BambooHR has remained one of the top names in HR software for years. They have won numerous awards for customer support, ease of use, and good value. Their numerous features can be flexibly packaged according to your needs.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs.
- Very simple and straightforward tool, easy to use.
CONS
- Payroll is only available for US-based employees
- Customer support is only offered during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.

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BambooHR tries to accommodate one or another version of their technology to fit your business. Their HR platform spans across the employee lifecycle as they have tons of other functionalities (like a full ATS or a performance management module) in addition to the core HRIS offer.
They do offer the core HR part as a stand-alone product. The way they package features can be flexible. For instance, they have a small business package called Essentials.
This package covers all the HR Management features like employee records, benefit tracking, standard reporting, document storage and more. It also has the employee self-service module, which is where workers can manage their time off, consult the employee directory and org chart, see a company calendar, and do all this from either the desktop version or the mobile app.
Further, Modules like payroll, time tracking, and performance management are offered as add-ons. If you need more, you can opt for the Advantage package. This plan includes onboarding and offboarding features, the Applicant Tracking System, advanced reporting, company branding, access to the open API, satisfaction surveys, and much more.
The flexibility of building out your plan like this is part of what keeps drawing one HR team after another to the tool. Arguably, it’s also what makes BambooHR one of the most popular HR software products of all time.
The product itself is fairly easy to use and figure out on your own. It’s one of the most simple tools to navigate that packs so many features. At SSR, we’ve demoed the tool, tried it for free, and even worked at companies where it was the HRIS of choice. We can say it’s rare to have to consult any help articles in order to make use of the tool. You just log in, do what you have to do, and trust that your colleagues will be notified.
Take the process of requesting time off, for instance. A worker would log in, send the request to their manager, and the manager gets an email notification. Once approved or rejected, the worker gets an email notification as well and the company calendar is updated accordingly. There’s no need for the worker to log back into the tool.
Lastly, BambooHR also have numerous amenities like an app marketplace of HR/recruiting vendors that integrate with their system, an HR glossary, and host HR events on occasion.

We use BambooHR a bit unconventionally. Although it offers broader HR capabilities, we use it primarily as an ATS. It has significantly improved our recruiting processes. We can link job postings to LinkedIn and customize application questions to simplify sourcing.
Our hiring managers have admin access, allowing them to review and select qualified candidates. We’ve had a positive experience with BambooHR overall and are considering expanding its use to payroll.
- The price is unbeatable for what you get; I haven’t found another ATS like it.
- It was very easy to get started, and the platform is user-friendly.
- Their support team has been helpful when needed.
We bought BambooHR primarily to use as an ATS. We reviewed many ATS vendors, but BambooHR offered a strong product, especially for the price. It solved our talent acquisition challenges and made collaborating with hiring managers much easier.
Our hiring managers can review and select candidates directly within BambooHR. The key benefit for us is that it has streamlined our recruiting efforts. I have been using BambooHR for less than one year.
- The ATS functionality is quite simple, though sufficient for our current needs.
- The reporting and analytics features could be more comprehensive.
- If we shift to high-volume recruiting, BambooHR may not meet our requirements.
My experience with ATS platforms is limited to two others, and BambooHR is my favorite of the three. One feature I really appreciate—and I know our candidates do too—is that applicants don’t need to create an account to submit an application.
One important factor is understanding what you plan to use the tool for. If you’re using it for payroll and other HR functions, it's worth checking whether BambooHR supports international payments.
We would need to research this further before using it for payroll. If you're using it primarily as an ATS, consider how many roles you need to fill and whether you recruit at high volume.
We started using BambooHR in Q2 of 2025, so it's still fairly new to me. I haven’t seen any significant changes or updates since we began using it.
I think BambooHR could work well for many organizations, but it's likely best suited for small or medium-sized businesses.
From an ATS perspective, companies that conduct high-volume recruiting may find that BambooHR doesn't fully meet their needs.
With my clients, I use BambooHR as a recommended solution by conducting demos. For my business, I use it to process payments, track time off to monitor cash flow, and make payments to consultants I 1099.
I log in regularly to manage these workflows and ensure everything is running smoothly. The system helps me stay organized and reduces the time I spend managing separate systems. It’s a central hub for several key HR tasks.

- I like the design and the flexibility of month-to-month contracts, so you're not locked into a long-term agreement like with some other HRIS systems.
- It covers the core needs I consult on, such as performance management integration, and it's customizable to fit how I run my business.
- I can set up my own benefits enrollment periods and define the performance year for my company.
- The payroll interface allows me to easily view cash flow and payments for contract work.
As an HR consultant, I’ve had experience using several HRIS platforms. One recurring problem was that systems didn’t communicate with each other, which was frustrating; I had to pull information from various sources to get a comprehensive view for analysis.
