Lever continues to combine the power of an ATS and a CRM, but with its latest AI Companion features, it has taken a significant leap forward. With AI Interview Companion (formerly Pillar), Talent Fit matching, and IBM watsonx.governance, Lever now delivers structured interviews, transparent candidate ranking, and bias mitigation at scale.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- New AI Interview Companion streamlines structured interviews with automated note-taking, sentiment tracking, and bias flagging.
- Talent Fit engine provides ranked candidate lists with transparent scoring explanations.
- Intuitive UI that’s easy to learn and praised by most users.
- Combines ATS and CRM functionality, supporting both current and future hiring pipelines.
- Built-in DEI analytics (EEO surveys, dashboards) and strong integrations with third-party DEI tools.
- Role-based analytics with 20+ key TA metrics in its standard TRM package.
CONS
- Pricing remains undisclosed and no self-serve free trial is available.
- ROI Dashboard and AI Interview Transcripts are unavailable for EU accounts due to GDPR and data-sharing constraints (support expected later in 2025).
- AI features, while powerful, may require extra training or change management for recruiters.
- Lacks built-in background or reference checks (relies on integrations).
- Reporting, though solid, is not as customizable as some enterprise-focused ATS platforms.
- No dedicated mobile app, though the platform is mobile-optimized.

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Lever has evolved into a strong SMB-focused ATS and CRM hybrid, delivering enterprise-grade capabilities without overwhelming smaller teams. In our hands-on tests, we found its AI Interview Companion and Talent Fit features to be standout additions, designed to solve time-consuming recruiting tasks for teams with fewer resources.

AI Interview Companion (formerly Pillar) proved particularly effective during our demo. It auto-generated structured interview guides, which meant we didn’t need to manually craft role-specific questions. During a mock interview, the AI tracked sentiment, monitored talk-time balance, and flagged biased language in real time. The automated interview summaries saved us from the usual scramble of post-call notes, allowing our team to make faster, more informed decisions.
The Talent Fit engine was equally impressive. Instead of presenting a generic list of candidates, Lever instantly scored and ranked applicants based on how well their experience and skills matched our job requirements. The transparent scoring made it easy to see why a candidate was ranked high or low, which is a refreshing departure from traditional black-box AI systems. For SMB recruiters juggling multiple roles, this feature can reduce time-to-hire significantly.
Lever’s ATS + CRM hybrid design remains one of its strongest differentiators. It doesn’t just track active candidates but also allows teams to nurture passive talent via automated, multi-touch email campaigns. Combined with its searchable talent database, this means you can rediscover past applicants rather than start every search from scratch.
We also tested Lever’s diversity hiring tools, such as EEO surveys and DEI dashboards. These built-in features give SMBs the ability to track diversity data and generate reports that would otherwise require third-party integrations.
However, Lever’s reporting, while visually intuitive, has fewer customization options compared to tools like Greenhouse or SmartRecruiters. SMBs with unique reporting requirements might find themselves exporting data for additional analysis. We also found that while the browser interface is optimized for mobile, the absence of a dedicated mobile app could be a hassle for recruiters who manage candidates on the go.
Pricing is another consideration. Lever does not disclose pricing upfront, which can be frustrating for small businesses with limited budgets. And while AI Interview Companion and Talent Fit are powerful, some teams might need extra training to fully leverage these features, particularly when implementing structured interviewing or bias detection tools for the first time.

Lever was used to source applicants, manage the recruiting lifecycle, and extend offers to candidates. Hiring managers used it to manage their own processes and store interview questions. It also provided a seamless way to schedule interviews for candidates.
Lever allowed us to propose available time slots, and candidates could choose what worked for them. The product integrated smoothly with Outlook and Gmail calendars. It also provided us with valuable recruiting metrics.
- I liked the ability to see our recruiting data quickly for each open position.
- I liked having a seamless way to track information—recruiters, hiring managers, and candidates were all on the same page when using Lever.
- I liked how user-friendly it was. Whenever we needed to train a new team member, it was easy for them to get started.
The organization I worked for managed Lever on behalf of a client. The client was looking for a user-friendly ATS that displayed data efficiently, which Lever provided. The client had previously managed the recruiting process manually, so Lever offered a significant improvement. They appreciated the customization Lever made available. It streamlined their process and made managing recruitment much easier.
