As it’s usual with all of Zoho's product, Zoho Recruit is quite robust and feature-rich. It also has a free plan, which includes the ATS, and supports 26 different languages, allowing recruiters to cast a wide net.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- ATS + CRM in one platform
- Backed by a company like Zoho, notable for reliability and good customer service.
- 24/5 support
- Priced quite modestly after the free version
- Certain features like video interviews are available as optional add-ons.
CONS
- The free plan only allows 256MB of storage.
- Additional features, such as the client portal, mass email, workflow alerts, and API calls cost extra.
- Some users have complained about the quality of some of the integrations.
- The career site is not fully customizable until past a certain paid plan.
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Can a platform pack an Applicant Tracking System and a Candidate Relationship Management tool into a single hub? This is what the guys at Zoho set out to do with their recruiting product. Notably, this is only one of Zoho’s products that has become popular with many HR teams, along with Zoho People and Zoho Shifts. Zoho Recruit is only one of Zoho’s 50+ products helping businesses not only in recruitment but also in finances, sales, marketing, support, and collaboration.
That being said, Zoho Recruit is notable for being tailored to the needs of staffing agencies, internal HR teams (at big and small companies), and even freelance headhunters alike. At each of those use cases, and the many iterations therein, Zoho can source candidates from over 75 job boards and keep track of every touchpoint; from application to hire.
Typical talent acquisition tasks like email management, interview scheduling, and updating candidate’s status, can be automated. Although used by bigger companies, this is part of what has made Zoho Recruit popular with small companies and startups, where time is of the essence and maybe recruitment is a shared responsibility across roles.
Although we cover this in more detail on our pricing section, Zoho Recruit has always been a popular bet for its value too. Their free plan is good enough for small recruiting firms or freelancers focusing on one job opening, and it just keeps getting bigger after that.
To give you an idea, the Standard plan includes 250 active jobs, AI candidate matching, advanced analytics, automatic screenings and assessments, background checks, and assignment rules you can set up. A nice thing about their pricing is that popular modules like video interviews (one-way or live) are available as separately-priced add-ons. This ability to mix and match is something that has always made Zoho stand out. You can switch as you go, according to your needs. This is especially worth considering as their plans have evolved over the years to include the features that start making waves in the market.
We use Zoho Recruit for the full recruitment process. We write and post jobs using the careers site and job board. We accept applications, including using pre-assessment questions. We screen candidates and arrange interviews.
Zoho Recruit is easy to use. It is well priced. It speeds up our processes.
We started using Zoho Recruit as we were overwhelmed with applications for a particular role and our old system wasn't working for us. We have used it for a week so far.
Some back end functionality could be improved.
Zoho Recruit mostly differs from competitors in their pricing.
People should consider the scale of their work and which features they need. They should also consider pricing.
We are new users so we can't say.
Zoho Recruit is great for hiring agencies.
It is hard to think of any, as Zoho Recruit has been great.
For sourcing candidates using the career page and then maintaining the database for the same. Still learning to filter, etc.
The way Zoho Recruit helps to streamline and maintain the database. Also, the filtering feature and Zia (AI).
We wanted to streamline recruitment and automate as much as possible, as we will be dealing with an increase in headcount soon. Right now, we have only used Zoho Recruit for less than 2 weeks.
The UI can be improved, in my opinion.
I haven't yet experienced other similar tools.
Ease of use, task simplification, and automation.
I have only used it for a few weeks to notice any new changes.
If your organization has more than 10-20 people, Zoho Recruit is highly recommended.
For extremely small companies, Zoho Recruit is not required.
We use Zoho Recruit to post job openings, track applicants through each stage of the hiring process, and manage all candidate communication in one place.
It's very easy to customize workflows, fields, and pipelines to match our hiring process.
We chose Zoho Recruit to streamline our hiring process and move away from manual tracking methods like spreadsheets and scattered emails. We needed a system that could centralize candidate management and improve team collaboration. We've been using it for about a year now.
Sometimes the interface can feel a bit cluttered, especially when you're working with a lot of custom fields. A few advanced features take some time to figure out at first, but once you get used to them, it runs smoothly.
It stands out because it offers strong customization and automation at a more affordable price compared to many other ATS platforms. It also integrates smoothly with other Zoho apps, which makes it a great option if you're already in the Zoho ecosystem.
People should look at how customizable the system is and whether it can adapt to their specific hiring workflow.
Over time, Zoho Recruit has continued to add more automation features and better integrations.
Zoho Recruit is especially good for small to mid-sized businesses, staffing agencies, and growing HR teams that need a flexible and affordable ATS.
Zoho Recruit may not be the best fit for very large enterprises with complex, global hiring operations that require deep integrations or extensive in-house system development.
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Those wanting a simpler tool sharply focused on certain parts of the recruitment process— for instance, video interviews or career site design— may find Zoho’s Recruits offering too general. Since they cover such a broad spectrum of needs, it can take them time to get the design up to modern standards, in some cases.
Bosch, Deloitte, Saint-Gobain, PWC, Allianz
- Automated candidate relationship workflows: Create custom workflows that send alerts and triggers at specific candidate touch points, ensuring you never miss an opportunity to connect with job seekers.
