• One of the best things is that it shows the full history of recruitment activity, like how many times candidates applied to which roles, when, and what were the results.
• I really like that it’s possible to create many email templates in different folders which are easy to access.
• And I appreciate the possibility to integrate iCIMS with many different tools, though I don’t really need that at the moment.

We bought iCIMS in order to collect the activity history of all the candidates from other ATS systems which were used before. It is needed to manage high volume hiring. iCIMS also helps track the motion of the candidates to the onboarding stages. Additionally, iCIMS was implemented because there are many customizable dashboards to be created internally depending on demand. I’ve been using iCIMS for around 1 year.

• I’m finding the interface quite hard to digest.
• I need too much time to figure out all of the edits or filters, and which ones are available or possible when generating a report.
• On the iCIMS marketplace, the prices of the additional upgrades are left unknown (you always have to ask about each vendor), which I find quite inconvenient.

I haven’t been using something very similar to iCIMS before, however, from the Sourcing Recruiter point of view, it is mostly not necessary to use it.

This complex ATS might be of use if the organization plans to use it for a long time to build a huge database of candidates.

It would make sense to consider buying it in case there is a person who could specialize in using it and helping others because it is not so easy to grasp when self-taught.

I’m afraid I’m not the right person to evaluate the changes as I’ve been using it a few times monthly, and I didn’t notice any changes that influenced what I was looking for (honestly, it never became easier).

It might be useful with the organizations which have a long history of high volume recruiting.

• The opt-out message after the 1st text helps weed out the people who are not interested.
• We like having visibility into the requisition and candidates who applied.
• iCIMS is easy to navigate.
• The onboarding process is quite thorough.

We have utilized iCIMS for the recruitment processes across the company for over a year, however I personally have used it for more than four years. Our recruiters and managers are using it to find new people who will join the company. iCIMS helps keep track of candidates, post new jobs, connect with potential candidates, perform assessments, send interview invites and track data relevant to DEI. We have integrated third-party vendors into iCIMS Talent Cloud to make our processes more efficient. iCIMS is a decent ATS for the price, however its support is lackluster and its implementation process is lengthy and time consuming.

• Exporting data to Excel is overly complicated.
• User notifications  could be more noticeable.
• Not able to override or complete items if another admin neglects to do so causes a delay in the process.
• Configurability is challenging.
• Integrations are complicated.
• Support staff are not available/responsive as needed.

iCIMS offers great functionality but is not as customizable as other platforms. The offer management feature is a plus. There are some issues with social media and how data appears on these sites. Candidates report a good application experience.

Always consider any integrations and customizations unique to your organization. Realize that iCIMS is solely for talent acquisition and does not support other functions that might be needed. The candidate experience is tremendously important; ease of use and communication features are extremely important.

iCIMS has not changed much over time--they certainly update as needed, however it has been a fairly consistent ATS system that is a breeze to use.

Due to the advanced capabilities of its platform, iCIMS is able to accommodate organizations across industries and size.

User-Friendly Interface - iCIMS provides an intuitive and user-friendly interface, making it easy for recruiters to navigate through the system, post job openings, and manage candidate data efficiently.

Centralized Applicant Tracking System (ATS) - iCIMS offers a centralized ATS, where recruiters can store and manage all candidate-related information, including resumes, applications, interview notes, and communication history.

Scalability - iCIMS can cater to the needs of both medium businesses and large enterprises, offering scalability to accommodate changing recruitment requirements as the organization grows.

Our organization believes that iCIMS is a popular cloud-based talent acquisition software that helps organizations streamline their recruiting and hiring processes. The platform offers several benefits to both recruiters and candidates. They strongly are of the opinion that iCIMS streamlines the recruitment process, enhances candidate experience, and provides valuable insights for making data-driven hiring decisions. I have been using iCIMS for 2 months.

One of the cons is it's costly. There are many cheaper ATS available in the market than iCIMS. iCIMS can be relatively expensive, especially for small businesses or startups with limited budgets.

Customization Limitations- While iCIMS is customizable to some extent, certain advanced customization options may not be available or may require additional costs. Organizations with highly unique or complex recruitment processes might find it challenging to adapt the software fully to their specific needs.

While I haven't faced this personally but I have heard that iCIMS has limited offboarding features. While iCIMS primarily focuses on talent acquisition, it may have limited offboarding functionalities for managing the employee separation process.

I have used different ATSs, but the one thing which stands out for iCIMS is its user experience. Its user-friendly interface is designed to streamline the recruiting workflow and make it easier for recruiters and hiring managers to navigate the platform. Also, its customer support service is commendable. iCIMS provides customer support to assist users with any issues or questions they may encounter while using the platform.

When evaluating different ATS options, organizations should consider their specific needs, budget, and long-term recruitment goals to make an informed decision. It is essential to conduct thorough research, compare alternatives, and consider how well iCIMS aligns with the organization's recruitment and hiring processes before making a decision.

I haven’t used it long enough to comment on this.

iCIMS is best suited for large organizations.