JazzHR is laser-focused on the unique recruitment needs of small and medium-sized businesses. Their solution can not only help SMBs source, track and manage candidates, but also boost their employer brand.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- JazzHR is quite affordable and doesn’t place any limits on the number of users added. It also offers free, 21-day trials that anyone can sign up for.
- JazzHR has built-in features for offer management. You can choose from existing offer letter templates or create your own and share them with successful candidates
- You can automate triggers for candidates to be automatically notified via email when their application has moved a stage further in the hiring process. Several other email responses can be automated.
CONS
- Some users reported a learning curve with JazzHR's UI and that it took them some time to get used to it
- For a product geared towards SMBs, it lacks a free plan. We mention this as a con since other SMB-geared recruiting products do offer free-forever versions, which puts JazzHR slightly behind the competition.
- Several users have mentioned that the reporting feature is difficult to use with very little room for report customizations.
- JazzHR currently lacks a mobile app, and the browser version isn’t well-optimized for mobile use.
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JazzHR is a cloud-based recruiting solution that’s specifically built for small and medium-sized businesses. Through it, you can build custom-branded career pages, post jobs to multiple free and paid job boards, and share those posted jobs on various social media sites for maximum reach.
Once candidates apply for your posted jobs, JazzHR enables you to track how far they have progressed through your hiring process through customizable recruiting stages and workflows. You can also communicate with candidates who applied for your posted jobs without leaving JazzHR. Not to mention, several email responses, such as interview scheduling requests and progress notifications, can be automated so you’re able to spend your time on more important tasks.
We like that JazzHR has pre-integrated offer management features. You can choose from several existing offer letter templates, or customize one yourself and share it with successful candidates. You can also collect e-signatures without needing to integrate JazzHR with third-party tools.
We do, however, have to dock a few points from JazzHR for lacking a mobile app. While some features of JazzHR such as candidate quick screen and interview guides have been optimized for mobile browser access, it’s rather a hassle for hiring managers to get to those features on mobile browsers vs on a dedicated mobile app. And as companies are increasingly seeking mobile-first recruiting strategies to save time and reach candidates where they are, having a mobile app to your recruiting software becomes a necessity, not an accessory.
Overall, we think that several SMBs can find value in JazzHR’s offering. If you’re looking for an affordable recruiting solution with features for candidate sourcing, applicant tracking, and offer management (and you can get past the lack of a mobile app), then JazzHR is definitely worth checking out.
We used it strictly as an ATS. We also posted jobs on platforms such as LinkedIn. For workflows, it provided candidate statuses such as applied, interviewed, offer, or rejected. It did have interview scheduling capabilities, but we did not use them.
It also had reporting, but we did not purchase the plan that included this feature. They did have a "job board" that made it easy to find the requisitions you were working on.
It is very user-friendly. They have a good online chat help option. They provide different price points and free demos.
This was supposed to be a cheap alternative to an ATS. It was cheap, for sure. This is fine for a small company, but it gave off scammer vibes to candidates based on the feedback we received.
I think we used it for less than six months because it was not well received. We also noticed that many job postings were duplicated, making it look even more like a scam. The key benefits were that it was easy to use and inexpensive.
It gives off scammer vibes to prospective candidates. I did not find it beneficial as an ATS. As a job posting board, it is very easy for other scam companies to duplicate your organization's job postings.
I prefer almost any other ATS. I like a more robust and reputable ATS.
The price is excellent. If you are just starting a small business, this is a great training tool to prepare you before your business grows and you need more from your ATS.
They did add some AI features, but we have not used them.
A very small company can benefit from JazzHR. In particular, someone who is not experienced with recruiting or does not expect to be posting many jobs.
Any reputable or large organization should stay away from JazzHR.
I used JazzHR daily as the primary platform in my role as a recruiter. I primarily used it to receive candidate applications from the career site and job boards. We also used the platform to share resumes and applications with hiring managers and to schedule interviews.
Candidates were moved through the hiring process accordingly, and all hiring managers had visibility into the positions and applicants. The career page was also used to receive applicants directly from the company website.
- JazzHR is a simple hiring platform that is easy to understand.
- The user interface is clean and easy to navigate.
- It supports the basic functions of hiring for teams without much experience in recruiting or using ATS software.
I was consulting for a company in HVAC and transportation that needed to increase its headcount substantially for a project. We needed software that was simple for hiring managers to use. Since the hiring managers had limited experience with recruitment, more complex ATS programs were not a good choice.
JazzHR had a decent number of job board integrations and was easy to understand. Building workflows in the system was reasonably straightforward. I used this platform for about two years during this project.
- It’s difficult to manage multiple hiring managers who lack recruitment experience.
- When hiring for multiple locations, job postings can become confusing, especially if the titles are too long.
- There are not enough filters to sort through previous applicants effectively.
JazzHR is suitable for basic hiring projects. It’s very easy to get started and is simple to understand, especially for users without much experience in recruitment or talent acquisition.
Consider your level of experience with applicant tracking systems. If you have limited experience with recruiting and using an ATS, this software will likely suit your needs. If your hiring process is complex, a more advanced system may be a better fit.
JazzHR now offers several add-on features such as texting and digital signatures. It also has a wide range of integrations with other HR programs, which are helpful for hiring and onboarding.
JazzHR is ideal for small-to-medium-sized businesses hiring for basic roles. It works well for organizations without a dedicated hiring expert.
