BambooHR

4.5 (3406)
BambooHR
BambooHR

BambooHR Versus the Competition

BambooHR has remained one of the top names in HR software for years. They have won numerous awards for customer support, ease of use, and good value. Their numerous features can be flexibly packaged according to your needs.

If you're ready to get a BambooHR demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Ratings

4.5

Ease of Use

Best For

Key Differentiator

Price

Custom Pricing

Free Trial

Yes

PROS

  • Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs. 
  • Very simple and straightforward tool, easy to use.

CONS

  • Payroll is only available for US-based employees 
  • Customer support is only offered during US business hours.
  • Some modules like time tracking, performance management, and surveys are only available as add-ons.

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BambooHR Review

BambooHR tries to accommodate one or another version of their technology to fit your business. Their HR platform spans across the employee lifecycle as they have tons of other functionalities (like a full ATS or a performance management module) in addition to the core HRIS offer. 

They do offer the core HR part as a stand-alone product. The way they package features can be flexible. For instance, they have a small business package called Essentials. 

This package covers all the HR Management features like employee records, benefit tracking, standard reporting, document storage and more. It also has the employee self-service module, which is where workers can manage their time off, consult the employee directory and org chart, see a company calendar, and do all this from either the desktop version or the mobile app. 

Further, Modules like payroll, time tracking, and performance management are offered as add-ons. If you need more, you can opt for the Advantage package. This plan includes onboarding and offboarding features, the Applicant Tracking System, advanced reporting, company branding, access to the open API, satisfaction surveys, and much more.

The flexibility of building out your plan like this is part of what keeps drawing one HR team after another to the tool. Arguably, it’s also what makes BambooHR one of the most popular HR software products of all time. 

The product itself is fairly easy to use and figure out on your own. It’s one of the most simple tools to navigate that packs so many features. At SSR, we’ve demoed the tool, tried it for free, and even worked at companies where it was the HRIS of choice. We can say it’s rare to have to consult any help articles in order to make use of the tool. You just log in, do what you have to do, and trust that your colleagues will be notified.

Take the process of requesting time off, for instance. A worker would log in, send the request to their manager, and the manager gets an email notification. Once approved or rejected, the worker gets an email notification as well and the company calendar is updated accordingly. There’s no need for the worker to log back into the tool. 

Lastly, BambooHR also have numerous amenities like an app marketplace of HR/recruiting vendors that integrate with their system, an HR glossary, and host HR events on occasion.

What users think of BambooHR

Reviewer's Rating
8/10

Initially, we used BambooHR to store employee data and create personnel files. Once that was up and running, we started processing payroll through the system. We also implemented some basic benefits features.

Now, we primarily use it for onboarding and recruiting purposes. The onboarding process has been especially effective for both employees and managers.

What do you like about BambooHR?

I like the recruiting features and how simple it is to create a solid and thoughtful workflow. I like that the employee record is the central part of the system and that all features for employees can be accessed in one place. I like the preloaded reports, which are easy to access and use.

Why did your organization buy BambooHR, and how long have you used it for?

I work as a fractional HR consultant, and I helped one of my clients choose BambooHR for a handful of reasons.

First, the price was appropriate for the size of the company and the nonprofit work they did. Second, the user interface and overall design of BambooHR make it a great starting point for those who haven't used an HRIS system before.

I also appreciate the tools, and I believe employees found them appealing and were more likely to use them as a result. I have personally used it for over a year in this client engagement.

What do you dislike about BambooHR?

At times, the build-your-own-report feature can feel like a heavy lift since you have to dig through the fields you want to add. I wish the employee engagement survey builder were a bit more robust. Although the recruitment workflow feature is great, it took me a while to set it up properly.

How is BambooHR different than their competitors?

BambooHR overall feels simpler and easier to use for smaller companies. It offers a wide range of features, but the UX is not overwhelming and presents clean pages with concise language.

What Instructions should people think about when buying this type of tool?

First, determine your budget and whether you want to use this tool for all your HRIS needs or just a few. Identifying which features are most important is critical as you begin evaluating options.

Payroll and benefits administration are often the most important areas for HRIS systems, as these can be significant pain points for both HR and employees.

Also consider which apps the system can integrate with—ideally, you won't need many external tools and can manage everything within a single system.

How has BambooHR changed or evolved over time to meet users needs?

BambooHR hasn’t changed much over time. The main update has been the addition of AI features, which have primarily benefited me as the administrator. I’m not sure how much impact these changes have had on employees.

What specific type of user or organization is BambooHR very good for?

In my experience, BambooHR works well for smaller businesses.

