Mo Expert Review, Pricing, Alternatives - 2024

Written by
Huda Idris
Trusted Expert in Employee Experience and Productivity Tools
March 3, 2025
Contributing Experts
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Mo

4.6 (24)
Mo
Mo

Introduction

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Mo Versus the Competition

Mo offers an impressive range of virtual and delivered rewards to elevate moments of recognition. You can also use Mo for employee recognition without the rewards element. Furthermore, it is available in 12 languages, making it ideal for globally distributed teams.

If you're ready to get a Mo demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Ratings

4.9

Ease of Use

Best For

Key Differentiator

Price

Starts at $2.25/mo

Free Trial

Yes

PROS

  • UI is easy to navigate, and users seem to appreciate the varied choice of gift cards they can offer through the platform.
  • Transparent pricing starting from $2.25/user/month with no rewards fees.
  • Free onboarding and implementation support for all users.
  • Robust and feature-rich mobile applications.
  • Available in 12 languages and growing.

CONS

  • HRIS integration absent in Base plan. Possible implementation fee for Slack and Microsoft Teams integrations.
  • The customer support hours are limited to weekdays, 9 AM - 5 PM GMT.

Mo Alternatives:

C.A. Short Company

C.A. Short is a great option if you value high-touch support, deep customization, and a strong mix of digital and physical recognition tools. Its peer-to-peer recognition features allow for both digital and physical forms of acknowledgment, while the dedicated support team makes sure the entire system is customized to your needs.
Popularity Score
4 / 5
User Score
4.5 / 5
Product Score
4.1 / 5
Visit Website

C.A. Short Company

C.A. Short is a great option if you value high-touch support, deep customization, and a strong mix of digital and physical recognition tools. Its peer-to-peer recognition features allow for both digital and physical forms of acknowledgment, while the dedicated support team makes sure the entire system is customized to your needs.
Popularity Score
4 / 5
User Score
4.5 / 5
Product Score
4.1 / 5
Learn More

Nectar

Nectar's catalog covers an extensive range of rewards, from company swag to Amazon goods, gift cards, and charity donations. If that’s not enough, you also have the option to add custom rewards that are tailored to the relevant recipient(s).
Popularity Score
4.2 / 5
User Score
4.5 / 5
Product Score
4.3 / 5
Visit Website

Nectar

Nectar's catalog covers an extensive range of rewards, from company swag to Amazon goods, gift cards, and charity donations. If that’s not enough, you also have the option to add custom rewards that are tailored to the relevant recipient(s).
Popularity Score
4.2 / 5
User Score
4.5 / 5
Product Score
4.3 / 5
Learn More

Motivosity

Motivosity lets employees choose personalized, exciting rewards; automates service awards and birthdays; and leverages gamification to drive engagement in company initiatives.
Popularity Score
4.1 / 5
User Score
4.7 / 5
Product Score
4.4 / 5
Visit Website

Motivosity

Motivosity lets employees choose personalized, exciting rewards; automates service awards and birthdays; and leverages gamification to drive engagement in company initiatives.
Popularity Score
4.1 / 5
User Score
4.7 / 5
Product Score
4.4 / 5
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Terryberry

Terryberry offers a comprehensive rewards platform with one of the industry’s largest rewards selections, including merchandise, gift cards, travel experiences, and custom-crafted awards. The platform’s flexible workflows and pay-upon-redemption billing help manage budgets effectively, while its hybrid-friendly design ensures easy access for all employees.
Popularity Score
4.1 / 5
User Score
4.6 / 5
Product Score
4.2 / 5
Visit Website

Terryberry

Terryberry offers a comprehensive rewards platform with one of the industry’s largest rewards selections, including merchandise, gift cards, travel experiences, and custom-crafted awards. The platform’s flexible workflows and pay-upon-redemption billing help manage budgets effectively, while its hybrid-friendly design ensures easy access for all employees.
Popularity Score
4.1 / 5
User Score
4.6 / 5
Product Score
4.2 / 5
Learn More

Workstars

Workstarts gives you the choice to gift employees from its online rewards and prepaid cards or to create your own catalog of incentives and perks that meet your employees’ liking, redeemable at both a local and global scale.
Popularity Score
4 / 5
User Score
4.7 / 5
Product Score
4.1 / 5
Visit Website

