Zoho is a provider of all sorts of business solutions that are affordable yet on par with the market’s most popular offerings. Zoho People is a great example of this, being a 360° HR solution that’s robust, user-friendly, and affordable.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- All core HR features in a single dashboard
- Wide array of integrations
- User-friendly UI, constantly updated
- Available in multiple languages
CONS
- Since they offer so many modules, some may be not as robust as other products that have been more specific about covering certain needs. For instance, some teams have found their payroll offering to be quite basic.
- Not all that’s available in the web platform is available in the app
- Some users reported that the platform can be slow to load every now and then.

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Zoho is an Indian software company that makes all kinds of business software, from IT management to bookkeeping tools. Naturally, they also offer a cloud-based Human Resources Management System that we’ve found checks most boxes in most HR manager’s list of requirements.
This entails features like employee onboarding, performance management, time and attendance tracking, employee self service, database management, and much more. Their list of features is quite lengthy, and although it gets longer and longer with every plan, the essentials one is already quite complete. For example, wider plans like Premium ($3/user/month if billed annually) include OKR and goal tracking, a skill set matrix and advanced HR analytics.
Now, if some plans seem a bit basic, one cool thing about Zoho People is that certain modules are available as add-ons. For instance, this is the case of their learning management system, which features targeted learning, feedback, course customization, and a forum-like system for discussions.

We used the Recruitment workflow for talent acquisition. It integrated smoothly with HR workflows, enabling seamless cross-functional collaboration. We used Zoho People to attract talent, manage applications and resumes, conduct assessments and interviews, and track the pipeline through an intuitive user interface.
The data was easy to access and track. We appreciated the resume/application ranking feature, and the hand-off to HR onboarding was simple within the same system.
I appreciate the affordability—$13.50 per user per month for People Plus and HR Enterprise. Discounts are available if paid annually. Zoho offers a “Free for Life” plan for up to five users. The user interface and design are excellent: simple, clean, and easy to use.
I used Zoho People, including the Recruitment module, for one year. We needed a recruitment solution with automation, easy access to recruitment metrics and data, and improved efficiency in the hiring process. The user experience was excellent—simple and clean. Zoho People was easy to train the recruitment team on. It was both affordable and scalable.
The only negative I can think of for Zoho People is if we need to download a large amount of data it takes a long time for the data to download.
Zoho People offers easier customizations and better workflow automations compared to most systems. The reporting and dashboards are robust and highly customizable. The pricing is affordable and offers great value for the features included.
Zoho People is suitable for businesses of all sizes, especially those expecting growth, due to its scalability. It’s an affordable option for recruitment and HR needs. Zoho also offers additional tools such as Payroll, Employee Engagement, and Performance and Development to complement its core HR features.
Zoho People has continued to evolve by updating its platform to support recruitment teams effectively. It has scaled well as organizations grow. Zoho now includes additional offerings such as Payroll, Employee Engagement, and Performance and Development to further support HR functions.
Zoho People is a good fit for any company. The platform is scalable and includes many optional features to support a variety of HR workflows.
It may not be ideal for very large organizations with highly advanced analytics needs or extremely complex and unique HR processes requiring extensive customization.
From an HR perspective, Zoho People functions similarly to other HRIS platforms. It allows you to add new employees and input their personal information, compensation, documents, PTO, training, and performance tracking.
From the user side, the interface wasn’t the most intuitive when we used it last in 2024, which was a common piece of feedback. I still have access to Zoho People now, and it has changed drastically in terms of design since then.

Our use of Zoho People was part of a larger bundle that included multiple Zoho systems like CRM, Sign, and Learn. We paid just over $2K monthly for access to these tools, with CRM being heavily utilized by the team.
The main advantage was the cost-effectiveness of the bundled package. If not for that, Zoho People wouldn’t have been our first choice. A user-friendly interface is important to us since our demographic is predominantly millennials, followed by Gen Z.
Ease of use and modern design were key factors in our selection process, which ultimately led us to transition away from Zoho People.
The company I worked for used Zoho People for three years since it aligned with Zoho CRM, a tool the sales team already used. It was the logical choice to stay within the same ecosystem. It also offered many free features that met our initial needs as a startup. As the company grew, we required more advanced functionalities, which eventually led us to transition to a different HRIS system.
The user interface was not as intuitive as other systems I've used as an HR leader. Navigation often felt outdated and clunky. Customization options were limited compared to competitors.
It’s not on my list of preferred HRIS platforms. It does the job and works well for companies just starting out that need a basic system for storing personnel files, providing easy employee access, and offering competitive pricing. From both a backend and user perspective, it’s not ideal. I would still choose other HRIS options like BambooHR or HiBob.
Usability should be the top priority. I’ve launched several HRIS platforms, and at the end of the day, employees need to actually use the system. No matter how great the backend is for HR or how competitive the pricing may be, if the user interface is too complicated, adoption will be a challenge. The system’s overall aesthetic should align with the company’s demographic to support engagement and success.
It improved over the time we used it, but the challenge was that competitors remained ahead of the curve. This made it a tough business decision to stick with Zoho People while waiting for it to catch up. Since we migrated out in December, I’ve noticed significant interface changes, but not enough to make me regret leaving the platform.
Zoho People is a good fit for teams already using Zoho CRM, as it makes sense to keep everything within the same ecosystem. It’s a practical choice for companies looking for a cost-effective, all-in-one solution. I personally think the interface seems to cater more to older generations. It sometimes feels like an elevated version of what AOL Instant Messenger would look like.
Anyone in the creative industry or millennial users and younger.
Mostly for the HR operations (HRMS). You can get in touch with HR easily, even from the HR's end things will be pretty organised. From hiring to retaining it has most of the features and capabilities seeded into it. Pick the ones you require and drop things which you don't need.

