A Look At Paradox's AI Recruiting Software

Phil Strazzulla, HR Tech Expert
March 11, 2021

Paradox are the creators of a conversational artificial intelligence agent called Olivia. It's goal is to put candidates in control of the conversation.

What's Inside

Paradox Review

Paradox uses machine learning to interact with candidates through a conversational UI (Olivia, the chatbot) that lets applicants get answers to key questions they have in the hiring process. Their system is robust enough that many other vendors have white-labeled it.

Paradox Customers

According to their case study page, Paradox has worked with clients such as Wendy's, US Xpress, Koch Trucking, and Houston Methodist.

Paradox Stats

Paradox Resources

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Key Paradox Features

  • Interview Scheduling: Olivia is capable of automating most, if not all, of the calendar activity related to recruiting. This includes syncing calendars, sending reminders, scheduling, and rescheduling.
  • Hourly Hiring: If you need it to, Olivia the chatbot can also hire hourly workers. It will review a resume, schedule an interview, and deliver onboarding paperwork at any time of the day.

Paradox Implementation

Paradox Customer Success

Paradox a good amount of customer support and success resources. They have a help center, security and status page, and of course, a customer success department.

Paradox Key Integrations

Paradox's Olivia can collaborate and integrate with lots of HCM technology. Some notable vendor names include ADP, Beamery, UKG, Taleo, Greenhouse, PCRecruiter, and many more.

What to be aware of

The possible use cases listed on the Paradox website are hourly hiring, salaried hiring, text & mobile recruiting, and conversational AI.

Paradox Pricing

Paradox's Olivia doesn't offer a free trial and their pricing scheme is currently undisclosed. However, you can chat with Olivia and test it yourself by going to their website.

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