Workstars

Workstarts gives you the choice to gift employees from its online rewards and prepaid cards or to create your own catalog of incentives and perks that meet your employees’ liking, redeemable at both a local and global scale.
Popularity Score
4 / 5
User Score
4.7 / 5
Product Score
4.1 / 5
Learn More

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Mo Review

Mo is a cloud-based rewards and recognition platform that helps companies improve employee engagement, reduce churn and build positive cultures where employees feel appreciated and motivated. It features Moments and Boosts, which can be used to recognize employees for quality work completed on time, celebrate wins like landing a new customer or implementing effective processes, as well as personal events like birthdays and anniversaries.

When it comes to rewards, Mo lets you delight employees with gift cards that they can redeem at many stores including Amazon, Airbnb, ASOS, John Lewis, supermarkets and many more. You can also get creative and come up with a range of custom rewards that’ll appeal to your team members. Besides rewards that your managers give out, you can also empower employees to be involved in the process and choose award or recognition recipients with peer-to-peer nominations.

After implementing a few rewards and recognition initiatives, you can check out Mo’s reporting and analytics to get a better idea of what’s working, what isn’t, and what you can do to improve. The platform allows you to run admin reports on your reward schemes, check the results of nominations campaigns, and estimate the rate your employees are engaging at.

To sum up, Mo’s platform offers a good range of features for you to successfully introduce and make rewards and recognition a part of your company’s culture. To top it all off, the platform is user-friendly, fully GDPR compliant, and available in an impressive number of languages.

What users think of Mo

Reviewer's Rating
10/10

We use Mo every day across my remit which is back office Operations. We have roughly 1100/1200 people on the platform and an average of 1500 moments shared on it a month. The key processes we use it for are:

  • P2P points scheme - We give everyone in the departments a small financial amount at the start of each month. They can't spend it on themselves, they can only give it to colleagues when sharing moments. It encourages them to recognize each other for things like training, help with a tricky problem or account, support as a friend/colleague, advice or generally being a good egg. This is the most popular activity we use Mo for and has the biggest impact on the shift in culture and engagement.
  • All leadership groups have additional ad-hoc pots that they can reward from which focus more on performance-based recognition.
  • We use the platform for our quarterly awards. The award categories are sent out and everyone nominates their colleagues for different awards. Last month we had 283 nominations from a department of 400. It's then easy to shortlist and pick winners there. The winners can then be celebrated through Moments on Mo, and rewarded at the same time. It's also 1 click of a button to then send out the nominations to every nominee for each award category.
  • More recently we've started using Boosts which are automated triggers set once a week, in line with our agile sprint work. They prompt people to celebrate their weekly wins in a shared setting for everyone to engage with. This also makes it much easier for senior leadership to have a presence on the platform when their time is so limited. We also use it for the start of the week's focusses and goals to keep everyone connected on our objectives.
  • As the budget master I then also use the platform for any additional ad-hoc activity I run such as monthly non-performance-based incentives to further build our culture and connect people.
  • I don't know if I'm allowed to share how much has been cashed in by our colleagues at the inhouse store in Mo over the last 2 years but suffice to say it's an astounding figure and all of it is people saving up what they receive from various things and spending it on exactly what they want as the store is so extensive. It gives them autonomy and choice and makes it really easy which they love. It's been particularly appreciated during the cost of living crisis to go towards supermarket shops or school shoes from Clarks, house renovations from B&Q, as well as AirBnB staycations and so, so much more.
What do you like about this tool?
  • It saves me SO MUCH TIME!
  • It's so simple to use and for other people to pick up
  • Its use grows organically once people start using it
  • The variety of the store gives our people huge autonomy and variety
  • It makes rewarding easy and fun
  • It helps drive a positive culture, a culture of recognition and appreciation
  • I love just how much everyone else loves it
  • The team that works there is so helpful and works with you to always deliver improvements
  • It continues to deliver extra value, we're always finding new ways to get more out of it.
  • It's made my life a million times easier. I could never go back.
Why did your organization buy this tool, and how long have you used it for?

We initially bought it to automate the plethora of manual processes that I was trying to execute manually myself beforehand. This includes managing the general reward and recognition schemes, all nomination processes, awarding, and the peer-to-peer R&R scheme we ran. All purchasing of vouchers, prizes, etc in a hybrid world which requires getting people's addresses, etc.

