Introduction

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JazzHR is laser-focused on the unique recruitment needs of small and medium-sized businesses. Their solution can not only help SMBs source, track and manage candidates, but also boost their employer brand.
Ratings
Ease of Use
Best For
Key Differentiator
Price
Free Trial
PROS
- JazzHR is quite affordable and doesn’t place any limits on the number of users added. It also offers free, 21-day trials that anyone can sign up for.
- JazzHR has built-in features for offer management. You can choose from existing offer letter templates or create your own and share them with successful candidates
- You can automate triggers for candidates to be automatically notified via email when their application has moved a stage further in the hiring process. Several other email responses can be automated.
CONS
- Some users reported a learning curve with JazzHR's UI and that it took them some time to get used to it
- For a product geared towards SMBs, it lacks a free plan. We mention this as a con since other SMB-geared recruiting products do offer free-forever versions, which puts JazzHR slightly behind the competition.
- Several users have mentioned that the reporting feature is difficult to use with very little room for report customizations.
- JazzHR currently lacks a mobile app, and the browser version isn’t well-optimized for mobile use.

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JazzHR is a cloud-based recruiting solution that’s specifically built for small and medium-sized businesses. Through it, you can build custom-branded career pages, post jobs to multiple free and paid job boards, and share those posted jobs on various social media sites for maximum reach.
Once candidates apply for your posted jobs, JazzHR enables you to track how far they have progressed through your hiring process through customizable recruiting stages and workflows. You can also communicate with candidates who applied for your posted jobs without leaving JazzHR. Not to mention, several email responses, such as interview scheduling requests and progress notifications, can be automated so you’re able to spend your time on more important tasks.
We like that JazzHR has pre-integrated offer management features. You can choose from several existing offer letter templates, or customize one yourself and share it with successful candidates. You can also collect e-signatures without needing to integrate JazzHR with third-party tools.
We do, however, have to dock a few points from JazzHR for lacking a mobile app. While some features of JazzHR such as candidate quick screen and interview guides have been optimized for mobile browser access, it’s rather a hassle for hiring managers to get to those features on mobile browsers vs on a dedicated mobile app. And as companies are increasingly seeking mobile-first recruiting strategies to save time and reach candidates where they are, having a mobile app to your recruiting software becomes a necessity, not an accessory.
Overall, we think that several SMBs can find value in JazzHR’s offering. If you’re looking for an affordable recruiting solution with features for candidate sourcing, applicant tracking, and offer management (and you can get past the lack of a mobile app), then JazzHR is definitely worth checking out.

I use JazzHR to manage multiple job openings within our organization. The platform provides a clear view of the roles we are actively hiring for, the number of applicants received, and, most importantly, the ability to communicate with candidates directly within the interface. This feature is particularly beneficial as it eliminates the need to monitor a separate email inbox, which I had to do in the past.
JazzHR also facilitates collaboration with hiring managers, especially during the resume and application review stages of the hiring process.

- I appreciate that JazzHR streamlines communication throughout the recruitment process across multiple roles.
- The ability to consolidate candidate sources in one place, rather than logging into multiple job boards, is highly convenient.
- JazzHR is a relatively cost-effective solution, especially for an organization of our size.
Our organization purchased JazzHR after receiving significant additional funding that required us to scale our hiring efforts rapidly. We needed a platform that could consolidate our recruitment process by connecting job postings to our website and distributing them across multiple job boards.
Before JazzHR, we had to post job openings on each board manually, which was time-consuming and inefficient. JazzHR streamlined this process, allowing us to manage applications more effectively. I have personally used JazzHR for the past three years.
- JazzHR could offer more automation and workflow management tools.
- It would be beneficial if JazzHR integrated with our HRIS system (currently Paylocity).
- A seamless integration with Paylocity or another HRIS would improve the transition from recruitment to onboarding.
JazzHR, as a standalone solution, is more robust than ATS modules or add-ons within payroll platforms. Those have been the primary ATS options I have used outside of JazzHR.
