We received a full demo of NEI Global Gateway and also spoke with several customers to better understand how it performs in real-world use. One thing was immediately clear during testing: the platform is highly intuitive. In fact, NEI shared that some clients had already submitted move authorizations before their demo walkthrough even began. That level of ease of use set the tone for the rest of the platform experience.

The dashboard is cleanly laid out and responsive. We found no issues self-navigating between key modules, from policy approvals to cost tracking and employee progress. Real users echoed this sentiment, noting that the tool “just makes sense” and reduces the learning curve for both HR teams and transferees.

One detail we especially appreciated was the shared system environment. Because NEI’s internal teams and client administrators use the same interface, there’s a built-in alignment that speeds up collaboration and helps avoid communication missteps. That shared vocabulary came through clearly in both the product demo and our conversations with users.

The transferee experience is equally thoughtful. From the guided onboarding wizard to the visual relocation timeline and mobile app, NEI has designed the platform to reduce stress and uncertainty during the move. Users can operate independently but always have direct access to their dedicated support team.

That said, this platform is not the perfect fit for companies with minimal mobility needs, as its design is geared toward large-scale, policy-driven relocation programs. And while the platform is strong on structured workflows and visibility, it doesn’t support Zapier integrations that some lean teams rely on.

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