What specific type of user or organization would BambooHR not be a good fit for?

I’m not sure BambooHR would be a good fit for companies with a high need for advanced time and attendance tracking, such as clock-in/clock-out functionality.

Reviewer's Rating
10/10

I go into BambooHR at least weekly to review candidates who have applied for the jobs we’ve posted. It’s very easy to build a pipeline, contact candidates, and set up interviews. Once interviewed, moving them through the candidate pool is seamless.

I also use BambooHR to hire new employees and send them their new hire packets. The workflow is easy to follow and allows employees to enter their personal information directly. It’s also a reliable place to store all required documents.

What do you like about BambooHR?
  • BambooHR is very easy to learn and doesn’t take much time to understand, even when using the more advanced features.
  • It links seamlessly to Indeed for posting jobs and receiving applications, which helps us publish openings quickly.
  • Copying a job posting to create a new one is fast and simple, which is helpful when we need to hire quickly.
Why did your organization buy BambooHR, and how long have you used it for?

The small business I assist with HR duties was looking for a system to help manage recruiting, employee data, onboarding, and offboarding. They evaluated several systems designed for small businesses that offered the capabilities they needed.

BambooHR ended up being the most user-friendly, integrated well with other platforms, and was cost-effective. They have been using BambooHR for about 10 years, and I have used it for 8 of those years. It’s very easy to recruit, leave feedback on candidates, move them through the recruiting process, and hire them.

Once the candidate is hired, the employee side of the platform functions as a simple and effective HRIS, offering everything a small business owner needs to manage HR data.

What do you dislike about BambooHR?
  • I wish we could pay one flat monthly fee instead of being charged per employee per month.
  • In the candidate pipeline, it’s not possible to merge duplicate candidate profiles, so if someone applies multiple times, there's no application history.
  • It would be helpful if the platform integrated with more than two recruiting platforms.
How is BambooHR different than their competitors?

I’ve only used tools designed for large companies, and compared to those, BambooHR is much simpler to use. It doesn’t offer the same level of reporting capabilities, but for our purposes, we don’t require that level of complexity.

What Instructions should people think about when buying this type of tool?

The first consideration should be whether the system needs to integrate with job posting platforms. Next, think about how much employee data you plan to store and how you intend to use the system as an HRIS.

How has BambooHR changed or evolved over time to meet users needs?

BambooHR has remained the same for us, so I cannot comment on this.

What specific type of user or organization is BambooHR very good for?

BambooHR is best suited for small businesses that don’t require the capabilities needed by larger companies for compliance reporting.

What specific type of user or organization would BambooHR not be a good fit for?

Companies with more than 500 employees, especially those in highly regulated industries that require robust compliance reporting, may find this tool insufficient.

Reviewer's Rating
8/10

I use BambooHR daily as the central hub for all people operations. Most frequently, I manage employee records, onboarding workflows, and performance review cycles, ensuring that data stays consistent across teams.

I also use it to track time-off requests, run reports on headcount and turnover, and pull analytics for leadership dashboards.

The self-service features have been especially valuable for empowering employees to update their information, access pay details, and manage leave without HR intervention.

Overall, BambooHR has streamlined HR workflows, reduced manual work, and provided reliable insights that support strategic decision-making.

What do you like about BambooHR?
  • Intuitive interface: BambooHR is extremely user-friendly, making it easy for both HR teams and employees to navigate without constant training.
  • All-in-one functionality: It consolidates core HR workflows—like onboarding, time-off tracking, and performance management—into one seamless platform.
  • Insightful analytics: The reporting and dashboard features provide quick, actionable insights into turnover, engagement, and workforce trends.
  • Employee self-service: I appreciate that employees can update their own information and request leave directly, reducing administrative bottlenecks.
Why did your organization buy BambooHR, and how long have you used it for?

We purchased this tool to centralize and modernize our HR operations, which were previously spread across spreadsheets and disconnected tools. We needed a solution that could simplify employee data management, onboarding, performance tracking, and time-off workflows in one intuitive platform.

The key benefit we’ve experienced is how user-friendly it is for both HR teams and employees—automating administrative tasks, improving accuracy, and freeing up time for strategic work.

Its reporting and analytics features also make it easier to present insights to leadership for decision-making.

I’ve used BambooHR for over three years, and it has consistently improved transparency, engagement, and efficiency across HR processes.

