HireVue is a pioneer in the video interviewing software space and stands out from its competitors for its AI-powered on-demand interviews that helps recruiters conduct the initial screening of candidates.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- HireVue is very useful when it comes to screening a large number of job candidates in a short frame of time. Its virtual assistant can do an initial screen of applicants on its own, leave messages for them, and get responses in return. All of this frees up recruiters’ time.
- It has a great on-demand interviewing feature. Recruiters can sit and watch candidates’ interviews as per their convenience. The ability to change the speed of the interview while watching can also help recruiters save time.
- Their implementation team and customer support is extremely responsive or in the words of a Global Talent Attraction Director, “I love the support, tenacity and just constant desire to do the right thing. They take the time to understand our business and I never feel like it is a ‘catch and release’ relationship that is so common in this space”
CONS
- HireVue is not very affordable compared to its alternatives, especially when you factor in the functionality. Their pricing plans are geared towards companies with at least 2500 employees and even then, you only get a small set of features.
- HireVue does not have a lot of integration partners and the range of software it integrates with is also very limited (mostly ATS).
- Too much automation can at times lead to unwanted candidates. For instance, the asynchronous interview feature can allow candidates to adjust their responses in order to fit the job criteria. However, HireVue wouldn’t screen such candidates out and your company may need human intervention to pick up on visual cues and body language.

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Designed to automate workflows and make mass hiring easy, HireVue is a hiring platform that has solutions for video interviewing, building interviews, assessments, scheduling, AI recruiting, and text-powered recruiting. It integrates with most companies’ tech stacks to reduce redundancy and double-entry of data.
One of the key benefits of video interviewing is the ability to conduct asynchronous interviews, a feature that HireVue offers alongside regular live interviews. Your candidates don’t need to download an additional app and they could also take the interview from their mobile phones. To create interviews, you can choose from over a thousand job-specific interview guides that are backed by organizational psychologists. Their team of organizational psychologists also works with you to create talent assessments, psychometric tests, and coding tests.

To speed up your hiring, you can make use of HireVue’s virtual hiring assistant that operates via text and converses with the candidates to address their questions and guide them towards their next step in the hiring process. This conversational AI can be used for scheduling, managing hiring events, and helping prospective candidates find a relevant position at your company. Compared to other conversational AIs in the market though, we found their AI assistant lacking human touch and addressing itself as a virtual assistant outrightly, which might discourage a candidate to converse with the AI and ask questions.


