HireVue is a pioneer in the video interviewing software space and stands out from its competitors for its AI-powered on-demand interviews that helps recruiters conduct the initial screening of candidates.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- HireVue is very useful when it comes to screening a large number of job candidates in a short frame of time. Its virtual assistant can do an initial screen of applicants on its own, leave messages for them, and get responses in return. All of this frees up recruiters’ time.
- It has a great on-demand interviewing feature. Recruiters can sit and watch candidates’ interviews as per their convenience. The ability to change the speed of the interview while watching can also help recruiters save time.
- Their implementation team and customer support is extremely responsive or in the words of a Global Talent Attraction Director, “I love the support, tenacity and just constant desire to do the right thing. They take the time to understand our business and I never feel like it is a ‘catch and release’ relationship that is so common in this space”
CONS
- HireVue is not very affordable compared to its alternatives, especially when you factor in the functionality. Their pricing plans are geared towards companies with at least 2500 employees and even then, you only get a small set of features.
- HireVue does not have a lot of integration partners and the range of software it integrates with is also very limited (mostly ATS).
- Too much automation can at times lead to unwanted candidates. For instance, the asynchronous interview feature can allow candidates to adjust their responses in order to fit the job criteria. However, HireVue wouldn’t screen such candidates out and your company may need human intervention to pick up on visual cues and body language.
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Designed to automate workflows and make mass hiring easy, HireVue is a hiring platform that has solutions for video interviewing, building interviews, assessments, scheduling, AI recruiting, and text-powered recruiting. It integrates with most companies’ tech stacks to reduce redundancy and double-entry of data.
One of the key benefits of video interviewing is the ability to conduct asynchronous interviews, a feature that HireVue offers alongside regular live interviews. Your candidates don’t need to download an additional app and they could also take the interview from their mobile phones. To create interviews, you can choose from over a thousand job-specific interview guides that are backed by organizational psychologists. Their team of organizational psychologists also works with you to create talent assessments, psychometric tests, and coding tests.
To speed up your hiring, you can make use of HireVue’s virtual hiring assistant that operates via text and converses with the candidates to address their questions and guide them towards their next step in the hiring process. This conversational AI can be used for scheduling, managing hiring events, and helping prospective candidates find a relevant position at your company. Compared to other conversational AIs in the market though, we found their AI assistant lacking human touch and addressing itself as a virtual assistant outrightly, which might discourage a candidate to converse with the AI and ask questions.
I have used Hirevue for candidates to self-schedule their interviews. I have used Hirevue for roles that have a large number of vacancies (i.e. entry-level roles). It gives the candidate the flexibility to schedule self-paced interviews. It allows me to vet candidates to see how prepared they are for the interview. (i.e. good lighting, well dressed for interview).
It is a time saver as if presenting the candidate to hiring managers. In essence, it's a smart screening tool. In the workflow cycle, it cuts down time in the initial step. There are some candidates who don't take the step to do the video interview. This is perfectly fine in our workflow because only seriously interested candidates are going through the process.
Hirevue has a clean interface. It has a great user experience. It serves as many functions as part of a platform which is essential for Talent Acquisition professionals.
Hirevue was purchased to give the talent pool the ability to self-schedule interviews. There was too much time in having recruiters coordinating to schedule interviews. This platform also allowed the ability to interview candidates on the platform as well. They have conversational AI capabilities to interact with prospective applicants. Hirevue can integrate with Workday which is part of the whole HRMS system.
Everything is great about Hirevue. The only con I would have is the cost.
It is not only a smart interview platform where it provides video conferencing capabilities it is also an applicant tracking system. There are other offerings in the marketplace that don't offer video conference capabilities.
Amount of internal employees that will use this. Are hiring managers going to have access to this or are they just in-house recruiters. If access is going to be provided to hiring managers then they should be trained so bias can be eliminated potentially.
They have added more offerings to be competitive.
Large organizations with volume - food services, hospitality, healthcare.
Small companies
HireVue was used daily to screen potential candidates for open roles. We were able to customize the look, feel, and candidate experience through their one-way interview features. This dramatically improved the speed at which candidates were able to move through the pipeline while maintaining a positive interview experience.
Ease of use, customizable and adaptable, mobile friendly, great customer service, and real-time accessibility.
I utilized the HireVue tool when I worked at Caleres. They had over 1500 retail locations across the US and Canada. Hiring was a priority but we found a bottleneck in our hiring process. Hiring managers and interviewers were unable to keep up with interviews due to their busy travel schedules. HireVue was purchased to speed up the screening process by allowing all interviewers the ability to virtually assess applicants via one-way interviews on their own time and from wherever they were.
HireVue could be improved by adding in additional user permission levels to better control access to data. HireVue could also expand the types of API integrations available to stay current with all new HCM platforms.
The degree of features and customization differentiates HireVue from its competitors. I believe HireVue is one of the best-in-class tools out there for these types of services.
Potential buyers should consider how this tool will improve efficiency in their interview processes. There may be pushback on gaining buy-in at first; however, clear training and explaining the 'why' will help increase tool adoption.
They are constantly improving features to ensure the end users can maximize the use of this tool.
HireVue is a great tool for high-growth and turnover organizations (i.e. Multiunit Retail). It provides effective and efficient solutions allowing companies to hire and scale at a fast pace.
Companies with minimal open requisitions annually or low/limited growth plans may not benefit from this tool as much.
Our team utilizes the platform extensively throughout our recruitment process. We typically use HireVue for initial candidate screenings, which involves sending a set of predefined interview questions to applicants. These questions are designed to assess their qualifications, skills, and compatibility with our organization's values and culture.