This range of activities took up almost all of my time and left very little to work on bigger strategic projects. It couldn't continue.

Mo automated all these processes, for example sending out the nominations sent in for our quarterly awards to each nominee. This took the best part of a day to manually send all of these emails for every nomination. Now it takes no more than 30 seconds, I click one button for each category and they all go out. This is a time saving that is replicated across multiple processes and has completely changed the scope of what my role can deliver because of the time it saves.

However, the real value has come since then. With my free time, I've been able to develop our use of Mo to be the centerpiece that everything is built around. We've learned much further on the peer-to-peer scheme and the overarching objectives of engagement are about bridging the gap and connecting people to feel part of a team where community is our culture and fun is in our DNA. Mo allows us to drive this culture shift, connecting people all over the country through positive interactions on the platform, strengthening working relationships and our sense of broader identity. We've been using it for 2 years now, and are averaging 1500 moments shared on the platform a month (each being a recognition, thank you, or award) with c1100 users. It's helped drive a 1.9 increase in our engagement score in Peakon in 1 year.

What do you dislike about this tool?
  • I really can't call out things I dislike. The only feedback I get is:
  • You can't edit a moment once you've sent it (but I understand why that's the case).
How is this tool different than their competitors?

It wraps everything up into one easy-to-use and comprehensive platform. At the same time, it's not cluttered with useless extras. The service you get for the price is extremely good, the customer service is exceptional and the team is an absolute pleasure to work with.

It was the only platform I found that facilitated the peer-to-peer scheme I was running. I was able to completely replicate the model in Mo but have the entire thing automated. Nothing else allowed that level of autonomy for the user but control for the admin too. The store is extremely comprehensive too which makes a massive difference. Others were good but the Mo one is bang on with variety and caters to a wide range of preferences. Once or twice at the start, I had people ask if other stores could be added but I've never had it since.

The Boost functionality and how it helps support our agile ways of working has been a real leap forward and their manager assistant is a really helpful tool for our leadership population. It seems as time goes on, the more and more we can align how we work and what we do to utilize the platform to support us.

What Instructions should people think about when buying this type of tool?

Think about what you really need, and what problem are you directly trying to solve. That's the first question. The second is what's possible. My view shifted so much once we got Mo to all these other possibilities that I hadn't considered before. Ask the what-if questions, challenge what you are doing, and think what would be the dream scenario. Also, think of it from a bigger cultural piece. What attitudes, behaviors, and cultures are you wanting to drive within your business and what's going to best support you in doing that. Also, does it automate for you? The more it automates, the more time you have to dig deeper into the bigger issues/questions.

How has this tool changed or evolved over time to meet users needs?

Since we started using it 2 years ago. It introduced the Boost function and the manager's assistance. These two upgrades more specifically target the leadership population as we/they'd identified that they were the harder population to get engaged with the platform. These upgrades build in routine and simple triggers which are easy for leaders to respond to. The assistant also gives all the key information you need in one easy place (budgets, team activity, etc) but also great in-house articles to get people thinking about management approaches with a more modern and progressive approach which I know has been really well received.

What specific type of user or organization is this tool very good for?

I would say a more modern organization or one that wants to modernize. It's probably not good for a traditional working environment so much. It works for big businesses and small businesses too. Its functionality allows you to manage the view in a way that means you can scale as large as you like and not lose the personal touch it offers.

What specific type of user or organization would this tool not be a good fit for?

As explained above, a traditional working organization that doesn't really want to modernize in how it treats its employees or thinks about things like culture and engagement.

Who shouldn't buy Mo

Mo is a point solution and its main focus at this time is just rewards and recognition. If you’re looking for a comprehensive employee engagement solution that does surveys and performance management, can integrate with your HRIS, Mo isn’t the best fit for you.

Mo Customers

Mo has over 58k users. Some of the top customers are SGN, The O2, NHS, Aspen, William Hill, and SHL.