One of the most important factors to consider is which job boards the system integrates with and how seamlessly these integrations function. Additionally, organizations should evaluate the number of job postings allowed and ensure they are not being overcharged based on their hiring volume.
JazzHR has remained relatively unchanged since I started using it.
JazzHR is ideal for an HR department of one or a small HR team without a dedicated recruiter, as it helps centralize and streamline the recruitment process. A key benefit is that it also enables collaboration in hiring.
JazzHR may not be the best fit for a dedicated recruiter or a large recruitment team, as it does not offer the advanced metrics and reporting features that those professionals typically require.
I primarily used JazzHR as an ATS to store and manage applicant data. The ability to automate various steps in the hiring process helped improve efficiency. We programmed letters, screening questions, and other workflow steps directly into the system.
Since we used a separate HRIS, we integrated JazzHR so that applicant data would flow seamlessly into the HRIS once a candidate was hired. The system was also easy for hiring managers to use, making collaboration more effective.
- It integrates well with payroll and HRIS management systems.
- The ability to customize and automate recruiting steps made the process more efficient.
- Tracking multiple open positions and their progress was simple and well-organized.
I used JazzHR as an applicant tracking system (ATS). We needed a platform that could store applicant information and integrate with other software we used. As a high-volume recruiting department, we required an ATS that ensured compliance while also being flexible enough to streamline the recruiting process.
The tool we were previously using did not support the necessary integrations with our other software. JazzHR addressed this issue, making our hiring process more efficient.
- The system included features for sourcing candidates, but they were rarely well-qualified.
- There was no AI functionality for resume screening.
- The subscription model was difficult to cancel if needed.
JazzHR was easier to use than many other ATS platforms I’ve worked with. The dashboard and step-based integration made navigating the system simple and efficient.
Consider the volume of recruiting your organization handles to determine if JazzHR is a good fit. Additionally, evaluate whether you need the system to integrate with other HR software, as this can impact overall efficiency.
During my time using JazzHR, the system remained largely unchanged. At the time, AI tools were not as widely used as they are today, so they may have since incorporated those features.
JazzHR is well-suited for high-volume recruiting and organizations that require integration with other HR tools. We had a workforce of about 5,000 employees, and the system worked well for our needs.
Recruiting agencies might struggle with JazzHR due to its lack of advanced automation features compared to other tools. Smaller organizations may also find it less valuable if they do not have a high volume of hiring needs.
We use JazzHR daily for posting job openings, managing candidate applications, and tracking the hiring process. Job listings are created frequently and automatically distributed to multiple job boards, saving significant time. The applicant tracking system (ATS) feature helps us screen and hire candidates efficiently. JazzHR plays a crucial role in our recruitment process.
- JazzHR is intuitive compared to other tools we have used.
- The job board integrations are helpful and time-saving.
- The pricing of JazzHR provides great value for its features.
The main reason we chose JazzHR was that we needed an affordable and user-friendly recruitment platform to streamline our hiring process. Like many other companies, we were relying on manual hiring processes, which were time-consuming, especially as our company grew.
JazzHR provided a more efficient solution, reducing the time spent on recruitment tasks. The platform also offers enhanced collaboration, allowing our teams to work together effectively.
- JazzHR lacks some advanced features, such as AI-powered candidate assessments.
- While the platform is user-friendly, it offers fewer customization options for branding and job listing design compared to some competitors.
- JazzHR does not have a mobile app.
JazzHR is simple and affordable. It is straightforward and provides essential recruitment features, including an ATS, job board integrations, and other useful tools. The pricing is lower than that of competitors because it has fewer advanced capabilities.
Consider ease of use, feature requirements, pricing, and scalability. Pricing is a key factor for many organizations, and JazzHR’s competitive cost makes it an attractive option. Additionally, depending on your company size, you should determine whether the tool meets your long-term needs.
