling software, managers need to carefully consider the features on offer. It's vital to match business needs with software features.
Restaurant sizes and needs vary widely. Therefore, it's hard to name a single software as the best one for all situations.
However, we hope our detailed analysis of some of the best available options will help you make the right choice.
We recommend that you try these tools since most of them offer free plans. For those without, you can schedule a demo and have their team give you a run down of the tool.
As a last piece note, most of the software here is all about scheduling. If you find that most feature lists don’t cover all that you’d need, that could be a sign that you need a more complex solution, like Workforce Planning Software.
About Us
- Our goal at SSR is to help HR and recruiting teams to find and buy the right software for their needs.
- Our site is free to use as some vendors will pay us for web traffic.
- SSR lists all companies we feel are top vendors - not just those who pay us - in our comprehensive directories full of the advice needed to make the right purchase decision for your HR team.
