I liked how efficient working with Gem was. Once I identified a candidate I liked, it took only a click to reach out to them. I appreciated the ability to track responses, which made it easier to monitor our response rate. I liked the option to organize candidates based on different attributes for future use, helping me build a pipeline for our most common roles. I also liked that Gem operated as a Chrome extension, making it easy to use alongside LinkedIn.

My organization purchased Gem to better reach out to candidates for our open positions. Gem allowed us to contact potential candidates via email rather than messaging them on LinkedIn. This could be done with the click of a button.

Gem even provided us with multiple email addresses for certain candidates. It reduced our time contacting candidates from about one minute to as little as ten seconds, which adds up over time. We also found that we received a better response rate when reaching out to candidates through email compared to LinkedIn.

I disliked how glitchy the software was at times. Sometimes, I would click on the application, and it would take a few tries to open. I disliked the user interface, as it took some time to get used to navigating around Gem. I think Gem has room for improvement in the AI space. It would be helpful to have additional customization options for messaging based on a candidate's profile.

I have not used other tools similar to Gem.

People should focus on their employee population and what communication method they respond to best. I find that different populations respond differently to email compared to LinkedIn.

Gem hasn't made many changes over time to adapt to user needs. It has become less glitchy over time.

Gem works great for recruiting organizations.

The ability to create and schedule sequences is very intuitive and perfect for my use case. I also appreciate the ability to segment candidates into projects to find similar candidates I may have previously connected with. Lastly, I appreciate being able to add Reminders to follow up with a candidate on a certain date.

I bought Gem for my small business primarily because I used it at the Agency I was with previously and had familiarity with the product. I needed a solution that could provide scheduled sequences, projects, and notes in a user-friendly format. I was solving the pain of tracking candidates I had reached out to and keeping projects organized. I appreciate the customer service provided by Gem, though I do think there is at least one key component missing that would make it perfect for my use cases. I have used Gem for more than 2 years.

There is no way to export a CSV including the "Notes" field, which is extremely detrimental. In fact, the ability to review "Notes" for individual candidates or to bucket these does not exist, thus I am unable to see large data points such as why candidates respond as "Not Interested". I have spoken with Customer Service numerous times and have been told exporting the "Notes" field or being able to view it in a holistic way is not possible. In my opinion, the software would be perfect if it solved this problem. I do not have any additional cons regarding Gem.

I found Gem to be more intuitive, more user friendly, and easier to sequence messages. I have not used other competitors more than demoing their product and decided to stay with Gem.

First should be how they are setting up their workflows. Do they already have a solution that provides projects? Do they have a solution that provides emails within the LinkedIn page, or does this require an additional software tool? I would evaluate each step of their workflow, what could be better or done more easily by using one tool instead of two, and evaluate if Gem is right for them.

No, for 2 years I have requested the ability to export a CSV with "Notes" and this change has not been made.

Good for both individual recruiters as well as an Agency. As an Agency, you are able to view colleagues' sequences, the success rates, and clone the most effective outreaches to your own sequence. As an Individual, you have insight into metrics to make changes in order to increase success.

• Ability to fetch email addresses of prospects
• Ability to automate an email sequence
• Reporting of open emails and response rates

I’ve used Gem for over a year. Company had purchased Gem as another sourcing tool to reach out to both active and passive candidates in the market. The key benefit is the ability to email candidates and receive email access that otherwise would be difficult to find. There is also an automation component where you can bulk email a plethora of candidates at once which can be effective in high growth environments.

• Sometimes emails are not effective ways to reach candidates
• Does not have a cadence feature for LinkedIn messages. Only emails
• Would be nice to integrate with more ATS systems

It’s the first tool that I’ve personally used that can fetch email addresses of passive candidates

• Understand what their current sourcing strategy is and how effective it is today
• Understand that Gem is a sourcing method via email cadences. Sometimes emails are not as effective for candidates.

It hasn’t grown too much on me given that I have only used it for email sourcing and email cadences

High growth environments either small or enterprise companies.

