GrabJobs Reviews in 2023: Alternatives, Pricing, Reviews - SSR

GrabJobs is an all-in-one recruitment platform for SMEs, especially those hiring for pink and blue-collar staff. They provide a unique combination of Interview Chatbots + ATS + Automation + Career Site for a very reasonable price.

The points system is what lets their chatbot automatically screen all the candidates that come through. That way, the recruiter will get a list ranking the applicants by most qualified and dismissing the least. This interview chatbot is their core feature. Since it helps streamline the time-consuming and repetitive tasks like reviewing CVs, scoring applicants, shortlisting applicants, and sending out interview invitations, recruiters have found that it can save up to 80% of their time. 

Naturally, this newly-freed-up time can be better spent elsewhere, posting more jobs and hiring faster. GrabJobs provides access to over 20 job boards in a manner that has been rising in popularity; especially among SMEs facing an ever-present need for pink and blue-collar hiring. Although that’s their core business as of mid-2022, they do have other sorts of businesses and big brands using the platform. Some of the latter include McDonald’s, Starbucks, and Zara. 

In a nutshell, their product works as a job board in the candidate’s eyes, but as a recruitment automation and candidate sourcing tool on the recruiter’s side. A company looking for, say, an engineer in Nigeria, can post the job, set a series of screening questions, assign a number of points to each possible answer, and then let the candidates start to pipe in. 

Now, although the chatbot is one of GrabJobs’ key differentiators, don’t expect an AI recruiter that tries to pass as human. Although this is somewhat counter-intuitive, it is precisely the fact that their bot is quite basic which makes it such a powerful ally. 

The bot basically presents the questions you set up to each candidate, along with welcome and exit messages, and then processes the applicant in real-time. With no attempts at a human-like interaction, the candidates know they are engaging a 1-way AI tool and behave as such, following the prompts instead of expecting a conversation. 

Hence, most job seekers are able to complete their application in minutes, and 65% actually do it via their mobile device. Also, the data inputted by candidates populates their profile, which makes it easier for them to apply for other jobs. Most of them don’t even need to use a CV, as the platform is based around the important questions set up by recruiters that are fairly particular to each job.

As of mid-2022, the GrabJobs team have released a newly-revamped interface, which you can try for free if you sign up for the 14-day free trial.

GrabJobs wouldn’t be a great fit for big enterprises expecting a full-fledged ATS and/or with hiring needs largely oriented toward white-collar workers.

GrabJobs is used by thousands of SMEs across the globe, but also by some big brands like McDonald’s, Starbucks, Zara, H&M, DHL, and IHG Hotels.

• Recruitment automation: Using custom recruitment chatbots, GrabJobs’ tech automates time-consuming steps such as reviewing and shortlisting applicants and scheduling interviews.
• Interview reminders: The platform can send notifications to candidates 24h and 3h before the interview time, which must be responded to in order to confirm.
• Screening questions & points: You can set up screening questions following the hundreds of proven job-based templates, or create your own. You can change the points assigned to each question depending on what matters more per each role, to make sure you get the best candidates. 
• Custom questions: You can browse a drop-down menu for tried and proven questions on categories like availability, language, working hours, and location requirements, but you can also create custom screening queries. 

GrabJobs also features: 

• Interview scheduling 
• Post jobs privately, to share only with recruitment agencies 
• Customizable welcome and exit messages 
• Logic-based applicant sorting
• Share notes with team members 
• Live chat with candidates 
• Applicant search
• Bulk messaging
• Recruitment analytics

Once you get candidate profiles, you can export them via Excel files or CSVs. Native integrations with other software are on the roadmap.

GrabJobs follows a freemium pricing model. It’s free to register, post jobs and receive applicant profiles. You only pay once you want to contact applicants, which you’d need to do in order to unmask contact details.Now, the pricing varies per country. To give you an idea, a monthly subscription in the US starts at $125/month. If you go for the monthly subscription you can downgrade to the free version at any time.

GrabJobs caters mostly to small and medium-sized businesses; anywhere from 2 to 200 employees, and mostly in pink and blue-collar industries such as F&B, Retail, Logistics, Hospitality, etc. Their main users are recruiters within such companies with large and frequent hiring needs, who don’t have the time to go through hundreds and hundreds of CVs.

As GrabJobs is a cloud-based SaaS solution, it does not require any particular implementation process. You can simply sign up for their free trial via their website, and post your first jobs for no charge while you try it out.

While GrabJobs does have a support team you can contact, it’s more of a self-service platform with a “no news is good news” approach. For example, they have publicly-available resources like a help center, a recruitment cost calculator, and articles about hiring best practices and recruitment trends.