JazzHR is laser-focused on the unique recruitment needs of small and medium-sized businesses. Their solution can not only help SMBs source, track and manage candidates, but also boost their employer brand.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- JazzHR is quite affordable and doesn’t place any limits on the number of users added. It also offers free, 21-day trials that anyone can sign up for.
- JazzHR has built-in features for offer management. You can choose from existing offer letter templates or create your own and share them with successful candidates
- You can automate triggers for candidates to be automatically notified via email when their application has moved a stage further in the hiring process. Several other email responses can be automated.
CONS
- Some users reported a learning curve with JazzHR's UI and that it took them some time to get used to it
- For a product geared towards SMBs, it lacks a free plan. We mention this as a con since other SMB-geared recruiting products do offer free-forever versions, which puts JazzHR slightly behind the competition.
- Several users have mentioned that the reporting feature is difficult to use with very little room for report customizations.
- JazzHR currently lacks a mobile app, and the browser version isn’t well-optimized for mobile use.
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JazzHR is a cloud-based recruiting solution that’s specifically built for small and medium-sized businesses. Through it, you can build custom-branded career pages, post jobs to multiple free and paid job boards, and share those posted jobs on various social media sites for maximum reach.
Once candidates apply for your posted jobs, JazzHR enables you to track how far they have progressed through your hiring process through customizable recruiting stages and workflows. You can also communicate with candidates who applied for your posted jobs without leaving JazzHR. Not to mention, several email responses, such as interview scheduling requests and progress notifications, can be automated so you’re able to spend your time on more important tasks.
We like that JazzHR has pre-integrated offer management features. You can choose from several existing offer letter templates, or customize one yourself and share it with successful candidates. You can also collect e-signatures without needing to integrate JazzHR with third-party tools.
We do, however, have to dock a few points from JazzHR for lacking a mobile app. While some features of JazzHR such as candidate quick screen and interview guides have been optimized for mobile browser access, it’s rather a hassle for hiring managers to get to those features on mobile browsers vs on a dedicated mobile app. And as companies are increasingly seeking mobile-first recruiting strategies to save time and reach candidates where they are, having a mobile app to your recruiting software becomes a necessity, not an accessory.
Overall, we think that several SMBs can find value in JazzHR’s offering. If you’re looking for an affordable recruiting solution with features for candidate sourcing, applicant tracking, and offer management (and you can get past the lack of a mobile app), then JazzHR is definitely worth checking out.
We use Jazz HR daily. We have our options set up to provide notifications for each new applicant for each position we have posted. More than 90% of our recent hires have been recruited and selected using JazzHR. As for workflows, we use JazzHR to post jobs, identify qualified candidates, contact candidates for additional information or to schedule interviews, and to notify candidates of non-selection or selection. Occasionally we use JazzHR to identify candidates for positions we have not yet posted.
JazzHR is really easy to use. It is very intuitive, with tabs being pretty self explanatory. JassHR also posts on multiple job boards and pulls quality candidates from those job boards as well, expanding our reach to prospective hires. It is very easy to read and download resumes, and we can quickly share the applications with others within our team who need to view them. The price for the service is also reasonable. There was a price increase this year but we felt it was still more than worth it. JazzHR also integrates with our HRIS, Zenefits, which is an additional benefit.
We bought JazzHR because we wanted to streamline our recruiting process. Being in the federal contracting and acquisition space, we get quite a few opportunities to fill vacancies. Our company needed to be able to identify qualified candidates quickly. We also wanted to use an applicant tracking system that hosted candidates from multiple sources. Our first experience with JazzHR was in late 2021 and we purchased a subscription in 2022. We've been happy with the service and often refer colleagues and other businesses to JazzHR.
It can sometimes take longer than expected to receive feedback or a response from a JazzHR rep. We also have noticed that the system freezes more frequently than expected. We can usually work around this by simply logging out and back in but it seems to be a JazzHR issue since this happens on different computers as well as different networks. We would like to see more customizable features so that the look of JazzHR has more of a personalized feel.