JazzHR has continuously improved by adding more integrations and enhancing its job posting capabilities. The user interface has also been updated to make it more accessible for new users. Additionally, its reporting tools have expanded to provide deeper insights into the recruitment process.
JazzHR is ideal for small businesses and startups that need a simple and affordable recruitment tool. It is easy to use, offers essential functionalities, and gets the job done without unnecessary complexity.
JazzHR may not be ideal for larger companies with complex hiring processes. If your organization requires AI-driven results, advanced workflows, or highly customizable features, a different HR software solution may be a better fit.
We use Jazz HR daily. We have our options set up to provide notifications for each new applicant for each position we have posted. More than 90% of our recent hires have been recruited and selected using JazzHR. As for workflows, we use JazzHR to post jobs, identify qualified candidates, contact candidates for additional information or to schedule interviews, and to notify candidates of non-selection or selection. Occasionally we use JazzHR to identify candidates for positions we have not yet posted.

JazzHR is really easy to use. It is very intuitive, with tabs being pretty self explanatory. JassHR also posts on multiple job boards and pulls quality candidates from those job boards as well, expanding our reach to prospective hires. It is very easy to read and download resumes, and we can quickly share the applications with others within our team who need to view them. The price for the service is also reasonable. There was a price increase this year but we felt it was still more than worth it. JazzHR also integrates with our HRIS, Zenefits, which is an additional benefit.
We bought JazzHR because we wanted to streamline our recruiting process. Being in the federal contracting and acquisition space, we get quite a few opportunities to fill vacancies. Our company needed to be able to identify qualified candidates quickly. We also wanted to use an applicant tracking system that hosted candidates from multiple sources. Our first experience with JazzHR was in late 2021 and we purchased a subscription in 2022. We've been happy with the service and often refer colleagues and other businesses to JazzHR.
It can sometimes take longer than expected to receive feedback or a response from a JazzHR rep. We also have noticed that the system freezes more frequently than expected. We can usually work around this by simply logging out and back in but it seems to be a JazzHR issue since this happens on different computers as well as different networks. We would like to see more customizable features so that the look of JazzHR has more of a personalized feel.
JazzHR provides more candidates than competitors and it has a much lower cost. We also like the ability to customize templates when responding to candidates without having to pay an additional fee or select a higher priced subscription. JazzHR is also much easier to navigate than Monster and Indeed, and candidates have shared that when using JazzHR directly, it is easier to upload resumes and apply than other services.
If you want a low cost option that checks off most if not all of the boxes, consider JazzHR. If you need fast customer service responses, then you might want to try a different provider who can accommodate that. If you don't need a highly personalized home page, JazzHR is a good option especially for the price. Overall, JazzHR is our favorite resource for our recruiting needs.
We have only used JazzHR for a little over a year now and have not noticed significant changes worth mentioning.
Any organization with recruiting needs.
Organizations who don't often hire employees or contractors.
JazzHR was the only tool that we used in the organization. As a recruiter, majorly all my work was done through JazzHR. Some of the key workflows of JazzHR which I used daily were- Job Creation and Posting (creating job postings with relevant details like job title, and descriptions and then publishing them to various job boards and career sites.
Another workflow was Applicant Tracking which was a centralized platform for all the candidate profiles with detailed information. I used to daily review and screen candidates from JazzHR and then move candidates through different stages of the hiring pipeline (e.g., screening, interview, offer) to track their progress.
Scheduling and coordinating interviews with candidates was another major workflow that I used regularly. JazzHR also helped in sharing candidate profiles with other recruiters, Hiring Managers and we could even exchange notes about the candidates through that tool. It helped us in communication and collaboration.

JazzHR helped me to effectively manage candidate information and track their progress throughout the hiring process.
It automated my hiring process and saved a lot of time for me.
I also need to not post jobs on various platforms individually, I just posted on JazzHR and it integrated into various career sites and job platforms.
The candidate texting feature helped me in communicating with all my candidates on the same platform.
I have used the JazzHR tool for one year throughout my tenure in the company. We evaluated the organization's needs, priorities, and budget and hence went with JazzHR as our ATS.