- I would have liked more flexibility in Lever's reporting and analytics. A dashboard for quick viewing would be helpful.
- Lever's sourcing tools were very basic. I wished it included tools for quickly contacting candidates.
- I would have liked a way to engage candidates passively. If a candidate wasn't a fit for a role, the only way to organize them was to reject them; there wasn’t a way to store them in folders for future positions.
Compared to Greenhouse, Lever does offer less customization.
Companies should consider their business needs and whether the tool meets them. Too often, a company implements an ATS that doesn't allow for customization of their processes.
Lever has improved its user interface to make it more user-friendly.
Lever is great for organizations with high-volume recruitment.
Lever may not be ideal for organizations that don’t recruit for many positions.
I mainly use Lever for tracking applicants and scheduling interviews. One of the key workflows I rely on is moving candidates through different stages of the pipeline while keeping all notes and interactions in one place. A particularly useful feature is the email automation tool, which sends follow-ups and reminders automatically.
Lever also includes reporting and analytics tools, similar to other HR software, that help track hiring metrics. Another major benefit is its integration with LinkedIn, which makes sourcing applicants much easier.
- Lever’s modern and intuitive interface makes it easy to learn and use.
- The email templates and automation tools help save time and streamline communication.
- The collaborative hiring features make it simple to share feedback and coordinate across the entire team.
We chose Lever because we needed a way to track candidates across multiple positions. We also needed a solution for managing interviews, screening candidates, and organizing the hiring process. This tool allows us to efficiently hire candidates and transition them into employees.
Lever stood out due to its user-friendly interface, automation tools, and pricing. I have personally used Lever for about a year.
- Lever’s pricing can be expensive for smaller teams.
- The reporting features are not as customizable as I would prefer.
- Some of the more complex integrations are not as seamless or practical.
Lever stands out for its ease of use and strong collaboration features. Greenhouse, for example, offers more advanced customization and reporting capabilities but has a steeper learning curve. Workday Recruiting is better suited for large enterprises with complex HR needs. Lever is a great choice for mid-sized companies.
Consider your company’s employee count. Evaluate how many hires you make per month and per week. Determine which automation tools you need. Review the integrations required to ensure compatibility with your existing systems.
Over time, the automation features have expanded, along with the number of available integrations.
Lever is a great fit for mid-sized to large companies that need a collaborative hiring process.
Lever may not be the best fit for small businesses or startups with limited hiring needs. The pricing is high compared to simpler applicant tracking system (ATS) options.
We primarily use Lever to post jobs, which automatically appear on our careers page, and to manage resumes. The system allows both recruiters and hiring managers to review resumes, move candidates through different stages, or disqualify them easily. We also set up email templates to streamline candidate communication and interview scheduling.
Additionally, we generated offer letters through the tool, and once signed, key information was pushed into our HRIS, reducing manual data entry. The system was also used to capture and review interview notes.
- It is easy to use for recruiters, hiring managers, and interviewers.
- It offers strong cost performance when you don't need too many advanced features.
- The customizable workflows and reporting helped reduce administrative work for our small recruiting team.
We needed an applicant tracking system that managers would find user-friendly. Our main requirements were affordability, the ability to post jobs to our site, a streamlined process for moving candidates through hiring stages, offer letter generation, and integration with our HR system.
Lever is one of the best ATS options for organizations that need hiring managers to participate in sourcing, resume reviews, and candidate progression. For a tool that non-recruiters don't use frequently, it remains intuitive and easy to navigate. I have administered and used Lever for two years and also used it several years ago at a different company.
- Some reporting features became confusing after they changed reporting tools.
- It can be too expensive for smaller companies or those with low hiring volume.
- Integration with HRIS systems is limited depending on the provider.
Lever is easier to set up and use than many other ATS platforms. It falls in the mid-to-top range in terms of pricing and features. The interface is also more visually appealing compared to both more expensive and lower-cost alternatives.
Think about both your immediate hiring needs and what you might require in the next year. Since switching ATS platforms can be costly, ensure you have the budget and a long-term need for the tool over at least the next three years.
Consider not just how recruiters will use it but also how hiring managers and interviewers will engage with the system. Including them in demos after narrowing your options to two or three tools can help with decision-making.