Mo: Multilingual Recognition & Rewards Platform
visit Mo

Mo Key Features

  • Moments and boosts: Encourage your team to take a Moment to recognize a colleague for a job well done, share achievements, celebrate wins, and more. With Boosts, you can nudge team members to celebrate Moments that align with your company goals. 
  • Rewards and recognition: Customize a rewards and recognition scheme and delight employees with vouchers that they can redeem at several stores including Amazon, ASOS, and John Lewis. You can also create custom rewards and add them to the list. 
  • Nominations: Skip the old “employee of the month” program and give employees the power to choose with peer-to-peer nominations and awards. 
  • Assistant: Mo recently launched “Assistant”, a tool that gives you quick recommendations on actions you can take to further drive engagement, a summary recent Moments, an overview of your team’s reward budget and more.

Mo also has capabilities for:

  • Reporting and analytics
  • Employee profile customization

Mo Key Integrations

Mo’s integrations include intranet integrations, HRIS integrations, and Slack and Microsoft Teams integrations.

Mo Pricing

Mo has three plans. When billed annually, they are priced as follows: 

  • Appreciate: Designed for small teams that are getting started with recognition software, this plan costs $2.25 per user per month and packs the features you need to recognize achievements, celebrate birthdays, anniversaries, and more. 
  • Engage: For $4.50 per user per month, this plan covers everything from Starter, plus the ability to hold award nominations and give rewards, as well as gain access to advanced reporting, deep insights, and third-party integrations.‍
  • Transform: Made for large companies, this plan has custom pricing and provides users with access to all features on other plans, plus rewards and recognition program design, advanced security, premium support, and implementation services.

Mo is Best For

Companies of all sizes can find value in Mo's offering to drive employee engagement through rewards and recognition.

How has Mo Changed Over Time?

Mo Implementation

Mo’s team does offer implementation and onboarding assistance and promises to get new customers up and running in “days not months”. The process typically goes as follows:

  • Kick off meeting: (45 minutes)
  • Technical Implementation (1 week)
  • Single sign-on (SSO)
  • Setting up user accounts
  • Whitelisting
  • Scheme design (Up to 1 week)
  • Admin training (1 hour)‍
  • Account set up for launch (1 day)

Mo Customer Success

Mo has a help center with several articles on getting started as well as how to perform several processes. For further assistance, customers can reach out to Mo’s Support team via email or live chat.

About Mo

Founded by Luke Fisher, Merlin Mason, and Steve Wikeley in 2014, Mo is a reward and recognition platform built to drive employee engagement and reduce churn. Mo’s creators have observed how workplace connections were slowly deteriorating, especially over the last few years with one-way communication over Slack and muted Zoom calls dominating a big chunk of the average employee’s day. With this in mind, they’ve set out to create a solution that fosters better employee connections and makes them feel valued. Mo has seen quite a bit of success; the platform has over 58k users and is now available in over 12 languages.

Company HQ

London, England

Number of Employees

20+

Year Founded

2014

Amount Raised

Mo has raised £2.7M in two funding rounds, the latest of which was held in Dec, 2018.

FAQ

Mo Alternatives

C.A. Short Company

Fully customized rewards software with white-glove support

Popularity score
/ 5
user score
4.5 / 5
Product score
4.1 / 5
Nectar

Top choice for ever-growing rewards feature set

Popularity score
4.8 / 5
user score
4.5 / 5
Product score
4.3 / 5
Motivosity

Community-focused team recognition and rewards platform

Popularity score
4.7 / 5
user score
4.7 / 5
Product score
4.4 / 5
Terryberry

Large reward selection backed by 100+ years of expertise

Popularity score
/ 5
user score
4.6 / 5
Product score
4.2 / 5
Workstars

Affordable rewards program for U.K.-based businesses

Popularity score
4.8 / 5
user score
4.7 / 5
Product score
4.1 / 5
Cooleaf

Reward automation and fulfillment for global teams, 2K+ headcounts

Popularity score
4.9 / 5
user score
4.7 / 5
Product score
4.2 / 5
Guusto

Excellent rewards platform for frontline employees

Popularity score
4.9 / 5
user score
4.7 / 5
Product score
4.2 / 5
Assembly

Staff rewards software designed with SMBs in mind

Popularity score
4.9 / 5
user score
4.7 / 5
Product score
4.1 / 5
Connecteam

Free tool for employee rewards, time off, and training

Popularity score
4.6 / 5
user score
4.6 / 5
Product score
4.3 / 5

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