Lever continues to combine the power of an ATS and a CRM, but with its latest AI Companion features, it has taken a significant leap forward. With AI Interview Companion (formerly Pillar), Talent Fit matching, and IBM watsonx.governance, Lever now delivers structured interviews, transparent candidate ranking, and bias mitigation at scale.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- New AI Interview Companion streamlines structured interviews with automated note-taking, sentiment tracking, and bias flagging.
- Talent Fit engine provides ranked candidate lists with transparent scoring explanations.
- Intuitive UI that’s easy to learn and praised by most users.
- Combines ATS and CRM functionality, supporting both current and future hiring pipelines.
- Built-in DEI analytics (EEO surveys, dashboards) and strong integrations with third-party DEI tools.
- Role-based analytics with 20+ key TA metrics in its standard TRM package.
CONS
- Pricing remains undisclosed and no self-serve free trial is available.
- ROI Dashboard and AI Interview Transcripts are unavailable for EU accounts due to GDPR and data-sharing constraints (support expected later in 2025).
- AI features, while powerful, may require extra training or change management for recruiters.
- Lacks built-in background or reference checks (relies on integrations).
- Reporting, though solid, is not as customizable as some enterprise-focused ATS platforms.
- No dedicated mobile app, though the platform is mobile-optimized.

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Lever has evolved into a strong SMB-focused ATS and CRM hybrid, delivering enterprise-grade capabilities without overwhelming smaller teams. In our hands-on tests, we found its AI Interview Companion and Talent Fit features to be standout additions, designed to solve time-consuming recruiting tasks for teams with fewer resources.

AI Interview Companion (formerly Pillar) proved particularly effective during our demo. It auto-generated structured interview guides, which meant we didn’t need to manually craft role-specific questions. During a mock interview, the AI tracked sentiment, monitored talk-time balance, and flagged biased language in real time. The automated interview summaries saved us from the usual scramble of post-call notes, allowing our team to make faster, more informed decisions.
The Talent Fit engine was equally impressive. Instead of presenting a generic list of candidates, Lever instantly scored and ranked applicants based on how well their experience and skills matched our job requirements. The transparent scoring made it easy to see why a candidate was ranked high or low, which is a refreshing departure from traditional black-box AI systems. For SMB recruiters juggling multiple roles, this feature can reduce time-to-hire significantly.
Lever’s ATS + CRM hybrid design remains one of its strongest differentiators. It doesn’t just track active candidates but also allows teams to nurture passive talent via automated, multi-touch email campaigns. Combined with its searchable talent database, this means you can rediscover past applicants rather than start every search from scratch.
We also tested Lever’s diversity hiring tools, such as EEO surveys and DEI dashboards. These built-in features give SMBs the ability to track diversity data and generate reports that would otherwise require third-party integrations.
However, Lever’s reporting, while visually intuitive, has fewer customization options compared to tools like Greenhouse or SmartRecruiters. SMBs with unique reporting requirements might find themselves exporting data for additional analysis. We also found that while the browser interface is optimized for mobile, the absence of a dedicated mobile app could be a hassle for recruiters who manage candidates on the go.
Pricing is another consideration. Lever does not disclose pricing upfront, which can be frustrating for small businesses with limited budgets. And while AI Interview Companion and Talent Fit are powerful, some teams might need extra training to fully leverage these features, particularly when implementing structured interviewing or bias detection tools for the first time.

Our talent acquisition team quickly realized it was a powerful ATS, which helped us streamline our hiring process.
Some of the key workflows we used Lever for was hiring team collaboration as we can set provide multiple employees access to a specific job, reducing the time of sending resumes to each collaborator to review resumes. We could also set up their viewing abilities which allow us to only provide hiring managers the chance to change the status of the applicant.
We use it for job postings as well as it allows us to post jobs directly to our website from Lever. Earlier it was very time-consuming to have a job posted on our website, and all applicants came to us via email whereas in this case, they go directly into Lever making it much easier and quicker to review applicants and respond to them.
As a part of the talent acquisition team, we also use Lever to distribute our job postings to job boards and social media platforms. We particularly use it to manage job posts on LinkedIn and it also then helps us track candidate sourcing channels. We are also able to track any employee candidate referrals, which was earlier done manually.
Lastly, with Lever - managing interviews scheduling has been very easy too. We are able to manage automatically scheduling based on the interviewer's schedules. Earlier there were a lot of back-and-forth emails being sent to do the same which ended up being very time-consuming.
The customizable workflows have been a great benefit to reduce time to hire and help collaborate with team members on each job.

