The top three reasons why we like this solution are: 1. We no longer have to jump from a spreadsheet, to a PowerPoint, to QuickBooks, and an ATS to accomplish daily tasks. 2. We are saving money by having one centralized system that integrates with our other software instead of paying for multiple systems. 3. Gusto has helped reduce our time to hire thanks to automated onboarding.

We are a startup organization, and we were seeking a cost-effective SaaS HR platform to assist with our onboarding and employee management. We started off utilizing spreadsheets, PowerPoint presentations, and Google Docs. We wanted to streamline our process and have everything in one centralized location. We have used Gusto for two years, and it has been a tremendous help with our hiring workflow. The key benefit it provides is having everything in one place that is readily accessible to all responsible parties in the hiring workflow as well as our employees. We love the self-service functionality.

I dislike Gusto’s applicant tracking system. It isn’t user-friendly and doesn’t have the best UI. They can improve the ATS by making it user-friendly and creating a better dashboard.

Gusto fares well with its competitors in benefits administration and onboarding services. From a cost perspective and the number of features included in their lower-tiered plan, Gusto outperforms its competition. They offer flexible monthly plans that scale with your business without being locked into a contract. This is a very enticing feature for startups that are still getting familiar with tools on the market and determining their software needs.

People should consider how many users require access and whether Gusto integrates with their existing software. They should also look at the number of existing employees and their projected hiring goals to determine if Gusto is a long-term solution.

Over time, Gusto has added new features such as the ATS. It appears it is attempting to be an HRIS. They have also added additional third-party integrations.

Gusto is an excellent tool for startups. It provides cost-effective solutions to help you get started with a small workforce.

Gusto simplifies hiring in different states and ensures compliance with varying state laws. The platform is user-friendly, making it easy for both HR staff and employees to navigate. It includes all essential HRIS functions without unnecessary complexity.

Our company chose Gusto to streamline our payroll processing, prioritizing a system that was affordable and easy to set up and use. With a focus on hiring across the US, we needed a reliable platform to handle state registrations and payroll compliance quickly and efficiently. Gusto not only manages payroll but also covers essential HR functions such as expenses, time off, and benefits. It serves as the single source of truth for our US employees and contractors. I've been using Gusto for five months, having been with the company for the same period.

The reporting features in Gusto are somewhat limited and not very user-friendly. We have experienced errors in reporting that have resulted in penalties, although Gusto did reimburse us for these. Customer service response times can be slow, ranging from several days to weeks.

Gusto stands out for its simplicity and competitive pricing. It handles many compliance details, which are often challenging for small businesses to manage on their own. For those seeking a straightforward solution that consolidates multiple HR functions, Gusto is an excellent choice.

When considering a tool like Gusto, evaluate your company’s growth trajectory and geographic spread. Assess the core HR needs your organization must fulfill, such as onboarding, payroll, and compliance, and determine whether Gusto can effectively address these while offering time and cost savings. Prioritize your HR team's needs, focusing on what currently consumes the most time and how a tool can streamline these processes.

Since I started using Gusto, the platform has remained relatively stable without significant changes. However, there have been concerns about the declining quality of customer support, which has become less efficient and helpful over time.

Gusto is well-suited for small businesses, ideally with fewer than 50 employees. It might stretch to accommodate a few hundred employees, but that is nearing the limit of its capabilities without straining the system and the HR team.

The interface is user-friendly. Benefits deductions are seamlessly integrated with payroll processing. I appreciate how support tickets are efficiently tracked within Gusto.

Our small business needed a cost-effective payroll solution, and Gusto provided an affordable option. We've been using it for just under a year to manage payroll for our two employees. We also needed a solution for direct 401k deductions from our payroll, which has allowed us to save on taxes with pre-tax deductions.

I am not pleased that the support team seems to be outsourced outside of the USA, which occasionally makes me question the accuracy of the information provided. Also, I wish I didn't have to use one of their partners to integrate our 401k plan.

Gusto's interface is superior to many competitors with its ease of use and straightforward setup. It intuitively understands my needs without requiring setup in multiple areas to achieve the desired functionality.

Gusto might not be ideal for larger companies. It can be challenging to manage frequent payroll changes due to the platform's complexity in this area.

Since I am relatively new to using Gusto, I am not familiar with its historical changes or updates.

Gusto is very well-suited for small businesses with fewer than 20 employees.