• Rippling allows for organizational growth while providing flexible options to manage various HR and payroll functions.
• The chat support feature provides quick responses for most inquiries without requiring a phone call or ticket submission.
• The payroll and benefits modules are robust, allowing organizations to automate much of the process.

We purchased Rippling to streamline our processes. As a small organization, we primarily relied on physical copies of employee documents. We transitioned to Rippling about seven months ago.

Previously, we used ADP for payroll processing, but due to the size and needs of our organization, ADP was not a good fit. Rippling provided a more flexible solution that aligned better with our operational requirements.

• When issues require escalation to a specialist, response times can be very slow, often taking 5–7 days or longer.
• The documents module needs improvement, particularly in allowing multiple employees to access the same file and enabling employees to upload their own documents, such as course certificates or TB risk assessment results.
• The platform can become expensive, as additional modules, such as talent acquisition management and extra workflows, come at an added cost.

Rippling has a robust system with strong integrations, and its modules are built within the platform rather than being a collection of separate acquired tools, like ADP. I prefer its benefits and time-off modules because they are easy to update and manage.

However, the performance management, documents, and payroll sections can be challenging, requiring either manual work or additional paid features to achieve desired results.

Company size is a key factor to consider. After using Rippling for several months, I believe it is better suited for larger organizations. Cost is another consideration, as it is more expensive than options like BambooHR but still slightly more affordable than ADP.

The system offers numerous features, which can be overwhelming, so organizations should focus on their specific needs and choose a solution that simplifies their processes.

Since I started using it, Rippling has introduced a few new features in the documents section. However, I have not observed any major improvements.

Larger organizations with complex needs will find Rippling useful.

• Rippling has a clean, visually appealing interface.
• It offers strong integrations and is user-friendly for beginner admins.
• Implementation is quick and straightforward for organizations.

I consulted with a tech startup on a tech stack selection project, where they chose to use Rippling. My engagement lasted about six months, covering implementation and organizational change management.

Rippling is a workforce management platform specializing in HR management, compliance, and expense management. The organization needed an HRIS as it began scaling aggressively and required a system to streamline HR operations.

• The system lacks flexibility for complex HR requirements compared to platforms like Oracle or Workday.
• Customer support is among the weakest in the HRIS market.
• While onboarding is fast, it can be confusing, as Rippling prioritizes speed over thorough implementation.

Rippling targets the middle market, catering to fast-growing startups and mid-sized enterprises. It offers more features than basic HRIS options but lacks the depth and complexity of Workday. While many companies find it appealing, I don’t think it’s worth the price.

• Budget vs. features—how much are you willing to spend for the functionality you need? HRIS options vary widely.
• Organization size and HR complexity—ensure the system can handle your operational demands.

Founded in 2016, Rippling has effectively targeted fast-growing startups and mid-sized enterprises. However, its development team focuses more on UI enhancements than adding meaningful features.

• Companies that prioritize an intuitive interface for admins and employees.
• Those looking for more features than basic HRIS options but not ready to invest in enterprise-level solutions.

The hiring process was transparent and straightforward. I found Rippling's dashboard particularly helpful and user-friendly. The onboarding process became significantly easier, and the smooth integration between the systems was a major advantage.

I was working with a start-up where everything related to resume management, onboarding, and offboarding was done manually. Payroll was managed through QuickBooks.

Rippling was introduced because there were plans to expand the workforce, creating a need for a system that could streamline and organize processes efficiently without consuming too much time.

Rippling proved useful as it offered both an applicant tracking system (ATS) and tools for onboarding and offboarding. It also includes payroll options that can be leveraged in the future.

I felt that the customer service could be improved. The pricing was a bit high for our budget, but the company went ahead with the purchase based on positive reviews. After implementation, we realized that the payroll system might not be the best option for our future needs.

The company chose Rippling because of its positive reviews. I would prefer a system that includes an integrated payroll system in the future so everything can be managed in one place.

It is important to plan how the company will use the system in advance. Pricing should also be carefully considered, especially if expansion plans are uncertain, as was the case with the company I worked for.

I haven’t used it long enough to observe any evolution. It appeared to be the same during my time using it.

This tool is ideal for companies transitioning from manual processes in recruitment and onboarding to automation. I am unsure about its suitability for other features or use cases.