GoodTime Expert Review, Pricing, Alternatives - 2022

Ishvani Hans
Tech and travel writer, Ux designer and music lover
August 10, 2022
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GoodTime Versus the competition

GoodTime Hire emphasizes candidate ‘relationships’ over just ‘experience’. It uses Candidate Relationship Intelligence to automate yet personalize coordination, and provide you with hiring insights that you can act on.

If you're ready to get a GoodTime demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • Because of how automated it is, GoodTime makes the process of scheduling and hiring very fast. From scheduling an interview to sending an offer letter – you can close the entire candidate pipeline in two weeks. 
  • GoodTime is highly customizable. You can create tags to group interviewers based on various metrics, you can customize the time you want each team member to spend on interviews daily or weekly, you can also create custom templates for interview panels and emails. The branding that you can set with GoodTime helps show your company's personality and makes it feel like it isn't just some boring, standard tool.
  • Their customer service is great. You get 24/7 customer support via chat, a Customer Success Manager to guide you every step of the way, and a customer support team who regularly fixes bugs that are reported and takes your suggestions into consideration. They’re also incredibly quick to respond to your queries.
Cons
  • The implementation process can be quite tedious. You have to configure a lot of settings initially, which can be time-consuming and overwhelming. 
  • GoodTime’s user interface is not very intuitive and navigating it could be hard. The learning curve is rather steep due to its complex functionality. 
  • Quite a few users have reported facing bugs and technical glitches from time to time, mainly related to syncing with the calendar and ATS. Although the customer support is extremely responsive and would resolve your issue in a speedy manner, this is something you should keep in mind before buying GoodTime.

GoodTime Review

GoodTime is a specialized meetings tool with two products: GoodTime Hire (for interviews) and GoodTime Meet (for every other type of meeting). Both products are powered by what they refer to as the GoodTime Meeting Optimization Engine. 

As the name suggests, GoodTime Hire is built for recruiters to interview job candidates. How it works is that candidates enter their availability and GoodTime comes up with matching times after sifting through all the interviewers’ calendars. Recruiters can then set up an interview without sending manual confirmation emails. Even though the scheduling process is automated, you have the option of personalizing every interaction with branded schedulers and reminders. 

When it comes to functionality, GoodTime has so much more to offer than just scheduling. You can track the training progress for interviewers, evenly divide the number of interviews among different interviewers, increase panel diversity, and get data-backed reports on meetings. 

As Naomi, a recruiter at a mid-sized company puts it, “We are solving scheduling problems between the Coordinator and the Interviewers. I don't have to go into each calendar for each interviewer and check what times they are available - once I enter the availability shared by the candidate - Goodtime connects with Google Calendar & automatically brings up available and unavailable times in different colors. So I quickly know what is open and what is not. They also have templates you can create and customize, so no more trying to figure out what to say, It's all already there and ready to go!”  

Much like GoodTime Hire, GoodTime Meet also lets the meeting guests schedule on their own terms and allows you to personalize interactions. You can also customize your availability, personalize branding, schedule for groups, and schedule via email using their Chrome extension. It’s worth mentioning that GoodTime Meet is completely free. 

Who shouldn't buy GoodTime

If you don't interact with a high volume of job candidates on a frequent basis, GoodTime Hire would likely not be a good investment for you. It also has custom pricing, so we suspect that it’s not very suitable for small teams with limited budgets. That said, it’s best to book a demo with them to get the exact pricing based on your team size.

GoodTime Customers

GoodTime is used by over 300 companies including many notable ones such as Lattice, HubSpot, Pinterest, Patreon, Zoom, Spotify, Slack, and Quora.

GoodTime: Point solution for interview scheduling

GoodTime Stats

  • Over 7 million meetings scheduled
  • A customer base of 300+
  • Founded in 2016
  • Pinterest saw a 50% reduction in time to fill, after using GoodTime
  • With GoodTime, Zoom was able to 5x the number of interviews scheduled per quarter  
  • Beamery had a 50% reduction in time to schedule meetings with the help of GoodTime

