Introduction
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WorkStory stood out to us for taking a truly modern, smart, and low-lift approach to performance management. Instead of asking people to fill out a form once a year, the system continuously collects feedback from tools teams already use— such as Slack, Teams, Webex, and email—and compounds that input into monthly summaries and fully written end-of-year performance reviews. Like their name suggests, this continuous cycle leads to performance reviews that truly capture the story of a person’s year at work, while saving HR and managers hundreds of hours.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Continuous feedback collection embedded in Slack, MS Teams, and Webex
- One-click AI-powered review drafts save hours for managers
- Monthly summaries help employees reflect and prep for 1:1s
- Customizable competencies and templates configured with white-glove onboarding
- Flexible rollout options with a responsive, hands-on support team
- Strong customer satisfaction for ease of use and value
CONS
- Their novel approach may prove challenging for some teams, particularly because it necessitates team members being connected through mobile apps or desktops.
- Some users report a learning curve around dashboard navigation and locating past review assignments.
- Limited branding customization compared to legacy vendors
- Currently lacks deep HRIS integrations, though API access is available
Lattice
Lattice
Deel
Deel
Trakstar
Trakstar
Small Improvements
Small Improvements
Leapsome
Leapsome
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If your team sometimes feels like once-a-year reviews are like getting your teeth cleaned—a nuisance to go through, but necessary—WorkStory offers a compelling alternative. Designed for modern, people-first teams, WorkStory automates the collection of performance feedback by having teammates answer one quick question periodically, within the team communication apps you already use. This information is ingested by their AI throughout the year, allowing you to generate review summaries monthly or at the end of the year, based on feedback that was provided in real time.
We demoed the platform and were especially impressed by its deep integration into day-to-day workflows. Team members can prompt for feedback, give recognition, and complete reviews directly from Slack or Teams—no new logins, no extra clicks. This makes it far more likely for peer feedback to happen continuously instead of being rushed at review time. It’s also more illustrative of an employee’s yearly progress, since insights and metrics were provided when they were fresh, instead of being conjured up from memory at the end of the year.
The product’s crown jewel is the AI-powered “One-Click Review” feature. With one button, managers can generate a full review draft based on feedback, goal completion, and recent check-ins. These drafts are contextually written and competency-aligned—far from the generic outputs we’ve seen in other tools.
WorkStory also stands out for how quickly it can be implemented. During onboarding, the team helps configure competencies, templates, and workflows, meaning most organizations are up and running in days—not weeks. The pricing is also refreshingly simple and transparent.
That said, WorkStory isn’t for everyone. It’s a forward-thinking solution, and requires that teams approach it with an open mind, willing to adapt to a different style of feedback-giving and performance reviews. If you are looking for visual customization or multi-layer approval chains, you might find it a bit lean. Also, a few users flagged UI quirks and email fatigue during onboarding, but the vendor appears responsive to feedback and is iterating quickly.
For companies that truly care about talent development and want to move beyond stale annual reviews, WorkStory offers one of the fastest paths to modernizing your process—without sacrificing quality or requiring heavy admin lift.
Notable customers include Joele Frank, GoMetro, ET Group, TRICO, Enerflo, Tether, and Strang Design.
- Quarterly Plan: $11/user/month + $250 one-time onboarding
- Annual Plan: $9.35/user/month (15% discount) + $250 one-time onboarding
- Free Trial: Two-week trial with guided onboarding
WorkStory is ideal for small to mid-sized (25-250 headcounts) feedback-driven companies seeking a lightweight, low-maintenance performance management solution embedded into communication tools like Slack or MS Teams.