What do you dislike about BambooHR?
  • Limited customization: Some workflows and reports have rigid templates, which can make it difficult to tailor dashboards or fields to complex organizational needs.
  • Performance management module: While functional, it lacks the depth and flexibility of dedicated performance tools—especially around goal alignment and continuous feedback.
  • Integration gaps: Certain integrations with payroll or ATS systems require manual syncing or third-party connectors, which can slow down automation.
  • Mobile app limitations: The mobile experience could be more robust, particularly for managers approving requests or viewing reports on the go.
How is BambooHR different than their competitors?

BambooHR stands out for its simplicity, flexibility, and user experience. Compared to larger systems like Workday or SuccessFactors, it’s far more intuitive and easier to implement, especially for mid-sized organizations.

It balances strong core HR functions—like onboarding, time-off, and performance tracking—without overwhelming users with complexity.

While it may lack some advanced analytics or global compliance features found in enterprise tools, its clean interface, customizable modules, and reliable support make it a top choice for teams prioritizing efficiency over complexity.

What Instructions should people think about when buying this type of tool?

When buying an HRIS like BambooHR, focus on ease of use, since adoption by managers and employees determines long-term success.

Evaluate the tool’s scalability and integrations to ensure it grows with your organization and connects smoothly with payroll, ATS, and benefits systems.

Reporting and analytics should also be a key factor—good insights drive better people decisions.

Finally, assess customer support and implementation timelines, as responsive service can make or break the onboarding experience.

How has BambooHR changed or evolved over time to meet users needs?

BambooHR has evolved from a simple employee database into a comprehensive people platform. It now includes advanced features like AI-powered insights, benchmark reporting, and integrations for time tracking and benefits management.

Over time, the tool has focused on improving automation, analytics, and user experience, making it more strategic and scalable for growing organizations.

What specific type of user or organization is BambooHR very good for?

BambooHR is best suited for small to mid-sized organizations that want an intuitive, all-in-one HR platform without the complexity of enterprise systems.

What specific type of user or organization would BambooHR not be a good fit for?

BambooHR may not be the best fit for large, global enterprises with highly complex structures, advanced compliance needs, or custom integrations across multiple regions.

BambooHR Alternatives:

Deel

Deel HR offers a simple, effective HRIS for remote and international teams that need a way to compensate their employees, and a system for record-keeping.
Popularity Score
4.4 / 5
User Score
4.6 / 5
Product Score
4.5 / 5
Visit Website

Deel

Deel HR offers a simple, effective HRIS for remote and international teams that need a way to compensate their employees, and a system for record-keeping.
Popularity Score
4.4 / 5
User Score
4.6 / 5
Product Score
4.5 / 5
Learn More

Paylocity

Paylocity offers a wide range of modules for the entire employee lifecycle. Although it markets itself as supporting all business sizes, its strong focus on automation, customization, and compliance — plus a higher starting price, according to user reports — makes it a better fit for midsize companies with more than 300 employees.
Popularity Score
4.2 / 5
User Score
4.3 / 5
Product Score
4.1 / 5
Visit Website

Paylocity

Paylocity offers a wide range of modules for the entire employee lifecycle. Although it markets itself as supporting all business sizes, its strong focus on automation, customization, and compliance — plus a higher starting price, according to user reports — makes it a better fit for midsize companies with more than 300 employees.
Popularity Score
4.2 / 5
User Score
4.3 / 5
Product Score
4.1 / 5
Learn More

HiBob

Bob is a global HR software platform that provides customizable features to streamline HR processes, including advanced functions such as compensation and workforce planning. But Bob particularly stands out for its focus on employee experience — from its funky, colorful interface reminiscent of 1970s disco, to employee recognition and interest groups that foster workplace connection. Bob is well-suited for most SMBs, but if your goal is to manage HR processes and improve platform adoption and engagement with employees, I recommend Bob. It's both fun to use and a powerful tool to manage people processes.
Popularity Score
4.5 / 5
User Score
4.4 / 5
Product Score
4.3 / 5
Visit Website

HiBob

Bob is a global HR software platform that provides customizable features to streamline HR processes, including advanced functions such as compensation and workforce planning. But Bob particularly stands out for its focus on employee experience — from its funky, colorful interface reminiscent of 1970s disco, to employee recognition and interest groups that foster workplace connection. Bob is well-suited for most SMBs, but if your goal is to manage HR processes and improve platform adoption and engagement with employees, I recommend Bob. It's both fun to use and a powerful tool to manage people processes.
Popularity Score
4.5 / 5
User Score
4.4 / 5
Product Score
4.3 / 5
Learn More