JazzHR provides more candidates than competitors and it has a much lower cost. We also like the ability to customize templates when responding to candidates without having to pay an additional fee or select a higher priced subscription. JazzHR is also much easier to navigate than Monster and Indeed, and candidates have shared that when using JazzHR directly, it is easier to upload resumes and apply than other services.
If you want a low cost option that checks off most if not all of the boxes, consider JazzHR. If you need fast customer service responses, then you might want to try a different provider who can accommodate that. If you don't need a highly personalized home page, JazzHR is a good option especially for the price. Overall, JazzHR is our favorite resource for our recruiting needs.
We have only used JazzHR for a little over a year now and have not noticed significant changes worth mentioning.
Any organization with recruiting needs.
Organizations who don't often hire employees or contractors.
JazzHR was the only tool that we used in the organization. As a recruiter, majorly all my work was done through JazzHR. Some of the key workflows of JazzHR which I used daily were- Job Creation and Posting (creating job postings with relevant details like job title, and descriptions and then publishing them to various job boards and career sites.
Another workflow was Applicant Tracking which was a centralized platform for all the candidate profiles with detailed information. I used to daily review and screen candidates from JazzHR and then move candidates through different stages of the hiring pipeline (e.g., screening, interview, offer) to track their progress.
Scheduling and coordinating interviews with candidates was another major workflow that I used regularly. JazzHR also helped in sharing candidate profiles with other recruiters, Hiring Managers and we could even exchange notes about the candidates through that tool. It helped us in communication and collaboration.
JazzHR helped me to effectively manage candidate information and track their progress throughout the hiring process.
It automated my hiring process and saved a lot of time for me.
I also need to not post jobs on various platforms individually, I just posted on JazzHR and it integrated into various career sites and job platforms.
The candidate texting feature helped me in communicating with all my candidates on the same platform.
I have used the JazzHR tool for one year throughout my tenure in the company. We evaluated the organization's needs, priorities, and budget and hence went with JazzHR as our ATS.
Compared with three different tools, JazzHR had to offer the best price (cost-efficient). It also has a User-Friendly Interface making it easy for both recruiters and hiring managers to navigate and utilize the system. JazzHR is also integrated with numerous job boards like Linkedin, Indeed, Zip Recruiter, etc making it easy for recruiters to reach out to a wider pool of candidates when they apply.
The organization is a small organization with less than 100 employees. It is also a pretty new company, we weren't sure about other tools thus JazzHR stood out because it offers a monthly subscription. Not all tools offer monthly subscriptions. It's easier for new organizations who want to try new tools to first enroll for a monthly subscription rather than a yearly subscription.
I have also used other tools similar to JazzHR and I believe that there are a lot of advanced features which were there in other ATS but were not present in JazzHR. For larger organizations, it could be a limitation.
Sometimes when filing a ticket with JazzHR on any issues, they are a little slow in replying and resolving.
It also has some limitations on integrating with certain HRIS platforms.
JazzHR stands out as an HR tool, it has several cons but the advantages stand out. I personally like this tool but again it depends on the organization's needs and priorities. For small businesses, it is a great option but for larger companies it can vary. I quickly could adopt to the tool and also had a smooth user experience.
The very first criteria to consider when buying this tool is the pricing and value for money. Understanding JazzHR's pricing structure, including any additional costs for extra features or users. Evaluate the same pricing in relation to the value and features offered by the competitors. Also, the organization's needs and priorities if/whether it is been fulfilled by JazzHR.
Changes and updates regularly happen in JazzHR. JazzHR has been adapting to various technological advancements. From the time I started working on the tool, there were a lot of great changes in the workflows ensuring that the recruiter has a smooth process.
JazzHR really works for small and medium organizations
This tool may not be a good fit for large organizations and even complex organizations that are looking for advanced features.
I use JazzHR daily. We utilize it as an applicant tracking system. We are able to post a job and have it posted to multiple job boards. We also communicate with candidates via the platform. In addition, we set up workflows/automation to move candidates through the pipeline.
- Simple design/easy to use.
- Multiple integrations.
- Low cost
We began to offer recruiting services at our agency and needed an Applicant Tracking system that was simple and efficient but could also be easy to use for the client once we had filled the role.