JazzHR is not suitable for organizations focused solely on recruitment, such as recruitment consultancies or agencies.
I used JazzHR daily for recruitment efforts. As a department of one, it was important to have a tool that allowed for easy resume review and job posting. I appreciated the reminders and notifications integrated into different workflows.
Since I worked closely with multiple hiring managers, it was essential to maintain transparency in the recruitment process. Transitioning from stagnant spreadsheets to a tool that offered greater visibility was extremely valuable, particularly given our size and budget constraints.
I liked that JazzHR was intuitive to use and required no in-depth training. The simple workflows were clear and helpful. I also appreciated the scalable pricing model as our organization grew.
We used JazzHR for three years at my previous organization. I was new to the company, and we had no documented hiring processes or systems to support our team’s growth. As a small startup, we did not have an applicant tracking system in place.
JazzHR was affordable and provided basic functionality that proved helpful as we scaled. The tool allowed me to easily post jobs, review resumes, and move candidates through interview stages.
We outgrew JazzHR when our recruitment strategy shifted to focus more on diversity. Managing multiple requisitions and automating the recruitment process at scale became difficult. The analytics were basic and only somewhat useful for informing my leadership team about our recruitment efforts.
JazzHR is a strong entry-level applicant tracking system. While it doesn't compare to platforms like Greenhouse, it was extremely useful when we were a small team in need of a solution that aligned with our developing processes.
- Search and Filter: We needed basic search capabilities to find candidates based on skills, experience, and qualifications.
- Workflow Automation: We required simple yet customizable recruitment workflows and automated communications.
- Job Board Integration: We wanted seamless posting to multiple job boards.
- Reporting and Analytics: We needed the ability to generate recruitment metrics and easily export data for external analysis.
JazzHR remains an accessible tool for small, growing organizations. Its integrations and automations have improved over time. While analytics have also improved, we found that more in-depth analysis capabilities were still necessary.
JazzHR is well suited for small, thoughtfully growing organizations.
JazzHR may not be ideal for scaling organizations with more than 10 requisitions or complex workflows that require automation.
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JazzHR is specifically built for SMBs. It isn’t suited for large companies and enterprises' frequent and complex hiring needs.
JazzHR is used by over 6,500 businesses including the Seattle Seahawks, L'Occitane En Provence, TED Conferences LLC, and Chick-fil-A.
- Employer branding: Customize your careers page, share your open roles on various social media channels, and auto-send personalized emails to candidates.
- Candidate sourcing: Post jobs to multiple free & paid job boards with a single click and create referral programs to receive candidate recommendations from your existing employees.
- Applicant tracking: Track how far candidates have progressed through your hiring process with customizable recruiting stages and workflows, share candidate progress with other team members, and set up triggers to automatically notify candidates via email once their applications have moved to another stage.
- Offers and e-signatures: Generate personalized offer letters with pre-populated templates and automate e-signature requests.
- Candidate Scorecard: This is a rating system that lets you give an assessment of each candidate. It can be based on scorecards that you can tailor to each job. As a team, it makes collaboration easier since all feedback is presented in one place through an aggregate team score.
JazzHR also provides tools for:
- Interview scheduling
- Reporting
- Collaborative hiring
JazzHR integrates with dozens of third-party business solutions including BambooHR, Gusto, Criteria, Bob, Checkr, Job Target, Verified First, Out Sail, and more.
JazzHR has three plans. When billed annually, they cost as follows:
- Hero: $49 per month for unlimited users and 3 open jobs.
- Plus: $239 per month for unlimited users, unlimited open jobs, ATS, interviews, and assessments.
- Pro: $359 per month for everything from Plus, along with offers and e-signatures, reporting, and all-access support.
JazzHR is specifically built for teams at organizations with 5 to 500 employees, regardless of industry or recruiting maturity.
Implementing JazzHR is completely free of charge. The platform can also be trialed for free for up to 21 days. Upon signing up, customers receive full access to the Training Portal, and the option to book two one-hour free implementation calls. For further guidance, we recommend checking out JazzHR’s Getting Started guide, available on their help center.
JazzHR has a help center with plenty of resources that are accessible 24/7. If customers need further help, they can reach out to JazzHR's support team by submitting a support request. Chat and phone support options are also available between 9:00 am and 6:00 pm Eastern Monday through Friday.
JazzHR was established in 2009 with the goal of putting powerful, yet easy-to-use and affordable recruiting software in the hands of small businesses, startups, and growing companies. With capabilities for candidate sourcing, employer branding, collaborative hiring, offers, e-signatures, and more, JazzHR has this far helped over 350k HR professionals source over 75 million qualified candidates.
Company HQ
Pittsburgh, Pennsylvania, United States
Number of Employees
120+
Year Founded
2009
Amount Raised
JazzHR has raised a total of $24.6M over 7 funding rounds.
FAQ
What is JazzHR used for?
JazzHR is used by small and medium-sized businesses to attract, manage and hire applicants.
Is JazzHR an HRIS?
JazzHR is a product that supports recruiting needs such as candidate sourcing and applicant tracking. It doesn’t yet function as a Human Resources Information System (HRIS), as such tools often cover more functions such as employee onboarding/offboarding, time-off management, and at times, even payroll and benefits administration. That said, JazzHR does integrate with HRISs.
Is JazzHR cloud-based?
Yes, JazzHR is cloud-based, meaning you do not need to install it on your pc or host data on your own servers.
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