BambooHR has remained one of the top names in HR software for years. They have won numerous awards for customer support, ease of use, and good value. Their numerous features can be flexibly packaged according to your needs.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs.
- Very simple and straightforward tool, easy to use.
CONS
- Payroll is only available for US-based employees
- Customer support is only offered during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.
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BambooHR tries to accommodate one or another version of their technology to fit your business. Their HR platform spans across the employee lifecycle as they have tons of other functionalities (like a full ATS or a performance management module) in addition to the core HRIS offer.
They do offer the core HR part as a stand-alone product. The way they package features can be flexible. For instance, they have a small business package called Essentials.
This package covers all the HR Management features like employee records, benefit tracking, standard reporting, document storage and more. It also has the employee self-service module, which is where workers can manage their time off, consult the employee directory and org chart, see a company calendar, and do all this from either the desktop version or the mobile app.
Further, Modules like payroll, time tracking, and performance management are offered as add-ons. If you need more, you can opt for the Advantage package. This plan includes onboarding and offboarding features, the Applicant Tracking System, advanced reporting, company branding, access to the open API, satisfaction surveys, and much more.
The flexibility of building out your plan like this is part of what keeps drawing one HR team after another to the tool. Arguably, it’s also what makes BambooHR one of the most popular HR software products of all time.
The product itself is fairly easy to use and figure out on your own. It’s one of the most simple tools to navigate that packs so many features. At SSR, we’ve demoed the tool, tried it for free, and even worked at companies where it was the HRIS of choice. We can say it’s rare to have to consult any help articles in order to make use of the tool. You just log in, do what you have to do, and trust that your colleagues will be notified.
Take the process of requesting time off, for instance. A worker would log in, send the request to their manager, and the manager gets an email notification. Once approved or rejected, the worker gets an email notification as well and the company calendar is updated accordingly. There’s no need for the worker to log back into the tool.
Lastly, BambooHR also have numerous amenities like an app marketplace of HR/recruiting vendors that integrate with their system, an HR glossary, and host HR events on occasion.
BambooHR supports the entire employment lifecycle. I use it to onboard employees, send important announcements, review performance, send out engagement surveys, run payroll, generate reports, share files and resources with employees, and offboard employees.
I use BambooHR almost daily to update employee information, track anniversaries and birthdays, and run reports. I also use it for bi-weekly payroll. I appreciate how easy BambooHR is to use and maintain.
I like that BambooHR is user-friendly. It offers good value for the money. It includes strong workflows and automation features.
My clients purchased BambooHR, and I use it daily as I support them with system management and general human resources. They needed a centralized place to store all people data and manage payroll. They also required an automated onboarding process with checklists and reminders.
I have used BambooHR for eight years, and I appreciate how user-friendly it is. BambooHR has allowed my clients to report on their dispersed workforces and share important documents and resources with employees within one system. It has also greatly improved both onboarding and offboarding.
Some integrations could be improved (e.g., enabling two-way data syncing rather than just one-way). Built-in scheduling functionality would be a helpful addition. I also recall the initial implementation being relatively expensive.
BambooHR is one of the most user-friendly tools in its category. You do not need to be an expert or complete extensive training to use it effectively. Training is available, though, for those who prefer structured learning over hands-on experience.
Buyers should consider how many employees they have and whether they are planning for rapid growth. They should assess their onboarding and payroll needs. BambooHR is a good fit for small to medium-sized businesses but may not be ideal for large enterprises.
BambooHR added payroll functionality a few years ago, which was a valuable improvement.
BambooHR works well for small to mid-sized businesses.
BambooHR is not well suited for large enterprise businesses.
I frequently used the hiring and onboarding workflows. I used the system to post jobs, track candidates, and coordinate with hiring managers. It was helpful that hiring managers could leave feedback on candidates directly in the platform.
Tracking candidate progress through hiring stages was simple and transparent. Interview scheduling was streamlined with calendar sync capabilities. Email templates also supported quick follow-ups and added efficiency to the recruitment process.
- BambooHR automates many tedious HR tasks, saving time for higher-value work.
- The system supports seamless collaboration across departments, keeping everyone aligned.
- The onboarding experience for new hires is smooth and creates a welcoming impression.
At the time, the organization was experiencing challenges with recruitment and was using an outdated HRIS. They adopted BambooHR, which was extremely helpful due to its built-in ATS. This enabled faster and more streamlined recruitment processes.
Over time, the organization transitioned away from the previous HRIS entirely, as BambooHR proved to be an effective all-in-one solution. It handled several key HR functions efficiently, which added value across the organization.
- More customization options would be beneficial, as there are limitations on the number of workflows that can be created.