As a business owner, BambooHR provides me with a one-stop shop to manage payroll, performance management, and benefits administration under one API.
I’ve been using BambooHR for about five months as an admin/user and previously for about seven months while supporting client work.
- So far, I don't have many complaints, but I believe the user permissions (accessibility) still need improvement.
- Transferring performance management appraisals between managers is not intuitive when a transfer occurs mid-cycle.
- A more user-friendly way to manage these transitions would improve the experience.
I’ll keep the other system nameless, but I was using one that felt clunky and lacked the interface BambooHR offers. I haven’t used every tool available, but I’m convinced that BambooHR is one of the better HRIS systems for small businesses. Its user experience and features stand out compared to others I’ve tried.
The key for me and the businesses I support is finding a customizable solution that can scale and has integration features. What sold me was the ability to integrate QuickBooks Online with BambooHR, making payment tracking much easier.
For my clients, moving from Excel-based performance management to having an API-integrated dashboard improves the overall user experience.
I’ve only been using the tool for less than a year, so I don’t have a long-term perspective on its evolution.
BambooHR offers flat rates once you reach a certain threshold, and in my opinion, it's not overly expensive. It works well for small businesses, likely up to around 100 employees. The Core tier has data storage limitations, but more storage may be available in the Pro or Elite versions.
Large, more complex organizations with international operations may not find BambooHR suitable. It currently has some limitations when working with international companies.
We used BambooHR for all of our HRIS needs. It served as a secure place to store employee data, and accessing information was simple, as were the reporting features.
One of my favorite functions was the connection between recruitment and onboarding, which allowed a seamless transition from candidate to employee. This included contract signing and benefits enrollment.
I also used it to collect acknowledgments for annual agreements, such as the employee handbook. This workflow was especially useful, as I could easily track who had completed their tasks and who had not.
- I liked the clean design of the platform and the ability to edit the individual homepage.
- Their customer service was excellent, with support available via chat, phone, or email—even for general HR issues.
- I appreciated the workflows that allowed documents to be signed, tracked, and stored in one place.
This was at a previous organization where I worked—Crossroads Charter Schools—where I used BambooHR.
We transitioned from Paycor and decided to use BambooHR solely as our HRIS system, not for payroll. I appreciated the design of the platform and how easy it was for employees to find and access information related to their employment.
Paycor had become increasingly difficult to use, especially when processing payroll with the specific needs of a school district. Customer service was inconsistent—our account representatives frequently changed, or we didn’t have one at all.
The system felt disjointed, with each feature incurring additional monthly costs and implementation fees, without a more affordable bundled option.
I personally used BambooHR for two years and still attend their free HR sessions to earn credits toward my certifications. If I work at an organization in the future that could benefit from their platform, I would use it again.
- Editing features were sometimes limited when creating documents for employees to sign or acknowledge; having full editing access would be beneficial.
- I would have liked more customization options to better match our organization’s branding.
- It would be helpful if they also offered a PEO service.
I believe that if you’ve used one HRIS/payroll system, you’ve used them all, but BambooHR’s platform felt more seamless and even enjoyable to use. This may come down to personal preference. I also liked that they frequently add new features.
Consider what your organization actually needs. BambooHR can be customized whether you require just a few features or a more comprehensive setup. I think this platform is especially well-suited for smaller companies or non-profits.
I'm not sure how well it would scale for organizations with over 500 employees compared to those with 200 or fewer.
Yes, I believe so. They’ve added new features regularly and are working toward becoming a standard in the HR field. They are also more widely recognized now than they were a few years ago. Their free virtual HR events are a valuable resource.
Smaller organizations, companies, or non-profits will find BambooHR a great fit. It worked well for a staff of around 200, though I haven't used it in a larger setting.
BambooHR would not be a good fit for organizations that need a PEO, as that is not a service they currently offer.
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Many of BambooHR’s features work grandly for businesses in virtually every part of the world. However, modules like payroll, hiring & onboarding, and time tracking are certainly either thought of for US business practices or, in the case of payroll, only available for US employees. International or remote businesses looking for an HRMS to handle both HR and payroll needs would not be a good fit. Unless, that is, they use the HR part only and integrate payroll through another vendor, like one of the best international payroll providers.
Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.
BambooHR has two feature sets. Essentials provides human resources management modules, employee self-service tools, and baseline customer support.
Advantage includes everything in Essentials but adds premium customer support, hiring and onboarding systems, an ATS, training, reporting, a job site, company branding, and access to BambooHR's partner marketplace and open API integration.
Add-ons such as time tracking, payroll, and performance management are available at additional costs.
Here’s a breakdown of some of the top features:
- People Data & Analytics: BambooHR strives to be the single and secure database where all your employee information is stored and managed. They couple that with powerful, intuitive reporting tools and a strong focus on security.
