Lever continues to combine the power of an ATS and a CRM, but with its latest AI Companion features, it has taken a significant leap forward. With AI Interview Companion (formerly Pillar), Talent Fit matching, and IBM watsonx.governance, Lever now delivers structured interviews, transparent candidate ranking, and bias mitigation at scale.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- New AI Interview Companion streamlines structured interviews with automated note-taking, sentiment tracking, and bias flagging.
- Talent Fit engine provides ranked candidate lists with transparent scoring explanations.
- Intuitive UI that’s easy to learn and praised by most users.
- Combines ATS and CRM functionality, supporting both current and future hiring pipelines.
- Built-in DEI analytics (EEO surveys, dashboards) and strong integrations with third-party DEI tools.
- Role-based analytics with 20+ key TA metrics in its standard TRM package.
CONS
- Pricing remains undisclosed and no self-serve free trial is available.
- ROI Dashboard and AI Interview Transcripts are unavailable for EU accounts due to GDPR and data-sharing constraints (support expected later in 2025).
- AI features, while powerful, may require extra training or change management for recruiters.
- Lacks built-in background or reference checks (relies on integrations).
- Reporting, though solid, is not as customizable as some enterprise-focused ATS platforms.
- No dedicated mobile app, though the platform is mobile-optimized.

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Lever has evolved into a strong SMB-focused ATS and CRM hybrid, delivering enterprise-grade capabilities without overwhelming smaller teams. In our hands-on tests, we found its AI Interview Companion and Talent Fit features to be standout additions, designed to solve time-consuming recruiting tasks for teams with fewer resources.

AI Interview Companion (formerly Pillar) proved particularly effective during our demo. It auto-generated structured interview guides, which meant we didn’t need to manually craft role-specific questions. During a mock interview, the AI tracked sentiment, monitored talk-time balance, and flagged biased language in real time. The automated interview summaries saved us from the usual scramble of post-call notes, allowing our team to make faster, more informed decisions.
The Talent Fit engine was equally impressive. Instead of presenting a generic list of candidates, Lever instantly scored and ranked applicants based on how well their experience and skills matched our job requirements. The transparent scoring made it easy to see why a candidate was ranked high or low, which is a refreshing departure from traditional black-box AI systems. For SMB recruiters juggling multiple roles, this feature can reduce time-to-hire significantly.
Lever’s ATS + CRM hybrid design remains one of its strongest differentiators. It doesn’t just track active candidates but also allows teams to nurture passive talent via automated, multi-touch email campaigns. Combined with its searchable talent database, this means you can rediscover past applicants rather than start every search from scratch.
We also tested Lever’s diversity hiring tools, such as EEO surveys and DEI dashboards. These built-in features give SMBs the ability to track diversity data and generate reports that would otherwise require third-party integrations.
However, Lever’s reporting, while visually intuitive, has fewer customization options compared to tools like Greenhouse or SmartRecruiters. SMBs with unique reporting requirements might find themselves exporting data for additional analysis. We also found that while the browser interface is optimized for mobile, the absence of a dedicated mobile app could be a hassle for recruiters who manage candidates on the go.
Pricing is another consideration. Lever does not disclose pricing upfront, which can be frustrating for small businesses with limited budgets. And while AI Interview Companion and Talent Fit are powerful, some teams might need extra training to fully leverage these features, particularly when implementing structured interviewing or bias detection tools for the first time.

It is an ATS which is used in organizations for recruitment ease. We would initially post the job description. This part was a bit tricky as some of the fonts and layout were not matching, however we had to make it work.
After building the job description, we would set up the interview stage/pipeline as these were the different stages which Lever offered when scheduling an interview, i.e. we had to enter recruiter screen, hiring manager screen, technical interview, offer, hired, etc.
Once these were entered, then we would publish the job and start reviewing the applicants. When we found an ideal candidate, we would ensure that they were scheduled properly with the corresponding stage in the interview process.
Once all the stages were completed, it was essential for each interviewer to leave their feedback. There would be a recommendation rating from 1-5, competency rating, and any comments that they would want to leave.
Once my manager and I saw the overall rating (anything above 3.5), we would extend the offer to the candidate. However if there was a rating lower, then we would reject the candidate directly from the system.
I liked how Lever had everything in one place.
- There was a good way of tracking how many candidates are applying and we were able to view all of their information directly on the portal.
- The scheduling feature was amazing, in terms of how we could integrate the MS calendar directly with Lever and it would sync the calendars. It was easy for us to schedule interviews.
- The feedback feature on Lever is something a lot of systems are currently developing or do not have. Lever made it easy for us to read the comments, feedback, and ratings for the candidates. Therefore our decision making was easier.
Our organization is only a year old and we needed a proper recruiting platform for hiring. When my manager and I noticed Lever, we decided to implement it within our organization.
We have been actively using it and to be honest, it provides some pretty great tools and integrations. For example, you can directly reach out to the candidate, schedule the interview, and leave feedback directly on their profile.
Additionally, to schedule the interview, you can have the company's employees/hiring managers be involved in the process and have access to their calendar directly from the Lever website.