GoodTime Key Features

  • Automated scheduling: Scheduling in GoodTime is candidate-centric and automated. What that means is candidates give their availability and GoodTime automatically comes up with matching times from interviewers’ calendars. 
  • Batch scheduling: You can review multiple candidates’ availability and schedule interviews simultaneously to fill roles faster. 
  • Branding: Despite it being automated, GoodTime allows you to personalize every interaction with branded schedulers and reminders. 
  • Interviewer matching: You could choose from a pool of interviewers and match them with the candidates that best suit their skills, focus, and team. 
  • Interviewer training: You can add shadowers to your interviews to train and track the progress of your interviewers. However, keep in mind that the process of adding shadowers isn't very streamlined and you have to operate it manually. As one user put it, “The training feature could definitely use more work. The UI is slow when trying to search specific trainees and clicking out of one trainee's training profile will cause the entire page to refresh, making me lose track of where I was on the page.”
  • Automated load balancing: This feature lets you set load limits for interviews to spread the work evenly between different interviewers. 
  • Panel diversity: GoodTime allows you to diversify your interviews by creating tags for members. You could then easily identify interview panels using key attributes such as “Women Leadership” “BIPOC”, etc.
  • Analytics: GoodTime lets you get insights into your interviews in many ways. You can create pulse surveys for candidates, make leaderboards for recruiters and interviewers, and track the time spent on each interview so you could forecast and improve upon future interviews.

GoodTime Key Integrations

GoodTime integrates with a bunch of calendars, applicant tracking systems, video conferencing tools, coding software, and other management tools. Some of the familiar names include Google Calendar, Office 365, Workday, Zoom, Slack, Greenhouse, and Lever.

GoodTime Pricing

  • GoodTime Meet: This plan is completely free and is suitable for small companies with basic scheduling needs.
  • GoodTime Hire Complete: This plan is suitable for recruiting teams of all sizes with medium to high candidate volume and standard reporting requirements. You’ll have to book a demo to get custom pricing. 
  • GoodTime Hire Enterprise: This plan is suitable for large scale companies with high to very high candidate volume and advanced reporting requirements. You’ll have to book a demo to get custom pricing. 

Both the plans for GoodTime Hire include dynamic content personalization, interviewer training management, interviewer load balancing, reporting, and round the clock support and expert guidance.

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GoodTime Implementation

There can be a lot to set up initially and the learning curve for GoodTime is slightly high due to the vast number of features it offers. However, once everything is in place, you wouldn’t have to go back and forth daily to adjust your settings. 

You can get started with GoodTime Meet for free, by simply signing up with your Google or Microsoft account. To implement GoodTime Hire, you’ll have to provide some details about your company and their implementation team will contact you to guide you through the entire process.

GoodTime Customer Success

GoodTime has many free resources such as blogs, eBooks, and webinars to help their customers make the most out of GoodTime. When you buy GoodTime, you’re also assigned a Customer Success Manager  who helps with the implementation process and provides regular training. If further support is needed, you could reach out to them via email, live chat, or phone. They’re very quick to respond, sometimes in under three minutes. 

If you have suggestions for improvement, you could also contact their customer support team about it. Matthew W, who works at a large-scale enterprise said, “Personally, I love how GoodTime values client feedback and takes our requests for improvements to the tool seriously. I've already seen several changes since we started with the tool that have made our investment that much better.”

About GoodTime

GoodTime was founded by Ahryun Moon, Jasper Sone, and Peter Lee who met at a hackathon in 2014. They started the company with the sole aim of improving the process of job interviews for hiring teams. But when they started seeing the kind of impact their product was leaving on recruiting teams, they decided to expand their business to include all types of meetings. 

The mission behind both their products is to make meetings smarter and help drive better results every time people get together.

As a next step you can visit the GoodTime website or read about alternatives below

As a next step you can visit the GoodTime website or read about alternatives below

GoodTime Alternatives

VidCruiter stands out for being quite flexible. They offer a range of robust recruiting solutions that you can purchase individually or combine with one another as needed. It’s also available in seven languages besides English, both for recruiters and applicants.
Paradox's AI assistant, Olivia, automates interview scheduling, reminders, cancellations and more. Just connect your calendar and Olivia will take it from there.
Prelude helps recruiting teams with complex interview scheduling needs automate and streamline the hiring process. Their modern and intuitive platform saves time for recruiters and interviewers while improving the candidate experience.
HireVue can help you automate the scheduling and rescheduling of your interviews with candidates – all within the calendar software your company uses.
Unlike a lot of appointment scheduling tools, 10to8 has a free plan with features that would be very sufficient for a sole business owner. What really sets it apart though is the free SMS reminder system it comes with that most other scheduling vendors charge separately for.
Calendly stands out from its competitors for its ease of use, slick design, and the amount of time it saves. It’s also one of the few scheduling tools with an indefinite free plan.
Unlike other virtual assistants, Clara neither requires an installation of an application nor requires you to repeatedly talk to it. You simply CC it on your mails and Clara takes care of all your scheduling woes.
Listed in our research about the Best Interview Scheduling Tools
You might also be interested in the following buyer guides:
Applicant Tracking SoftwareEmployee Recognition SoftwareVideo Interview Software

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