• We like the competitive pricing of Rippling compared to other HCMs.
• The representatives at Rippling have always been kind and have made us feel supported in finding solutions when needed.
• Payroll through Rippling is generally a smooth process.

Rippling offered a more affordable and structured payroll solution for our mid-sized company. We needed a more advanced payroll system that could provide access to clean workflows, detailed reporting, and organized recruiting pipelines.

Rippling offers strong automation within payroll, especially when employees use timecards. Their workflows are more intuitive than those I have worked with on other HCMs. The recruiting tools have been easy to use, and we were able to integrate multiple hiring platforms into Rippling Recruiting.

The pain points we have experienced with Rippling include inconsistent customer service and frequent outages—often when we are finalizing payroll, which is a major concern. On that note, Rippling generally communicates well during these outages.

I have used Rippling for three years.

• The time it takes to receive help after submitting a ticket can be frustrating.
• Rippling’s AI chat feature is not helpful.
• There have been instances where we received two separate answers to the same question, including questions about payroll compliance, which should not occur.
• Some of the features need improvement and feel underdeveloped, such as the time-off calendar, which needs more customization options.

Rippling feels more advanced than some other HCMs we have used, such as Paycom, which only communicates via email, unlike Rippling, which offers a real-time chat feature. Rippling has easy-to-use employee profiles that allow for strong customization.

Consider which tools you actually need within an HCM. Evaluate the number of employees you have, as certain systems are better suited for larger companies. Make sure the system you choose can grow with your company, if applicable.

We have noticed an improvement in response time when submitting tickets over the past year. Recently, they updated the menu layout and refreshed the dashboard to make it more user-friendly.

Rippling is great for small to mid-sized companies with multi-state payroll and multiple employee classifications.

Rippling offers a user-friendly employee self-service experience, allowing staff to update personal information, submit requests, and complete tasks through the mobile app, which helps reduce the administrative burden on HR.

The platform was accessible for employees with varying levels of technical comfort, making it easier for a nonprofit transitioning from paper-based processes to adopt a digital system.

Rippling’s interface is clean and modern, which made it easier to navigate menus and locate basic HR information compared to more cluttered or outdated systems.

My organization selected Rippling to centralize employee data and move away from fragmented or paper-based HR processes.

As a small nonprofit, the goal was to implement a platform that was functional without being overly complex, allowing HR to manage records while offering employees access to basic self-service features.

Rippling provided a single location for core personnel information and supported common HR tasks such as requests and employee data updates. From an employee perspective, the system was accessible through both web and mobile platforms, which supported usability across varying levels of technical comfort.

I personally used Rippling as an HR administrator for approximately 30 days, during which time it aligned with the organization’s immediate needs and scale. My experience reflects use within a limited configuration rather than a fully built-out enterprise implementation.

From an administrator's perspective, certain workflows and settings were not immediately intuitive, and locating specific functions sometimes required additional exploration compared to other HRIS platforms I’ve used.

The version of Rippling used by the organization felt fairly basic, and functionality appeared limited depending on the selected package, which may not meet the needs of organizations seeking more robust or layered HR capabilities.

There was limited visibility into built-in user guides or onboarding resources, and notification effectiveness seemed highly dependent on configuration, which could impact timely approvals if not carefully set up.

Compared to other HRIS platforms I’ve used, such as Paycom, Kronos, and ADP, Rippling felt more streamlined and basic in its interface and overall functionality.

While this simplicity can work well for smaller organizations, especially those transitioning from paper-based processes, it offered fewer layers and visual tools than some competing systems.

Other platforms I’ve used provided more interactive dashboards, quick links, and real-time notifications, which can be helpful for both administrators and employees managing frequent requests.

Rippling’s effectiveness appeared highly dependent on how it was configured and which modules were selected, which may limit flexibility for organizations seeking a more robust, all-in-one solution.

I tend to prefer platforms with more intuitive, visually driven interfaces and stronger automated reminders, as these features can significantly reduce administrative workload, particularly in lean HR environments.

When selecting an HRIS like Rippling, organizations should consider their size, internal HR resources, and how much system complexity they actually need.

Smaller or nonprofit organizations may benefit from a more streamlined platform that supports core HR functions without overwhelming users or budgets.

Buyers should evaluate administrator usability, employee self-service capabilities, and how configurable workflows and notifications are based on organizational structure.

Understanding which modules are included and how easily the system can scale over time is important before making a long-term investment.

My direct experience with Rippling was relatively short, so I did not personally observe major platform changes or feature evolutions during that period.

From my perspective, the system appeared stable and already configured to meet the organization’s existing HR needs at the time of use.

Rippling is well suited for organizations looking to centralize core HR information and streamline basic administrative processes in a single platform.

It can be a strong fit for smaller or growing organizations, including nonprofits, that need reliable HR functionality without requiring a highly complex or visually intensive interface.

• I liked that Rippling made hour tracking easy from anywhere.
• We could meet at a park, and everyone could clock in without issues.
• The app was lightweight and simple to use.
• Geofencing helped ensure people didn’t just go hang out at McDonald's (which actually happened), so that feature was very useful.

We chose Rippling because I was working on a political campaign. It was temp work for most people, so there were rapid staff fluctuations as people found long-term work or decided it wasn’t a good fit. We needed documented proof of hours for campaign spending and couldn’t waste time on manual timesheets or handling payroll separately.

Before Rippling, field organizers were texting photos of paper timesheets. People made frequent errors, and with constant turnover and staff changing locations, some claimed hours they hadn’t actually worked.

With Rippling’s mobile app, staff could clock in and out with geofencing (so we knew they were actually at the doors), and hours were automatically tallied with fewer errors. Some people still missed clocking in or out properly, but the improvement was significant.

• Rippling was sometimes slow—if users didn’t wait a few seconds after clocking in or out, the app wouldn’t log it.
• The cost per user, instead of a flat rate, felt inefficient and made tracking costs more tedious.
• Geofencing didn’t always work properly; it sometimes lagged by as much as 15 minutes, which made locating workers difficult.

I haven’t used similar tools enough to compare. I’ve used Instawork briefly, but not to a degree that allows for meaningful comparison.

Rippling is great for field operations time tracking, as you can clock in and out from anywhere. The geofencing helps ensure people are where they’re supposed to be.

Support was responsive and helpful. Payroll reports could be generated in just a few clicks, saving a lot of time.

I don’t know. I used Rippling for a three-month period in 2024 and haven’t used it since.

Field operations—door-to-door sales or similar types of jobs can benefit from Rippling.