Once we started to use it on a day to day basis, it became easier to navigate and helped us hire quickly.
There are many features which I do not like about Lever:
- The reports system: I had to run reports frequently as I had to give the hiring managers updates. The reports system was not convenient and very confusing to use. It made running reports overly complicated.
- The communication and email feature: It was somewhat burdensome to view emails which would be on Lever as it was very cluttered. It was difficult to track which candidates were already emailed and who were yet to be contacted.
- The job description template: Even when we had the entire job description written in MS Word, and used the copy and paste function, the font, the layout, and the overall structure of the job description would not match Lever's job description layout. It became a bit of a hassle as we had to go back each time and fix the layout.
Lever is different as there is better collaboration between the team and the candidate. The fact that this tool has all the options in terms of emailing, scheduling, and feedback, Lever definitely wins when it comes to ensuring the data and information are all in one place.
The processes feel more transparent and easy as it is all located in one portal. I prefer Lever, as it is easier to track candidates, and easier to understand and use. If someone is new to the system, they can easily learn it and adapt to it.
I think some of the main criteria would be cost and usage. As we were a startup, we had to hire very quickly and needed a system that would help us and make our lives easier. People should ensure that when thinking to buy Lever, how much are they going to use this tool and how much are they willing to pay for it.
I don't believe that Lever has changed as some of the features it contains are very out of date and need to be upgraded. For example, the reporting system is not efficient and is very complicated to understand. If Lever can be a bit more user friendly in terms of these features which we use on the back end, it would make things easier.
Lever is great for HR & Recruiters, talent acquisition, hiring managers, and any organization that is a startup and is looking to hire quickly.
Lever may not be a good fit for well-established organizations, such as companies with more than 1,500 employees.
Everyday we use Lever for finding and attracting strong talent. I run a recruitment team so I am constantly using the tool to have visibility into the interviews happening that day and to ensure hiring managers are inputting their feedback and scoring afterwards.
We use Lever to craft the job descriptions and also to ensure the workflow of interviews happens correctly. I've found it helpful to ensure there is more consistency with scoring as far as a star rating and point scale.
I use Lever to move candidates throughout the hiring process from start to finish and will report to our board on specific analytics that are clear for me to see. We also use Lever to hire our applicants and then ensure that we onboard them correctly.
I'm able to display the data within Lever to our board and I'm also able to download reports which are super helpful for our funders when they want to ensure that candidates received a fair process and that we practice equitable hiring processes.
It's easy to use from an interface standpoint. It was easy to update and implement once we signed up. And it was easy to change requisitions and edit info once roles were posted. I also really like the way it makes interviews easy to follow up on and get feedback for.
Our company didn't have an ATS and had been using Indeed as the main platform for talent acquisition. There were two main pain points, one being that Indeed is limited in terms of streamlining the entire lifecycle for us. It was great at attracting initial candidates but we were limited by its capacity to provide feedback and also prep our hiring managers.
We overall lacked a streamlined approach and I noticed hiring managers had no consistency in terms of the questions they'd ask or how they'd score candidates. Collecting feedback on candidate interviews was burdensome as we have over 70 roles open at any given time.
With Lever, I was able to negotiate a strong price which helped streamline our recruitment process and enhanced the way we sourced new talent. It solved the issue of collecting feedback because it automatically sends reminders and makes scoring consistent and all in one place.
It's much easier to post now on Lever and get the roles out to all major job boards with excellent analytics. We're able to see clearly the amount of interviews we have and have greater visibility into how many candidates are in our pipeline.
Overall, I introduced Lever to EAC Network in 2024 and the company has been doing great with it. It's a tool I had used in the past (I've used it altogether for 6 years) and found it easy to implement vs. tools like Greenhouse and others.
The price is really high. Greenhouse is another tool I've used before which provides more tools for hiring managers. Sometimes I feel like the AI functionality could be more advanced.
I like Lever because it's very easy to implement unlike some other applicant tracking systems. I prefer it because of its ease of use and being able to train my hiring managers on how to use it.
Greenhouse for example was a disaster to implement in the past compared to Lever! It was a night and day type of experience. Lever is something that, although pricey, is one of the most user friendly tools.
Think about the interface and how easy it is to use. Also consider how easy it is to implement vs. some of the other popular software systems. Try and negotiate the price. I was able to save over $10,000.
It's gone from super basic to a lot more advanced which has been great as far as functionality. Hiring managers can be prepped and there's a more streamlined approach to scoring which is great.
Lever is a good fit for software companies, tech companies, startups, etc.
Lever isn't a great fit for most non profits. It worked for us because I was able to get a great price but it's very costly for most agencies to utilize. Also companies that don't do a ton of hiring won't need it.
Lever helps us review resumes and have a one-stop spot for all of our jobs, and made the interview process seamless when it came to moving candidates through the pipeline. Moving candidates through stages, updating feedback, and making sure nothing falls through the cracks has been a major benefit we have seen.