- Easily application process for leaves: You can apply for leaves according to the leaves calendar, and things are easily trackable.
- Events can be created and notifications are broadcasted through open channels.
- Salary slips and payroll information: Getting payslips and salary information is easy. It also provides a dashboard and shows downloadable payslips, which are easily accessible.
Not Zoho People exactly, but we purchased the full ecosystem of Zoho, called Zoho One, which consists of several tools that we wanted. From their (Zoho) demo, we liked the interface and capabilities of most of the tools. We were looking for a platform through which people can get most things under a single umbrella, so we had the demo, used it for a month, customized it to our liking, and they delivered. That’s when we decided to subscribe for a whole year.
Zoho People is full of features. The only con is the UI. Besides that, the software is really future proof. I’d suggest for the dev team to build in smarter UI features.
I have used Darwinbox and SugarCRM, but this software has way more added features to make things easy for the employees and the HR management.
The tool is expensive, if you have a large pool of employees then it would be great if you could talk with their representatives and ask for a discount. But it's well worth it. My only suggestion is get the demo, use it, if you think it's worth the price, go for it.
Yes, I have used it before, but back then there were a lot of bugs. But now the software has become smoother and easier to use.
If you are managing a big pool of employees.
Small startups, it would be too expensive.
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Some of the companies that use Zoho people are ZPE Systems, Cloudfronts Technologies, Zomato, SpiceJet, and Foresight CFO.
- Time Off Management: This is where the one HR admin can set up time off policies, manage requests, offer compensatory time off, keep track of each employee’s holidays, and automate certain tasks.
- Employee Files: Coupled with the Employee Database, this basic document management tool allows the HR admin to store and organize all the relevant files for each employee.
- HR Process Automation: You can intuitively set up workflows for tasks like sending out paperwork, creating reports, and updating data fields.
- Employee Database Management: Tracking employee data and records is all made easier with a centralized HRIS. Zoho People syncs employee information across multiple systems.
Also included in most plans are:
- Employee onboarding
- Performance management
- Biometric integrations
- Time and attendance tracking
- Shift scheduling
- Billing and invoicing integration
- E-signature app integrations
- Reports
- Webhooks
- Mobile Apps for iOS & Android
Zoho's integrations vary according to the pricing plan. Their free plan, for instance, allows only for a Zapier connection so you may integrate with the rest of your tech stack. Their API functionality is available from the HR Essentials plan forward. This includes 250 calls per user license with a max of 5000 calls each day.
As we mentioned before, we find Zoho to be very straightforward and flexible about their pricing. You can upgrade at any time if your team size grows, or even downgrade to the free version if you’ve got the user count and find that you prefer it.
Zoho People is free for up to 5 users. After that, it has 4 plans that are priced as follows:
- Essential HR: $1.25/user/month billed annually
- Professional: $2/user/month billed annually
- Premium: $3/user/month billed annually
- Enterprise: $4.5/user/month billed annually
Zoho People has plans for many sorts of organizations, even offering custom pricing for those with more than 500 employees. The product is affordable enough to be used by small businesses and robust enough to handle the complex and scalable needs of large companies. Even the more expensive Zoho People plans can check all the HRMS boxes without breaking the bank.
Zoho People is cloud-based which makes it fairly easy to implement. To get started, head to Zoho People’s page and click the GET STARTED button at the top right-hand corner. This will take you to a page where you can create a trial account to test the platform’s features and offerings.
Whether it’s to ensure proper adoption, handle requests, or provide customer support, the team at Zoho has created many resources for customer success. These include a setup guide, welcome guide, blogs, webinars, a help center with articles and tutorials, and partner training. While this is all on the self-service side, customers can also submit a support request if further help is needed.
The Zoho story goes back to 1996, with the founding of AdventNet Inc. Back then, the company made a network management tool that was popular internationally, but mainly in the Japanese market. Then, in 2001, they launched Zoho CRM, which quickly became one of their best-selling apps.
Then, in 2005, the company caught up with the times and started offering cloud-based applications. They began with the Writer app, then Show (a presentation tool), creator (custom application builder), and Zoho Sheets. It wasn’t long until they realized that there could be a Zoho tool for just about every kind of business app. If you’re curious, the Zoho ‘about page’ actually has an interactive timeline where you can see the evolution of the company year to year. Nowadays, Zoho has over 75 million users worldwide, several offices across the globe, and more than 50 products for marketing, finance, customer and tech support, team collaboration, and of course, HR and recruitment.
Company HQ
Austin, Texas and Chennai, Tamil Nadu
Number of Employees
13,000+
Year Founded
1996
Amount Raised
FAQ
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