- Inability to log into multiple clients' accounts at the same time.
- No video screening integration.
- Candidate’s email replies are not easy to see/notifications
I prefer that JazzHR is easy to follow compared to other ATSs’ whose dashboard views are overwhelming and difficult to navigate.
They should consider the integrations they want to use. JazzHR has great workflows and integrations but the setup is very manual and somewhat limited compared to other competitors. They should also consider the number of users needing access as this can be limited depending on the plan chosen
JazzHR has continued to add new integrations such as Calendly.
All organizations
I don't feel this applies-would be good for all
Greenhouse
Greenhouse
Workable
Workable
Pinpoint
Pinpoint
VidCruiter
VidCruiter
Homebase
Homebase
JazzHR is specifically built for SMBs. It isn’t suited for large companies and enterprises' frequent and complex hiring needs.
JazzHR is used by over 6,500 businesses including the Seattle Seahawks, L'Occitane En Provence, TED Conferences LLC, and Chick-fil-A.
- Employer branding: Customize your careers page, share your open roles on various social media channels, and auto-send personalized emails to candidates.
- Candidate sourcing: Post jobs to multiple free & paid job boards with a single click and create referral programs to receive candidate recommendations from your existing employees.
- Applicant tracking: Track how far candidates have progressed through your hiring process with customizable recruiting stages and workflows, share candidate progress with other team members, and set up triggers to automatically notify candidates via email once their applications have moved to another stage.
- Offers and e-signatures: Generate personalized offer letters with pre-populated templates and automate e-signature requests.
- Candidate Scorecard: This is a rating system that lets you give an assessment of each candidate. It can be based on scorecards that you can tailor to each job. As a team, it makes collaboration easier since all feedback is presented in one place through an aggregate team score.
JazzHR also provides tools for:
- Interview scheduling
- Reporting
- Collaborative hiring
JazzHR integrates with dozens of third-party business solutions including BambooHR, Gusto, Criteria, Bob, Checkr, Job Target, Verified First, Out Sail, and more.
JazzHR has three plans. When billed annually, they cost as follows:
- Hero: $49 per month for unlimited users and 3 open jobs.
- Plus: $239 per month for unlimited users, unlimited open jobs, ATS, interviews, and assessments.
- Pro: $359 per month for everything from Plus, along with offers and e-signatures, reporting, and all-access support.
JazzHR is specifically built for teams at organizations with 5 to 500 employees, regardless of industry or recruiting maturity.
Implementing JazzHR is completely free of charge. The platform can also be trialed for free for up to 21 days. Upon signing up, customers receive full access to the Training Portal, and the option to book two one-hour free implementation calls. For further guidance, we recommend checking out JazzHR’s Getting Started guide, available on their help center.
JazzHR has a help center with plenty of resources that are accessible 24/7. If customers need further help, they can reach out to JazzHR's support team by submitting a support request. Chat and phone support options are also available between 9:00 am and 6:00 pm Eastern Monday through Friday.
JazzHR was established in 2009 with the goal of putting powerful, yet easy-to-use and affordable recruiting software in the hands of small businesses, startups, and growing companies. With capabilities for candidate sourcing, employer branding, collaborative hiring, offers, e-signatures, and more, JazzHR has this far helped over 350k HR professionals source over 75 million qualified candidates.
Company HQ
Pittsburgh, Pennsylvania, United States
Number of Employees
120+
Year Founded
2009
Amount Raised
JazzHR has raised a total of $24.6M over 7 funding rounds.
FAQ
What is JazzHR used for?
JazzHR is used by small and medium-sized businesses to attract, manage and hire applicants.
Is JazzHR an HRIS?
JazzHR is a product that supports recruiting needs such as candidate sourcing and applicant tracking. It doesn’t yet function as a Human Resources Information System (HRIS), as such tools often cover more functions such as employee onboarding/offboarding, time-off management, and at times, even payroll and benefits administration. That said, JazzHR does integrate with HRISs.
Is JazzHR cloud-based?
Yes, JazzHR is cloud-based, meaning you do not need to install it on your pc or host data on your own servers.
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