- The ATS is fairly basic and lacks features like resume screening, which is a drawback.
- Pricing became a concern as the organization grew—while manageable at first, costs increased significantly with scale.
BambooHR is a strong option for small to mid-sized businesses that don't require complex systems. The simplicity and ease of use make it accessible and easy to adopt.
Scalability and customization are two important factors to consider. For small businesses needing a basic, user-friendly system, BambooHR is a great option that’s cost-effective and easy to learn.
I am unsure, as I have not used BambooHR recently.
BambooHR is well suited for small organizations and users with limited HRIS experience.
BambooHR may not be suitable for large organizations with complex HR processes or those requiring advanced functionality for experienced HR professionals.
We use BambooHR every day. I use it to process payroll, make changes to employee profiles (personal and employment information), and review timesheets and time-off requests. Our employees use it to clock their hours, check their pay stubs, and request time off. We also use BambooHR for hiring purposes, though not on a weekly basis.
- It has a modern, user-friendly interface that is very intuitive.
- Every section of BambooHR is customizable.
- It consolidates payroll, HR, benefits, and performance management in one place.
We were using Heartland Payroll Solutions when I joined the team, which was a terrible platform. BambooHR came highly recommended by our new CRO at the time, who had used it before. We wanted a more user-friendly system for both administrators and employees that would also allow us to pay contractors and process all company benefit packages. We also liked that BambooHR offers hiring and performance review options.
- It doesn't allow you to add a fixed semi-monthly amount for contractors who are not charging hourly rates, requiring you to create an hourly rate and manually adjust hours when running payroll.
- We've had minor issues with pay periods when a weekend and holiday fall together, causing the system to prompt us to run payroll before the pay period has ended. While there are workarounds, it's stressful and inconvenient.
- Employees have reported that the time-tracking feature on the BambooHR app doesn't always work correctly, requiring me to adjust their hours. I have brought this to BambooHR's attention, but since it doesn't seem to be a widespread issue, it may be user error on our employees' part.
I have some minimal experience with Gusto, which I liked well enough. However, compared to our previous payroll provider (Heartland Solutions), the difference is night and day. Heartland was slow, not user-friendly, and had very few integrations. Everyone in our company was happy when we switched to BambooHR. It has definitely made my job as an HR manager much easier.
Consider your main goals. I think BambooHR is reasonably priced for what it offers. The yearly cost is based on a variable monthly fee that depends on the number of employees, whether they use time tracking, etc. It usually amounts to $216 per month.
BambooHR also offers many add-ons that can increase the subscription cost, such as a Slack-style platform and a Community feature, which we do not use.
I recommend discussing pricing and features with the platform representatives to ensure it aligns with your budget. Also, consider the other services and benefits you offer and whether you want them integrated into your HR platform. BambooHR is designed to be an all-in-one HR solution.
We have only been using it for 1.5 years, but they are constantly adding new features. They also send out frequent newsletters with downloadable HR guides.
We are a relatively small startup (<50 employees), so I’m not sure how BambooHR would work for a very large organization. It is well-suited for dynamic, tech-forward companies, as it requires some customization on the user's end. It feels very much like a Millennial/Gen Z platform.
Perhaps a large corporate organization, though I can’t say for certain. BambooHR is not a very formal platform in its approach or language. Certain sectors of the corporate world may find it too informal, dynamic, or playful.
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Many of BambooHR’s features work grandly for businesses in virtually every part of the world. However, modules like payroll, hiring & onboarding, and time tracking are certainly either thought of for US business practices or, in the case of payroll, only available for US employees. International or remote businesses looking for an HRMS to handle both HR and payroll needs would not be a good fit. Unless, that is, they use the HR part only and integrate payroll through another vendor, like one of the best international payroll providers.
Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.
BambooHR has two feature sets. Essentials provides human resources management modules, employee self-service tools, and baseline customer support.
Advantage includes everything in Essentials but adds premium customer support, hiring and onboarding systems, an ATS, training, reporting, a job site, company branding, and access to BambooHR's partner marketplace and open API integration.
Add-ons such as time tracking, payroll, and performance management are available at additional costs.
Here’s a breakdown of some of the top features:
- People Data & Analytics: BambooHR strives to be the single and secure database where all your employee information is stored and managed. They couple that with powerful, intuitive reporting tools and a strong focus on security.
- Mobile Hiring App: One of their most-talked-about perks, their hiring app gives recruiters the ease to perform most applicant tracking tasks from their phone if needed.
- Automated onboarding: Set up tasks to new hires for them to complete at a time of their choosing.