• Sourcing functionality is top-notch and helped increase the diversity of the candidate pool
• Reporting functionality helped bridge gaps in reporting that Greenhouse couldn't provide
• Gem's CSM team was a pleasure to work with.

My previous company used Gem because it provided a combination of sourcing and analytic functionality for the recruiting funnel. This was needed in order to report on goals and metrics that the Recruiting team needed to hit as well as improve DEIB initiatives. Gem did a great job of solving for helping us make data-driven decisions. Additionally, our Customer Success Manager helped us design reports and leverage Gem to its fullest capacity.

• Originality - It seemed like Gem would release similar features to their competitors in response to what the competitors were doing. This meant that the functionality wasn't always fully baked.
• Ease of use - The analytics aspects of the platform required a longer than anticipated ramp time to fully understand.
• System integration - When the integrations broke because of updates, it could take a bit of time to get back online.

Gem definitely innovates very quickly based on what they see. Because of this, some features can feel half-baked relative to their competitors (on the analytics side TalentWall, on the sourcing side, SeekOut). Generally, it is nice that Gem consolidated the specialty of those tools into one platform but SeekOut/TalentWall are more straightforward to use while requiring a lower ramp time to use.

I would consider the following bullets:

- Ease of Use

- Integration capability

- Purpose (does sourcing or analytics carry more weight?)

- Maintenance (which team is going to own this tool so that they have a strong partnership with the CSM team)

Gem is incredibly fast to build new functionality to meet changes that the users need. That ability to listen to their customers and users is fantastic.

Users: Sourcers, Recruiters, RecOps Team, Hiring Managers

It all depends on how each team is leveraging the tool. If it is primarily for sourcing, then it is incredibly nifty for Sourcers/Recruiters/Hiring Managers to build projects together and do paired sourcing.

• I enjoy the data collection/reporting features.
• I enjoy the Chrome extension which automatically triggers when an email communication or linkedin email for example belongs to a sourced candidate we've sent outreach to.
• I also enjoy the simple and clean layout of the software.

We wanted a more robust solution for talent searching/sourcing and outreach. I have used the tool for 5 months since we switched from Teamable. Gem allows us to automate candidate nurturing campaigns. It also allows us to easily view candidate data such as Linkedin profiles, contact info, etc in one place. Another great use for us has been the tracking data/analytics where we can view when candidates have opened messages, the links they clicked, how many times they viewed it, and more which helps us better our email campaigns.

• The price is high compared to others.
• Although the Chrome extension is useful the pop-ups can be disruptive.
• The sensitivity of the AI- at times will mark non-interested replies as interested and vice versa which throws off our stats.

Compared to others such as Teamable or Loxo, I would say Gem is much more intuitive when it comes to its integrations and design.

The size of your company and pricing-this may not be suitable for smaller organizations due to the cost. Also, the reporting/analytical data you can capture is extremely useful but not necessary for all recruiting agencies.

I have not used it long enough to say.

High Volume Recruiting

have found Gem to be an incredibly useful tool for managing candidates throughout the recruitment process. Here are three key reasons why I like Gem:

User-friendly interface: The platform's interface is easy to use and intuitive, which makes it simple to navigate through the candidate management process.

Advanced search capabilities: Gem's advanced search capabilities are a huge asset, allowing me to quickly and easily find candidates that meet specific job requirements.

Collaborative capabilities: Gem's collaborative features are another standout feature. The platform allows me to easily communicate and collaborate with other members of my team, streamlining the hiring process and ensuring that everyone is on the same page.

Our organization purchased Gem ATS as a solution to some of the challenges we were facing in managing our recruitment processes. Before using Gem, we had been relying on manual processes and spreadsheets, which made it difficult to efficiently track and manage candidates throughout the hiring process. We also found it challenging to collaborate effectively as a team and communicate with candidates in a timely and personalized way.

Since implementing Gem, we have experienced a number of benefits. One of the key benefits has been the ability to automate many of our recruiting processes, such as resume screening and interview scheduling, which has saved us a significant amount of time and resources. Additionally, the platform has enabled us to collaborate more effectively as a team, with features such as centralized candidate profiles, real-time communication, and shared feedback.