Compared with three different tools, JazzHR had to offer the best price (cost-efficient). It also has a User-Friendly Interface making it easy for both recruiters and hiring managers to navigate and utilize the system. JazzHR is also integrated with numerous job boards like Linkedin, Indeed, Zip Recruiter, etc making it easy for recruiters to reach out to a wider pool of candidates when they apply.
The organization is a small organization with less than 100 employees. It is also a pretty new company, we weren't sure about other tools thus JazzHR stood out because it offers a monthly subscription. Not all tools offer monthly subscriptions. It's easier for new organizations who want to try new tools to first enroll for a monthly subscription rather than a yearly subscription.
I have also used other tools similar to JazzHR and I believe that there are a lot of advanced features which were there in other ATS but were not present in JazzHR. For larger organizations, it could be a limitation.
Sometimes when filing a ticket with JazzHR on any issues, they are a little slow in replying and resolving.
It also has some limitations on integrating with certain HRIS platforms.
JazzHR stands out as an HR tool, it has several cons but the advantages stand out. I personally like this tool but again it depends on the organization's needs and priorities. For small businesses, it is a great option but for larger companies it can vary. I quickly could adopt to the tool and also had a smooth user experience.
The very first criteria to consider when buying this tool is the pricing and value for money. Understanding JazzHR's pricing structure, including any additional costs for extra features or users. Evaluate the same pricing in relation to the value and features offered by the competitors. Also, the organization's needs and priorities if/whether it is been fulfilled by JazzHR.
Changes and updates regularly happen in JazzHR. JazzHR has been adapting to various technological advancements. From the time I started working on the tool, there were a lot of great changes in the workflows ensuring that the recruiter has a smooth process.
JazzHR really works for small and medium organizations
This tool may not be a good fit for large organizations and even complex organizations that are looking for advanced features.
I use JazzHR daily. We utilize it as an applicant tracking system. We are able to post a job and have it posted to multiple job boards. We also communicate with candidates via the platform. In addition, we set up workflows/automation to move candidates through the pipeline.

- Simple design/easy to use.
- Multiple integrations.
- Low cost
We began to offer recruiting services at our agency and needed an Applicant Tracking system that was simple and efficient but could also be easy to use for the client once we had filled the role.
- Inability to log into multiple clients' accounts at the same time.
- No video screening integration.
- Candidate’s email replies are not easy to see/notifications
I prefer that JazzHR is easy to follow compared to other ATSs’ whose dashboard views are overwhelming and difficult to navigate.
They should consider the integrations they want to use. JazzHR has great workflows and integrations but the setup is very manual and somewhat limited compared to other competitors. They should also consider the number of users needing access as this can be limited depending on the plan chosen
JazzHR has continued to add new integrations such as Calendly.
All organizations
I don't feel this applies-would be good for all
I use JazzHR as my interview guide and to share my feedback with other key parties. When I launch the interview guide it will guide me through great questions to ask and allow me to type in their responses and rate what I thought about their response. When you interview dozens of people, your feedback begins to run together after a while. I like that the guide also gives me some direction and consistency in the interview process. I don't have to try to guess what questions to ask and ensure I'm being fair. I also use JazzHR to send offer letters and allow the applicants to e-sign. This makes tracking the hiring process so much easier than completing it manually.

I like how user friendly it is. I like that you can make offers within the software and track the status of them (have they opened it, have they signed it etc). I like that you are able to see the history of applicants so you know if they have applied previously or at other properties of your organization.
We bought JazzHR as a means to streamline our hiring process. We had so many hands in the pot, without solid communication and it was a mess! JazzHR is a one stop shop for the hiring process. The interview guide allows you to view questions to ask, and actually provide the answer you were given so that when you are meeting to discuss applicants you can simply pull up the interview notes in a seamless way. You no longer have to wonder who the candidate spoke to, what the feedback was, or even if they've applied previously. You can vote on applicants as a team to get the consensus of who the ideal candidate will be. I have personally used JazzHR for 2 years.