- Introductions: BambooHR makes introductions easy with resources like customizable new-hire packets and get-to-know-you emails.
- Electronic signatures: New employees can sign the stuff they need to without stepping a foot in the office.
BambooHR also has capabilities for:
- Attendance tracking
- Benefits administration
- Compliance
- Employee communication tools
- Employee engagement
- Reporting and analytics
- Payroll
- Performance appraisal
- Time tracking
- Workforce management
- Compensation management
- Performance management tools and surveys
BambooHR has an API with lots of partnerships and an app marketplace, although these are only available from the Advantage onwards. If you do go with that plan, the platform integrates with most applicant tracking systems, as well as solutions for employee assessments, background checks, employment verification, payroll, benefits administration, ERP & accounting, training, onboarding, performance management, recognition, and more. Their marketplace keeps growing and already features a few hundred vendor integrations.
BambooHR uses per-employee, per-month pricing, varying by company size: companies with 26+ employees pay per-employee, while those with 25 or fewer pay a flat monthly rate (starting at $250).
Three plans are offered:
- Core: $10/employee/month
- Pro: $17/employee/month (Includes Core + more)
- Elite: $25/employee/month (Includes Pro + advanced features, training, and AI assistant)
Add-ons include Payroll, Benefits Administration, Time Tracking, and Employer of Record. Bundling Payroll and Benefits Administration saves 15% (U.S. employees only). Volume and non-profit discounts are available.
BambooHR is a good fit for companies looking for a very customizable HR product, with pricing that reflects their needs. It’s also popular among teams that are partially or even fully remote.
BambooHR’s latest product enhancements reflect a continued push toward mobile accessibility, simplified task management, and greater workflow flexibility. These enhancements are unlikely to change how users perceive the platform overall, but they do reinforce BambooHR’s value as a system geared toward SMBs looking for pragmatic, incremental improvements in hiring efficiency.
Key feature changes include:
- Hiring widget in Android mobile app: Recruiters using Android devices can now monitor new applicants directly from their home screen and access the candidate list with one tap. This should improve responsiveness for hiring managers or recruiters working in the field or away from a desktop.
- Updated import tasks modal: BambooHR has introduced a redesigned interface for importing tasks, intended to streamline checklist creation during onboarding and offboarding. With this UI enhancement, admins can manage multiple hires at once or coordinate cross-departmental workflows.
- Support for up to 15 job pipeline stages: The previous 10-stage cap has been raised to 15, allowing for more granular hiring workflows. This is useful for teams that want to separate screening, interviews, assessments, and approvals into distinct stages without relying on workaround labels or notes.
Getting started with BambooHR is as easy as signing up for their free trial and then getting in touch with their team. They'll likely want to talk to you about choosing a plan that's based on your needs, and the implementation of that will vary accordingly.
BambooHR does more of a self-service approach to customer success. The Essentials package includes email support and access to their Customer Success Webinar library. For their telephone support, you’d have to upgrade to the Advantage plan. From our understanding, both kinds of personal support are only offered in US business hours.
BambooHR was started in 2008 by Ben Peterson and Ryan Sanders. Their goal was to create a product that customers would love using and that would save countless man hours. At the same time, they wanted the company behind this product to be a place people would enjoy working at.
This approach worked, as they have kept growing both their employee and customer count quite steadily over the years. They had 470 employees around the end of 2019. Now, as of Summer 2025, they have over 1730. Their product is used by thousands of companies in well over 100 countries.
An interesting bit about the way they manage their company is that they have an “anti-workaholic policy”. Basically, BambooHR employees are forbidden from laboring over 40 hours per week.
Also noteworthy is the fact that while both founding members are still on the board, BambooHR’s CEO is now Brad Rencher. He was previously a marketing executive at Adobe Inc., before being recruited for the post in October 2019.
Company HQ
Lindon, Utah
Number of Employees
1250+
Year Founded
2008
Amount Raised
According to their Crunchbase profile, BambooHR has raised an undisclosed amount of funding over 2 rounds. The last one of which was in Summer 2016. Among others, BambooHR is funded by Sorenson Capital.
FAQ
How come BambooHR is so popular?
We’d argue that BambooHR was one of the first companies to bring HR functionalities to the SaaS realm with modern UX design. However, while many companies do that now, they’ve secured their position as a household name in HR software due to their ever-growing features and flexible packages; which suit SMBs and enterprises alike.
Is BambooHR Free?
As of summer 2025, BambooHR doesn’t offer a stand-alone free-for-life product. They do have a free trial, however, and they’ve been known to extend it based on your needs and plans. That being said, it does eventually cost, but the pricing is completely customized based on what features you need.
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