- Background screening: You won’t need an additional software for background checks, as Zoho Recruit has this as a built-in feature.
- Resume extractor: Use a Chrome plug-in to parse resumes from most websites.
- Resume parser mapping: Standardize parsed resumes to a structure preferred by your company.
- Parsing review: Review the parsed resume for inconsistencies.
- Client Portal: Your staffing agency can provide a portal for your clients to input their open roles, provide feedback on candidates up for review, and even make interview decisions.
Zoho Recruit also has capabilities for:
- Resume inboxes (get resumes from emails)
- Candidate import from documents
- Duplication checker
- Assessments and feedback
- Candidate management
- Interview scheduling
- Note taking tool
- Career site
Zoho Recruit integrates with the top products on several categories, for instance:
- Job boards: Indeed, Monster, CareerBuilder and over 70 more
- Recruiting: DaXtra, LinkMatch, Hiretual, SignalHire
- Background checks: Checkr, Verified First, HireRight
- Collaboration: Slack, Zoho Cliq, Zapier
- Social media: LinkedIn, Facebook, Twitter
Also, Zoho Recruit has open API capabilities and the Zapier integration; so you can integrate seamlessly with your tech stack.
For corporate HR and staffing agencies, Zoho Recruit provides plans with a 15-day free trial and a 45-day money-back guarantee. Here are the detailed pricing options for annual billing:
- Corporate HR can choose from three plans: Free, Standard ($25/month), and Enterprise ($50/month). Add-ons like Employee License ($10/month), Vendor Portal ($6/month), and Video Interview ($12/job opening) are available to paid plan users.
- Staffing firms have access to four plans: Free Forever, Standard ($25/month), Professional ($50/month), and Enterprise ($75/month). They can also add features like Video Interviews ($12/license/month) and Client Portal ($6/license/month) to their plans.
Zoho Recruit is ideal for startups and small to medium-sized companies across various industries.
Zoho Recruit’s most recent updates highlight a dual focus: building intelligence directly into candidate evaluation through Zoho’s own large language model, Zia, while also making efforts to improve user experience on everyday workflows.
- AI-Powered Assessments and Zia LLM: Recruiters can now generate ready-to-use assessments tailored to each role, with Zoho’s native AI model powering the process. The goal is fairness, consistency, and structured recruitment without the manual legwork.
- Profile Summary by Zia: Scanning resumes one at a time is giving way to instant AI summaries. With Zia’s help, recruiters can expect to save time and effort on shortlisting, as they can now view key candidate highlights in either bulleted or descriptive form.
- Numerical Rating in Interviewer Assessments: Candidate evaluation has gained more precision with a numerical rating system. Interviewers can score answers by number, set thresholds, and even switch between rating styles (star, thumbs-up, or numeric) with results converting automatically for consistency.
- Real-Time Notifications in Vendor Portal: Vendors now get instant alerts when jobs are shared or edited, notes are added, or candidate statuses change.
- Smarter Cooling-Off Periods: The cooling-off functionality has been extended to cover the Career Site, Vendor Portal, and Employee Referrals. Recruiters can set durations, trigger alerts, and ensure candidates and vendors enjoy a smoother process.
- Bulk Action Buttons: Custom buttons in List View allow teams to act on multiple records at once, such as candidates, jobs, or clients, from the toolbar.
- Custom Buttons and Links in Portals: Portals for candidates, clients, and vendors now support custom actions. Recruiters can design experiences where users trigger specific workflows themselves.
- CV-Library Integration: UK-based hiring is expected to become easier with this new integration, as it lets recruiters tap into millions of resumes, refine searches, and unlock CVs with credits within Zoho Recruit.
With the Zoho Recruit platform, you only need to set up a Zoho Recruit account to get started. After that, you can now post a job and start sourcing candidates.
For bigger teams, based on complexity of customer requirements and the amount of requested features, Zoho Recruit’s implementation time can vary widely, from a couple of weeks or even up to several months.
Customer support caters to new and existing customers who have questions about pricing, licenses, and other services. In addition, Zoho has offices worldwide, so you won’t have to worry about your concerns getting lost in an email inbox. Their support is typically handled on a 24/5 basis.
The Zoho story goes back to 1996, with the founding of AdventNet Inc. Back then, the company made a network management tool that was popular internationally, but mainly in the Japanese market. Then, in 2001, they launched Zoho CRM, which quickly became one of their best-selling apps.
Then, in 2005, the company caught up with the times and started offering cloud-based applications. They began with the Writer app, then Show (a presentation tool), Creator (custom application builder), and Zoho Sheets. It wasn’t long until they realized that there could be a Zoho tool for just about every kind of business app. If you’re curious, the Zoho ‘about page’ actually has an interactive timeline where you can see the evolution of the company year to year. Nowadays, Zoho has over 75 million users worldwide, several offices across the globe, and more than 50 products for marketing, finance, customer and tech support, team collaboration, and of course, HR and recruitment.
Company HQ
Austin, Texas and Chennai, Tamil Nadu
Number of Employees
13,000+
Year Founded
1996
Amount Raised
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