Zoho Connect Review 2021: Alternatives, Pricing, Features

Listed in our research on: The Best Intranet Software - March 2021

Phil Strazzulla, HR Tech Expert
March 18, 2021

Zoho Connect brings the ease of use and visual cleanliness that characterizes Zoho products to a robust team collaboration software.

What's Inside

Zoho Review

As a company that makes all sorts of business software tools, from a CRM to an expense tracker, you’d kind of expect them to have a good intranet. Zoho Connect will not disappoint those that seek the consistency and reliability of their other products. Their social intranet lets people interact with each other in a myriad of ways, build a company knowledge base, manage work plans, and even build custom apps. 

Zoho connect can be used as an intranet for your company and as an extranet for your clients. Information can be published and sent to either channel from the same platform. Also, a user can be a part of multiple external networks and an internal one.

Zoho Customers

Max Healthcare, Lulu International Exchange, NHS England, Azizi

Zoho Stats

Zoho Resources

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Key Zoho Features

  • Document management: Generate manuals, store and organize files. 
  • Multilingual capabilities: Zoho Connect is swiftly available in 19 different languages. 
  • Choose how to interact: You can use groups, feeds, channels, and forums.

Zoho Implementation

Getting started with Zoho Connect is as easy as signing up with your business email. After confirming your account, you’ll get asked to create an internal network, an external one, or both. Then you can start inviting colleagues and you’re ready to go. At first, you’ll be signed up for a free plan by default but you can upgrade whenever you like.

Zoho Customer Success

Whether it’s to ensure proper adoption, handle requests, or provide customer support, the team at Zoho has created many resources for customer success. These include: 

  • User Guide
  • Getting Started Guide
  • FAQs
  • Forums
  • Customer Self-Service Portal
  • API documentation

Zoho Key Integrations

  • Zapier
  • Mailchimp
  • Asana
  • Google Drive & Google Calendar
  • Appear.in

What to be aware of

Zoho is really straightforward and flexible about their pricing. You can upgrade at any time if your team size grows, or even downgrade to the free version if you’ve got the user count and find that you prefer it.

Zoho Pricing

Zoho Connect starts at $25 per month if you have less than 25 users. If your team is between 26-100 users, it’s just $1 per user per month. These prices get more interesting in the yearly plans. For more than 100 users, you can use their price calculator, which is really transparent. There is also a free version of Zoho Connect if you’re below 25 users and need only basic features and capabilities.

Zoho Alternatives

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