As it’s usual with all of Zoho's product, Zoho Recruit is quite robust and feature-rich. It also has a free plan, which includes the ATS, and supports 26 different languages, allowing recruiters to cast a wide net.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- ATS + CRM in one platform
- Backed by a company like Zoho, notable for reliability and good customer service.
- 24/5 support
- Priced quite modestly after the free version
- Certain features like video interviews are available as optional add-ons.
CONS
- The free plan only allows 256MB of storage.
- Additional features, such as the client portal, mass email, workflow alerts, and API calls cost extra.
- Some users have complained about the quality of some of the integrations.
- The career site is not fully customizable until past a certain paid plan.
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Can a platform pack an Applicant Tracking System and a Candidate Relationship Management tool into a single hub? This is what the guys at Zoho set out to do with their recruiting product. Notably, this is only one of Zoho’s products that has become popular with many HR teams, along with Zoho People and Zoho Shifts. Zoho Recruit is only one of Zoho’s 50+ products helping businesses not only in recruitment but also in finances, sales, marketing, support, and collaboration.
That being said, Zoho Recruit is notable for being tailored to the needs of staffing agencies, internal HR teams (at big and small companies), and even freelance headhunters alike. At each of those use cases, and the many iterations therein, Zoho can source candidates from over 75 job boards and keep track of every touchpoint; from application to hire.
Typical talent acquisition tasks like email management, interview scheduling, and updating candidate’s status, can be automated. Although used by bigger companies, this is part of what has made Zoho Recruit popular with small companies and startups, where time is of the essence and maybe recruitment is a shared responsibility across roles.
Although we cover this in more detail on our pricing section, Zoho Recruit has always been a popular bet for its value too. Their free plan is good enough for small recruiting firms or freelancers focusing on one job opening, and it just keeps getting bigger after that.
To give you an idea, the Standard plan includes 250 active jobs, AI candidate matching, advanced analytics, automatic screenings and assessments, background checks, and assignment rules you can set up. A nice thing about their pricing is that popular modules like video interviews (one-way or live) are available as separately-priced add-ons. This ability to mix and match is something that has always made Zoho stand out. You can switch as you go, according to your needs. This is especially worth considering as their plans have evolved over the years to include the features that start making waves in the market.
We use Zoho Recruit to screen applications submitted on our website, prioritize interview selections, and schedule them, while ensuring all recruitment steps are followed as a standard. Zoho helps track all these processes in the workflow.
- Zoho is easy to use.
- Zoho makes screening easier.
- Zoho has helped us keep a lean HR department, which keeps costs down, considering we are a startup.
We bought Zoho Recruit to help us automate job application screening and reduce the backlog caused by our short staffing. We are a startup and have used Zoho for about two months, and it has helped us accomplish a year's worth of screening in that time.
Zoho Recruit is very limited in its trial or free mode, where CVs are not uploaded automatically.
Zoho is easier to use. Initially, we tried to automate in Google Workspace, but the Zoho dashboard makes it easier, and it has many integrated applications.
- Consider the ease of use.
- The price gets very expensive when charged per seat.
- Ensure proper integration with your website or domain.
Zoho integrates with numerous apps, including Zapier, which makes it easier to innovate.
Zoho Recruit is good for staffing and recruiting companies.
Not sure what kind of companies Zoho Recruit won’t be a fit for.
I use Zoho Recruit for advertising jobs, the career site, and similar tasks. I perform interviews in the system and also evaluate candidates. At the moment, I am evaluating the system and will be using it on a daily basis, including advertising on other job sites. In the future, I will include other tasks.
- Zoho Recruit has a solid and stable base of functions.
- I like the many options and the possibility to personalize the system.
- It has valuable pricing.
I have used Zoho Recruit during the evaluation of candidates for my newly started business.
- Zoho Recruit could have a more easily navigated setup.
- There are too many options in some parts.
- The graphics could be more user-friendly.
Zoho Recruit has better pricing and language options.
I think it is a matter of personal taste, but of course it has to offer a reliable and stable set of functions. You should also consider the process in order to match your company's recruitment process.
I don't know, since I am a new user of Zoho Recruit.
Recruitment or staffing agencies will find Zoho Recruit very useful.
Don't know if Zoho Recruit won’t be a fit for any company.
We use it daily, mainly for the candidate database, and we don't use the workflows.
- Reliable and proven: We've used Zoho Recruit for nearly 10 years, and it has consistently supported our day-to-day recruitment operations without major issues.
- Strong CV parsing and database management: Makes it easy to build and maintain a large candidate pool, which is essential for a specialist agency.
- Good search functionality: Quickly find suitable candidates from a large database, saving time on resourcing.
Zoho Recruit was cheap. It was available. It was easy to implement. We've used it for nearly 10 years.
- User interface can feel dated in places: Some areas are not as modern or intuitive as newer platforms.
- Learning curve for full functionality: To get the most out of it, you need to spend time setting it up properly.
- Automation could be more advanced: While functional, some automation features aren't as slick as higher-end systems.
We don't know, as we never made a comparison.
Whether it suits your needs, and whether the price works for you.
Zoho Recruit has evolved, but not for our needs.
We can only speak for our business: recruitment. Zoho Recruit is really good for that purpose.
Can't answer that, as I don't know.