- The ability to manage collaborative hiring with ease. This has reduced the need for email communications, and Slack messages with constant back and forth.
- The Lever UI is quite user-friendly, it is easy to use which makes it easy to introduce the platform to hiring managers and new recruiters with minimum training.
- The ability to integrate your calendar and availability of interviewers into Lever has allowed us to save a lot of time and effort in scheduling interviews with applicants. This reduces the efforts needed to schedule multiple rounds of interviews and also helps us with candidate communications which was a concern in the past.
- We are also able to get data driven reports which help us understand how we are doing on each job and make any updates as needed to ensure we are using processes which are effective.
Our team was growing and we were in a situation where we had to automate our recruitment process within the organization. We had many jobs open and various hiring managers, so managing it with spreadsheets and documents was getting difficult. The organization's time to close roles was too long as well.
After reviewing many ATS, we decided on Lever. We chose Lever because it had many customizations that would be useful to make sure we were able to make the ATS customized to the needs of our hiring managers, our collaborators, and our applicants.
We also felt that integrations Lever offers such as Zoom and Slack were an advantage as our organization was already using these applications within the organizations. We can use Zoom to schedule interviews and we use Slack to collaborate with candidates as well which is terrific. Personally, I have been using personally for over 3 years.
- While Lever has a great UI, sometimes for users who never have used an ATS, it can take a little time to learn how to use it, and the training available to us was pretty much online only.
- Support can be limited and slow on occasion, where we need to wait for a response via email which can sometimes cause delays
- The cost of the ATS is good only for larger teams, I think for small businesses the price of Lever may be higher than the benefits it brings especially if working with smaller budgets.
Lever's level of customization with workflows is better than many ATS that I have used in the past like Jazz and Bamboo which has helped us customize the platform to our organization's needs.
Lever's scheduling system with integrated calendars and the ability to send calendar invites is a huge plus which many ats do not have.
Lever's level of candidate communications is similar to most ATS, but I do like how quickly an email or message can be sent to a candidate.
One of the areas some alternatives are better is not having an App, when on the move, or working remotely an app can be a plus
I think the pricing is important for all organizations, determining your needs from how many open jobs you anticipate per year will help determine the cost incurred for each hire when using an ATS.
It is important to ensure the features your organization needs are provided by the ATS you chose. For instance, some companies may not want all workflows automated only a few. A basic
I believe they do have constant updates to their UI, and workflow options, and increase integrations as they come available.
One of the notable changes has been the diversity, equity, and inclusion section that they have included which has been beneficial in hiring in line with new talent acquisition policies of the organization which aim to reduce biases when hiring.
The Lever ATS can be a good fit for organizations of various sizes and industries, but I think it is well suited for teams with strong hiring collaboration, teams seeking data driven hiring results and lastly looking for an ATS that can handle scalability. With Lever, it is very easy to involve many team members in a single hiring process which makes it easy for us to work together. Reporting is essential for each organization, with Lever it is easier. Lever provides valuable insights with reports which can help find areas that need focus and improvement quickly. Lastly, with Lever, you can manage to scale with market fluctuations, economic changes, and updates to hiring needs where you can scale up or down as needed.
I would say a very small business with limited hiring needs. A team with a couple of collaborators may not find the full use of Lever. For smaller businesses, they may not find the full use of Lever.
Lever is the best Applicant tracking system which is very user-friendly and systematic. We use Lever to get the applications from candidates. According to the responses we get from candidates, Lever automatically scores the candidates and filters them using the search tool. We can post job descriptions universally, track candidates, and schedule interviews for candidates and panelists via the calendar feature on Lever. There are customizable templates and dashboards available for easy reference of analytics which can help track the entire funnel of the interview stages.

- The UI is user-friendly, easy to navigate, and very candidate-centric.
- The system is so systematic that we can track where the applicant is in which interview stage at one glance.
- The features help to make faster & better decisions with good quality hires.
My organization wanted to switch to another ATS from the current one for a better recruiting experience, hence, we bought the Lever tool. My organization wanted to bring out a structured way of interviewing candidates and get an easy overview to understand which stage the candidate is in and the progress of the interview process. We have used it for 4 years and we’re happy with how it helped both our org and the potential candidates with an elevated experience of hiring. The UI of the tool is also very good with easy navigation.
- Many times Lever cannot detect duplicate candidates, which is annoying.
- The initial setup on Lever is hard.
- The tool is a little pricey compared to its competitors in the market.
Yes I have used Zoho ATS in the past and Zoho is also a very good all-in-one tool. Lever can be integrated with other tools as well. It has great reporting & analytics features which sets it apart.
People should keep in mind that Lever is an effective tool for candidate experience while applying and also for recruiters to track candidates, capture feedback and create structured interviews and enhance the experiences of users.
Lever now has an additional CRM tool feature which adds another feather to the advantage cap. The candidate surveys and dashboards have also been improvised.
Lever is good to use for organizations with a large employee base where too many stages of interviews are there and a large pool of candidates need to be evaluated, filtered, and shortlisted.
Lever is not that good to use for organizations with less employees, they can opt for other simple ATS where hiring is less frequent.

