Snappy Expert Review, Pricing, Alternatives - 2022
Among other companies in the employee rewards space, Snappy have been quick to adopt a remote-first approach to team recognition, helping you send gifts to employees, customers, or prospects right to their home, for instance.
- Curated gift collections make it easy to pick a reward
- If an employee receives a gift they don’t love, they can exchange it for something else within the catalog
- It’s up and foremost an employee gifts platform, which means you won’t get many of the features that can be usual on other employee recognition software, like tying recognition to core values, a social-media like feed, and making your own rewards.
- With Snappy, you have to set up a budget in advance, so it’s not a great fit if you’d prefer to pay for rewards once redeemed or use the platform for only a number of months.
At its core, Snappy is a gift-giving platform. They believe that gifts that are tailored to the person are much more meaningful than a gift card or redeemable points. Hence, by their estimation, gifts are a much better choice for boosting employee engagement through recognition.
This ethos has shaped their whole platform, which has evolved over time to include more than gift-sending. For instance, they now feature automated rewards, which let you set up certain parts of your overall recognition program on autopilot. These can be recurring occasions like work anniversaries, first or last day of work, birthdays, etc.
Naturally, this means that you’ve got a profile for every team member along with some of their important data. These preferences can also come in handy for gift-giving, but they also set the field for their nomination feature. In a nutshell, you can nominate team members to be recognized by their peers.
These workflows are often done through simple and intuitive forms. Snappy’s design and UX is also remarkable, since it’s always on brand and it feels playful and casual every step of the way. Through the years, we’ve demoed dozens of employee rewards software products, and theirs, much like their website, always stands out in its look and feel.
One thing worth noting is that the whole experience with Snappy begins with setting up a budget. While many other companies let you pay as you go, or even until rewards are redeemed, Snappy does require that you commit a certain budget up front.
That being the case, however, it’s nice that they have included projection tools and a reporting module designed to help you fine-tune your budget as your employee rewards program evolves.
As a last note, like most people, we’ll admit that even the most well-intentioned and thought-out gifts can sometimes fail to delight the recipient. That’s why we found it very clever that Snappy also lets recipients either accept their gift or exchange it for an alternative within their catalog.
As to the catalog, it includes products, experiences, getaways, subscriptions, and donations from over 300 companies. They also do curated collections, which are gifts packed under certain themes like sustainability, work from home, and wellness.
If you’re looking for a broader employee engagement solution that packs more workflows, Snappy’s focus on gift-giving might be too narrow for you. They’re an excellent gift-giving platform with a good orientation towards employee recognition, but definitely not a full employee experience suite.
Deloitte, Sony Music, Zynga, Uber, Zoom, Taco Bell, Salesforce, Microsoft, Facebook
- 99% customer retention rate
- $10 million raised in the fall of 2018
- Used by 200+ large companies around the world
- Featured in Forbes, Inc., Ladders, and Yahoo! News
- Send rewards: Send everything from a gift, a birthday cake, or even a meal to your team members, all on a single platform.
- Campaigns: Set up recurring rewards for holidays, birthdays, or special occasions.
- Nominations: You can nominate employees to be recognized by their peers through a simple form.
Snappy also has capabilities for:
- Gifting reports
- Thank you notes
- Exchange your gifts
- Curated gift collections
Snappy works by having a profile for each of your employees. So, to populate this data, you can upload a CSV or use your HR software. They have native integrations with the likes of ADP, TriNet, BambooHR, Workjam, and many more.
Snappy’s pricing varies a lot depending on the budget you’d set up and your employee count. They don’t disclose estimates upfront, but they do have a free trial of sorts. Basically, you can send a gift for free and take a look at their platform by signing up on their website.
However, that free gift process is typically tied to a demo of the platform. It’s definitely not a self-service procedure that lets you go into the tool and see things for yourself.
Snappy has support channels in place for both gift receivers and gift administrators. They’re always ready to step at each side of the equation. Further, they have a ‘What’s New’ page where you can stay in the know of recent features, bug fixes, and other improvements.
With a team headquartered in New York City but offices in Tel Aviv and the UK, Snappy has been in the delightful gift-giving through tech business since 2015.
Their philosophy is summed up nicely in their about page, from which we’d like to highlight this quote:
“Gifting is one of the oldest traditions of humankind. But its rich history got lost in the professional world. Gifting has become more like a transaction—think gift cards, monetary bonuses, bulk gift buying. It’s not like when you were young, and someone gave you a gift. Your imagination swirled. It was never really about what’s inside the box, but that moment of pure wonder before the reveal. It brought a smile to your face. And that, was delight.”
This intention is nicely present in their product, since they do try for each step of the way of the gift-giving experience to mimic that “moment of wonder”. For example, instead of receiving an email with a product order, employees receive a letter telling them that someone at work has sent them a gift. They have to click and go into the platform in order to unveil the surprise.