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Those wanting a simpler tool sharply focused on certain parts of the recruitment process— for instance, video interviews or career site design— may find Zoho’s Recruits offering too general. Since they cover such a broad spectrum of needs, it can take them time to get the design up to modern standards, in some cases.
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- Automated candidate relationship workflows: Create custom workflows that send alerts and triggers at specific candidate touch points, ensuring you never miss an opportunity to connect with job seekers.
- Background screening: You won’t need an additional software for background checks, as Zoho Recruit has this as a built-in feature.
- Resume extractor: Use a Chrome plug-in to parse resumes from most websites.
- Resume parser mapping: Standardize parsed resumes to a structure preferred by your company.
- Parsing review: Review the parsed resume for inconsistencies.
- Client Portal: Your staffing agency can provide a portal for your clients to input their open roles, provide feedback on candidates up for review, and even make interview decisions.
Zoho Recruit also has capabilities for:
- Resume inboxes (get resumes from emails)
- Candidate import from documents
- Duplication checker
- Assessments and feedback
- Candidate management
- Interview scheduling
- Note taking tool
- Career site
Zoho Recruit integrates with the top products on several categories, for instance:
- Job boards: Indeed, Monster, CareerBuilder and over 70 more
- Recruiting: DaXtra, LinkMatch, Hiretual, SignalHire
- Background checks: Checkr, Verified First, HireRight
- Collaboration: Slack, Zoho Cliq, Zapier
- Social media: LinkedIn, Facebook, Twitter
Also, Zoho Recruit has open API capabilities and the Zapier integration; so you can integrate seamlessly with your tech stack.
For corporate HR and staffing agencies, Zoho Recruit provides plans with a 15-day free trial and a 45-day money-back guarantee. Here are the detailed pricing options for annual billing:
- Corporate HR can choose from three plans: Free, Standard ($25/month), and Enterprise ($50/month). Add-ons like Employee License ($10/month), Vendor Portal ($6/month), and Video Interview ($12/job opening) are available to paid plan users.
- Staffing firms have access to four plans: Free Forever, Standard ($25/month), Professional ($50/month), and Enterprise ($75/month). They can also add features like Video Interviews ($12/license/month) and Client Portal ($6/license/month) to their plans.
Zoho Recruit is ideal for startups and small to medium-sized companies across various industries.
Zoho Recruit’s most recent updates highlight a dual focus: building intelligence directly into candidate evaluation through Zoho’s own large language model, Zia, while also making efforts to improve user experience on everyday workflows.
- AI-Powered Assessments and Zia LLM: Recruiters can now generate ready-to-use assessments tailored to each role, with Zoho’s native AI model powering the process. The goal is fairness, consistency, and structured recruitment without the manual legwork.
- Profile Summary by Zia: Scanning resumes one at a time is giving way to instant AI summaries. With Zia’s help, recruiters can expect to save time and effort on shortlisting, as they can now view key candidate highlights in either bulleted or descriptive form.
- Numerical Rating in Interviewer Assessments: Candidate evaluation has gained more precision with a numerical rating system. Interviewers can score answers by number, set thresholds, and even switch between rating styles (star, thumbs-up, or numeric) with results converting automatically for consistency.
- Real-Time Notifications in Vendor Portal: Vendors now get instant alerts when jobs are shared or edited, notes are added, or candidate statuses change.
- Smarter Cooling-Off Periods: The cooling-off functionality has been extended to cover the Career Site, Vendor Portal, and Employee Referrals. Recruiters can set durations, trigger alerts, and ensure candidates and vendors enjoy a smoother process.
- Bulk Action Buttons: Custom buttons in List View allow teams to act on multiple records at once, such as candidates, jobs, or clients, from the toolbar.
- Custom Buttons and Links in Portals: Portals for candidates, clients, and vendors now support custom actions. Recruiters can design experiences where users trigger specific workflows themselves.
- CV-Library Integration: UK-based hiring is expected to become easier with this new integration, as it lets recruiters tap into millions of resumes, refine searches, and unlock CVs with credits within Zoho Recruit.
With the Zoho Recruit platform, you only need to set up a Zoho Recruit account to get started. After that, you can now post a job and start sourcing candidates.
For bigger teams, based on complexity of customer requirements and the amount of requested features, Zoho Recruit’s implementation time can vary widely, from a couple of weeks or even up to several months.
Customer support caters to new and existing customers who have questions about pricing, licenses, and other services. In addition, Zoho has offices worldwide, so you won’t have to worry about your concerns getting lost in an email inbox. Their support is typically handled on a 24/5 basis.
The Zoho story goes back to 1996, with the founding of AdventNet Inc. Back then, the company made a network management tool that was popular internationally, but mainly in the Japanese market. Then, in 2001, they launched Zoho CRM, which quickly became one of their best-selling apps.
Then, in 2005, the company caught up with the times and started offering cloud-based applications. They began with the Writer app, then Show (a presentation tool), Creator (custom application builder), and Zoho Sheets. It wasn’t long until they realized that there could be a Zoho tool for just about every kind of business app. If you’re curious, the Zoho ‘about page’ actually has an interactive timeline where you can see the evolution of the company year to year. Nowadays, Zoho has over 75 million users worldwide, several offices across the globe, and more than 50 products for marketing, finance, customer and tech support, team collaboration, and of course, HR and recruitment.
Company HQ
Austin, Texas and Chennai, Tamil Nadu
Number of Employees
13,000+
Year Founded
1996
Amount Raised
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