I like Rippling’s onboarding and offboarding workflows. The ability to requisition software and hardware for new hires is very helpful. I also appreciate the payroll interface and how easy it is to use.

My client bought Rippling to better automate their onboarding and offboarding processes. They also needed the ability to requisition software and hardware for remote, global team members.

Prior to using Rippling, they tracked everything in separate Google Sheets, and their processes were very manual. They did not have comprehensive onboarding and offboarding checklists, which Rippling now provides as part of the system. Rippling has helped standardize these processes and increase overall efficiency.

While I do not remember the exact cost, I believe Rippling is relatively expensive. Each module is sold separately, so pricing can add up quickly as functionality increases. Configuring workflows can also be time-consuming.

Rippling’s technology is more advanced than that of other HR and payroll software. The automation capabilities are also superior.

Consider the type of workforce you have and whether you need to requisition software and hardware. It’s also important to evaluate whether cybersecurity is a key concern for your organization, as Rippling addresses this well.

Rippling now offers a PEO option, which adds flexibility for businesses seeking a co-employment model.

Rippling is especially effective for tech companies with globally dispersed teams.

• Rippling is highly versatile, and the workflow builder is easy to use and customize.
• It scales well with business growth, making it a sustainable long-term solution.
• The platform supports comprehensive employee life cycle management, including onboarding, offboarding, performance reviews, and training.

I have been using Rippling for about a year. Our organization became increasingly reliant on global contractors, and Rippling has made it easy to manage contractors from different countries around the world. Payroll is highly efficient, and benefits administration is simple.

The reporting tool is user-friendly, allowing accurate reports to be generated with just a few clicks. The workflows and IT functions are powerful and straightforward, offering a high level of versatility across the platform.

• When modifying a workflow trigger, the entire workflow is deleted, which is frustrating.
• The cost can be high for small businesses, as each app comes with separate pricing.
• Rippling’s interface is not very user-friendly and has a learning curve, although manageable with time and effort.

Rippling stands out with its strong global support and nearly 24/7 live chat. Specialized support teams are available to help tailor the platform to specific organizational needs.

Consider how the organization plans to scale and whether the investment aligns with long-term growth. Training requirements should also be factored in, as the platform requires time to learn to use effectively.

Rippling’s support has improved significantly, with faster response times that enhance the overall user experience.

Rippling is well suited for small to medium-sized organizations that employ global contractors and are experiencing growth.

• Rippling allows for organizational growth while providing flexible options to manage various HR and payroll functions.
• The chat support feature provides quick responses for most inquiries without requiring a phone call or ticket submission.
• The payroll and benefits modules are robust, allowing organizations to automate much of the process.

We purchased Rippling to streamline our processes. As a small organization, we primarily relied on physical copies of employee documents. We transitioned to Rippling about seven months ago.

Previously, we used ADP for payroll processing, but due to the size and needs of our organization, ADP was not a good fit. Rippling provided a more flexible solution that aligned better with our operational requirements.

• When issues require escalation to a specialist, response times can be very slow, often taking 5–7 days or longer.
• The documents module needs improvement, particularly in allowing multiple employees to access the same file and enabling employees to upload their own documents, such as course certificates or TB risk assessment results.
• The platform can become expensive, as additional modules, such as talent acquisition management and extra workflows, come at an added cost.

Rippling has a robust system with strong integrations, and its modules are built within the platform rather than being a collection of separate acquired tools, like ADP. I prefer its benefits and time-off modules because they are easy to update and manage.

However, the performance management, documents, and payroll sections can be challenging, requiring either manual work or additional paid features to achieve desired results.

Company size is a key factor to consider. After using Rippling for several months, I believe it is better suited for larger organizations. Cost is another consideration, as it is more expensive than options like BambooHR but still slightly more affordable than ADP.

The system offers numerous features, which can be overwhelming, so organizations should focus on their specific needs and choose a solution that simplifies their processes.

Since I started using it, Rippling has introduced a few new features in the documents section. However, I have not observed any major improvements.

Larger organizations with complex needs will find Rippling useful.