I truly do not have any cons for JazzHR.
Ideal criteria would be ease of access, workflow logistics, is it ideal for my organization size\type. You want your software program to be able to sustain the task at hand. Can you reach someone for support when needed? Do you have 24 hour support? If not, how long do you wait? How long would my ROI take? How quickly can a user complete the process from start to finish? These are all things to consider when buying these types of products.
They have sped up the hiring process via JazzHR. Now you can post to dozens of job boards in one click just like that! They have replaced the outdated system of hiring that once existed.
Property Management is the area I have used it. We have to hire for over 200 apartment communities. Corporate offices for sure. Large Businesses, Mid size businesses, small businesses.
None really. Even small offices could benefit from JazzHR because it is cost effective. They have plans as low as $49\month, which would likely be affordable for even the smallest businesses. Even if you are a one man operation, you can use JazzHR to keep up with your notes on applicants.
- We use JazzHR in Job postings to create and publish job postings on multiple job boards and our own careers pages where necessary and consequently source for candidates
- Resume screening: JazzHR provides tools like customizable screening questionnaires, keyword searches, and evaluation forms to help you screen resumes and identify qualified candidates based on your job requirements.
- Interview scheduling: JazzHR allows you to schedule interviews with candidates and send automated reminders to keep everyone on track.
- These tools have helped us streamline our overseas resume screening process and identify qualified candidates more efficiently.

- JazzHR has a user-friendly interface that is easy to navigate, making it simple for our team to manage the hiring process from start to finish.
- It also allows users to customize job postings, screening questionnaires, and evaluation forms, which allows us to get more suitable candidates.
- JazzHR also automates many tasks such as resume screening, interview scheduling, and candidate communication. This is an important time saver which helps us move faster.
JazzHR is a cloud-based applicant tracking system that streamlines and automates the hiring process.
Our organization was looking to engage highly specialized consultants from the US as well as Europe in IT Security, Cloud Computing, and Enterprise Solutions.
We found that JazzHR provided centralized hiring where the team could manage the entire hiring process, from job postings to candidate screening and interview scheduling which saved us a lot of time. It also provided impressive data-driven insights and analytics on hiring metrics which enabled us to identify our areas of improvement.
- There are limitations on candidate search, especially for local searches in Africa. The candidate search functionality could also be more robust, allowing for more targeted and advanced searches.
- Customer support response time can be slower at times which can be frustrating when trying to resolve issues quickly.
- The reporting features could also be improved on to provide more insight and more informative data analytics.
- Affordability: JazzHR is priced competitively, making it more accessible to small and medium-sized businesses that may not have the budget for enterprise-level solutions.
- It also allows reliable customization, from job postings and screening questionnaires to evaluation forms and workflows. It also integrates with a wide range of other HR tools, including HRIS and payroll systems like BambooHR, providing us with greater flexibility and automation.
- Indeed and LinkedIn have significantly larger candidate pools than JazzHR, making them a better option for organizations looking to cast a wider net in their candidate search. However, JazzHR integrates with a range of other HR tools, including payroll and HRIS systems, while Indeed and LinkedIn do not offer the same level of integration.
- This makes JazzHR more all-rounded than Indeed & LinkedIn which fills a niche and builds on the value it offers making it slightly preferable for overseas hires.
- Consider the HR tools that you currently use or plan to use and evaluate whether JazzHR can integrate them. JazzHR integrates with a variety of HR software for different purposes such as assessments, background checks, payroll, and onboarding. Some examples of HRIS systems that JazzHR can integrate with are BambooHR, Namely, TribeHR, and Workday. Do your research before engaging JazzHR.
- Pricing: Evaluate the pricing structure to ensure that it is affordable and that it aligns with your organization's budget. JazzHR has different payment plans like Hero, Plus, and Pro.
- You can evaluate the level of customer support that is available and ensure that it aligns with your organization's needs, particularly if you are a smaller organization without a dedicated HR team.