I frequently use HireVue as an integral part of our hiring routine. It's particularly useful for the initial round of interviews, especially when we have many candidates to assess. Candidates can record their responses at their convenience, eliminating the need for immediate face-to-face interactions. The system allows us to ask job-specific questions and then review their responses to evaluate how well they fit the role.
Beyond interviews, HireVue provides valuable tools that help us better understand candidates' suitability for the job. It allows us to see beyond their words and gain a deeper sense of who they are. Additionally, the platform's scheduling features and collaborative tools make teamwork easier. We use HireVue from the start of the candidate evaluation process to the final hiring decision. It's like having an extra set of eyes and ears, ensuring everything runs smoothly and efficiently.
I really like how HireVue speeds up the initial screening of job applicants. It's convenient to review candidates whenever it suits us. The platform provides AI-driven insights that help ensure fairness and data-driven decisions in identifying the best candidates. It also standardizes interviews, ensuring everyone has an equal opportunity.
We chose HireVue because we were struggling to keep up with our recruitment process. As more people began applying for jobs, we needed a way to efficiently sort through applications without getting overwhelmed. We were looking for a tool that could help us identify great candidates quickly and fairly.
HireVue turned out to be exactly what we needed. It allows us to conduct organized interviews for many candidates simultaneously, saving us significant time during the early stages of recruitment. The AI insights provided by HireVue have also helped us make smarter hiring decisions faster.
I've been using it for over three years, and it has greatly improved our hiring process, resulting in excellent teams.
One downside of HireVue is that the on-demand interview setup can feel impersonal to some candidates. Talking to a screen instead of a real person might make the experience feel a bit cold. Additionally, while the AI evaluation is helpful, it can sometimes miss subtler aspects of candidates' responses due to its strict adherence to predefined criteria. The platform can also be challenging for new users to navigate, potentially requiring more time to learn than expected.
HireVue stands out from its competitors by combining AI-powered evaluations with structured interviews. It goes beyond just watching candidates on a screen, offering deeper insights into their responses with advanced technology. Another advantage is that it allows job seekers to complete interviews on their schedule, which benefits both them and us. Having used other video interview tools, I find HireVue's mix of AI and user-friendly features to be the best at reducing the time and effort needed to hire the right candidates.
When considering a tool like HireVue, it's essential to evaluate its ease of use and compatibility with your existing HR systems. Ensuring a smooth integration can save time and simplify processes. It's also important to assess the quality of the AI features—these should provide reliable and helpful insights without being overly rigid or complex. Consider the candidate experience as well; if the tool is unfriendly or difficult to use, it could negatively impact your company's reputation. Finally, ensure the vendor offers adequate support and training, especially if your team is not familiar with this type of technology.
HireVue has evolved significantly to better meet users' needs. Initially focused on video interviews, it has since incorporated advanced AI tools that provide deeper insights into candidates' suitability for roles. The platform's interface has also improved, with new features allowing companies to customize it to their specific hiring needs. Importantly, HireVue has enhanced the candidate experience by making the process more engaging and easier to navigate. The company has been responsive to feedback, ensuring that even with its technological focus, the human element remains central.
HireVue is an excellent fit for large companies or organizations with high-volume hiring needs. It excels when you need to efficiently manage a large number of applications. It's especially useful for companies in industries like finance, healthcare, or technology, where consistent and fair hiring practices are crucial. HireVue's AI-driven tools make it easier to make informed decisions and maintain fairness across the hiring process.
HireVue might be too complex and costly for small businesses or startups with limited hiring needs. Companies that prefer in-person interviews and building personal connections with candidates might find HireVue's approach too impersonal. Additionally, if your organization is not tech-savvy or hesitant to use AI in hiring, you may find it challenging to fully leverage HireVue's capabilities.
We used HireVue to improve efficiency in screening candidates. It was extremely helpful in allowing my team to manage their time when recruiting. My team spent hours each week conducting preliminary interviews, which was significantly reduced with this tool. When I was leaving the company, they were considering implementing an assessment portion for candidates to streamline the process further.
The ability to conduct preliminary interviews efficiently. It ensures interviews are standardized and conducted with consistency and fairness. I also appreciated the AI insights, which helped reduce bias in the first round of interviews.
We used HireVue to screen candidates before interviews with our team, allowing us to ask them standard interview questions. This saved our team time, and we also appreciated the assessment features. With an influx of candidates, our team lacked the bandwidth to screen all of them, so it was helpful to review the HireVue interviews to decide who to move forward for an interview. I used it for six months.
- As with any system, there were occasional glitches. While it generally worked well, we received feedback that some candidates had issues and needed to resubmit their interviews.
- The tech issues sometimes negatively impacted the candidate experience. I can't think of a third con!
I haven't used any other AI or HireVue-like tool.
First, consider the problem you're trying to solve. If you're struggling with an influx of candidates and lack enough recruiters or HR professionals to conduct preliminary interviews, HireVue would be a great addition to your interview process. Just make sure to get thorough training to understand the processes for handling system glitches.
It integrated AI, which was a powerful addition.
HireVue is great for larger organizations with multiple open requisitions or a staffing gap in their HR team. Busy teams!
HireVue is not great for small organizations with infrequent or a small number of requisitions. Teams that are not tech-savvy.
HireVue is used hourly, replacing the initial phone interview and possibly the first in-person interview. The Virtual Job Tryout tool helps remove the guesswork from hiring by providing a realistic job preview to assist candidates in understanding the role. HireVue's power lies in its ability to assess technical skills through video interviews that ask specific questions related to the job. This takes the interview beyond assessing soft skills and allows for a more comprehensive evaluation of candidates. The platform's customization options also help tailor the experience to fit our needs.

HireVue is the best platform for video interviewing. I especially like the ability to customize the branding of the platform. HireVue offers the best end-to-end hiring experience with video interview software, assessments, and recruiting tools to communicate with candidates.
As a Talent Acquisition manager, I have used HireVue since 2011 to increase new hire diversity, speed up hiring, and boost recruiter productivity. We needed a tool to streamline the initial stages of hiring and provide a more efficient way to assess candidates. HireVue offered solutions for conducting initial interviews, evaluating technical skills, and enhancing the overall hiring process. Its ability to facilitate video interviews and job-specific assessments made it an ideal choice. This tool has been instrumental in addressing our recruitment challenges and improving our hiring outcomes.
I used the tool while supporting large clients like General Electric (GE) and Collins Aerospace, both of which had a huge budget and a large Talent team. For GE, our recruiters supporting airplane manufacturing numbered 35, and we were required to use HireVue in our screening process. Setting up the portal with branding, job profiles, and questions is very time-consuming. Many of my hiring managers did not enjoy reviewing the video interviews. I would review them first and then down-select to the top 5 or 7 candidates based on their scores and communication skills. Candidates often did not like the video interview process, so I had to ensure they understood the process and had time to prepare using the tool.
I have not used any other interview platforms.
HireVue is vast in its use of video interviewing software, conversational AI, and pre-hire assessments. If you have many roles to fill, especially across the world, and need to screen candidates quickly, this is the tool to use. It offers robust features that streamline the hiring process and make it more efficient.
HireVue is an excellent platform that I have used for over five years. The main change I have noticed is the increased use of AI to help develop questions. This has enhanced the tool's ability to provide relevant and insightful interview questions.
HireVue is ideal for organizations that are geographically dispersed, have many roles to fill, and need to hire and assess candidates quickly. It is particularly useful for teams that require a streamlined and efficient hiring process.
HireVue is suited for all types of organizations as the first screening step.

