Ginger Review 2021: Alternatives, Pricing, Features

Phil Strazzulla, HR Tech Expert
March 19, 2021

Through its self-service mobile app, Ginger empowers employees to seek help whenever they are in need of it.

What's Inside

Ginger Review

Ginger helps employees deal with life's everyday stresses so they can live happier, more productive lives. Through their app, employees can chat with a trained behavioral health coach within seconds, or schedule a meeting with a licensed therapist or psychiatrist via video within days. All care is clinically supervised, and designed to meet employees where they are - many times outside of work hours and right on their phone.

Ginger Customers

  • BuzzFeed
  • Peloton
  • Domino's
  • Sephora

Ginger Stats

  • 70% of members show clinically significant improvements in symptoms of depression after 10-14 weeks of care
  • 4.7/5.0 average rating after every care session
  • 60 seconds average wait time until connection with coach
  • 76% of users have used Ginger outside of working hours

Ginger Resources

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Key Ginger Features

  • 24/7 on-demand live chat
  • Behavioral health coaching
  • Therapy and psychiatry sessions
  • Skill-building activities
  • Personalized, private care

Ginger Implementation

Ginger is a mobile app, so implementation is as simple as downloading it.

Ginger Customer Success

Ginger's licensed professionals are available 24/7, so even when you're not at work employees can receive help. In fact, 76% of Ginger users have used it outside of 9-to-5 work hours.

Ginger Key Integrations

What to be aware of

Video therapy and psychiatry sessions may cost employees a fee depending on medical coverage. In addition, these features are not available in-app. Be prepared to use Zoom to connect face-to-face or over the phone with a coach.

Ginger Pricing

There are three subscription tiers for Ginger, starting at $149 and scaling up to $249 and $349 per month depending on how much access your company requires.

For employees and their dependents, it doesn't cost a thing. However, if an employee desires video therapy or psychiatry sessions, additional fees may incur depending on healthcare coverage.

Ginger Alternatives

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30 years in the business

Lyra Health

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Corehealth Global

All-in-one platform for corporate wellness


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Spring Health

Customized mental health care

Modern Health

Tools for mental wellness and resilience