Over time it has Increased customization by introducing more customization features over time, including the ability to create custom screening questionnaires and evaluation forms.
It has also improved integrations by expanding its integration capabilities, allowing users to connect with a wide range of HR tools, including HRIS and payroll systems.
In my opinion, JazzHR would work best for teams looking for a recruitment and applicant tracking system that can be integrated with an existing HRIS system to streamline their recruitment, onboarding, and payroll operations among other HR functions.
JazzHR may not be the best fit for large organizations with complex hiring processes that require highly specialized workflows.
JazzHR is specifically built for SMBs. It isn’t suited for large companies and enterprises' frequent and complex hiring needs.
JazzHR is used by over 6,500 businesses including the Seattle Seahawks, L'Occitane En Provence, TED Conferences LLC, and Chick-fil-A.
- Employer branding: Customize your careers page, share your open roles on various social media channels, and auto-send personalized emails to candidates.
- Candidate sourcing: Post jobs to multiple free & paid job boards with a single click and create referral programs to receive candidate recommendations from your existing employees.
- Applicant tracking: Track how far candidates have progressed through your hiring process with customizable recruiting stages and workflows, share candidate progress with other team members, and set up triggers to automatically notify candidates via email once their applications have moved to another stage.
- Offers and e-signatures: Generate personalized offer letters with pre-populated templates and automate e-signature requests.
- Candidate Scorecard: This is a rating system that lets you give an assessment of each candidate. It can be based on scorecards that you can tailor to each job. As a team, it makes collaboration easier since all feedback is presented in one place through an aggregate team score.
JazzHR also provides tools for:
- Interview scheduling
- Reporting
- Collaborative hiring
JazzHR integrates with dozens of third-party business solutions including BambooHR, Gusto, Criteria, Bob, Checkr, Job Target, Verified First, Out Sail, and more.
JazzHR has three plans. When billed annually, they cost as follows:
- Hero: $49 per month for unlimited users and 3 open jobs.
- Plus: $239 per month for unlimited users, unlimited open jobs, ATS, interviews, and assessments.
- Pro: $359 per month for everything from Plus, along with offers and e-signatures, reporting, and all-access support.
JazzHR is specifically built for teams at organizations with 5 to 500 employees, regardless of industry or recruiting maturity.
Implementing JazzHR is completely free of charge. The platform can also be trialed for free for up to 21 days. Upon signing up, customers receive full access to the Training Portal, and the option to book two one-hour free implementation calls. For further guidance, we recommend checking out JazzHR’s Getting Started guide, available on their help center.
JazzHR has a help center with plenty of resources that are accessible 24/7. If customers need further help, they can reach out to JazzHR's support team by submitting a support request. Chat and phone support options are also available between 9:00 am and 6:00 pm Eastern Monday through Friday.
JazzHR was established in 2009 with the goal of putting powerful, yet easy-to-use and affordable recruiting software in the hands of small businesses, startups, and growing companies. With capabilities for candidate sourcing, employer branding, collaborative hiring, offers, e-signatures, and more, JazzHR has this far helped over 350k HR professionals source over 75 million qualified candidates.
Company HQ
Pittsburgh, Pennsylvania, United States
Number of Employees
120+
Year Founded
2009
Amount Raised
JazzHR has raised a total of $24.6M over 7 funding rounds.
FAQ
What is JazzHR used for?
JazzHR is used by small and medium-sized businesses to attract, manage and hire applicants.
Is JazzHR an HRIS?
JazzHR is a product that supports recruiting needs such as candidate sourcing and applicant tracking. It doesn’t yet function as a Human Resources Information System (HRIS), as such tools often cover more functions such as employee onboarding/offboarding, time-off management, and at times, even payroll and benefits administration. That said, JazzHR does integrate with HRISs.
Is JazzHR cloud-based?
Yes, JazzHR is cloud-based, meaning you do not need to install it on your pc or host data on your own servers.