Scheduling is clear and easy to understand. Communication between umpires has improved. The knowledge area is helpful for storing rule books and other documents.

I purchased Connecteam for a client. The client is a regional softball umpire organization affiliated with USA Softball and local recreational organizations. The scheduler was creating handwritten schedules for 100 umpires and more than 500 games per season (across three seasons).

After manually creating the schedules, he would text pictures of them to the umpires. Mistakes often occurred, and the process was time-consuming and prone to error. Connecteam helped streamline scheduling and communication.

Connecteam refers to all users as "employees" with no option to change that label, which is not accurate for independent contractors like umpires. It would be helpful to have a way to customize role terminology. I found the scheduling feature easy to use, but the umpire in charge had some difficulty with it initially.

I have not used other tools like Connecteam. I reviewed several options before selecting Connecteam and chose it because it offered a free plan for the first 30 users, which allowed us to test the tool before committing.

Make a list of the specific features you need before committing. Connecteam charges additional fees for some modules, so it can end up costing more than expected if you do not review the pricing details. Understanding what’s included in each tier is important to avoid unexpected costs.

I have only used Connecteam for 1.5 years, so I’m unsure of changes.

Connecteam is ideal for groups with offsite or field-based workers who need schedules and may need to clock in at job sites.

I love the easy employee and administrator interface, so the training guidelines are easy. I value the reporting features, which make collecting data seamless. Also, Connecteam has an app, so it's useful for those who leverage their phones for timekeeping and the chat system for direct contact with employees.

We initially purchased Connecteam to assist with our onsite hourly personnel. Their export template aligned perfectly with our corporate timesheet system, Unanet, so it was a seamless integration to ensure our invoices were accurate for billing.

We used Connecteam for 3 years, leveraging the personnel allocated to each shift, the seamless check-in process, and the direct communication tool to reach onsite management on time. Since the onsite Program Managers weren't always next to their email, they could view the employees' questions and check-ins from their phones for fast turnarounds with responses.

The only con I could think of is that sometimes the site glitches, and their customer service team is overseas, so the timezones can result in delayed support.

It's very affordable, supportive of customer service, and easy to use. Monthly costs are not driven per license, and it's better with allocating funding or keeping on-site timesheets.

Connecteam is easy to integrate for employers who staff employees who are shift workers or hourly personnel working outside of the primary headquarters. It's best to implement it after a pay period so you can track the hours worked with the provided pay schedule.

Monitoring is also included, where you can track the employees' location when they're checking in to prevent any pay discrepancies. It's an amazing, user-friendly system to implement into a business.

Yes, Connecteam’s chat feature and app support have surely evolved. Their response time has been fast, fluid, and very supportive.

Small or large organizations, hourly workers, onsite personnel, and companies who staff shift workers can benefit from Connecteam.

• One standout feature of Connecteam is its user-friendly design, offering various options to customize team collaboration.
• Users can easily upload their own documents and files from any device, making resource sharing simple.
• The intuitive interface allows you to manage your team from a single dashboard, where you can view the status of tasks at a glance, reducing miscommunication and boosting productivity.
• Tasks can be assigned directly from the dashboard, eliminating the need for additional communication methods.

I used Connecteam for three months while on contract with my previous employer. As of late 2024, I believe they are still using the platform. We chose Connecteam because it is a comprehensive employee app designed to streamline communication, optimize daily operations, and boost professional skills. It allowed us to schedule shifts, monitor employee work hours, and send automated reminders, all within a single platform.

• While Connecteam offers a flexible pricing structure, some users find frequent upgrade prompts frustrating.
• For smaller teams with fewer than 30 members, the pricing can be relatively high, which might discourage some users.
• The costs can add up depending on the desired features and team size, so businesses should carefully assess their needs and budget before committing to the platform.

Connecteam stands out for its ease of use, featuring an intuitive and user-friendly interface. The layout is clean, with clearly labeled tabs for each function, making navigation straightforward.

For example, team members can easily create individual profiles with personal information, promoting better collaboration and engagement within the organization. The app’s simplicity ensures that even users with limited technical skills can navigate it effectively, fostering team integration and productivity.

Connecteam offers a flexible pricing structure compared to other employee scheduling tools. The software includes three distinct hubs, each offering five unique plans: Free, Basic, Advanced, Expert, and Enterprise.

Pricing is fixed for the first 30 users, making it affordable for small teams, but as your team grows, additional charges apply. This tiered structure allows businesses to choose a plan that fits their needs while accommodating future growth.

Connecteam has evolved by empowering managers to automate business processes, allowing them to focus on growth strategies while helping employees enhance productivity, professionalism, and job satisfaction. By streamlining tasks and reducing administrative burdens, the platform creates a more engaged and efficient work environment, ultimately driving better results for the organization.

Connecteam is ideal for teams of 30-50 employees, especially those with non-desk workers who need streamlined communication and scheduling tools.

Three major pros Connecteam offers are task management, community, and timekeeping. Connecteam’s task management tools empower each employee to give their best. The communication tools are a great asset to the company’s culture. Connecteam’s timekeeping functions make scheduling less time-consuming.

Before moving the organization to Connecteam, basic employee functions were on different systems. Timekeeping and workload checklists were all in paper form, taking up valuable space. Connecteam helped create operational excellence. Now, supervisors can delegate workloads to employees without physical paperwork to confirm completion. Employees are now eager to post photos of their completed tasks. Timekeeping has also become much easier. We have used Connecteam for over a year.

The biggest con could be app usage for employees who are not comfortable with technology or mobile apps. This is no fault of Connecteam, but inactive users can slow down operational progress. Using a mobile device can also be a distraction for some employees. From an HR perspective, auto-scheduling is generally helpful, but in some cases, employees' schedules can change weekly or biweekly, which requires extra time to ensure schedules are correct.

Compared to other systems I have used at different companies, Connecteam offers much more ease for users. It also has fewer problems with maintenance and malfunctions.

When buying this tool, I think people should consider operational excellence. Companies should also think about the diversity of their team and whether employees will be open to using the app. In addition to gaining employee buy-in for using this software, buyers should also review the price point to ensure they are comfortable using it within their business. Lastly, potential buyers should ensure that a person or team is in place to explore all the functions to get full use of the app.

The access to the helpdesk and training videos for using the app has greatly met the needs of both the users and employees.

This tool is great for businesses that focus on operational excellence or operational standards. Operational size doesn’t matter because the app is multifunctional. Larger organizations may need to use more of the app’s functions.

• I like the software pricing of the tool, it is cheap to use for business purposes and hence does not affect the ROI of the company.
• I like the chat feature which you can use to broadcast your messages amongst the team at no extra cost.
• Event notifications make sure that our users never miss our internal meetings and events

Connecteam is faster and easier to use, which has helped us solve the problem of team management, team collaborations, and group work, it is helping us to share documents, and work plans with the team remotely, and, also we use it as decision-making tool where we use the chat feature of the software to chat with our team remotely to make important decision makings to our tool. I have used the solution for three years and eight months as an administrator of the software

The software has a lot of video tutorials that play automatically hence creating inconvenience, one should only play the video when needed and with his or her consent.It does not have a calendar integration which makes it hard for one to integrate a calendar within the software to track personal events and business events to prevent event conflicts, the text editor in the tool is too slow when you are creating event descriptions, it is impossible to add the ALT text on images that you add in the tool.

They have kept the pricing relatively lower to help even smaller businesses use the solution, and they have a responsive customer support team through the live chat

Good for HR, team leaders, and marketing teams