Graebel Reviews in 2022: Alternatives, Pricing, Reviews - SSR

Huda Idris
Technical writer, HR software advisor, and marketing strategist
July 26, 2022
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Graebel Versus the competition

Graebel uses a people-first approach to create humane, yet strategically scalable and customizable employee relocation solutions for their corporate clients.

If you're ready to get a Graebel demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  1. The Graebel globalCONNECT platform offers a highly customisable dashboard depending on the client’s needs.
  2. Predictive analytics helps Greabel identify and react to relocation trends.
  3. Thanks to their partnership with Shyft, Graebel can conduct a virtual survey of the employee’s belongings for quoting purposes, so there is no need for an in-person walkthrough just to get a cost estimate.
Cons
  1. A recurring complaint in Graebel reviews is that packers don’t keep a detailed inventory. The result is that claims for missing and damaged possessions often have no outcome. 
  2. Relocations that are managed by Graebel’s moving consultants happen on a set timeline that the relocating employee and their family have little control over. In this sense, the CityShifter lump-sum service allows the user more control.

Graebel Review

Graebel offers a highly customizable, yet sophisticated corporate relocation service. Their clients can choose what departure, moving and arrival services they need, as well as the level of access a mobility team and relocating employees may have. The client also gets to customize how much control they want to maintain within their user dashboard, hosted by the Graebel globalCONNECT online system, and how much they want to be managed by a Graebel consultant. 

Graebel globalCONNECT offers integrations and APIs with various HRIS and payroll solutions to ensure reasonably seamless data management. It also uses predictive analytics to monitor trends in ongoing relocations. 

Graebel globalCONNECT dashboard

Relocating employees are allowed equal autonomy when using Graebel’s CitySwithcer service - a lump-sum management and self-move support platform. Each move is overseen by a moving coach, yet fully within the employee’s control via the app which is accessible from any device. The CitySwither app, powered by mobility technology company Shyft, connects users to preferred service providers, various relocation tools, and reminders throughout their move. 

CityShifter’s vendor list includes obvious must-haves like packing, moving and auto-transport services. In addition, it covers helpful services surrounding an employee’s relocation, such as temporary accommodation during transit, assistance with their new government’s regulations, and local area tours. They can even help the employee open a new bank account at the destination. 

These services are offered by the global network of Graebel partners who offer their services at discounted rates to CityShifter users. Because Graebel only partners with companies that have shown to be reliable and reputable, using their recommendations relieves a lot of the angst surrounding a corporate relocation. 

One of the biggest advantages of their partnership with Shyft is the virtual move assessment. This allows the employee to get estimates from various movers without the inconvenience and delay of an agent doing a physical walkthrough of their home.

Who shouldn't buy Graebel

Since their service structure and dashboard are highly customizable, any size company can make use of Graebels relocation solutions. For a smaller company that only relocates employees on an occasional basis, a plug-and-play solution would probably be more efficient.

Graebel Customers

Graebel: Customizable and comprehensive moving solutions

Graebel Stats

  • 98% client satisfaction rate
  • 165 countries served
  • 42 languages spoken at Graebel

Graebel Key Features

  • Customizable interactive dashboard: Graebel’s globalCONNECT technology allows them to create a service dashboard according to their client’s management style and priorities. This includes who can access data, and how much is controlled by the client's mobility managers vs. a Graebel consultant. 
  • Predictive analytics: The Graebel globalCONNECT dashboard collects and reports on past moves, and monitors the expected health of a relocation through predictive reporting. 
  • International relocation: With a global network of service providers in 175 countries, Graebel can move employees anywhere and assist with local government compliance. 
  • CityShifter self-move service with Shyft app integration: Graebel’s CityShifter service includes access to the Shyft online app. This integration allows users access to a network of vetted vendors and relocation tools including a virtual costing assessment. 
  • Graebel Business Travel Manager: A solution for monitoring and managing employees who are often on the road. 
  • Office relocation: In addition to moving employees, Graebel can assist with building decommissions and whole- office moves.

Graebel Key Integrations

Graebel Pricing

Since Graebel’s corporate relocation service is highly customizable, pricing varies according to what you need. For more information, we recommend speaking to an agent.

Motivosity Recognize
Motivosity Recognize
Motivosity Lead
Motivosity Listen
Free
$5 per person per month
$6.50 per person per month
$2 per person per month

Graebel Implementation

Getting started with Graebel requires a consultation on what services you want, how much you want to be handled by your mobility managers, and how much autonomy you want to give to their mobility experts.

Relocating employees can either be completely guided by a moving coach, or they can manage their own move via the CityShifter service, powered by the Shyft online app.

Graebel Customer Success

Grabel offers 24/7 global support to relocating employees, including allowance administration for moves that are allocated a lump-sum budget.

About Graebel

Graebel, a subsidiary of Graebel Companies, is family owned and family-run business. It was founded by David Graebel as a household goods hauling service in 1950. Leadership has since transferred to his son Bill Graebel.

The company has been exclusively focused on global talent mobility and workplace relocation services since 2014. Today they are recognized as the largest privately-owned relocation management company in the world. According to their website, 300 of the Fortune 1000 companies, including Amazon, rely on them for employee and office relocations.

As a next step you can visit the Graebel website or read about alternatives below

As a next step you can visit the Graebel website or read about alternatives below

Graebel Alternatives

Aries knows that the foundation of a successful relocation is a rock-solid plan. This is why they set up each of their clients with an expert whose job is to understand all of their challenges, then develop and execute a suitable relocation plan.
Cartus’ services are backed by innovative technology and decades of expertise, ensuring that your domestic transferees and international assignees have the best relocation experience possible.
With their full range of services, Altair Global takes the administrative burden off you by serving as your one point of contact, and effectively coordinating everything from start to finish so you can focus on the more strategic aspects of your job.
With tools, resources, and more than 70 years of expertise in domestic and international mobility, Atlas Van Lines is equipped to handle all sorts of relocation needs.
SIRVA is one of the few relocation companies to bring together owned resources for relocation, moving, immigration and more, via a footprint that expands across six continents.
XONEX combines technology with personalized customer service to ensure every relocation job goes smoothly and with minimal interruptions. Each client receives a custom plan according to their budget and needs.
Listed in our research about the Top Corporate Relocation Companies
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