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Lever is designed for SMBs and fast-growing companies with active recruiting needs. Very small businesses with just a handful of annual hires might find Lever’s feature set more than they need, especially since there’s no free trial or entry-level pricing tier.
Lever is used by over 5,000 companies, including Netflix, Spotify, KPMG, Atlassian, Canva, and Veeva.
- Applicant tracking: Configurable career sites, customizable hiring workflows, job post advertising, automatic candidate screening/disqualification, employee referrals, internal mobility programs, interview planning, candidate self-scheduling, structured interviews, and Zoom integration for live video interviewing.
- Candidate relationship management: multi-channel lead sourcing, dedicated sourcing pipeline, automated multi-touch nurture email campaigns, searchable talent database, and intelligent recommendations to rediscover talent.
- Talent Analytics: With Visual insights’ out-of-the-box and custom reports, data explorer, data warehouse sync, and advanced analytics, Lever eliminates the need for 3rd party solutions, spreadsheets, and data migration. Designed for recruiters, hiring managers, and finance teams - Set goals, track progress, schedule, download, and save.
Lever also has features for:
- Diversity hiring tools
- Offer management and approval workflows
- Collaborative hiring
- Automation workflows
Lever integrates with hundreds of third-party solutions including Slack, Zoom, LinkedIn, and SAP. Check out Levers integration marketplace for the full list of products they integrate with.
Lever's quote-based pricing starts around $6,000, varying with business needs.
For any SMB looking to streamline sourcing, interviewing, and nurturing talent, Lever offers a balance of enterprise-grade capabilities without overwhelming complexity.
Lever has transitioned from a traditional applicant tracking system to a platform that integrates candidate relationship management capabilities and, most recently, AI-driven tools.
- 2015–2020: Lever established itself as an ATS with built-in CRM features, enabling companies to manage active applicants and nurture passive candidates in one system.
- 2021–2023: The platform added more advanced analytics, workflow automation, and diversity-focused tools such as EEO surveys and DEI dashboards.
- 2025: Lever introduced AI Interview Companion (integrating technology from its Pillar acquisition) and Talent Fit, a candidate ranking engine that uses AI to evaluate skills and experience.
- Governance: Lever implemented IBM watsonx.governance for compliance, bias detection, and transparency across its AI features.
The current roadmap includes features such as AI-generated interview transcripts, ROI tracking, and tools for rediscovering candidates from past pipelines.
Four packages are offered—Self-Guided, Essential, Standard, and Premium—covering setup, workflow customization, data migration, training, and go-live support.
Lever offers a 24/7 help center with detailed documentation and responsive ticket-based support. Implementation and onboarding services receive positive user feedback.
Founded in 2012, Lever started out as an incubator company within Twitter, with Nate Smith, Sarah Nahm, and Randy Truong at the helm. The three of them had one main goal: to connect human potential to meaningful work. To achieve this end, they’ve worked on building a comprehensive recruiting solution, packing the capabilities of an applicant tracking system (ATS) and a candidate relationship management system (CRM) into a single, enterprise-ready platform.
Lever has gained customer adoption and made a name for themselves in the HR tech space in a relatively short period of time. Today, Lever is used by over 5000 companies including big brands such as Netflix and Spotify, boasts several awards, and prides themselves on a 50:50 employee gender ratio in their offices.
Company HQ
San Francisco, California, United States
Number of Employees
270+
Year Founded
2012
Amount Raised
As of November 2021, Lever has raised a total of $122.8M over 7 funding rounds.
FAQ
Is Lever an ATS system?
Lever’s Talent Relationship Management (TRM) packs a full-fledged ATS that you can use to source, manage, and hire suitable applicants.
What is the cost of Lever?
Lever doesn’t disclose their pricing upfront. Contact a sales representative to learn about the cost for your business size and needs.
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