An Expert Review of UKG Pro's Human Capital Management Solution - 2021

Listed in our research about the Best HCM Software

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
October 15, 2021
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UKG is the merger of Ultimate Software and Kronos. As such, it brings over 70 years of experience with People tech into the HCM space.

What's Inside

UKG Review

Ultimate Software was mainly known for its core HR tech product, UltiPro. Now that they’ve merged with Kronos, UltiPro has been rebranded as UKG Pro. The new company behind it, the Ultimate Kronos Group, aims to combine HCM capabilities with robust people data and analytics. Further, thanks in part to the merger, word is that the service delivery of the HR teams that use UKG has improved considerably.

UKG Customers

  • Tesla
  • Yamaha
  • Marriott
  • Aramark
  • Sony Music
  • Samsung

UKG Stats

  • Ranked #6 on Fortune 100 Best Companies to Work for list 
  • Handling over 51 million people records in the cloud
  • Generating an estimated $3 billion in revenue per year
  • Over 12,000 employees
  • Valued at $22 billion

UKG Resources

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Key UKG Features

  • People center: With UKG Pro, you get a complete picture of your entire employee population. This instant access to business intelligence can drive decision making.
  • Benefits administration: Employees can learn about, compare, and enroll in the compensation plans of their choosing. This part of the platform also provides educational tools and personalized recommendations. 

Among many others, UKG Pro also has capabilities for: 

  • Payroll and tax
  • Document manager
  • Onboarding
  • Workforce management
  • Time and Scheduling
  • Compensation management
  • Succession planning
  • Mobile app (Android & iOS)

UKG Implementation

There are numerous third-party services out there to assist with UltiPro's implementation.

UKG Customer Success

UKG has a wide array of resources for customers. They frequently put out manuals and guides, workplace reports, and host events around HR tech. These events even include a book club.

UKG Key Integrations

While their integrations are limited, UKG Pro does have API capabilities.

What to be aware of

UKG also rebranded Kronos Workforce Ready as UKG Ready, which can be a great HR hub for smaller teams.

UKG Pricing

The price of UKG Pro is not revealed on their website, although research has shown that licenses tend to start at $600.00 per year for every 5 users.

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