Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, marketing technology, customer-facing areas, and digital transformation initiatives as Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast.
Featured in: Forbes Fast Company CMS Wire Martech The Agile Brand Podcast Leaders of Consulting Podcast The Center of Experience Book
Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, marketing technology, customer-facing areas, and digital transformation initiatives as Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast.
Featured in: Forbes Fast Company CMS Wire Martech The Agile Brand Podcast Leaders of Consulting Podcast The Center of Experience Book
Every employee affects customer experience, and employee experience determines customer experience.
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