Once candidates submit their video responses, we review and evaluate them collaboratively, using HireVue's rating and feedback features to streamline the assessment process. The platform allows us to standardize our evaluation criteria, ensuring a fair and consistent review of all candidates.
Streamlining our initial candidate screenings has been invaluable. This efficiency has significantly reduced the time it takes to move candidates through the interview process, allowing us to make quicker hiring decisions.
Moreover, the AI-driven insights and analytics provided by HireVue have improved our ability to identify top candidates. This has enhanced our overall hiring outcomes and ensured a more data-informed decision-making process.
Lastly, the flexibility of the video interview format benefits candidates by allowing them to showcase their skills in a more relaxed environment but also enhances our ability to assess their qualifications and cultural fit more effectively.
My organization decided to invest in HireVue two years ago to address several key challenges we were facing in our recruitment process. One of the primary pain points we wanted to solve was the inefficiency and time-consuming nature of our traditional interview process. We were receiving a high volume of applications, and it was becoming increasingly difficult to schedule and conduct in-person interviews for all the candidates. This was causing delays in our hiring timelines and also put a strain on our HR team's resources.
The video interview format can feel impersonal, and candidates may miss in-person interaction. Secondly, there have been occasional technical glitches during video interviews that can disrupt the candidate experience. Lastly, I'd like to tailor assessments more closely to our specific job roles and company culture.
While I have not used many other virtual interview tools, HireVue's combination of advanced analytics, video interview scheduling flexibility, and ease of use set it apart for initial candidate screenings.
When purchasing HireVue, tailor your choice so it aligns with your organization's specific needs and goals. Consider the change in efficiency, data capture, candidate experience, and ease of use when making this decision.
While the platform has not changed much since we first enrolled, it has improved its interface and navigation to become more user-friendly.
I understand it has begun offering virtual job fairs and virtual assessment centers, but we have not taken advantage of those features.
High-volume, entry-level, office positions are great for HireVue. It is much more efficient than filling up your schedule with interviews that likely won't lead to a hire.
Executive search firms, headhunters for positions that require licensure or extensive education. Most of these will require in-person or virtual interviews to be the most effective.
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Criteria
Criteria
HireVue is designed specifically for companies with 2500 employees or more. Although they’re open to getting demo and custom pricing requests from smaller companies, we’re not sure if smaller teams with budget constraints would benefit from this software, when cheaper alternatives are available in the market.
HireVue has customers in a variety of industries ranging from aviation to retail. Some popular names include Amazon, Unilever, Vodafone, Beacon Health System, SmartLynx Airlines, The Co-operative Bank, and National Safety Apparel.
- Video interviewing software: This tool comes with both live interviewing and on-demand interviewing features. You could integrate it with your ATS and standardize your interviews to reduce bias.
- Interview builder: With HireVue’s Interview Builder tool, you can create structured interview questions, templates, and evaluation guides. To calibrate interviews, hiring teams can access HireVue’s team of organizational psychologists.
- Interview assessments: With the help of organizational psychologists, you can create and monitor talent assessments and game-based psychometric tests. If you’re recruiting technical talent but are yourself a non-technical recruiter, you can make use of the auto-scored coding assessments as well. After the test taker completes their assessment, you could make use of HireVue’s library of competencies to see how a candidate measures on various aspects.
- Virtual assistant: HireVue has a text-powered recruiting assistant that chats with candidates to find the most relevant job for them. Once a candidate has applied for a job, the virtual assistant continues conversation with them on WhatsApp or text.
- Scheduling: HireVue automates interview scheduling with the help of its virtual assistant and goes back-and-forth with candidates on your behalf. It allows candidates to self-schedule and reschedule as well as sends invitations and reminders for interviews.
- Hiring events: You can pre-set your calendar for hiring events like career fairs, super days, and graduate hiring. Once you’ve set up your calendar, HireVue lets your candidates self-book for the event.
HireVue integrates with a handful of third-party software, mostly Applicant Tracking Systems (ATS). Familiar names include Microsoft, Workday, Greenhouse, SAP, iCIMS, IBM Kenexa, and Eightfold AI.
HireVue has two pricing plans:
- Essentials: This plan starts at $35,000 per month for a company with 2500-7500 employees. It includes live and on-demand interviewing features, custom branding, and single language configuration.
- Enterprise: This plan is suitable for companies with over 7500 employees. Pricing is custom and you would have to request a demo to receive a quote. In addition to all the features of the Essentials plan, this plan comes with scheduling, chatbot, pre-built ATS integrations, analytics, among others.
Large enterprises who frequently have hiring needs.
When you sign up, you get a professional services team as your change management partners. This team not only helps you properly implement HireVue but also helps your company’s hiring team make the most out of your investment by training you to achieve your goals. The timeline for implementation depends on your workload and you’ll have to contact their team to get an accurate estimate.
HireVue supports their customers in a variety of ways; they have resources like blogs, case studies, ebooks, guides, reports, video content, and webinars to help their customers set up for success. They also provide 24/7 customer support in over 20 different languages and an online help center with detailed walkthroughs.
With the mission of democratizing the process of hiring, Mark Newman, a then-20-year-old college student launched HireVue as a video interviewing platform along with his co-founders. Being one of the first few companies in the HR tech space to popularize the concept of structured video interviews, HireVue generated most of its revenue by selling webcams in its early days.
Over the years, HireVue has morphed from being a new, disruptive force to a recognized market leader and now has more products for recruiters than just video interviewing.
Company HQ
South Jordan, Utah, United States
Number of Employees
390+
Year Founded
2004
Amount Raised
HireVue has raised $93 million in over six rounds of funding, the latest of which took place on October 15, 2019.
FAQ
Is HireVue a video interviewing software?
HireVue is an AI-driven hiring platform that has solutions for video interviewing, scheduling, and assessments.
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