BambooHR

BambooHR has been a go-to HR solution for small- and medium-sized businesses (SMBs) for years, with modules covering nearly every HR process — from hiring to payroll, benefits, time tracking, and performance management. BambooHR stands out to me for its plug-and-play HR workflows, pre-built reports, and easily navigable interface that requires little training.
Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5
Visit Website

BambooHR

BambooHR has been a go-to HR solution for small- and medium-sized businesses (SMBs) for years, with modules covering nearly every HR process — from hiring to payroll, benefits, time tracking, and performance management. BambooHR stands out to me for its plug-and-play HR workflows, pre-built reports, and easily navigable interface that requires little training.
Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5
Learn More

Rippling

Rippling is an all-in-one HR platform with an intuitive design and thoughtful UX that handles everything from onboarding to offboarding. It's long been on my shortlist simply for its powerful, no-code automation tools that let you streamline complex HR processes across multiple HR modules, such as payroll and performance management. It also offers EOR, professional employee organization (PEO), and HR services — all of which you can turn on or off as your business scales. This, along with its IT device and inventory management for remote teams, makes Rippling the strongest option if your business needs are rapidly evolving and you want to stay on one platform as you grow.
Popularity Score
4.2 / 5
User Score
4.2 / 5
Product Score
4.1 / 5
Visit Website

Rippling

Rippling is an all-in-one HR platform with an intuitive design and thoughtful UX that handles everything from onboarding to offboarding. It's long been on my shortlist simply for its powerful, no-code automation tools that let you streamline complex HR processes across multiple HR modules, such as payroll and performance management. It also offers EOR, professional employee organization (PEO), and HR services — all of which you can turn on or off as your business scales. This, along with its IT device and inventory management for remote teams, makes Rippling the strongest option if your business needs are rapidly evolving and you want to stay on one platform as you grow.
Popularity Score
4.2 / 5
User Score
4.2 / 5
Product Score
4.1 / 5
Learn More

Who shouldn't buy BambooHR

Many of BambooHR’s features work grandly for businesses in virtually every part of the world. However, modules like payroll, hiring & onboarding, and time tracking are certainly either thought of for US business practices or, in the case of payroll, only available for US employees. International or remote businesses looking for an HRMS to handle both HR and payroll needs would not be a good fit. Unless, that is, they use the HR part only and integrate payroll through another vendor, like one of the best international payroll providers.

BambooHR Customers

Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.

BambooHR: Easy to Use & Scales Well
visit BambooHR

BambooHR Key Features

BambooHR has two feature sets. Essentials provides human resources management modules, employee self-service tools, and baseline customer support. 

Advantage includes everything in Essentials but adds premium customer support, hiring and onboarding systems, an ATS, training, reporting, a job site, company branding, and access to BambooHR's partner marketplace and open API integration. 

Add-ons such as time tracking, payroll, and performance management are available at additional costs.

Here’s a breakdown of some of the top features: 

  • People Data & Analytics: BambooHR strives to be the single and secure database where all your employee information is stored and managed. They couple that with powerful, intuitive reporting tools and a strong focus on security.
  • Mobile Hiring App: One of their most-talked-about perks, their hiring app gives recruiters the ease to perform most applicant tracking tasks from their phone if needed. 
  • Automated onboarding: Set up tasks to new hires for them to complete at a time of their choosing.
  • Introductions: BambooHR makes introductions easy with resources like customizable new-hire packets and get-to-know-you emails.
  • Electronic signatures: New employees can sign the stuff they need to without stepping a foot in the office.

BambooHR also has capabilities for: 

  • Attendance tracking
  • Benefits administration
  • Compliance
  • Employee communication tools
  • Employee engagement
  • Reporting and analytics
  • Payroll
  • Performance appraisal
  • Time tracking
  • Workforce management
  • Compensation management
  • Performance management tools and surveys

BambooHR Key Integrations

BambooHR has an API with lots of partnerships and an app marketplace, although these are only available from the Advantage onwards. If you do go with that plan, the platform integrates with most applicant tracking systems, as well as solutions for employee assessments, background checks, employment verification, payroll, benefits administration, ERP & accounting, training, onboarding, performance management, recognition, and more. Their marketplace keeps growing and already features a few hundred vendor integrations.

BambooHR Pricing

BambooHR uses per-employee, per-month pricing, varying by company size: companies with 26+ employees pay per-employee, while those with 25 or fewer pay a flat monthly rate (starting at $250).

Three plans are offered:

  • Core: $10/employee/month
  • Pro: $17/employee/month (Includes Core + more)
  • Elite: $25/employee/month (Includes Pro + advanced features, training, and AI assistant)

Add-ons include Payroll, Benefits Administration, Time Tracking, and Employer of Record. Bundling Payroll and Benefits Administration saves 15% (U.S. employees only). Volume and non-profit discounts are available.