Personally, I have been using Gem for over a year and have found it to be an essential tool for my work as a recruiter. It has enabled me to streamline my workflow, track candidates more effectively, and provide a more personalized experience for both candidates and my team. Overall, Gem has been an incredibly valuable addition to our recruitment toolkit, and we plan to continue using it to support our hiring efforts going forward.

While I find Gem to be a highly effective tool for candidate management, there are a few areas where I think it could be improved. Here are three potential drawbacks to using Gem:

Limited customization: While Gem offers a range of useful features, the platform doesn't allow for a great deal of customization. I wish that there were more options for tailoring the tool to my specific needs.

Slow loading times: At times, I have found that Gem can be slow to load, which can be frustrating when trying to quickly access candidate information.

Price point: While I believe that Gem is a valuable tool, it is on the pricier side compared to some other ATS options. For smaller organizations or those with tighter budgets, this could be a potential drawback.

I can say that Gem stands out from its competitors in a few ways. First, its user interface is clean and intuitive, making it easy to navigate and use. Second, Gem's AI-powered features, such as automated sourcing and candidate engagement, help save time and increase efficiency. Third, Gem integrates seamlessly with other tools in the recruiting tech stack, such as LinkedIn and Slack, which streamlines the recruitment process.

Compared to other similar tools I've used, I prefer Gem because of its user-friendly interface and AI-powered features. The automated sourcing and candidate engagement have helped me save a lot of time and increased the number of qualified candidates in my pipeline. Additionally, the ability to integrate with other tools has made my workflow much more streamlined. Overall, I highly recommend Gem ATS for any recruiter looking to increase their efficiency and productivity.

I would recommend that when considering a candidate management tool like this, there are a few key criteria to keep in mind.

First, it's important to evaluate the user interface and ease of use. A tool with a clean, intuitive interface will save time and reduce frustration. Consider the integrations offered by the tool, as seamless integration with other recruitment tech tools can streamline the hiring process. Also, the level of automation and AI features should be assessed, as these can greatly improve productivity and increase efficiency.

In addition, it's important to look at the pricing structure and understand any additional costs associated with add-ons or upgrades. Finally, take advantage of free trials to test out the tool and see if it meets your specific recruitment needs. Overall, by considering these key criteria, you can make an informed decision on which candidate management tool is right for your recruiting needs.

• I can attest that Gem has evolved significantly over time to meet users' needs. Since its launch, Gem has consistently released updates and new features based on user feedback, making it a much more powerful and efficient tool for candidate management.
• One of the key ways Gem has evolved is through the addition of AI-powered automation features. For example, the "Sequences" feature allows recruiters to automate personalized outreach and follow-ups to candidates, reducing the amount of manual work needed for candidate engagement.
• Gem has also expanded its integrations with other tools in the recruitment tech stack, such as LinkedIn and Slack, which has helped to streamline the recruitment process even further.
• Gem has continued to innovate and evolve over time to meet the ever-changing needs of its users. As a result, it has become a go-to tool for many recruiters looking to increase their efficiency and productivity.

I believe that Gem is very good for a variety of users and organizations. Gem is an excellent tool for companies of all sizes, from small startups to large enterprises, and for recruiters who handle high-volume hiring needs.

In particular, Gem is well-suited for recruiters who prioritize efficiency and productivity in their hiring process. The tool's AI-powered automation features, such as the ability to automate outreach and follow-up, save recruiters a significant amount of time and increase their productivity. Additionally, Gem's ability to integrate with other recruitment tech tools, such as LinkedIn and Slack, makes it an ideal tool for those who use these tools in their daily work.

Furthermore, Gem's easy-to-use interface and seamless user experience make it an excellent tool for all levels of experience, from seasoned recruiters to those who are new to the profession. Overall, Gem is a great tool for any recruiter or organization looking to increase their efficiency, productivity, and success in candidate management.