The collaborative features, like shared feedback and scorecards, has made hiring decisions feel aligned and more efficient. It's a tool our team relies on to keep recruiting organized, transparent, and moving forward smoothly. The automation feature for emails has been a frequently used feature.
The ability to progress the candidates through the pipeline easily. The quick ability to be able to review the manager scorecards and feedback. The automated features that keep things progressing efficiently.
We were having a problem with the ability to organize and create a streamlined process for our applicants. When it came to posting our own jobs, Lever made it easier for our team to give us visibility for the talent pipeline.
Lever helps make the recruiting process seamless and is user-friendly. The CRM component made communication and automation easier for our team. Lever was implemented with our team last year.
Have had some technical issues when trying to add hiring manager emails. The customization options are more rigid - other systems, like Greenhouse offer better customization options. The ability to customize reports is also lacking.
Compared to Workday's ATS, Lever has better workflows that are more intuitive. On the other hand, Greenhouse ATS offers better customizations and a better overall experience through the reporting structure and interface.
How easy it is to move through each stage of the recruiting process (applicant review, interview, offer, etc). The integrations with other systems is a major criteria companies need to consider. The reporting abilities of an ATS can have a major impact on overall recruiting success.
The introduction of AI features.
Any organization with frequent recruiting will find Lever useful.
Smaller companies or other companies that are not in constant need of hiring do not need Lever.

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Lever is designed for SMBs and fast-growing companies with active recruiting needs. Very small businesses with just a handful of annual hires might find Lever’s feature set more than they need, especially since there’s no free trial or entry-level pricing tier.
Lever is used by over 5,000 companies, including Netflix, Spotify, KPMG, Atlassian, Canva, and Veeva.
- Applicant tracking: Configurable career sites, customizable hiring workflows, job post advertising, automatic candidate screening/disqualification, employee referrals, internal mobility programs, interview planning, candidate self-scheduling, structured interviews, and Zoom integration for live video interviewing.
- Candidate relationship management: multi-channel lead sourcing, dedicated sourcing pipeline, automated multi-touch nurture email campaigns, searchable talent database, and intelligent recommendations to rediscover talent.
- Talent Analytics: With Visual insights’ out-of-the-box and custom reports, data explorer, data warehouse sync, and advanced analytics, Lever eliminates the need for 3rd party solutions, spreadsheets, and data migration. Designed for recruiters, hiring managers, and finance teams - Set goals, track progress, schedule, download, and save.
Lever also has features for:
- Diversity hiring tools
- Offer management and approval workflows
- Collaborative hiring
- Automation workflows
Lever integrates with hundreds of third-party solutions including Slack, Zoom, LinkedIn, and SAP. Check out Levers integration marketplace for the full list of products they integrate with.
Lever's quote-based pricing starts around $6,000, varying with business needs.
For any SMB looking to streamline sourcing, interviewing, and nurturing talent, Lever offers a balance of enterprise-grade capabilities without overwhelming complexity.
Lever has transitioned from a traditional applicant tracking system to a platform that integrates candidate relationship management capabilities and, most recently, AI-driven tools.
- 2015–2020: Lever established itself as an ATS with built-in CRM features, enabling companies to manage active applicants and nurture passive candidates in one system.
- 2021–2023: The platform added more advanced analytics, workflow automation, and diversity-focused tools such as EEO surveys and DEI dashboards.
- 2025: Lever introduced AI Interview Companion (integrating technology from its Pillar acquisition) and Talent Fit, a candidate ranking engine that uses AI to evaluate skills and experience.
- Governance: Lever implemented IBM watsonx.governance for compliance, bias detection, and transparency across its AI features.
The current roadmap includes features such as AI-generated interview transcripts, ROI tracking, and tools for rediscovering candidates from past pipelines.
Four packages are offered—Self-Guided, Essential, Standard, and Premium—covering setup, workflow customization, data migration, training, and go-live support.
Lever offers a 24/7 help center with detailed documentation and responsive ticket-based support. Implementation and onboarding services receive positive user feedback.
Founded in 2012, Lever started out as an incubator company within Twitter, with Nate Smith, Sarah Nahm, and Randy Truong at the helm. The three of them had one main goal: to connect human potential to meaningful work. To achieve this end, they’ve worked on building a comprehensive recruiting solution, packing the capabilities of an applicant tracking system (ATS) and a candidate relationship management system (CRM) into a single, enterprise-ready platform.
Lever has gained customer adoption and made a name for themselves in the HR tech space in a relatively short period of time. Today, Lever is used by over 5000 companies including big brands such as Netflix and Spotify, boasts several awards, and prides themselves on a 50:50 employee gender ratio in their offices.
Company HQ
San Francisco, California, United States
Number of Employees
270+
Year Founded
2012
Amount Raised
As of November 2021, Lever has raised a total of $122.8M over 7 funding rounds.
FAQ
Is Lever an ATS system?
Lever’s Talent Relationship Management (TRM) packs a full-fledged ATS that you can use to source, manage, and hire suitable applicants.
What is the cost of Lever?
Lever doesn’t disclose their pricing upfront. Contact a sales representative to learn about the cost for your business size and needs.
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