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Criteria

Criteria
HireVue is designed specifically for companies with 2500 employees or more. Although they’re open to getting demo and custom pricing requests from smaller companies, we’re not sure if smaller teams with budget constraints would benefit from this software, when cheaper alternatives are available in the market.
HireVue has customers in a variety of industries ranging from aviation to retail. Some popular names include Amazon, Unilever, Vodafone, Beacon Health System, SmartLynx Airlines, The Co-operative Bank, and National Safety Apparel.
- Video interviewing software: This tool comes with both live interviewing and on-demand interviewing features. You could integrate it with your ATS and standardize your interviews to reduce bias.
- Interview builder: With HireVue’s Interview Builder tool, you can create structured interview questions, templates, and evaluation guides. To calibrate interviews, hiring teams can access HireVue’s team of organizational psychologists.
- Interview assessments: With the help of organizational psychologists, you can create and monitor talent assessments and game-based psychometric tests. If you’re recruiting technical talent but are yourself a non-technical recruiter, you can make use of the auto-scored coding assessments as well. After the test taker completes their assessment, you could make use of HireVue’s library of competencies to see how a candidate measures on various aspects.
- Virtual assistant: HireVue has a text-powered recruiting assistant that chats with candidates to find the most relevant job for them. Once a candidate has applied for a job, the virtual assistant continues conversation with them on WhatsApp or text.
- Scheduling: HireVue automates interview scheduling with the help of its virtual assistant and goes back-and-forth with candidates on your behalf. It allows candidates to self-schedule and reschedule as well as sends invitations and reminders for interviews.
- Hiring events: You can pre-set your calendar for hiring events like career fairs, super days, and graduate hiring. Once you’ve set up your calendar, HireVue lets your candidates self-book for the event.
HireVue integrates with a handful of third-party software, mostly Applicant Tracking Systems (ATS). Familiar names include Microsoft, Workday, Greenhouse, SAP, iCIMS, IBM Kenexa, and Eightfold AI.
HireVue has two pricing plans:
- Essentials: This plan starts at $35,000 per month for a company with 2500-7500 employees. It includes live and on-demand interviewing features, custom branding, and single language configuration.
- Enterprise: This plan is suitable for companies with over 7500 employees. Pricing is custom and you would have to request a demo to receive a quote. In addition to all the features of the Essentials plan, this plan comes with scheduling, chatbot, pre-built ATS integrations, analytics, among others.
Large enterprises who frequently have hiring needs.
When you sign up, you get a professional services team as your change management partners. This team not only helps you properly implement HireVue but also helps your company’s hiring team make the most out of your investment by training you to achieve your goals. The timeline for implementation depends on your workload and you’ll have to contact their team to get an accurate estimate.
HireVue supports their customers in a variety of ways; they have resources like blogs, case studies, ebooks, guides, reports, video content, and webinars to help their customers set up for success. They also provide 24/7 customer support in over 20 different languages and an online help center with detailed walkthroughs.
With the mission of democratizing the process of hiring, Mark Newman, a then-20-year-old college student launched HireVue as a video interviewing platform along with his co-founders. Being one of the first few companies in the HR tech space to popularize the concept of structured video interviews, HireVue generated most of its revenue by selling webcams in its early days.
Over the years, HireVue has morphed from being a new, disruptive force to a recognized market leader and now has more products for recruiters than just video interviewing.
Company HQ
South Jordan, Utah, United States
Number of Employees
390+
Year Founded
2004
Amount Raised
HireVue has raised $93 million in over six rounds of funding, the latest of which took place on October 15, 2019.
FAQ
Is HireVue a video interviewing software?
HireVue is an AI-driven hiring platform that has solutions for video interviewing, scheduling, and assessments.
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