- Mobile Hiring App: One of their most-talked-about perks, their hiring app gives recruiters the ease to perform most applicant tracking tasks from their phone if needed.
- Automated onboarding: Set up tasks to new hires for them to complete at a time of their choosing.
- Introductions: BambooHR makes introductions easy with resources like customizable new-hire packets and get-to-know-you emails.
- Electronic signatures: New employees can sign the stuff they need to without stepping a foot in the office.
BambooHR also has capabilities for:
- Attendance tracking
- Benefits administration
- Compliance
- Employee communication tools
- Employee engagement
- Reporting and analytics
- Payroll
- Performance appraisal
- Time tracking
- Workforce management
- Compensation management
- Performance management tools and surveys
BambooHR has an API with lots of partnerships and an app marketplace, although these are only available from the Advantage onwards. If you do go with that plan, the platform integrates with most applicant tracking systems, as well as solutions for employee assessments, background checks, employment verification, payroll, benefits administration, ERP & accounting, training, onboarding, performance management, recognition, and more. Their marketplace keeps growing and already features a few hundred vendor integrations.
BambooHR uses per-employee, per-month pricing, varying by company size: companies with 26+ employees pay per-employee, while those with 25 or fewer pay a flat monthly rate (starting at $250).
Three plans are offered:
- Core: $10/employee/month
- Pro: $17/employee/month (Includes Core + more)
- Elite: $25/employee/month (Includes Pro + advanced features, training, and AI assistant)
Add-ons include Payroll, Benefits Administration, Time Tracking, and Employer of Record. Bundling Payroll and Benefits Administration saves 15% (U.S. employees only). Volume and non-profit discounts are available.
BambooHR is a good fit for companies looking for a very customizable HR product, with pricing that reflects their needs. It’s also popular among teams that are partially or even fully remote.
BambooHR’s latest product enhancements reflect a continued push toward mobile accessibility, simplified task management, and greater workflow flexibility. These enhancements are unlikely to change how users perceive the platform overall, but they do reinforce BambooHR’s value as a system geared toward SMBs looking for pragmatic, incremental improvements in hiring efficiency.
Key feature changes include:
- Hiring widget in Android mobile app: Recruiters using Android devices can now monitor new applicants directly from their home screen and access the candidate list with one tap. This should improve responsiveness for hiring managers or recruiters working in the field or away from a desktop.
- Updated import tasks modal: BambooHR has introduced a redesigned interface for importing tasks, intended to streamline checklist creation during onboarding and offboarding. With this UI enhancement, admins can manage multiple hires at once or coordinate cross-departmental workflows.
- Support for up to 15 job pipeline stages: The previous 10-stage cap has been raised to 15, allowing for more granular hiring workflows. This is useful for teams that want to separate screening, interviews, assessments, and approvals into distinct stages without relying on workaround labels or notes.
Getting started with BambooHR is as easy as signing up for their free trial and then getting in touch with their team. They'll likely want to talk to you about choosing a plan that's based on your needs, and the implementation of that will vary accordingly.
BambooHR does more of a self-service approach to customer success. The Essentials package includes email support and access to their Customer Success Webinar library. For their telephone support, you’d have to upgrade to the Advantage plan. From our understanding, both kinds of personal support are only offered in US business hours.
BambooHR was started in 2008 by Ben Peterson and Ryan Sanders. Their goal was to create a product that customers would love using and that would save countless man hours. At the same time, they wanted the company behind this product to be a place people would enjoy working at.
This approach worked, as they have kept growing both their employee and customer count quite steadily over the years. They had 470 employees around the end of 2019. Now, as of Summer 2025, they have over 1730. Their product is used by thousands of companies in well over 100 countries.
An interesting bit about the way they manage their company is that they have an “anti-workaholic policy”. Basically, BambooHR employees are forbidden from laboring over 40 hours per week.
Also noteworthy is the fact that while both founding members are still on the board, BambooHR’s CEO is now Brad Rencher. He was previously a marketing executive at Adobe Inc., before being recruited for the post in October 2019.
Company HQ
Lindon, Utah
Number of Employees
1250+
Year Founded
2008
Amount Raised
According to their Crunchbase profile, BambooHR has raised an undisclosed amount of funding over 2 rounds. The last one of which was in Summer 2016. Among others, BambooHR is funded by Sorenson Capital.
FAQ
How come BambooHR is so popular?
We’d argue that BambooHR was one of the first companies to bring HR functionalities to the SaaS realm with modern UX design. However, while many companies do that now, they’ve secured their position as a household name in HR software due to their ever-growing features and flexible packages; which suit SMBs and enterprises alike.
Is BambooHR Free?
As of summer 2025, BambooHR doesn’t offer a stand-alone free-for-life product. They do have a free trial, however, and they’ve been known to extend it based on your needs and plans. That being said, it does eventually cost, but the pricing is completely customized based on what features you need.
About SSR

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