An Expert Review of ChartHop's HR Analytics Solution - 2021

Listed in our research about the Best HR Analytics Tools

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
October 18, 2021
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ChartHop is an org chart software vendor that is rapidly evolving into one of the more interesting HR Tech companies out there.

What's Inside

ChartHop Review

Although ChartHop started out as an org chart software vendor, they see their offering as a new category called organizational management. It is for that reason that they've added people analytics and people planning tools to their platform. You can use this tool to understand the state of diversity hiring, for example, or how your organization has changed over time, as well as compensation across the org, etc.

One of the best parts is the ability to forecast headcount, and specifically to do this under various scenarios (if we raise another round, if we built an enterprise business, etc).

ChartHop Customers

Some 'hoppy' customers include better.com, Postman, InVision, OpenAI, BetterCloud, and Rémy Cointreau.

ChartHop Stats

  • They raised $14M in their Series A funding round
  • They claim to have saved customers a total of $2.5M in productivity.

ChartHop Resources

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Buying HR Software? Here's some quick advice

Key ChartHop Features

  • Data centralization: ChartHop lets you integrate data from your ATS, HRIS, as well as the equity, performance, and identity management tools you might be using.
  • Data visualization: You can dive into sets of data at the click of a button, and the tool already presents it to you in chart and graphs.
  • Headcount planning: As mentioned before, you can use ChartHop to create many hiring scenarios in a drag & drop interface.

ChartHop Implementation

ChartHop Customer Success

ChartHop does have a customer success department, but their efforts don't stop with manpower. They also have a support documentation portal, guides & eBooks, and training videos. As to security, ChartHop has completed the SOC 2 Type 2 examination by Schellman & Company.

ChartHop Key Integrations

ChartHop strives to let you manage all your people data in one place, so they integrate with a lot of HR tech vendors. Some of these include bambooHR, Sapling, Workday, Zenefits, and Greenhouse. Other tools they integrate with are G suite and Slack.

What to be aware of

ChartHop Pricing

ChartHop is priced at a per user per month fee. Their most basic plan is called ChartHop Build and starts at $3.50 user/month. After that there are two plans with disclosed pricing, Grow and Scale. These are $7 and $10 user/month respectively. For enterprises, they offer custom pricing.

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