BambooHR is Best For

BambooHR is a good fit for companies looking for a very customizable HR product, with pricing that reflects their needs. It’s also popular among teams that are partially or even fully remote.

How has BambooHR Changed Over Time?

BambooHR’s latest product enhancements reflect a continued push toward mobile accessibility, simplified task management, and greater workflow flexibility. These enhancements are unlikely to change how users perceive the platform overall, but they do reinforce BambooHR’s value as a system geared toward SMBs looking for pragmatic, incremental improvements in hiring efficiency.

Key feature changes include:

  • Hiring widget in Android mobile app: Recruiters using Android devices can now monitor new applicants directly from their home screen and access the candidate list with one tap. This should improve responsiveness for hiring managers or recruiters working in the field or away from a desktop.
  • Updated import tasks modal: BambooHR has introduced a redesigned interface for importing tasks, intended to streamline checklist creation during onboarding and offboarding. With this UI enhancement, admins can manage multiple hires at once or coordinate cross-departmental workflows.
  • Support for up to 15 job pipeline stages: The previous 10-stage cap has been raised to 15, allowing for more granular hiring workflows. This is useful for teams that want to separate screening, interviews, assessments, and approvals into distinct stages without relying on workaround labels or notes.

BambooHR Implementation

Getting started with BambooHR is as easy as signing up for their free trial and then getting in touch with their team. They'll likely want to talk to you about choosing a plan that's based on your needs, and the implementation of that will vary accordingly.

BambooHR Customer Success

BambooHR does more of a self-service approach to customer success. The Essentials package includes email support and access to their Customer Success Webinar library. For their telephone support, you’d have to upgrade to the Advantage plan. From our understanding, both kinds of personal support are only offered in US business hours.

About BambooHR

BambooHR was started in 2008 by Ben Peterson and Ryan Sanders. Their goal was to create a product that customers would love using and that would save countless man hours. At the same time, they wanted the company behind this product to be a place people would enjoy working at.

This approach worked, as they have kept growing both their employee and customer count quite steadily over the years. They had 470 employees around the end of 2019. Now, as of Summer 2025, they have over 1730. Their product is used by thousands of companies in well over 100 countries.

An interesting bit about the way they manage their company is that they have an “anti-workaholic policy”. Basically, BambooHR employees are forbidden from laboring over 40 hours per week.

Also noteworthy is the fact that while both founding members are still on the board, BambooHR’s CEO is now Brad Rencher. He was previously a marketing executive at Adobe Inc., before being recruited for the post in October 2019.

Company HQ

Lindon, Utah

Number of Employees

1250+

Year Founded

2008

Amount Raised

According to their Crunchbase profile, BambooHR has raised an undisclosed amount of funding over 2 rounds. The last one of which was in Summer 2016. Among others, BambooHR is funded by Sorenson Capital.

FAQ

How come BambooHR is so popular? 

We’d argue that BambooHR was one of the first companies to bring HR functionalities to the SaaS realm with modern UX design. However, while many companies do that now, they’ve secured their position as a household name in HR software due to their ever-growing features and flexible packages; which suit SMBs and enterprises alike. 

Is BambooHR Free? 

As of summer 2025, BambooHR doesn’t offer a stand-alone free-for-life product. They do have a free trial, however, and they’ve been known to extend it based on your needs and plans. That being said, it does eventually cost, but the pricing is completely customized based on what features you need.

About SSR

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However we may earn a small fee if you click on vendor links on this page.

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BambooHR Alternatives

Deel

Best for running global HR without silos

Popularity score
4.2 / 5
user score
4.6 / 5
Product score
4.5 / 5
Paylocity

Best for mid-sized businesses.

Popularity score
4.2 / 5
user score
4.3 / 5
Product score
4.1 / 5
HiBob

Best for employee experience.

Popularity score
4.5 / 5
user score
4.4 / 5
Product score
4.3 / 5
Rippling

Best for rapidly growing businesses

Popularity score
4.8 / 5
user score
4.2 / 5
Product score
4.1 / 5
ADP

Best for scalability.

Popularity score
4.3 / 5
user score
4 / 5
Product score
4.1 / 5
HiBob

Culture-focused HRIS for multinational organizations

Popularity score
4.5 / 5
user score
4.4 / 5
Product score
4.3 / 5
Gusto

Best for startups.

Popularity score
4.3 / 5
user score
4 / 5
Product score
4.1 / 5

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

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