I have only noticed subtle changes in the system between when I used it in 2017 and again in 2021. The good thing is that Lever remains reliable and includes all the essential features we needed.
Lever is ideal for organizations with steady hiring needs where managers play an active role in the recruiting process. Company size is less important than ensuring the budget aligns with its value.
Smaller companies or those that hire infrequently may not find Lever’s cost worthwhile.

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Lever is designed for SMBs and fast-growing companies with active recruiting needs. Very small businesses with just a handful of annual hires might find Lever’s feature set more than they need, especially since there’s no free trial or entry-level pricing tier.
Lever is used by over 5,000 companies, including Netflix, Spotify, KPMG, Atlassian, Canva, and Veeva.
- Applicant tracking: Configurable career sites, customizable hiring workflows, job post advertising, automatic candidate screening/disqualification, employee referrals, internal mobility programs, interview planning, candidate self-scheduling, structured interviews, and Zoom integration for live video interviewing.
- Candidate relationship management: multi-channel lead sourcing, dedicated sourcing pipeline, automated multi-touch nurture email campaigns, searchable talent database, and intelligent recommendations to rediscover talent.
- Talent Analytics: With Visual insights’ out-of-the-box and custom reports, data explorer, data warehouse sync, and advanced analytics, Lever eliminates the need for 3rd party solutions, spreadsheets, and data migration. Designed for recruiters, hiring managers, and finance teams - Set goals, track progress, schedule, download, and save.
Lever also has features for:
- Diversity hiring tools
- Offer management and approval workflows
- Collaborative hiring
- Automation workflows
Lever integrates with hundreds of third-party solutions including Slack, Zoom, LinkedIn, and SAP. Check out Levers integration marketplace for the full list of products they integrate with.
Lever's quote-based pricing starts around $6,000, varying with business needs.
For any SMB looking to streamline sourcing, interviewing, and nurturing talent, Lever offers a balance of enterprise-grade capabilities without overwhelming complexity.
Lever has transitioned from a traditional applicant tracking system to a platform that integrates candidate relationship management capabilities and, most recently, AI-driven tools.
- 2015–2020: Lever established itself as an ATS with built-in CRM features, enabling companies to manage active applicants and nurture passive candidates in one system.
- 2021–2023: The platform added more advanced analytics, workflow automation, and diversity-focused tools such as EEO surveys and DEI dashboards.
- 2025: Lever introduced AI Interview Companion (integrating technology from its Pillar acquisition) and Talent Fit, a candidate ranking engine that uses AI to evaluate skills and experience.
- Governance: Lever implemented IBM watsonx.governance for compliance, bias detection, and transparency across its AI features.
The current roadmap includes features such as AI-generated interview transcripts, ROI tracking, and tools for rediscovering candidates from past pipelines.
Four packages are offered—Self-Guided, Essential, Standard, and Premium—covering setup, workflow customization, data migration, training, and go-live support.
Lever offers a 24/7 help center with detailed documentation and responsive ticket-based support. Implementation and onboarding services receive positive user feedback.
Founded in 2012, Lever started out as an incubator company within Twitter, with Nate Smith, Sarah Nahm, and Randy Truong at the helm. The three of them had one main goal: to connect human potential to meaningful work. To achieve this end, they’ve worked on building a comprehensive recruiting solution, packing the capabilities of an applicant tracking system (ATS) and a candidate relationship management system (CRM) into a single, enterprise-ready platform.
Lever has gained customer adoption and made a name for themselves in the HR tech space in a relatively short period of time. Today, Lever is used by over 5000 companies including big brands such as Netflix and Spotify, boasts several awards, and prides themselves on a 50:50 employee gender ratio in their offices.
Company HQ
San Francisco, California, United States
Number of Employees
270+
Year Founded
2012
Amount Raised
As of November 2021, Lever has raised a total of $122.8M over 7 funding rounds.
FAQ
Is Lever an ATS system?
Lever’s Talent Relationship Management (TRM) packs a full-fledged ATS that you can use to source, manage, and hire suitable applicants.
What is the cost of Lever?
Lever doesn’t disclose their pricing upfront. Contact a sales representative to learn about the cost for your business size and needs.
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